Windows 98/95: Troubleshooting And Common Questions - National Instruments NI-CAN User Manual

Windows 98/95:
Troubleshooting and
Common Questions
Troubleshooting Windows Device Manager Problems
No National Instruments CAN Interfaces
© National Instruments Corporation
This appendix describes how to troubleshoot problems with the NI-CAN
software for Windows 98/95 and answers some common questions.
The Windows Device Manager contains configuration information for all
of the CAN hardware it is aware of that is installed in your system. To start
the Windows Device Manager, double-click on the System icon under
Start»Settings»Control Panel. In the System Properties box that
appears, select the Device Manager tab and click the View devices by type
radio button at the top of the tab.
If there is no National Instruments CAN Interfaces item and you are
certain you have a CAN interface installed, refer to the No National
Instruments CAN Interfaces section of this appendix.
If the National Instruments CAN Interfaces item exists, but the CAN
interface you are looking for is not listed there, refer to the
section of this appendix.
Interface
If the CAN interface you are looking for is listed, but has a circled X or
exclamation mark (!) over its icon, refer to the
Manager section of this appendix.
If you are certain you have a Plug and Play CAN interface installed, but no
National Instruments CAN Interfaces item appears in the Device
Manager, the interface is probably incorrectly listed under Other Devices.
Double-click on the Other Devices item in the Device Manager and, one
by one, remove each National Instruments CAN interface listed there by
selecting its name and then clicking the Remove button. After all of the
B-1
B
Missing CAN
Problem Shown in Device
NI-CAN User Manual