National Instruments NI-CAN User Manual page 67

Common Questions
© National Instruments Corporation
Appendix B
What do I do if my CAN hardware is listed in the Windows Device
Manager with a circled X or exclamation point (!) overlaid on it?
Refer to the Problem Shown in Device Manager
for specific information about what might cause this problem. If you have
already completed the troubleshooting steps, contact National Instruments.
How can I determine which type of CAN hardware I have installed?
Run the NI-CAN Configuration utility. To run the utility, select
Start»Settings»Control Panel»System. Select the Device Manager tab
in the System Properties dialog box. Click on the View devices by type
radio button at the top of the sheet. If any CAN hardware is correctly
installed, a National Instruments CAN Interfaces icon appears in the list
of device types. Double-click this icon to see a list of installed CAN
hardware.
How can I determine which version of the NI-CAN software I have
installed?
Run the NI-CAN Diagnostic utility. To run the utility, select the Diagnostic
item under Start»Programs»National Instruments CAN. The NI-CAN
Diagnostic utility displays information about the version of the NI-CAN
software currently installed.
What do I do if the NI-CAN Diagnostic utility fails with an error?
Refer to the Troubleshooting Diagnostic Utility Failures
appendix for specific information about what might cause the NI-CAN
Diagnostic utility to fail. If you have already completed the troubleshooting
steps, contact National Instruments.
How many CAN interfaces can I configure for use with my NI-CAN
software for Windows 98/95?
The NI-CAN software for Windows 98/95 can be configured to
communicate with up to 10 CAN interfaces.
Are interrupts required for the NI-CAN software for Windows 98/95?
Yes, one interrupt per interface is required.
Windows 98/95: Troubleshooting and Common Questions
B-5
section of this appendix
section of this
NI-CAN User Manual