Nortel Quality Monitoring Quick Reference Manual page 10

Nortel quality monitoring software: quick reference

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Getting Started

Outside North America, go to the web site below to obtain the phone number for

your region:

http://www.nortel.com/callus

Getting help from a specialist by using an Express Routing Code

You can use an Express Routing Code (ERC) to more quickly route your call to the

appropriate support specialist. To locate the ERC for your product or service, go to:

http://www.nortel.com/erc

Getting help through a Nortel distributor or reseller

If you purchased a service contract for your Nortel product from a distributor or

authorized reseller, you can contact the technical support staff for that distributor or

reseller.

Standard 3.0

Nortel Quality Monitoring

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