National Instruments NI-CAN User Manual page 70

Appendix C Windows NT: Troubleshooting and Common Questions
Interrupt Resource Conflict
NI-CAN Software Problem Encountered
Missing CAN Interface
CAN Hardware Problem Encountered
NI-CAN User Manual
system. Resource conflicts typically occur when your system contains
legacy boards that use the resources you assigned using the NI-CAN
Configuration utility. If a resource conflict exists, use the Resources button
in the NI-CAN Configuration utility to assign a different memory resource
to the CAN interface. After the conflict has been resolved, run the NI-CAN
Diagnostic utility again.
This error occurs if the interrupt resource assigned to a CAN interface
conflicts with the interrupt resources being used by other devices in the
system. Resource conflicts typically occur when your system contains
legacy boards that use the resources you assigned using the NI-CAN
Configuration utility. If a resource conflict exists, use the Resources button
in the NI-CAN Configuration utility to assign a different interrupt resource
to the CAN interface. After the conflict has been resolved, run the NI-CAN
Diagnostic utility again.
This error occurs if the NI-CAN Diagnostic utility detects that it is unable
to communicate correctly with the CAN hardware using the installed
NI-CAN software. If you get this error, shut down your computer, restart it,
and run the NI-CAN Diagnostic utility again. If the problem persists, try
reinstalling the NI-CAN software.
If a National Instruments CAN interface is physically installed in your
system, but is not listed in the NI-CAN Diagnostic utility, check to see if
the NI-CAN Configuration utility has detected the hardware. For more
information, refer to the
Configuration Utility
This error occurs if the NI-CAN Diagnostic utility detects a defect in the
CAN hardware. If you get this error, write down the numeric code shown
with the error, and contact National Instruments. Depending on the cause
of the hardware failure, National Instruments may need to upgrade your
CAN interface.
Missing CAN Interface in the NI-CAN
section, earlier in this appendix.
C-2 ni.com