1. Manuals
  2. Brands
  3. CADDX Manuals
  4. Protection Device
  5. xGenConnect
  6. Installation and programming manual

CADDX xGenConnect Installation And Programming Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
xGenConnect Installation
and Programming Guide
P/N 466-5545-EN • REV J • ISS 26OCT22

Advertisement

Table of Contents
loading

Summary of Contents for CADDX xGenConnect

  • Page 1 Installation and Programming Guide P/N 466-5545-EN • REV J • ISS 26OCT22...
  • Page 2 Carrier, except where specifically permitted under US and international copyright law. Trademarks and Caddx, xGenConnect name and logo are trademarks of Carrier. patents IOS is the registered trademark of Cisco Technology, Inc. Android, Google and Google Play are registered trademarks of Google Inc.
  • Page 3 The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: recyclethis.info. Contact information www.firesecurityproducts.com/en/page/caddx...

  • Page 5: Table Of Contents

    EN 50131 and INCERT certified components 15 Other regulations 16 Installation 17 NXG-8(E) Wiring Diagram 17 NXG-8(E) Terminals 19 NXG-8(E) LEDs 20 NXG-9 Wiring Diagram 21 NXG-9 Terminals 21 NXG-9 LEDs 21 NXG-4 Wiring Diagram 22 NXG-4 Terminals 22 xGenConnect Installation and Programming Guide...
  • Page 6 Learning Wireless Zones 52 Adding a User 56 Adding Cards to Users 58 Adding a Keyfob 60 Advanced Keyfob Programming 61 Programming Doors 62 Programming Card Security 65 Configuring Email Reports 66 Configuring OH Reports 66 xGenConnect Installation and Programming Guide...
  • Page 7 Appendix 1: System Status Messages 134 Appendix 2: App and Web Error Messages 136 Appendix 3: NetworX Modules Compatibility 137 Appendix 4: Advanced Menu Tree 139 Appendix 5: NXG-183x Keypad Features 140 Glossary 145 Index 151 xGenConnect Installation and Programming Guide...

  • Page 8: Important Information

    ANY PRODUCT, SOFTWARE, SERVICE OR OTHER OFFERING MANUFACTURED, SOLD OR LICENSED BY CARRIER FIRE & SECURITY, MAY BE HACKED, COMPROMISED AND/OR CIRCUMVENTED AND CARRIER FIRE & SECURITY MAKES NO REPRESENTATION, WARRANTY, COVENANT OR PROMISE THAT ITS PRODUCTS (INCLUDING SECURITY xGenConnect Installation and Programming Guide...

  • Page 9: Warranty Disclaimers

    PROPERTY DAMAGE, OR LOSS OF ANY KIND WHATSOEVER. CARRIER FIRE & SECURITY DOES NOT REPRESENT TO YOU THAT ANY PRODUCT (INCLUDING SECURITY PRODUCTS), SOFTWARE, SERVICE OR OTHER OFFERING MAY NOT BE HACKED, COMPROMISED AND/OR CIRCUMVENTED. xGenConnect Installation and Programming Guide...

  • Page 10: Disclaimer

    The illustrations in this manual are intended as a guide and may differ from your actual unit as xGenConnect is continually being improved. Intended Use Use this product only for the purpose it was designed for; refer to the data sheet and user documentation.

  • Page 11: Advisory Messages

    Note: Note messages advise you of the possible loss of time or effort. They describe how to avoid the loss. Notes are also used to point out important information that you should read. xGenConnect Installation and Programming Guide...
  • Page 12 Installation and Programming Guide...

  • Page 13: Introduction

    Zones can also behave differently based on different conditions. The xGenConnect intrusion panel is designed to be operated from the NXG-1820 touchscreen keypad with 3.5-inch screen, or from the NXG-183x keypad with graphic display. These keypads allow access to all programming features.

  • Page 14: Xgenconnect Specifications

    Specifications Product Codes Product Description EN grade NXG-4 xGenConnect panel, 4 zones, 4 partitions, max. 16 zones, with IP on-board NXG-4-RF xGenConnect panel, 4 zones, 4 partitions, max. 16 zones, with IP and LoNa Receiver on-board NXG-8 xGenConnect panel, 8 zones, 8 partitions, max. 48 zones,...

  • Page 15: Mains Power Specifications

    Auxiliary power output (AUX. POWER): 13.8 VDC ± 0.4 V, 600 mA max. Auxiliary power output (bus): Battery power output (BAT): 13.8 VDC ± 0.2 V, 350 mA max. NXG-4 13.8 VDC ± 0.2 V, 350 mA max. NXG-8(E) xGenConnect Installation and Programming Guide...

  • Page 16: General Features

    Aritech 4.1 kΩ / 8.2 kΩ / 12.3 kΩ / 16.4 kΩ Guardall 1 kΩ / 2 kΩ Galaxy 4.7 kΩ / 9.4 kΩ / 6.9 kΩ / 11.6 kΩ Vanderbilt 820 Ω 2-wire smoke xGenConnect Installation and Programming Guide...

  • Page 17: Current Consumption

    Current Consumption Current (non-alarm) Consumption (alarm) NXG-8(E) 8 zone panel 125 mA typical 125 mA typical NXG-9 8 zone panel 150 mA typical 150 mA typical NXG-4 4 zone panel 140 mA typical 140 mA typical xGenConnect Installation and Programming Guide...

  • Page 18: Output Current Rating

    72 h 460 mA EN 50131 Grade 1 and 2 24 h 48 h 160 mA INCERT Grade 2 NXG-8(E) 12 h 72 h 475 mA 875 mA 1200 mA EN 50131 Grade 1 and 2 xGenConnect Installation and Programming Guide...

  • Page 19: Environmental

    273 x 89 x 25 mm 210 g NXG-4(-RF)-BO NXG-4, board only 192 x 89 x 25 mm 155 g NXG-9(-RF)-BO NXG-9, board only 210 g NXG-001 Plastic Enclosure 371 x 371 x 118 mm 1830 g xGenConnect Installation and Programming Guide...

  • Page 20: Fuses

    The system provides monitoring for the following items. Monitoring function Message Cause AC Mains Mains fail Loss of external power supply Battery Battery low Battery low voltage Battery test fail Exhausted battery Battery charger fail Fuse/power output fail Output overload xGenConnect Installation and Programming Guide...

  • Page 21: Sia And Cid Reporting Code Descriptions

    Zone Activity Supervision R391 Zone Activity Supervision Restore E378 Cross Zone initial trip R378 Cross Zone initial trip Restore E389 Fire Maintenance Alarm R389 Fire Maintenance Alarm Restore E426 Door Propped R426 Door Propped E423 Door Forced xGenConnect Installation and Programming Guide...
  • Page 22 E320 Siren Tamper R320 Siren Tamper Restore E351 Telephone Fault R351 Telephone Fault Restore E354 Communication Failure R354 Communication Failure Restore E333 Device Failure R333 Device Failure Restore E401 Open R401 Close E401 First Open xGenConnect Installation and Programming Guide...
  • Page 23 System Shut Down R414 System Turn On E323 Output Activated R323 Output Restored E531 Device Enrolled E422 User Activated Output E422 Door Access E421 Door Access Denied E305 Watchdog Reset R451 Partial Open E401 Abort Alarm xGenConnect Installation and Programming Guide...

  • Page 24: 50131-3 And En 50136-2 Compliancy

    In order to be compliant with the technical specification EN 50131-3 (Alarm systems – Control and indicating equipment), the following guidelines must be taken into account: • The tamper of the warning device should be connected to a 24-hour zone input. xGenConnect Installation and Programming Guide...

  • Page 25: Options Affected By En 50131 Regulations

    • Overriding is not supported with xGenConnect. In case a zone is faulted, one shall bypass the zone manually before arming or verify the zone and clear the fault. See user instructions. • Hold-up zones are not allowed to be set for bypass.

  • Page 26: Optional Functions

    All system components are EN 50131 compliant. • All settings are done according to EN 50131. If any of these two items is not valid, the EN 50131 compliance label must be removed from the system. xGenConnect Installation and Programming Guide...

  • Page 27: Alarm Transmission Path And Alarm Transmission System Faults

    Channel1 – Communication Restore: The communication path to the central station has been restored. • Cell Link Fault: The GSM modem is removed or failed. EN 50131 and INCERT certified components The xGenConnect system is EN and INCERT certified with the following components. • Power supplies: NXG-320, NXG-320-CPU •...

  • Page 28: Other Regulations

    NX-4 to NXG-4, the cam lock must be ordered separately, part number 600-CL. Caution: NXG-8(E)-CB panels and NX-003-CB large metal housings are delivered with optional housing stand-offs. Using stand-offs is not compliant with EN 50131-1 and INCERT. xGenConnect Installation and Programming Guide...

  • Page 29: Installation

    AUX+ T AMPER EOL (9-16) OUTPUT 4− 3.74K 3.74K ETHERNET OUTPUT 3− EOL (1-8) OUTPUT 2− OUTPUT 1− BELL+ AUX+ 820 Ω BELL- SMOKE BELL+ AUX+ OUTPUT x 3.3 kΩ BELL- ZONE n 3.3 kΩ xGenConnect Installation and Programming Guide...
  • Page 30 16 VAC, 1.5 A, 40 VA transformer. Fuse 820 Ω resistor 500 mA, 250 VAC. See also “xGenConnect Specifications” on page 2. (E) 4-wire smoke detector Program Zone type “Fire” and Zone options “Fire” (C) Voltage output / Speaker output 3.3 kΩ...

  • Page 31: E) Terminals

    RS485 bus. LAN− LEARN: Enrollment button, hold down for 3 s to activate LAN+ automatic device enrollment feature. TERM: Term link for xGenConnect RS485 bus. A TERM XGEN link should be installed on the two furthest devices. LEARN EARTH Z WAVE EARTH, AC, AC: Connect transformer (16 VAC 1.5 A) to...

  • Page 32: E) Leds

    D7 LAN: Green LED is lit when connected to UltraSync, remains off when not connected to UltraSync. LAN− D4 LEARN: Red LED blinks slowly during auto LAN+ enrollment, blinks quickly during manual enrollment. D3 BUS: Red LED blinks to indicate xGenConnect bus is XGEN available. LEARN EARTH Z WAVE...

  • Page 33: Wiring Diagram

    NXG-8 except that the connections are spatially orientated differently. NXG-9 LEDs Refer to “NXG-8(E) LEDs” on page 20. The NXG-9 unit functionality is the same the NXG-8 except that the LEDs are spatially orientated differently. xGenConnect Installation and Programming Guide...

  • Page 34: Wiring Diagram

    Refer to “NXG-8(E) LEDs” on page 20. The NXG-4 unit functionality is the same as NXG-8 except it has the following additional LED: • D5 RF: Red LED blinks when message is sent or received from a 63bit / 80plus transmitter. xGenConnect Installation and Programming Guide...

  • Page 35: Detector Eol Wiring

    Refer to the detector installation manual for EOL values and wiring instructions. Hardwired Shock Sensor Hardwired shock sensors can be wired to the xGenConnect system. For each zone, a gross attack and pulse count level can be set under Zones > Shock Sensor Options.

  • Page 36: Power Requirements

    Power Requirements The xGenConnect intrusion panel family is designed to be used with a 16 VAC 1.5 A (NXG-4, NXG-8, NXG-8E), 20 VAC 1.5 A (NXG-9), 35 or 40 VA transformer which is included with xGenConnect panel kits. This transformer includes a 500 mA 250 VAC fast blow replaceable fuse on the terminal block.

  • Page 37: Shielding

    Put a jumper across TERM on the panel and the furthest device to ensure correct RS-485 termination and avoid communication issues with signal reflection, etc. Installing NXG-8 panel / NX-003 housing 1. The xGenConnect should be located away from damp areas (e.g. bathrooms, kitchens), away from sources of heat, dust or interference (e.g. air conditioners, washing machines, dryers, refrigerators) and away from external walls.

  • Page 38: Installing Legacy Nx Modules

    A number of antennas may be provided depending on the model purchased. These include: • Multi-antennas for legacy 433 63-bit, LoNa 80plus (NXG-4 only) • 4G antennas for Wi-Fi/cellular module • Wi-Fi antennas for Wi-Fi/cellular module xGenConnect Installation and Programming Guide...
  • Page 39 This requires the installation of a second set of antennas to “DIV” on the 4G/Wi-Fi Router Module. The second set of antennas will perform best when separated from the MAIN antennas by at least 20 cm. xGenConnect Installation and Programming Guide...

  • Page 40: Installing Nxg-8(E)-Cb Panel / Nx-003-Cb Housing

    Installing NXG-8(E)-CB panel / NX-003-CB housing The large metal housing includes a tamper switch and a set of stand-offs and can be used for those installations where additional xGenConnect zone and/or output expanders are required or in case a larger backup battery is required.

  • Page 41: Nxg-320 Plastic Enclosure

    To remove a module, use a small flat-blade screwdriver to release the locking tab(s) on the xGen module then remove from the DIN rail. Refer to module installation manual for further details. xGenConnect Installation and Programming Guide...

  • Page 42: Xgen Metal Enclosure

    The enrollment procedure discovers the serial number of the new device and adds it to the device database in the panel. xGenConnect Installation and Programming Guide...
  • Page 43 Program > Devices > System Devices > Control > Enroll Function – 0 = Inactive – Automatic Enroll. • Using the xGenConnect Web Server: click the Advanced Menu, go to Devices > System > Control > Enroll Function > Automatic Enroll, click Save. •...

  • Page 44: Deleting Modules

    The device has now been removed. Deleting devices can also be done: • Using the xGenConnect Web Server: click the Advanced Menu, click Devices, find the device to be removed, delete the serial number, click Save. • Using DLX900: click Devices > Device Info, select the device, then click “Remove Device”.

  • Page 45: Arming And Disarming Your System

    You may arm and disarm partitions from an NXG-18xx keypad. Only users with an authorized user code (Level 2 user) will be allowed to use the xGenConnect alarm system. Users with no valid user code (Level 1 user) do not have access as defined by EN 50131-3.

  • Page 46: Arm Your System With Nxg-183X-Eur Keypad

    Arm Your System with NXG-183x-EUR keypad Arm Your System in Away Mode Enter a valid PIN code to unlock the screen. Press the Arm Away button to arm your system in Away mode. Enter your PIN and press Enter. xGenConnect Installation and Programming Guide...

  • Page 47: Disarm Partitions With Nxg-1820-Eur Keypad

    Partition List option enabled, the Partition selection screen will be displayed. A valid PIN code will need to be entered to determine what permissions they have, this includes which partitions and at what time/day that user has access. xGenConnect Installation and Programming Guide...

  • Page 48: Arm/Disarm Your System With Simplified Arm-Disarm Mode Enabled

    The system can be armed/disarmed by presenting a card or tag to the NXG-1832 / NXG-1833-EUR keypads, which are equipped with a built-in Mifare card reader. The following configuration steps must be taken to allow arming and disarming via a user card or tag: xGenConnect Installation and Programming Guide...

  • Page 49: Activate Sos Feature (Nxg-1820-Eur Only)

    If the partition is armed or in alarm, presenting the card will disarm it. If the partition is disarmed, presenting the card will arm the partition. See xGenConnect Door Access Programming Guide for more details. Activate SOS Feature (NXG-1820-EUR only)
  • Page 50 To cancel a SOS alarm – return to the home screen, touch the Status button, and turn the Partition off. xGenConnect Installation and Programming Guide...

  • Page 51: Programming Methods

    (Level 3) user such as “installer” to perform programming via the web page, app, or DLX900. WiFi Router xGenConnect Router can open a WiFi Access Point to allow an installer to connect a mobile phone / tablet / laptop to the router and program the panel using a web browser.

  • Page 52: Method 1: Dlx900 Management Software

    10. Exit menu. Method 1: DLX900 Management Software DLX900 is an ideal tool for programming xGenConnect systems. This software is installed on a PC with Microsoft Windows 7, 8, or 10. It features a graphical interface, allowing installers and Central Monitoring Stations to program and...
  • Page 53 Connect to xGenConnect using DLX900 on LAN 1. Turn on power to your system 2. Connect an Ethernet cable to the J13 Ethernet port on the xGenConnect and wait 10 seconds for the local router to assign the xGenConnect an IP address if DHCP is available.

  • Page 54: Method 2: Web Server

    Method 2: Web Server xGenConnect has a built-in web server which makes it easy and simple to set up your system from a web browser instead of the keypad. This features: • Simple forms to set up most commonly used features •...
  • Page 55 Check LAN Connection to UltraSync UltraSync is a cloud-based service that allows remote management and remote access to a xGenConnect system if enabled. This includes secure connections between the UltraSync+ app, xGenConnect, and cameras. No programming, email addresses, user names, or PIN codes are stored on these servers for greater security.
  • Page 56 Alternatively, the module can be set by the central monitoring station to use 4G single path reporting. This is useful for sites with no broadband internet. The module is pre-configured. Once installed on the xGenConnect panel, it will automatically register on available mobile network(s). Refer to the 4G Cellular and Wi-Fi Router Module manual for further details.

  • Page 57: Method 3: Ultrasync+ App

    6. Contact your service provider to check the SIM card is active and that cellular reporting is enabled for your unit on the UltraSync Portal. Congratulations, your xGenConnect system is connected to your network and UltraSync. It is now ready to be programmed. Refer to “Programming with Web Pages”...
  • Page 58 The default Web Access Passcode of 00000000 disables remote access. To change it, log in to xGenConnect Web Server and go to Settings > Network. The default username and PIN code is “installer” 9713 (for an installer) and “User 1”...
  • Page 59 EN 50131 Grade 3 default codes are 971300, 123400. 7. Click the Done button to save the details, then Sites to go back. 8. Click the name of the Site, the app will now connect you to xGenConnect. Using the App The first screen that will appear once you connect is the Overview screen.
  • Page 60 Touch Notify to receive push notifications when there is activity from that zone. This History screen displays the event log of the xGenConnect, recording important events and allowing authorized users the ability to audit the system. Changing the Selected Events to Alarms will display the filtered Mandatory Event Log.
  • Page 61 , USERS. Change User Type to Custom to show additional options. When you log in with the installer account you will have access to the ADVANCED menus for setting up and programming the xGenConnect. Refer to xGen Reference Guide for additional help on the Advanced screen. Troubleshooting If you have trouble connecting to your system using the app, here is a checklist: •...

  • Page 62: Method 4: Nxg-1820 Keypad

    3. Press an item to go down a level or to select an option. Press the back arrow to go up a level or to cancel without saving. 4. Repeatedly press the back arrow to return to the main menu. Note: NetworX keypads (including NX-1820) have no access to xGenConnect programming menus. xGenConnect Installation and Programming Guide...

  • Page 63: Programming With Web Pages

    Programming with Web Pages Most commonly used features can be programmed from the xGenConnect Web Server > Settings menu. The same menus are displayed from the UltraSync+ app by clicking Menu > Settings. Recommended Items to Change • Installer Code. This is the master key to most features. Always change this to prevent accidental modifications by end-users and unauthorized access to the security system.

  • Page 64: Learning Wireless Zones

    Web Server and go to Settings > Network to change the code: Learning Wireless Zones 1. Log in to the Web Server. 2. Enter your username and password, by default this is “installer” and “9713”, then click Sign In. xGenConnect Installation and Programming Guide...
  • Page 65 8. The screen will indicate the device has been learnt and a serial number will appear. 9. Customize zone settings if required by referring to the Zone Guide, Zone Profile Type Guide, and Zone Options Guide on the following pages. xGenConnect Installation and Programming Guide...
  • Page 66 Silent Instant Event Only Silent 24 Hour Silent Instant Silent Fire Alarm Fire Fire Entry Exit Delay 1 Auto-Bypass Event Only Silent Entry Exit Delay 2 Auto-Bypass Event Only Silent Instant Auto-Bypass Event Only Silent xGenConnect Installation and Programming Guide...
  • Page 67 Y Y Y Y Y Y 130:BA no EOL Normally Y Y Y Y Y 130:BA Closed no EOL Gas Detected Y Y Y Y Y 151:GA High Temp Y Y Y Y Y 158:KA xGenConnect Installation and Programming Guide...

  • Page 68: Adding A User

    Y Y Y Y Y 130:BA Adding a User The xGenConnect system supports up to 256 users. Each user is assigned a PIN code and a user number. This allows them to interact with the system. 1. Log in to the Web Server.
  • Page 69 In case more advanced user operation is required, following options can be enabled or changed: • Partition Group: Select to which partition or group of partitions, the user needs access to. By default each user has access to all partitions. xGenConnect Installation and Programming Guide...

  • Page 70: Adding Cards To Users

    Adding Cards to Users The xGenConnect system supports dedicated Mifare user cards and tags, which can be added to users. The card or tag can be presented to the Mifare reader available on the keypad models NXG-1832 / NXG-1833-EUR and may trigger the functions as configured in the keypad options.
  • Page 71 7. Check the Card Enabled parameter. 8. Press Save button. The card is now configured for the user. If the card has already been used for the other user, the relevant error message appears. xGenConnect Installation and Programming Guide...

  • Page 72: Adding A Keyfob

    Card menu also allows you to sequentially add and secure multiple cards to users. See NXG-183x-EUR Series Keypad User Manual for details. Adding a Keyfob 1. Log in to the Web Server. 2. Click Settings. 3. Click Keyfobs. xGenConnect Installation and Programming Guide...

  • Page 73: Advanced Keyfob Programming

    Simple Method: navigate to the User menu and select a suitable Partition Group. The arm and disarm buttons on the keyfob will arm/disarm all partitions in the Partition Group. Advanced Method: a. Create a new User. xGenConnect Installation and Programming Guide...

  • Page 74: Programming Doors

    Central Monitoring Station what action will be taken. • Tick “No Siren on Police” for Silent Panic, when activated the xGenConnect will have no indication the panic has been triggered, the Silent Panic event will be sent to the Central Monitoring Station. Please consult with your Central Monitoring Station what action will be taken.
  • Page 75 Reference Guide. Setting Menu > Door Settings • Door Name: Program up to a 32-character custom name for the selected door. This name appears in every list in the system, including keypad controlling doors.
  • Page 76 The dedicated keypad output would follow the Unlock state of the selected door. • Door relay wired to a system output Configure an Action as follows: - Function: Follow - Event1: Category: Doors - Event1: Type: Door Unlocked - Event1: Start/End Range: door numbers. xGenConnect Installation and Programming Guide...

  • Page 77: Programming Card Security

    Otherwise, it is recommended to keep the default settings. • The Cards used in the system must be secured before use. Securing is a process of applying the selected security mode and key to the cards. The xGenConnect Installation and Programming Guide...

  • Page 78: Configuring Email Reports

    Configuring Email Reports 1. Log in to xGenConnect. Use an installer or master user account. 2. Click Settings. 3. Click Channels in the drop-down menu. 4. Click “Select Channel to Configure” where the Format is already set to Email.
  • Page 79 All fields specified 11.22.33.44:9999:20:1:1800:8799:90:180 If you configure the Destination as “11.22.33.44:4099”, the OH receiver will receive the alarm events and the “R&L” will be 1:1. Similarly, if the Destination is set to “11.22.33.44:4099:2”, the “R&L” will be 2:1. xGenConnect Installation and Programming Guide...
  • Page 80 You will need to have a: • Fully configured and online xGenConnect system. • Fully configured smartphone with internet access and Apple / Google account details. This must be signed into the relevant Apple ID / Google account so their servers can deliver the message to the device.
  • Page 81 Channel slot. Each channel will automatically be assigned the corresponding event list number. 6. Optional – select the events to be notified for: a. Click Show event selection. b. Select the events you want a notification for. xGenConnect Installation and Programming Guide...
  • Page 82 • Check the xGenConnect has at least one unused channel: Log in to the Web Server and access the Settings > Channels screen. • Check your site is registered for notifications in the app (follow instructions above).
  • Page 83 Follow the steps above and disable the “Push Notifications” option. This will automatically delete your device from the server and xGenConnect. If you do not have access to the device, the xGenConnect can be modified to stop sending the notifications: 1.
  • Page 84 4. Click the Channel Number in the drop-down list, your device name will appear. 5. Delete the content of the Destination field. 6. Click Save. 7. Your device will no longer receive notifications from this xGenConnect and the Channel is available to be reused. xGenConnect Installation and Programming Guide...
  • Page 85 2. Click the edit button next to the site you wish to receive notifications from. 3. Click Notification Services. 4. Enable SMS Notifications. 5. Type in the destination mobile phone number. 6. Tap Back. 7. Tap Done. xGenConnect Installation and Programming Guide...
  • Page 86 2. Click the edit button next to the site you wish to stop SMS notifications from. 3. Click Notification Services. 4. Disable SMS Notifications. 5. By switching off SMS Notification, the mobile phone number will be deleted from this device’s Channel. 6. Tap Back. 7. Tap Done. xGenConnect Installation and Programming Guide...
  • Page 87 Programming Scenes xGenConnect can perform automation features such as turning on a device when motion is detected, and much more. This is achieved by creating a “Scene”. Each scene can perform up to 16 actions when a certain condition is met.
  • Page 88 9. Click Back. 10. Click Sites. Special Scene Triggers: Sunrise Sunset The panel can trigger scenes based on the sunrise/sunset schedule specific to a geographical location. For example, turn on an external security light automatically at sunset. xGenConnect Installation and Programming Guide...
  • Page 89 8. Click Back. 9. Click Sites. User Reporting If a scene performs arm/disarm control of a partition, User 99 will be reported to the Central Monitoring Station. xGenConnect Installation and Programming Guide...
  • Page 90 Time and date are automatically updated using an Internet time server by default, this setting is enabled under Communicator > IP Config. If you want to allow xGenConnect to send diagnostic emails then check email is set up correctly under Communicator > Email and xGenConnect is connected to a network.
  • Page 91 3. If you wish to update the time and date 4. Go to System and Siren Options 5. Select the settings you want to enable xGenConnect Installation and Programming Guide...
  • Page 92 Partitions > Partition Timers. 8. Go to Maintenance and Test 9. Enter a Diagnostic email interval. This is the number of days to wait before sending an email at the specified time. This verifies email communication is working. xGenConnect Installation and Programming Guide...
  • Page 93 Web Page xGenConnect Installation and Programming Guide...
  • Page 94 1. User a) Groups a) Main → → → b) Options/Timers b) Advanced 13. Menus 11. Permissions 12. Partition Groups 7. Schedules 18. Channel Groups 10. Devices Outputs zone expanders, keypads, transmitters 11. Permissions 7. Schedules xGenConnect Installation and Programming Guide...
  • Page 95 For example, if this permission is assigned to a user, then that user will have access to Arm each of the Partitions that are selected inside the Partition Group and no others. xGenConnect Installation and Programming Guide...
  • Page 96 Reference Guide. Next Program Users or Devices Programming Instructions for Menus Goal Create a list of menus that a user or device has access to on the xGenConnect system. Pre-conditions None. Notes •...
  • Page 97 2. Select the Menu number 3. Enter a descriptive name 4. Tick each item that you want a user / device to have access to. Next • Program Permissions • Assign the Permission to a User or a Device xGenConnect Installation and Programming Guide...
  • Page 98 Programming Instructions for Holidays Goal Create a list of holidays to provide or prevent access to the xGenConnect system on the specific dates. Pre-conditions None. Notes • Ticking Holidays in a Schedule for a permission PREVENTS access. • Holiday schedules may impact automation features such as Actions if they are in use.
  • Page 99 • Easter Sunday: 21 April • Easter Monday: 22 April • Anzac Day: 25 April • Queen's Birthday: 10 June • Labour Day: 7 October • Christmas Day: 25 December • Boxing Day: 26 December xGenConnect Installation and Programming Guide...
  • Page 100 Open Holidays and program the date ranges. Next, go to Schedules and tick “Holidays 1”: xGenConnect Installation and Programming Guide...
  • Page 101 EN 50131 Grade 3 required settings are 6 digits minimum. • User name must be assigned to give that user access to UltraSync+ app or xGenConnect Web Server. A user with no first name will be unable to gain remote access. •...
  • Page 102 3. Enter a first name and/or last name for the user. It is case sensitive and provides the user name to log in from the UltraSync+ app. 4. Enter a new PIN code for the user. It must be unique and 4 to 8 digits long. xGenConnect Installation and Programming Guide...
  • Page 103 Profile” (left drop-down menu). Permission Profile 1 is the highest level and will override Permission Profile 2 when Schedule 1 is active. Refer to xGen Reference Guide for more details. To enable Permission Profiles the user type must be first set to Custom on the Main tab. xGenConnect Installation and Programming Guide...
  • Page 104 Zones can have one or two profiles. The first profile will be active during the selected schedule, it takes priority over the second profile/schedule. The second profile will be active during the selected schedule if the first profile is not active. xGenConnect Installation and Programming Guide...
  • Page 105 Partition Options → b) Profile 2 b) Partition Timers c) Partition Reporting 15. Zone Type 7. Schedule 16. Zone Options 18. Channel Groups 12. Partition Group 7. Schedule 1. User Instructions 1. Go to Zones. xGenConnect Installation and Programming Guide...
  • Page 106 The keyswitch zone will report as default User 99. 9. If you are programming a second zone profile, then go to that now and repeat steps 4 to 7. xGenConnect Installation and Programming Guide...
  • Page 107 Partitions and Partition Groups, then assign a Partition Group to each zone (step 6). Programming Instructions for Custom Zones Goal Program zones with advanced customization, including setting zone behaviour to follow a schedule or armed/disarmed state. xGenConnect Installation and Programming Guide...
  • Page 108 Profile 1 → a) Partition Options → b) Profile 2 b) Partition Timers c) Partition Reporting 15. Zone Type 7. Schedule 16. Zone Options 18. Channel Groups 12. Partition Group 7. Schedule 1. User xGenConnect Installation and Programming Guide...
  • Page 109 Instructions 1. Go to Zone Type. xGenConnect Installation and Programming Guide...
  • Page 110 4. Go to Zones. 5. Select a zone number you want to program. 6. Enter a name for the zone. 7. Select the zone type profile you just created. 8. Select the zone options profile you just created. xGenConnect Installation and Programming Guide...
  • Page 111 Partitions and Partition Groups, then assign a Partition Group to each zone (step 8). Programming Instructions for Partitions Goal Program Partitions, Entry/Exit Times, Reporting Options, and Partition Groups. Pre-conditions Programmed Communicator, Channels, and Channel Groups. xGenConnect Installation and Programming Guide...
  • Page 112 4. Select the Options you want to enable for this Partition. Partition 2 and above have “Use Partition 1 Options” ticked to allow faster programming of your system. Untick this box if you want to customize options for Partition 2 and above. xGenConnect Installation and Programming Guide...
  • Page 113 8. Go to Partition Reporting. 9. Assign the Partition an account number and the Channel Group you want this Partition to report to. See Programming Instructions for Zone Reporting for more details on how this works. xGenConnect Installation and Programming Guide...
  • Page 114 Next Customize Partition Groups if needed. Webpage Programming Instructions for Schedules Goal Create a schedule to provide or prevent access to the xGenConnect system on the specific dates and times. Pre-conditions Holidays have been programmed if needed. Notes • Ticking Holidays in a Schedule PREVENTS access on the holiday dates.
  • Page 115 • xGenConnect automatically handles schedules that span midnight (for example, bakers hours), do not tick the following day of the AM hours. (See xGen Reference Guide for more details.) Programming Sequence 14. Holidays 7. Schedules 18. Channel Groups → →...
  • Page 116 6. To allow an Action to control when this Schedule is active/inactive, select the Follow Action Number. 7. Now the schedule is ready to be assigned to a User or used by another part of the system. xGenConnect Installation and Programming Guide...
  • Page 117 Webpage xGenConnect Installation and Programming Guide...
  • Page 118 Use defaults for Schedules, Partition Groups and Permissions for faster programming. • xGenConnect will sound a warning prior to the Arm-Disarm from arming a Partition. This is set in Partitions > Partition Timers > Partition Type Delay. • If a user with Partition Type Override option disarms a Partition with Arm- Disarm, then the Arm-Disarm will no longer function on that Partition.
  • Page 119 2. Create a Partition Group and select the Partitions you want to be Disarmed according schedule. This can be the same or different as the Partition Group you selected above. 3. Create a Permission and select the corresponding Partition Group for Arm and Disarm. xGenConnect Installation and Programming Guide...
  • Page 120 “Auto Arm User” to make troubleshooting in the future easy. 5. Go to the Advanced tab. 6. Select the Permission you created above. If you want a simple Arm-Disarm then leave the Schedule here as Always On. The Schedule selected here is xGenConnect Installation and Programming Guide...
  • Page 121 User. It determines when the User is allowed to perform an Arm- Disarm, not when the Arm-Disarm will occur. 7. Create a Schedule for when you want the Arm-Disarm to occur. xGenConnect Installation and Programming Guide...
  • Page 122 55 and report those disarm events (openings) to the communication channels specified. At 5pm each weekday the system would arm Partitions 1, 2, and 3 as if it were user 55 and report those arm events (closings) to the communication channels specified. xGenConnect Installation and Programming Guide...
  • Page 123 Configure each communication path for delivering event messages. Pre-conditions None. Programming Sequence 6. Communicator a) Options b) IP Config c) Ethernet d) Radio e) Dial IP f) Email g) Remote Access h) System Event Reporting 18. Channel Groups xGenConnect Installation and Programming Guide...
  • Page 124 Instructions 1. Open Communicator. 2. Select reporting options. 3. Select when you want xGenConnect to perform an automatic communication test. 4. Click IP Config. xGenConnect Installation and Programming Guide...
  • Page 125 5. Edit IP settings for the xGenConnect system, if DHCP is enabled on the xGenConnect and a DHCP server is available, then this screen will automatically be filled in. - Enable Clock Updates: Will keep the time and date correct using the provided Internet Time Server, no manual adjustment will be needed when daylight savings occurs provided the time zone is set correctly in System.
  • Page 126 At least one user has been given a username and PIN code (see “Programming Instructions for Users” on page 89). xGenConnect is connected to internet and has been allocated an IP address (see “Programming Instructions for Communicator” on page 111, IP Config).
  • Page 127 • Web console over a local LAN connection Once UltraSync is set up, you may connect to your xGenConnect system using the UltraSync+ app on your smartphone or tablet. This may require a separate account and downloading additional software. See further instructions in the User Manual.
  • Page 128 5. Enter the required details into your device/software. This will usual be your xGenConnect serial number, Web Access Passcode, and a valid Username and PIN code. The xGenConnect serial number can be found in the Device Info menu. 6. Verify the UltraSync service is working by using your device/software to connect your xGenConnect system.
  • Page 129 Programming Sequence 17. Event Lists 5. Channels → 6. Communicator 17. Event Lists Instructions 1. Open Event Lists. 2. Enter a name for the list. 3. Check the events you want to include in the list. xGenConnect Installation and Programming Guide...
  • Page 130 Circular loops are not permitted. • Take note of the Sequence Attempts under Communicator > System Event Reporting (6.11.2). This is the number of times xGenConnect will attempt the sequence of Channels you set up in this section. xGenConnect Installation and Programming Guide...
  • Page 131 3. Select the Format of the communication channel, this will automatically use the settings programmed for that Format in the Communicator menu. 4. Select the reporting device, by default Device 1 is the xGenConnect panel. xGenConnect Installation and Programming Guide...
  • Page 132 Messages sent to a Channel Group will be checked against each Channel’s Event List. If it is on the list then xGenConnect will attempt to send it. If not, then xGenConnect will not send it, even if the Channel is in the same group.
  • Page 133 Event List = 2 Next Channel = 0 Alarms Notice that Channel 2 is not selected in the Channel Group. The xGenConnect will still deliver to this destination if Channel 1 cannot be reached. If Channel 2 xGenConnect Installation and Programming Guide...
  • Page 134 Events will be sent to the lowest numbered Partition in the Partition Group. • A zone may have a Second Zone Profile, when this becomes active all events will be sent to the Partition Group programmed in the second profile. xGenConnect Installation and Programming Guide...
  • Page 135 2. Go to Partition Reporting. 3. Enter an account number. 4. Select a valid Channel Group. Done. All zones that are a part of that Partition will now report to the selected Channels within the Channel Group. xGenConnect Installation and Programming Guide...
  • Page 136 Channels and Channel Groups must be programmed (see “Programming Instructions for Channels” on page 118). Notes • The system event will only be reported by a channel, if that Channel includes that event in the associated Event List(s). xGenConnect Installation and Programming Guide...
  • Page 137 • Take note of the Sequence Attempts under Communicator > System Event Reporting (6.11.2). This is the number of times xGenConnect will attempt the sequence of Channels you set up in this section. Programming Sequence 17. Event Lists → 5. Channels →...
  • Page 138 Example After failing Channel Attempts on the last back up channel, xGenConnect will go back to the first Channel in the chain AC Fail Sequence Attempts = 2 Menu 5 – Channels Menu 6.11.1.1 System Event Channel 1 Channel 2...
  • Page 139 7. Enter the Event Range for the selected Category. For example, if you want to select Partitions 1-4 then set the Event range Start=1 and End=4. 8. Select Event 2 logic and repeat for the remaining events. xGenConnect Installation and Programming Guide...
  • Page 140 • Permissions control what actions a User or Device has access to. • Both the User AND Device need to have access to the desired Action for it to be displayed on a NXG-18xx screen. xGenConnect Installation and Programming Guide...
  • Page 141 2. Select an Action Group Number. 3. Enter a descriptive Name. 4. Select the Actions you want to include. Next • Assign Action Group to a Permission. • Assign Permission to a User or Device. xGenConnect Installation and Programming Guide...
  • Page 142 User 99 will be reported for alarm system control events. Programming Sequence 20. Scenes Schedules Instructions 1. Open Scenes. 2. Select Event Type and the Partition. 3. Select the Schedule that will determine when this Scene is active. xGenConnect Installation and Programming Guide...
  • Page 143 Write/Plan out on paper what you want to create. This makes it easier to set up Actions and associated settings. • Actions can be used without programming an Action Result. For example, outputs on xGenConnect are controlled by monitoring an Action State, no Action Result needs to be programmed. Programming Sequence 8. Actions 7.
  • Page 144 4. Click Start. 5. Trigger each sensor by walking past PIRs, opening and closing reed switches, pressing tamper buttons, etc. Siren will chirp multiple times for each zone triggered. 6. Click Stop. 7. Click History. xGenConnect Installation and Programming Guide...
  • Page 145 999 to the Central Monitoring Station. SOS functions also report as user 999. If the installer PIN is used to arm/disarm, user 256 is reported to the Central Monitoring Station. On legacy NX keypads user 255 will appear in event history. xGenConnect Installation and Programming Guide...
  • Page 146 Appendix 1: System Status Messages Various messages may appear on the Status screen of xGenConnect Web Server and UltraSync+ app. System • AC power fail: The security system has lost its electricity power. May take up to 5 min to clear once power restored.
  • Page 147 Loss of wireless supervision: This zone is a wireless device and has lost its communication link with the control panel. Check the zone is within range of the panel and has sufficient battery. • Low battery: This zone is a wireless device and needs a battery replacement. xGenConnect Installation and Programming Guide...
  • Page 148 Appendix 2: App and Web Error Messages Various error messages may appear in the xGenConnect Web Server and UltraSync+ app. Advanced/Settings Configuration Menus • “You must select a Menu before you can scroll”: An attempt was made to scroll up or down from the top level menu.
  • Page 149 Two-way voice module, including 3510 NX-540E Telephone interface module NX-320-I Smart power supply and bus Use NXG-320 for new extender installations Requires NX keypad for programming NX-584E Home automation module with two-way serial port interface xGenConnect Installation and Programming Guide...
  • Page 150 NX-1701E Proximity card reader Requires NX keypad for programming NX-1750 ProxPad proximity reader Requires NX keypad for programming NX-2192E-EUR PinPoint Bus Interface Card See also “EN 50131 and INCERT certified components” on page 15. xGenConnect Installation and Programming Guide...
  • Page 151 8. Time Server 11. Permissions 9. IP Options 1. Permission Number 4. Radio Configuration 2. Permission Name 1. GPRS Username 3. Control Groups 2. GPRS Password 4. Permission Options 3. APN 5. User Timer Options xGenConnect Installation and Programming Guide...
  • Page 152 Number: X, SID: Y”. The sensor Y is now enrolled as a transmitter number X. In the single sensor learning mode, the information disappears after 10 s and you return to the Interlogix Transmitters menu. xGenConnect Installation and Programming Guide...
  • Page 153 The NXG-183x-EUR keypad can display a company logo on the display when both the Enable Screensaver and the Show Logo options are enabled in the keypad settings. The logo will be shown only when the keypad screensaver mode is active. xGenConnect Installation and Programming Guide...
  • Page 154 DLX900 account for which there is the NXG-183x-EUR keypad and for which you want to upload the new company logo file. 4. Go to Devices / Device Info / Keypad. Select the NXG-183x keypad. xGenConnect Installation and Programming Guide...
  • Page 155 The User Cards menu allows to add, delete, modify, and view a user card or tag assigned to an existing user. The menu also contains the method to assign multiple cards to users in fast and convenient way. For more details, see NXG-183x Series Keypad User Guide. xGenConnect Installation and Programming Guide...
  • Page 156 Installation and Programming Guide...
  • Page 157 A channel is a communication path for events to be sent from the control panel to a selected destination. A channel has an associated event list which contains the events it is allowed to forward on. xGenConnect Installation and Programming Guide...
  • Page 158 A predetermined user PIN that will arm / disarm the security system whilst sending a special code to the central monitoring station indicating the user is entering / leaving the premises under duress. Only applicable on monitored systems. xGenConnect Installation and Programming Guide...
  • Page 159 A PIN that is used by a user to arm or disarm the security system. Its main feature is the ability to create, alter, and delete user PINs. Can also be used as a function code for all features. xGenConnect Installation and Programming Guide...
  • Page 160 With advanced programming, profiles can be enabled or disabled in response to system conditions. Quick arm An option that allows you to turn on (arm) the security system by pressing the Away or Stay button on the keypad or UltraSync+ app. xGenConnect Installation and Programming Guide...
  • Page 161 PINs are stored for security and data privacy reasons. UltraSync+ app Mobile app for smartphones to control the security system. View status, control zones and outputs, view cameras, program users and other alarm features. xGenConnect Installation and Programming Guide...
  • Page 162 A detection device such as a motion detector (PIR), reed switch, smoke detector, panic button, etc. Zones may be physically wired to the security system. Also known as an input or sensor on other security panels. xGenConnect Installation and Programming Guide...
  • Page 163 33 disarming with NXG-1820-EUR keypad, 35 disarming with NXG-183x-EUR keypad, 35 disarming with NXG-183x-EUR keypad and mains, 3 user card, 36 maintenance, 8 door menu tree, 139 programming, 63 menus, 84 metal enclosure, 30 xGenConnect Installation and Programming Guide...
  • Page 164 65 terminal diagram, 19 programming channels, 118 termination, 25 programming communicator, 111 programming custom zones, 95 programming doors, 63 UltraSync, 114 programming event lists, 116 UltraSync+ app messages, 136 programming holidays, 86 programming menus, 84 xGenConnect Installation and Programming Guide...
  • Page 165 57 xGenConnect LED indicator diagram, 20 adding card, 58 xGenConnect product codes, 2 advanced settings, 58 xGenConnect terminal diagram, 19 programming, 89 xGenConnect wiring diagram, 17 users, 89 zone walk test, 132 end-of-line resistor, 23 Web Server messages, 136...
  • Page 166 Installation and Programming Guide...

Table of Contents