SMA STP 50-40 Operating Manual page 102

11 Troubleshooting
Event number
7320
7330
7331
7332
7333
7341
7342
7347
102 STP50-4x-BE-en-23
Message, cause and corrective measures
The device was successfully updated
The firmware update was completed successfully.
Condition test failed
The testing of the update conditions was not successful. The firmware update
package is not suitable for this inverter.
Update transport started
Update file is being copied.
Update transport successful
Update file was copied successfully to the inverter's internal memory.
Update transport failed
Update file could not be copied to the inverter's internal memory. In the event
of connection with the inverter via Wi-Fi network, a poor connection quality
can be the cause.
Corrective measures:
• Retry update.
• For Wi-Fi connection: Improve the Wi-Fi connection quality (e.g. via Wi-Fi
repeater) or establish connection with the inverter via Ethernet.
• If this message is displayed again, contact the Service.
Update Bootloader
The inverter is performing a bootloader update.
Update Bootloader failed
The bootloader update failed.
Corrective measures:
• Retry update.
• If this message is displayed again, contact the Service.
Incompatible file
The configuration file is not suitable for this inverter.
Corrective measures:
• Ensure that the selected configuration file is suitable for this inverter.
• Retry import.
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Operating manual