Multi-Tech MT9234ZBA User Manual
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Multi-Tech MT9234ZBA User Manual

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Summary of Contents for Multi-Tech MT9234ZBA

  • Page 1 ® MultiModem MT9234ZBA-USB User Guide...
  • Page 2 Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes. Check Multi-Tech’s Web site for current versions of our product documentation.

  • Page 3: Table Of Contents

    Installation in Computers Using the Linux 2.4 Kernel... 37 Installation in Computers Using the Linux 2.6 Kernel... 43 Installation in Computers Using the Linux 2.6.20 Kernel ... 48 APPENDIX F – ASCII CONVERSION ... 50 Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide (S000419B)

  • Page 4: Chapter 1 - Description And Specification

    This means one model can ship virtually anywhere. This User Guide will help you install, configure, test, and use your modem. Check the Multi-Tech’s Web site for current versions of our product documentation. Features include: •...

  • Page 5: Technical Specifications

    Cables Diagnostics Environmental Dimensions Weight Limited Warranty Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide (S000419B) Chapter 1 – Description and Specification ® MultiModem MULTIMODEM PRODUCT V.90 speeds when accessing a V.90 or V.92 server (actual speed depends on server capabilities and line conditions) Up to 50Kbps when accessing a V.92 server (actual speed depends...

  • Page 6: Chapter 2 - Installation

    Chapter 2 - Installation Chapter 2 – Installation This chapter shows you step-by-step how to set up your Multi-Tech MultiModem productmodem. Safety Warning Telecom • Use this product only with UL and cUL listed computers. • To reduce the risk of fire, use only 26 AWG (.41mm) or larger telephone wiring.

  • Page 7: Install The Modem Driver

    USB Driver. Part B associates the PC port with the USB Driver, and finally Part C installs the modem driver. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide (S000419B) Three install wizards guide you through the software Chapter 2 - Installation...

  • Page 8: Installing The Modem Driver In Windows Vista

    Then, click on I don’t have the disc. Show me other options. Windows may prompt you to search online, but this is not necessary. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide (S000419B)
  • Page 9 System, you would browse to the Vista64 folder. Click OK, then Click Next. Windows can’t verify the publisher of this driver software screen appears. Select Install this driver software anyway. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide (S000419B) Chapter 2 - Installation...
  • Page 10 Installing driver software… screen appears. When the software for this device has been successfully installed screen appears with Windows has finished installing the driver software for this device: MultiModem USB MT9234ZBA-USB. Click Close. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide (S000419B)

  • Page 11: Installation Of The Communications Port

    The MultiModem product Modem product CD is still in the CD ROM drive. Click Next. Searching disc for software screen appears. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide (S000419B) Chapter 2 - Installation...
  • Page 12 Chapter 2 - Installation Windows can’t verify the publisher of this driver software screen appears. Select Install this driver software anyway. Installing driver software progress screen appears. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide (S000419B)

  • Page 13: Installation Of The Modem

    The software for this device has been successfully installed screen appears with Windows has finished installing the driver software for this device: MultiModem USB MT9234ZBA-USB. Click Close. Installation of the Modem The Found New Hardware – MultiTech Systems MultiModem product screen appears. If you have the disc that came with your device, insert it now.
  • Page 14 Installing driver software progress screen appears. The software for this device has been successfully installed screen appears. Windows has finished installing the driver software for this device: MultTech Systems MT9234ZBA-USB. Click Close. The installation of drivers is now complete. After installation has been completed, you should test the operation of your new MultiModem product by registering it.
  • Page 15 The Found New Hardware Wizard screen now displays the MultiModem product. This is the first of three New Hardware Wizards that will appear. Click on Install from a list or specific location (Advanced), and then click Next.. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide (S000419B) Chapter 2 - Installation...
  • Page 16 XP32 folder. If you are installing drivers on an XP 64-bit Operating System, you would browse to the XP64 folder. Click Next. A Windows Logo Testing screen appears. Click Continue Anyway. Please wait while the wizard installs the software. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide (S000419B)
  • Page 17 At the Completing the Found New Hardware Wizard for the MultiModem USB MT9234ZBA- USB screen, click Finish. Installation of the USB driver is now complete. The second Found New Hardware wizard will start automatically to associate the PC port with the USB driver.
  • Page 18 Operating System, you would browse to the XP64 folder. Click Next. A second Windows Logo Testing screen may appear depending on operating system settings. This screen pertains to the USB – Serial Port. Click Continue Anyway Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide (S000419B)
  • Page 19 If the Welcome to the Found New Hardware Wizard screen asking – Can Windows connect to Windows update to search for software? appears again, select No, not this time. Then click Next. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide (S000419B) Chapter 2 - Installation...
  • Page 20 Chapter 2 - Installation This wizard helps you install software for MultiTech Systems MT9234ZBA-USB product. Click on Install from a list or specific location (Advanced). Then click Next. The Please choose your search and installation options screen appears. Select Include this location in the search If necessary, Browse to the Drivers folder on your MultiModem productCD , then select the Windows_Drivers folder and then the XP32 folder.
  • Page 21 After installation has been completed, you should test the operation of your new MultiModem productby registering it. Key in the URL given below and follow the on-line instructions: http://www.multitech.com/register Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide (S000419B) Chapter 2 - Installation...

  • Page 22: Country Configuration With Global Wizard

    Select the country in which the modem will be used, and then click Next. Review your choice of country. If it is correct, click Next to configure the modem. When Global Wizard announces that the parameters have been set, click Finish to exit. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide (S000419B)

  • Page 23: Using At Commands To Configure Your Modem

    Example Country/Region AT command Euro/NAM The complete list of country/region codes can be found on the Multi-Tech Web site at http://www.multitech.com/PRODUCTS/Categories/Modems/global/configuration.asp#chart Then click on global modems. The Global Modem Country Approvals page displays. On this page you can view approvals, configuration strings and responses by country and product.

  • Page 24: Chapter 3 - Operation

    Connecting to the Internet Your Multi-Tech modem is your gateway to the Internet and the World Wide Web. To access the Internet and Web via your modem, you must establish a dial-up account with an Internet service provider (ISP). To locate an ISP near you, look in a local directory or computer publication.

  • Page 25: Internet Connection

    For instructions on how to set up this connection, consult your ISP or your operating system’s online help or printed documentation. Many ISPs include with their service a program that will install and configure this connection automatically for you. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide (S000419B)

  • Page 26: Chapter 4 - Remote Configuration

    If you hang up while you are in remote configuration mode, it may lock up the remote modem. Setup Multi-Tech modems are shipped with a default setup password (MTSMODEM). Because anyone who has an owner’s manual knows the default setup password, for security you should change the password and possibly also the remote configuration escape character.

  • Page 27: Chapter 5- Troubleshooting

    If the modem reports NO DIALTONE, check that the modem’s telephone line cable is connected to both the modem’s LINE jack (not the PHONE jack) and the telephone wall jack. If the cable looks Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide (S000419B) Chapter 5 – Troubleshooting...

  • Page 28: The Modem Disconnects While Online

    • Autoanswer might be disabled. Turn on autoanswer in your data communications program or send the command ATS0=1 (ATS0=2 if you have Caller ID service) to make sure your modem in terminal mode. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide (S000419B)

  • Page 29: The Modem Doesn't Work With Caller Id

    Communications devices can be accessed by only one application at a time. In Windows 2000 and higher, you can have data and fax communication applications open at the same time, but they cannot use the same modem at the same time. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide (S000419B) Chapter 5 – Troubleshooting...

  • Page 30: Appendix A - Regulatory Compliance

    8. No repairs are to be made by you. Repairs are to be made only by Multi-Tech Systems or its licensees. Unauthorized repairs void registration and warranty.

  • Page 31: Fcc Part 15

    This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du -Reglement Canadien sur le - matériel brouilleur. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide (S000419B) Appendix A – Regulatory Compliance...

  • Page 32: International Modem Restrictions

    Council Directive 1999/5/EC of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity. South African Notice This modem must be used in conjunction with an approved surge protection device. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide (S000419B)

  • Page 33: Appendix B - Warranty & Repair Policies

    Multi-Tech Warranty Statement Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products will be free from defects in material or workmanship for a period of two, five, or ten years (depending on model) from date of purchase, or if proof of purchase is not provided, two, five, or ten years (depending on model) from date of shipment.

  • Page 34: Repair Procedures For International Customers

    Your original point of purchase Reseller may offer the quickest and most economical repair option for your Multi-Tech product. You may also contact any Multi-Tech sales office for information about the nearest distributor or other repair service for your Multi-Tech product. The Multi-Tech sales office directory is available at http://www.multitech.com/ PARTNERS/Channels/offices/...

  • Page 35: Appendix C - Waste Electrical And Electronic Equipment

    Hazardous Substances) complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase. The WEEE Directive covers all Multi-Tech products imported into the EU as of August 13, 2005. EU-based manufacturers, distributors, retailers and importers are obliged to finance the costs of recovery from municipal collection points, reuse, and recycling of specified percentages per the WEEE requirements.

  • Page 36: Appendix D - C-Rohs Ht/Ts Substance Concentration

    Appendix D – C-ROHS HT/ST Substance Concentration Appendix D - C-ROHS HT/TS Substance Concentration 依照中国标准的有毒有害物质信息 根据中华人民共和国信息产业部 (MII) 制定的电子信息产品 (EIP) 标准－中华人民共和国《电子信息产品污染控制管理办法》（第 39 号），也称作中国 RoHS，下表列出了 Multi-Tech Systems Inc. 产品中可能含有的有毒物质 (TS) 或有害物质 (HS) 的名称及含量水平方面的信息。 有害 有毒物质 成分名称 铅 (PB) 印刷电路板 电阻器 电容器 铁氧体磁环...

  • Page 37: Appendix E - Linux Installations

    X.Y-Z is the version number. See www.brimson.com/downloads/README for a description of the packages available. If you have questions or problems with this package please contact Texas Instruments technical support or Brimson technical support. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide (S000419B) Appendix E – Linux Installations...

  • Page 38: Installation Steps

    For other distributions these same commands might work, or you might need to find a config file in /boot or in a configs directory, copy it to .config, and run "make oldconfig". Create the dependency and version files. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide (S000419B)
  • Page 39 You may need to remove the RPM package with "rpm -e ti_usb-X.Y-Z" or remove RPM temporary files. Red Hat stores RPM temporary files in /var/tmp and /usr/src/redhat/BUILD; other distributions may store them in other places. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide (S000419B) Appendix E – Linux Installations...
  • Page 40 Then reconnect the TI USB serial devices and the new driver will be loaded. Explanation Un-package the files. Configure the package for your distribution and kernel. Build the driver. Install the ti_usb driver. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide (S000419B)
  • Page 41 If you use devfs, the ti_usb devices will be /dev/usb/ti/0, /dev/usb/ti/1, and so on in the order they are plugged in. The ti_usb driver has not been tested with devfs. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide (S000419B) Appendix E – Linux Installations...
  • Page 42 If you installed the TI USB TGZ package, you can uninstall it by logging in as root and running the following commands: Command cd ti_usb-X.Y make uninstall Explanation You will need to give a full or relative path to the unpacked source file directory. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide (S000419B)

  • Page 43: Installation In Computers Using The Linux 2.6 Kernel

    <stripped_version>, where stripped_version has the extra version information removed. In these directories look for the files include/linux/autoconf.h, .config, and drivers/usb/serial/usb-serial.h. If you do not find the correct kernel source directory, you must find and install the kernel sources from your distribution CDs or other media. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide (S000419B)
  • Page 44 /boot or in a configs directory, copy it to .config, and run "make oldconfig". To prepare the kernel sources for your machine. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide (S000419B)
  • Page 45 You man need to remove the RPM package with "rpm -e ti_usb_2.6-X.Y-Z" or remove RPM temporary files. Red Hat stores RPM temporary files in /var/tmp and /usr/src/redhat/BUILD; other distributions may store them in other places. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide (S000419B) Appendix E – Linux Installations...
  • Page 46 Completion. Then reconnect the TI USB serial devices and the new driver will be loaded. Explanation Un-package the files. Configure the package for your distribution and kernel. Build and install the ti_usb_3410_5052 driver. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide (S000419B)
  • Page 47 If you installed the TI USB TGZ package, you can uninstall it by logging in as root and running the following commands: Command cd ti_usb_2.6-X.Y make uninstall Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide (S000419B) Appendix E – Linux Installations Explanation You will need to give a full or relative path to...

  • Page 48: Installation In Computers Using The Linux 2.6.20 Kernel

    Copy 25_ti_usb_3410_5052.rule to /etc/udev/rules.d. Be sure the rule is owned by root:root and has permissions r-xr-xr- If the device configuration is not being set properly, you might need a slightly different udev rule, depending on your Linux distribution. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide (S000419B)
  • Page 49 If you installed the TI USB TGZ package, you can uninstall it by logging in as root and running the following commands: Command cd ti_usb_2.6-X.Y make uninstall Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide (S000419B) Appendix E – Linux Installations Explanation You will need to give a full or relative path to...

  • Page 50: Appendix F - Ascii Conversion

    End of Medium Shift In Substitute Data Link Escape Escape Device Control 1 File Separator Device Control 2 Group Separator Device Control 3 Record Separator Device Control 4 Unit Separator Negative Acknowledge Delete Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide (S000419B) CODE...
  • Page 51 2.4.28 and above ...38 Linux 2.6 installation 2.6.11 through 2.6.20 and higher ...49 2.6.8 through 2.6.10 ...44 Linux Drivers...8 Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide (S000419B) Index Ordering Replacement Parts... 35 phone connection ... 7 remote configuration ... 27 escape character ... 27 remote node operation...

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