SMA STP3.0-3AV-40 Operating Manual
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SMA STP3.0-3AV-40 Operating Manual

Sunny tripower 3.0 / 4.0 / 5.0 / 6.0
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Operating manual
SUNNY TRIPOWER 3.0 / 4.0 / 5.0 / 6.0
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STP3-6-3AV-40-BE-en-13 | Version 1.3

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  • Page 1 Operating manual SUNNY TRIPOWER 3.0 / 4.0 / 5.0 / 6.0 ENGLISH STP3-6-3AV-40-BE-en-13 | Version 1.3...
  • Page 2 SMA Solar Technology AG Legal Provisions The information contained in these documents is the property of SMA Solar Technology AG. No part of this document may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, be it electronic, mechanical, photographic, magnetic or otherwise, without the prior written permission of SMA Solar Technology AG.

  • Page 3: Table Of Contents

    SMA Solar Technology AG Table of Contents Table of Contents Information on this Document..........Validity ........................Target Group......................Content and Structure of this Document ..............Levels of Warning Messages ..................Symbols in the Document ..................Typographies in the Document.................. Designation in the document ..................
  • Page 4 Table of Contents SMA Solar Technology AG 6.6.1 Requirements for the DC Connection ............ 35 6.6.2 Assembling the DC Connectors ............. 37 6.6.3 Connecting the PV Array................ 39 6.6.4 Disassembling the DC Connectors ............42 Commissioning ................. 44 Commissioning Procedure ..................44 Commissioning the Inverter..................
  • Page 5 SMA Solar Technology AG Table of Contents 11.2 Event Messages ......................73 11.3 Checking the PV System for Ground Faults.............. 89 11.4 Problems with streaming services ................93 12 Decommissioning the Inverter..........94 13 Technical Data ................97 13.1 DC/AC ........................97 13.1.1...

  • Page 6: Information On This Document

    You will find the latest version of this document and further information on the product in PDF format and as eManual at www.SMA-Solar.com. You can also call up the eManual via the user interface of the product. Illustrations in this document are reduced to the essential information and may deviate from the real product.

  • Page 7: Symbols In The Document

    SMA Solar Technology AG 1 Information on this Document CAUTION Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. NOTICE Indicates a situation which, if not avoided, can result in property damage. Symbols in the Document...

  • Page 8: Designation In The Document

    "Application for SMA Grid Guard Code" Form "PUBLIC CYBER SECURITY - Guidelines for a Secure PV System Technical information Communication" "SMA GRID GUARD 10.0 - Grid management services through Technical Information SMA Inverter" "Efficiency and Derating" Technical Information Efficiency and derating behavior of the SMA inverters "Parameters and Measured Values"...

  • Page 9: Safety

    All components must remain within their permitted operating ranges and their installation requirements at all times. The product must only be used in countries for which it is approved or released by SMA Solar Technology AG and the grid operator.
  • Page 10 2 Safety SMA Solar Technology AG DANGER Danger to life due to electric shock when live components or DC cables are touched When exposed to light, the PV modules generate high DC voltage which is present in the DC cables. Touching live DC cables results in death or lethal injuries due to electric shock.
  • Page 11 SMA Solar Technology AG 2 Safety DANGER Danger to life due to electric shock in case of overvoltages and if surge protection is missing Overvoltages (e. g. in the event of a flash of lightning) can be further conducted into the building and to other connected devices in the same network via the network cables or other data cables if there is no surge protection.
  • Page 12 Sunny Portal or the use of FTP push. High costs for the Internet connection can be the result. • SMA Solar Technology AG recommends using an Internet flat rate. STP3-6-3AV-40-BE-en-13 Operating manual...
  • Page 13 SMA Solar Technology AG 2 Safety Change to the names and units of grid parameters to comply with the grid- connection requirements in accordance with Regulation (EU) 2016/631 (valid from April 27, 2019) To comply with the EU grid-connection requirements (valid from April 27, 2019) the names and units of grid parameters were changed.

  • Page 14: Scope Of Delivery

    3 Scope of Delivery SMA Solar Technology AG Scope of Delivery Check the scope of delivery for completeness and any externally visible damage. Contact your distributor if the scope of delivery is incomplete or damaged. Figure 1: Components included in the scope of delivery...

  • Page 15: Product Overview

    SMA Solar Technology AG 4 Product Overview Product Overview Product Description Figure 2: Design of the product Position Designation DC load-break switch LEDs The LEDs indicate the operating state of the product. Type label The type label clearly identifies the product. The type label must remain per- manently attached to the product.

  • Page 16: Symbols On The Product

    4 Product Overview SMA Solar Technology AG Symbols on the Product Symbol Explanation Beware of a danger zone This symbol indicates that the product must be additionally grounded if addi- tional grounding or equipotential bonding is required at the installation site.

  • Page 17: Interfaces And Functions

    SMA Speedwire The product is equipped with SMA Speedwire as standard. SMA Speedwire is a type of communication based on the Ethernet standard. SMA Speedwire is designed for a data transfer rate of 100 Mbps and enables optimum communication between Speedwire devices within systems.
  • Page 18 The product is equipped with a Modbus interface. The Modbus interface is deactivated by default and must be configured as needed. The Modbus interface of the supported SMA products is designed for industrial use – via SCADA systems, for example – and has the following tasks: •...

  • Page 19: Led Signals

    With SMA ShadeFix, inverters use the best possible energy supply from the PV modules at all times to increase yields in shaded systems. SMA ShadeFix is enabled by default. The time interval of SMA ShadeFix is usually six minutes. This means that the inverter determines the optimum operating point every six minutes.
  • Page 20 If an event occurs, a distinct event message and the corresponding event number will be displayed in addition on the inverter user inter- face or in the communication product (e.g. SMA Data Manager). The blue LED flashes slowly Communication connection is being established for approx.

  • Page 21: System Overview

    SMA Solar Technology AG 4 Product Overview System Overview Operating manual STP3-6-3AV-40-BE-en-13...

  • Page 22: Circuitry Overview

    4 Product Overview SMA Solar Technology AG 4.5.1 Circuitry Overview Figure 3: Circuitry overview (example) STP3-6-3AV-40-BE-en-13 Operating manual...

  • Page 23: Communication Overview

    SMA Solar Technology AG 4 Product Overview 4.5.2 Communication Overview Figure 4: Design of system communication Operating manual STP3-6-3AV-40-BE-en-13...

  • Page 24: Mounting

    5 Mounting SMA Solar Technology AG Mounting Requirements for Mounting Requirements for the Mounting Location: WARNING Danger to life due to fire or explosion Despite careful construction, electrical devices can cause fires. This can result in death or serious injury.
  • Page 25 SMA Solar Technology AG 5 Mounting Dimensions for mounting: Figure 6: Position of the anchoring points(Dimensions in mm) Recommended clearances: If you maintain the recommended clearances, adequate heat dissipation will be ensured. Thus, you will prevent power reduction due to excessive temperature.

  • Page 26: Mounting The Inverter

    5 Mounting SMA Solar Technology AG Figure 7: Recommended clearances(Dimensions in mm) Mounting the Inverter Additionally required mounting material (not included in the scope of delivery): ☐ 3 screws, suitable for the support surface and the weight of the inverter (diameter: minimum 6 mm)
  • Page 27 SMA Solar Technology AG 5 Mounting 2. Align the wall mounting bracket horizontally on the wall and mark the position of the drill holes. Use at least one hole on the right- and left-hand side and the lower hole in the middle of the wall mounting bracket.

  • Page 28: Electrical Connection

    6 Electrical Connection SMA Solar Technology AG Electrical Connection Overview of the Connection Area Figure 8: Connection areas at the bottom of the inverter Position Designation One positive and one negative DC connector, input A One positive and one negative DC connector, input B...
  • Page 29 30 mA or higher (information about the selection of a residual-current device see technical information "Criteria for Selecting a Residual-Current Device" at www.SMA-Solar.com). Each inverter in the system must be connected to the utility grid via a separate residual-current device.

  • Page 30: Connecting The Inverter To The Utility Grid

    If you are uncertain about this, contact your grid operator or SMA Solar Technology AG. • Grounding conductor monitoring must be disabled after initial start-up depending on the grid configuration (see Section 8.15, page 65).

  • Page 31: Connecting Additional Grounding

    SMA Solar Technology AG 6 Electrical Connection 6. Assemble the AC connector and connect the conductor to the AC connector (see manual of the AC connector). 7. Ensure that all conductors are securely connected to the AC connector. 8. Plug the AC connector into the jack for the AC connection.

  • Page 32: Connecting The Network Cables

    6 Electrical Connection SMA Solar Technology AG 3. Insert the pan head screw M5x12 into the screw hole in the ring terminal lug and screw the ring terminal lug with screw firmly onto the connection point for additional grounding using a Torx screwdriver (TX 25, torque: 2.5 Nm).
  • Page 33 SMA Solar Technology AG 6 Electrical Connection Network cable requirements: The cable length and quality affect the quality of the signal. Observe the following cable requirements. ☐ Cable type: 100BaseTx ☐ Cable category: minimum CAT5e ☐ Plug type: RJ45 of Cat5, Cat5e or higher ☐...

  • Page 34: Connecting Rs485 Devices

    6 Electrical Connection SMA Solar Technology AG 6. Plug the network cable connector into the network port on the inverter and screw the threaded sleeve onto the network port thread on the inverter. 7. Screw the swivel nut onto the threaded sleeve.

  • Page 35: Mounting The Wlan Antenna

    SMA Solar Technology AG 6 Electrical Connection 3. Ensure that all conductors are correctly connected to the M12 plug. 4. Unscrew the protective cap from the jack for the RS485 communication connection. 5. Plug the M12 connector into the jack for the RS485 communication connection and screw tight.
  • Page 36 6 Electrical Connection SMA Solar Technology AG You have the option of operating the DC inputs A and B in parallel, and therefore of connecting several strings to the inverter. Figure 9: Connection overview for normal operation Figure 10: Connection overview for parallel connection of the DC inputs A and B...

  • Page 37: Assembling The Dc Connectors

    SMA Solar Technology AG 6 Electrical Connection Requirements for the PV modules per input: ☐ All PV modules should be of the same type. ☐ All PV modules should be aligned and tilted identically. ☐ On the coldest day based on statistical records, the open-circuit voltage of the PV array must never exceed the maximum input voltage of the inverter.
  • Page 38 6 Electrical Connection SMA Solar Technology AG NOTICE Destruction of the inverter due to overvoltage If the open-circuit voltage of the PV modules exceeds the maximum input voltage of the inverter, the inverter can be destroyed due to overvoltage. • If the open-circuit voltage of the PV modules exceeds the maximum input voltage of the inverter, do not connect any strings to the inverter and check the design of the PV system.

  • Page 39: Connecting The Pv Array

    SMA Solar Technology AG 6 Electrical Connection ☑ The stranded wire can be seen inside the clamping bracket chamber. 4. If the stranded wire is not visible in the chamber, the cable is not correctly inserted and the connector must be reassembled. To do this, the cable must be removed from the connector.
  • Page 40 6 Electrical Connection SMA Solar Technology AG WARNING Danger to life due to electric shock from destruction of the measuring device due to overvoltage Overvoltage can damage a measuring device and result in voltage being present in the enclosure of the measuring device. Touching the live enclosure of the measuring device results in death or lethal injuries due to electric shock.
  • Page 41 SMA Solar Technology AG 6 Electrical Connection 5. Check whether the DC connectors have the correct polarity. If the DC connector is equipped with a DC cable of the wrong polarity, the DC connector must be reassembled. The DC cable must always have the same polarity as the DC connector.

  • Page 42: Disassembling The Dc Connectors

    6 Electrical Connection SMA Solar Technology AG 6.6.4 Disassembling the DC Connectors To disassemble the DC connectors (e.g. due to faulty assembly), proceed as follows. DANGER Danger to life due to electric shock when touching exposed DC conductors or DC plug contacts if the DC connectors are damaged or loose The DC connectors can break or become damaged, become free of the DC cables, or no longer be connected correctly if the DC connectors are released and disconnected incorrectly.
  • Page 43 SMA Solar Technology AG 6 Electrical Connection 5. Release the clamping bracket. To do so, insert a flat- blade screwdriver (blade width: 3.5 mm) into the clamping bracket and pry the clamping bracket open. 6. Remove the cable. Operating manual STP3-6-3AV-40-BE-en-13...

  • Page 44: Commissioning

    When the inverter is captured in a communication device, the communication device (e.g. SMA Data Manager) is the unit for configuring the total system. The configuration is transferred to all inverters in the system. The system password assigned via the communication device is also the password for the user interface of the inverter.

  • Page 45: Commissioning The Inverter

    SMA Solar Technology AG 7 Commissioning Commissioning the Inverter Requirements: ☐ The AC circuit breaker must be correctly rated and mounted. ☐ The inverter must be correctly mounted. ☐ All cables must be correctly connected. Procedure: 1. Switch on the AC circuit breaker.

  • Page 46: Selecting A Configuration Option

    On the Configuring the Inverter page, different configuration options are available to choose from. Select one of the options and proceed for the selected option as described below. SMA Solar Technology AG recommends carrying out the configuration with the installation assistant. This way, you ensure that all relevant parameters are set for optimal inverter operation.
  • Page 47 SMA Solar Technology AG 7 Commissioning • Adoption of configuration from a file • Configuration with the installation assistant (recommended) • Manual configuration Accepting the settings Saving the made settings is indicated by an hourglass symbol on the user interface. If the DC voltage is sufficient, the data is transferred directly to the inverter and accepted.

  • Page 48: Starting The Self-Test (For Italy And Dubai)

    7 Commissioning SMA Solar Technology AG Procedure: 1. Select the configuration option Manual Configuration. ☑ The Device Parameters menu on the user interface will open and all available parameter groups of the inverter will be displayed. 2. Select [Edit parameters].

  • Page 49: Operation

    ☐ The respective latest version of one of the following web browsers must be installed: Chrome, Edge, Firefox, Internet Explorer or Safari. ☐ The SMA Grid Guard code of the Installer must be available for the changing of grid-relevant settings after completion of the first ten feed-in hours or installation assistant (see "Application for SMA Grid Guard Code"...
  • Page 50 Connection with WLAN network search 1. Search for WLAN networks with your end device. 2. Select the SSID of the inverter SMA[serial number] in the list with the found WLAN networks. STP3-6-3AV-40-BE-en-13 Operating manual...

  • Page 51: Establishing A Connection Via Ethernet In The Local Network

    ☐ The respective latest version of one of the following web browsers must be installed: Chrome, Edge, Firefox, Internet Explorer or Safari. ☐ The SMA Grid Guard code of the Installer must be available for the changing of grid-relevant settings after completion of the first ten feed-in hours or installation assistant (see "Application for SMA Grid Guard Code"...

  • Page 52: Establishing A Connection Via Wlan In The Local Network

    ☐ The respective latest version of one of the following web browsers must be installed: Chrome, Edge, Firefox, Internet Explorer or Safari. ☐ The SMA Grid Guard code of the Installer must be available for the changing of grid-relevant settings after completion of the first ten feed-in hours or installation assistant (see "Application for SMA Grid Guard Code"...

  • Page 53: Logging In And Out Of The User Interface

    4. Click on Save. 5. In the New password field, enter a password for the Installer user group. Assign a uniform password to all SMA devices to be registered in a system. The installer password is also the system password.
  • Page 54 8 Operation SMA Solar Technology AG Log in as the User or Installer 1. In the drop-down list Language, select the desired language. 2. In the User group drop-down list, select the entry Installer or User. 3. Enter the password in the field Password.

  • Page 55: Start Page Design Of The User Interface

    SMA Solar Technology AG 8 Operation Start Page Design of the User Interface Figure 13: Design of the user interface's start page (example) Operating manual STP3-6-3AV-40-BE-en-13...
  • Page 56 • Starting the installation assistant • SMA Grid Guard login • Logout Help Provides the following functions: • Displaying information on Open Source licenses used • Link to the website of SMA Solar Technology AG STP3-6-3AV-40-BE-en-13 Operating manual...

  • Page 57: Activating The Smart Inverter Screen

    SMA Solar Technology AG 8 Operation Position Designation Description Status bar Displays the following information: • Inverter serial number • Inverter firmware version • IP address of the inverter within the local network and/or IP address of the inverter during WLAN connection •...

  • Page 58: Starting The Installation Assistant

    Requirement: ☐ When configuring after completion of the first ten feed-in hours or after exiting the installation assistant, the SMA Grid Guard code must be available in order to change the grid-relevant parameters (see "Application for SMA Grid Guard Code" at www.SMA-Solar.com). STP3-6-3AV-40-BE-en-13...

  • Page 59: Activate Wps Function

    SMA Solar Technology AG 8 Operation Procedure: 1. Open the user interface (see Section 8.1, page 49). 2. Log in as Installer. 3. Select the menu User Settings (see Section 8.3, page 55) on the start page of the user interface. 4. In the context menu, select [Starting the installation assistant].

  • Page 60: Switching The Dynamic Power Display Off

    8 Operation SMA Solar Technology AG Switching on the WLAN function only possible via Ethernet connection If you switch off both the WLAN function for the direct connection and for the connection in the local network, access to the inverter user interface and therefore reactivation of the WLAN interface is only possible via an Ethernet connection.

  • Page 61: Changing The Password

    Sunny Explorer does not support the configuration of inverters with their own user interface. The inverter can be detected via Sunny Explorer, however it is expressly not recommended to use Sunny Explorer to configure this inverter. SMA Solar Technology AG does not accept liability for missing or incorrect data and possibly resulting yield losses.

  • Page 62: Configuring The Country Data Set

    3. Call up the menu Device Parameters. 4. Click on [Edit parameters]. 5. Log in using the SMA Grid Guard code to change those parameters designated by a lock (only for installers): • Select the menu User Settings (see Section 8.3, page 55).

  • Page 63: Configuring The Active Power Mode

    SMA Solar Technology AG 8 Operation Change to the names and units of grid parameters to comply with the grid- connection requirements in accordance with Regulation (EU) 2016/631 (valid from April 27, 2019) To comply with the EU grid-connection requirements (valid from April 27, 2019) the names and units of grid parameters were changed.

  • Page 64: Configuring The Modbus Function

    • In the drop-down list Grid disconnection for 0% active power setting select the entry 8.13 Configuring the Modbus Function The Modbus interface is deactivated by default and the communication ports 502 set. In order to access SMA invertes with SMA Modbus ® or SunSpec ®...

  • Page 65: Activating The Receipt Of Control Signals (Only For Italy)

    SMA Solar Technology AG 8 Operation 8.14 Activating the Receipt of Control Signals (Only for Italy) In order for PV systems in Italy to receive control commands from the grid operator, set the following parameters. The basic procedure for changing operating parameters is explained in another section (see Section 8.10 "Changing Operating Parameters", page 61).

  • Page 66: Setting The Rated Residual Current Of The Residual-Current Device

    Requirements: ☐ Changes to grid-relevant parameters must be approved by the responsible grid operator. ☐ The SMA Grid Guard code must be available (see "Application for SMA Grid Guard Code" at www.SMA-Solar.com). Procedure: 1. Open the user interface (see Section 8.1, page 49).

  • Page 67: Updating The Firmware

    5. In the context menu, select [Adopting the configuration from a file]. 6. Follow the instructions in the dialog. 8.19 Updating the Firmware If no automatic update is set in the communication product (e.g. SMA Data Manager or Sunny Home Manager) or in Sunny Portal, you have the option of carrying out a manual firmware update.
  • Page 68 8 Operation SMA Solar Technology AG 5. Select the parameter Check for update and install it and set it to Execute. 6. Click on [Save all]. ☑ The firmware is updated in the background. STP3-6-3AV-40-BE-en-13 Operating manual...

  • Page 69: Disconnecting The Inverter From Voltage Sources

    SMA Solar Technology AG 9 Disconnecting the Inverter from Voltage Sources Disconnecting the Inverter from Voltage Sources Prior to performing any work on the inverter, always disconnect it from all voltage sources as described in this section. Always adhere to the prescribed sequence.
  • Page 70 9 Disconnecting the Inverter from Voltage Sources SMA Solar Technology AG DANGER Danger to life due to electric shock when touching exposed DC conductors or DC plug contacts if the DC connectors are damaged or loose The DC connectors can break or become damaged, become free of the DC cables, or no longer be connected correctly if the DC connectors are released and disconnected incorrectly.

  • Page 71: Cleaning The Inverter

    SMA Solar Technology AG 10 Cleaning the Inverter 10 Cleaning the Inverter NOTICE Damage due to cleaning agents The use of cleaning agents may cause damage to the product and its components. • Clean the product and all its components only with a cloth moistened with clear water.

  • Page 72: Troubleshooting

    Installer is the same as the system password in the communication product. Procedure: 1. Request PUK (application form available at www.SMA-Solar.com). 2. Open the user interface (see Section 8.1, page 49). 3. Enter the PUK instead of the password into the field Password.

  • Page 73: Event Messages

    SMA Solar Technology AG 11 Troubleshooting 11.2 Event Messages Event number Message, cause and corrective measures Grid fault The grid voltage or grid impedance at the connection point of the inverter is too high. The inverter has disconnected from the utility grid.
  • Page 74 11 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures Grid fault The ten-minute average value of the grid voltage is no longer within the per- missible range. The grid voltage or grid impedance at the connection point is too high.
  • Page 75 SMA Solar Technology AG 11 Troubleshooting Event number Message, cause and corrective measures Grid fault The power frequency is not within the permissible range. The inverter has dis- connected from the utility grid. Corrective measures: • If possible, check the power frequency and observe how often fluctuations occur.
  • Page 76 11 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures PE connection missing > Check connection The grounding conductor is not correctly connected. Corrective measures: • Ensure that the grounding conductor is correctly connected. 1001 L / N swapped > Check connection The connection of L and N is swapped.
  • Page 77 SMA Solar Technology AG 11 Troubleshooting Event number Message, cause and corrective measures 3301 Unstable operation 3302 There is not enough power at the DC input of the inverter for stable operation. The inverter cannot connect to the utility grid.
  • Page 78 11 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 3801 3802 DC overcurrent > Check generator 3805 Overcurrent at the DC input. The inverter briefly interrupts feed-in operation. Corrective measures: • If this message is displayed frequently, ensure that the PV array has been correctly rated and wired.
  • Page 79 SMA Solar Technology AG 11 Troubleshooting Event number Message, cause and corrective measures 6501 6502 Self-diagnosis > Overtemperature 6509 The inverter has switched off due to excessive temperature. Corrective measures: • Clean the cooling fins on the rear of the enclosure and the air ducts on the top using a soft brush.
  • Page 80 Parameters could not be set using the memory card. The inverter continues to feed in. Corrective measures: • Ensure that the parameters are set correctly. • Ensure that the SMA Grid Guard code is available. 7106 Update file defective The update file is defective. The update failed. The inverter continues to feed...
  • Page 81 SMA Solar Technology AG 11 Troubleshooting Event number Message, cause and corrective measures 7332 Update transport successful Update file was copied successfully to the inverter's internal memory. 7333 Update transport failed Update file could not be copied to the inverter's internal memory. In the event of connection with the inverter via WLAN, a poor connection quality can be the cause.
  • Page 82 11 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 7349 Incorrect login rights for configuration file The user group logged in does not have the user rights necessary to be able to import a configuration. Corrective measures: •...
  • Page 83 SMA Solar Technology AG 11 Troubleshooting Event number Message, cause and corrective measures 7500 to 7501 Fan fault > Check inverter electr. and fan Corrective measures: • Contact the Service. 7619 Communication fault with meter unit > Check communication to meter The inverter is not receiving any data from the energy meter.
  • Page 84 9003 Grid parameter locked Changes to the grid parameters are now blocked. In order to be able to make changes to the grid parameters, from now on you must log in using the SMA Grid Guard code. 9005 Changing of grid parameters not possible > Ensure DC supply This error can have the following causes: •...
  • Page 85 SMA Solar Technology AG 11 Troubleshooting Event number Message, cause and corrective measures 10118 Parameter upload complete The configuration file was loaded successfully. 10248 [Interface]: network busy The network is busy. Data exchange between the devices is not at an optimum and is greatly delayed.
  • Page 86 11 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 10252 [Interface]: communication disrupted There is no valid signal on the network line. Corrective measures: • Ensure that with an Ethernet connection, the network cable and the network connector are not damaged and that the network connectors are correctly plugged.
  • Page 87 SMA Solar Technology AG 11 Troubleshooting Event number Message, cause and corrective measures 10282 [User group]-Login via [protocol] locked After several incorrect login attempts, login has been blocked for a limited time. In this case, the User login will be blocked for 15 minutes, the Grid Guard login for 12 hours.
  • Page 88 11 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 10340 Webconnect disabled The Webconnect function has been disabled. 10502 Active power limit AC frequency The inverter has reduced its power due to a too-high power frequency to en- sure grid stability.

  • Page 89: Checking The Pv System For Ground Faults

    SMA Solar Technology AG 11 Troubleshooting Event number Message, cause and corrective measures 10910 Measured disconnection threshold for the running test point [xxx] [xx] Preliminary result of the self-test 10911 Measured disconnection threshold for the running test point [xxx] [xx]...
  • Page 90 11 Troubleshooting SMA Solar Technology AG DANGER Danger to life due to electric shock when touching live system components in case of a ground fault If a ground fault occurs, parts of the system may still be live. Touching live parts and cables results in death or lethal injuries due to electric shock.
  • Page 91 SMA Solar Technology AG 11 Troubleshooting • Measure the voltage between the positive and negative terminals. If the following results are present at the same time, there is a ground fault in the PV system: ☑ All measured voltages are stable.
  • Page 92 40 MOhm and for polycrystalline and monocrystalline PV modules approximately 50 MOhm per PV module (for further information on calculating the insulation resistance see the Technical Information "Insulation Resistance (Riso) of Non-Galvanically Isolated PV Systems" at www.SMA-Solar.com). Required devices: ☐ Suitable device for safe disconnection and short-circuiting ☐...

  • Page 93: Problems With Streaming Services

    SMA Solar Technology AG 11 Troubleshooting 6. Set the test voltage. The test voltage should be as close as possible to the maximum system voltage of the PV modules but must not exceed it (see datasheet of the PV modules).

  • Page 94: Decommissioning The Inverter

    12 Decommissioning the Inverter SMA Solar Technology AG 12 Decommissioning the Inverter To decommission the inverter completely upon completion of its service life, proceed as described in this Section. CAUTION Risk of injury due to weight of product Injuries may result if the product is lifted incorrectly or dropped while being transported or mounted.
  • Page 95 SMA Solar Technology AG 12 Decommissioning the Inverter 6. Unscrew and remove the threaded sleeve from the network port thread on the inverter. 7. Release the network cable plug and pull it out of the jack on the inverter. 8. Take the cable support sleeve out of the threaded sleeve and remove the network cable from the cable support sleeve.
  • Page 96 12 Decommissioning the Inverter SMA Solar Technology AG 12. If there is a protective cap available, plug the protective cap onto the jack for connecting the antenna. 13. If an additional grounding or an equipotential bonding is connected to the inverter, unscrew the pan head screw M5x12 (TX25) and remove the grounding cable.

  • Page 97: Technical Data

    SMA Solar Technology AG 13 Technical Data 13 Technical Data 13.1 DC/AC 13.1.1 Sunny Tripower 3.0 / 4.0 DC input STP3.0-3AV-40 STP4.0-3AV-40 Maximum PV array power 6000 Wp 8000 Wp Maximum input voltage 850 V 850 V MPP voltage range 140 V to 800 V 175 V to 800 V Rated input voltage 580 V...

  • Page 98: Sunny Tripower 5.0 / 6.0

    13 Technical Data SMA Solar Technology AG STP3.0-3AV-40 STP4.0-3AV-40 AC voltage range* 180 V to 280 V 180 V to 280 V Nominal AC current at 220 V 3 x 4.6 A 3 x 6.1 A Nominal AC current at 230 V 3 x 4.4 A 3 x 5.8 A Nominal AC current at 240 V...
  • Page 99 SMA Solar Technology AG 13 Technical Data STP5.0-3AV-40 STP6.0-3AV-40 MPP voltage range 215 V to 800 V 260 V to 800 V Rated input voltage 580 V 580 V Minimum input voltage 125 V 125 V Initial input voltage 175 V 175 V Maximum input current, input A 12 A 12 A Maximum input current, input B 12 A...

  • Page 100: General Data

    13 Technical Data SMA Solar Technology AG STP5.0-3AV-40 STP6.0-3AV-40 Maximum output current under fault conditions 18 A 21 A Inrush current < 20% of the nominal < 20% of the nominal AC current for a AC current for a maximum of 10 ms maximum of 10 ms Rated power frequency 50 Hz...

  • Page 101: Climatic Conditions

    SMA Solar Technology AG 13 Technical Data Maximum permissible value for relative humidity 100% (condensing) Maximum operating altitude above mean sea 3000 m level (MSL) Typical noise emission 25 dB(A) Power loss in night mode 5 W Maximum data volume per inverter with Speed-...

  • Page 102: Equipment

    13 Technical Data SMA Solar Technology AG Ground fault monitoring Insulation monitoring: R  > 200 kΩ All-pole sensitive residual-current monitoring unit Available 13.5 Equipment DC connection SUNCLIX DC connector AC connection AC connector WLAN As standard SMA Speedwire/Webconnect As standard RS485 As standard 13.6 Torques...

  • Page 103: Contact

    SMA Solar Technology AG 14 Contact 14 Contact If you have technical problems with our products, please contact the SMA Service Line. The following data is required in order to provide you with the necessary assistance: • Device type • Serial number •...
  • Page 104 SMA Solar (Thailand) Co., Ltd. 대한민국 SMA Technology Korea Co., Ltd. กรุ ง เทพฯ 서울 +66 2 670 6999 +82-2-520-2666 South Africa SMA Solar Technology South Argentina SMA South America SPA Africa Pty Ltd. Brasil Santiago de Chile Cape Town Chile +562 2820 2101 08600SUNNY (08600 78669) Perú...

  • Page 105: Eu Declaration Of Conformity

    (L 174/88, June 8, 2011) and 2015/863/EU (L 137/10, March 31, 2015) (RoHS) SMA Solar Technology AG confirms herewith that the products described in this document are in compliance with the fundamental requirements and other relevant provisions of the above- mentioned directives. The entire EU Declaration of Conformity can be found at www.SMA- Solar.com.
  • Page 106 www.SMA-Solar.com...

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