Multi-Tech MT5600BA User Manual
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Multi-Tech MT5600BA User Manual

Data/fax modem
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MT5600BA/BL Series
MT5600BA–V.92
MT5600BA–V.90
MT5600BL–V.90
Data/Fax Modem
User Guide

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Summary of Contents for Multi-Tech MT5600BA

  • Page 1 MT5600BA/BL Series MT5600BA–V.92 MT5600BA–V.90 MT5600BL–V.90 Data/Fax Modem User Guide...
  • Page 2 Record of Revisions Revision Date Description 10/03/02 Initial release of MT5600BA Global V.92. (Also replaces S0000129 Rev. C - the MT5600BA/BL User Guide). Changed cover. Changed text to indicate that the following are implemented: 02/17/03 V.25bis HDLC NRZ? , V.25bis HDLC NRZI? , and V.25bis BISYNC 07/31/03 Added setting the country code using the LCD panel.

  • Page 3: Table Of Contents

    Setup Procedures ... 35 Turning Callback Security On and Off ... 35 Assigning Callback Passwords ... 36 Calling Procedure ... 38 Callback Security Commands ... 39 Callback Assignments Form ... 40 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Table of Contents...
  • Page 4 Installation ... 60 Setup ... 60 Appendix E - Pin Descriptions ... 62 RS-232 Pin Descriptions ... 62 RS-232 Cable Pinouts ... 63 Leased Line Pinouts... 64 Index ... 65 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Table of Contents...

  • Page 5: Chapter 1 - Description And Features

    The MultiModemII offers interactive automatic dialing. You can store four command lines or telephone numbers of up to 30 characters each in the modem’s nonvolatile memory. The modem pulse- or tone- dials, and recognizes dial tones and busy signals for reliable call-progress detection. It can also detect AT&T calling card tones.
  • Page 6 Avoid using a telephone during an electrical storm; there is a risk of electrical shock from lightning. • Do not use a telephone in the vicinity of a gas leak. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Chapter 1 - Description and Features...

  • Page 7: Chapter 2 - Installation

    MT5600BA – Plug one end of a two-wire phone cable into the modem’s LINE jack; connect the other end to a leased line wall jack or terminals.
  • Page 8 Modems with a leased-line jack support the dial backup feature. For dial backup operation, plug one end of your dialup modular phone cable into the modem’s LINE jack and the other end into a PSTN wall jack.Plug one end of a two-wire or four-wire phone cable into the modem’s LEASED jack, and connect the other end to a leased-line wall jack or terminals.
  • Page 9 Troubleshooting chapter of the User Guide. 2. In the Install New Modem wizard, select Don’t detect my modem; I will select it from a list, and then click Next. A dialog box with a list of manufacturers and a list of modem models appears.

  • Page 10: Advanced Options Trunk

    Step 3 - Set (MT5600B (MT5600B (MT5600B (MT5600BA A A A A – – – – – V V V V V ..9 9 9 9 9 2 Only) (MT5600B 2 Only) 2 Only) 2 Only) 2 Only) The MT5600BA-V.92 modem is a global modem - it can be used all over the world.
  • Page 11 MultiTech includes a data communications software package (PhoneTools) on the product CD shipped with your modem. In general, the modem will work with most data communications software packages.
  • Page 12 LED Indicators LED Indicators The MT5600BA-V.92 has six LED indicators on the front panel that indicate status and activity: Receive Data. The RD indicator flashes when the modem is receiving data. Transmit Data. The TD indicator flashes when the modem is transmitting data.
  • Page 13 Disp The MultiModemII’s backlit liquid crystal display (LCD) has two functions: to display the current status of the modem and to display configuration menus, which are selected using the four pushbuttons on the front panel. Opti i i i i o o o o o n Sele...

  • Page 14: Basic Options

    Phone Number Phone Number Memory Mem. Ops. Caller I.D. Caller I.D. Options Region Select Region Setting Options Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Branches Twigs Manual Orig.? 49333,Async,Lapm Line Type Current Settings= Options PSTN Error Correction Current Settings= Options &E1...
  • Page 15 Tr Trunk The Status Trunk shows the current operating status of the modem. Limb changes are automatic, but certain options can be accessed by pressing the button shows the connect status, including the data speed, connection type, and compression type.
  • Page 16 Opti i i i i o o o o o ns ns Tr Trunk Use the Basic Options Trunk to configure the modem’s basic operating conditions. When entering a number, use the buttons to scroll through a list of digits and characters. To go to the next position, press the button.
  • Page 17 , , , , c c c c co o o o o nt c Opt Limbs Continued from previous page Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Chapter 3 - Using the Front Panel ntinued inued inued...
  • Page 18 To backspace or to exit, press the Limbs Continued on next page Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Trunk buttons to select a character or digit. To go to the Branches Chapter 3 - Using the Front Panel button several times.
  • Page 19 Opt ed Opt ns Tr ed Opt Limbs Continued from previous page Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Trunk unk, , , , , c c c c co o o o o nt ntinued inued inued...
  • Page 20 Diagno nost c Opt ns Tr Use the Diagnostic Options Trunk to run loopback tests on the modem. When a test is in progress, the TM indicator lights. Limb Note: Digital Loopback and Remote Digital Loopback tests must be performed using AT Commands. The LCD option to run these tests has been temporarily removed.
  • Page 21 Use the Caller ID Options Trunk to enable or disable Caller ID operation. Limb Note: See the overview drawing for setting country or region codes. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Opti i i i i o o o o o ns ns Tr Trunk button several times.
  • Page 22 AT command equivalents. Sta a a a a t t t t t us Status screens display the current status of the modem. Though limb changes are automatic, certain options can be selected by pressing the STATUS = IDLE. The modem is ready but inactive. This screen appears when the modem is first turned on, and is the starting point for accessing all other screens.
  • Page 23 DIALING OPTIONS. The following screens are used to configure dialing options or to dial manually. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Chapter 3 - Using the Front Panel LINE TYPE OPTIONS. Use the from the following line types: dial-up (PSTN), two-wire leased line originate or answer, and four-wire leased line originate or answer.
  • Page 24 CONNECT RATE OPTIONS. Use the serial port and data transmission speeds. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Chapter 3 - Using the Front Panel ENABLE/DISABLE RESPONSE. Use the to enable or disable the sending of result codes to the computer.
  • Page 25 DIALBACKUP/LL OPTIONS. The following screens are used to configure dial back- up for four-wire leased line operation. For more information, see Chapter 4, “Leased Line Operation.” Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Chapter 3 - Using the Front Panel DTR OPTIONS. Use the...
  • Page 26 S-register values and enter new values. Same as the Sr? and Sr=n commands. MONITOR OPTIONS. Use the the line signal-to-noise ratio. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Chapter 3 - Using the Front Panel and Enter buttons to turn callback security on PASSWORD SETUP.
  • Page 27 DTR dialing is enabled. Note: Only 16 characters can be displayed at a time. To display characters 17–30, press the button. To go to the next screen, press the Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Chapter 3 - Using the Front Panel n Opt...
  • Page 28 #CID=2 commands. Note: Because Caller ID information is sent between the first and second ring, register S0 must be set to 2 or more rings for the modem to receive Caller ID information. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E)

  • Page 29: Chapter 4 - Leased Line Operation

    Because a leased line is always active, one of the two modems on the line must be configured as the originate modem and the other as the answer modem; however, it does not matter which is which.
  • Page 30 1. For four-wire leased line operation, connect one of the provided four-wire cables to the LEASED jack on the back of the modem. Connect the other end of the cable to a four-wire leased line jack or terminals supplied by the telephone company.
  • Page 31 For four-wire leased line operation, the MT5600BA-V.92 modem has a dial backup capability, in which the modem is connected to a standard dial-up line as well as to the leased line. If the leased line fails, the originate modem automatically dials and connects to the answer modem through the standard telephone network.

  • Page 32: Dial Backup And Leased Line Restoral Setup

    Note: The dial backup number can be displayed only 16 characters at a time. To see characters 17–30, press the button. To go to the next screen, press the Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Chapter 4 - Leased Line Operation to go to the TIME TO RESTORE .

  • Page 33: Chapter 5 - Remote Configuration

    Note: The dialing command is not allowed in remote configuration mode. Setup Multi-Tech modems are shipped with a default setup password (MULTITECH). Because anyone who has an owner’s manual knows the default setup password, for security you should change the password and possibly also the remote configuration escape character.

  • Page 34: Basic Procedure

    R To improve security, you can change a remote modem’s remote configuration escape character. The remote configuration escape character is stored in register S13 . The factory default is 42, which is the ASCII code for the asterisk character (*). Setting S13 to 0 (zero) disables remote configuration entirely—...

  • Page 35: Chapter 6 - Callback Security

    When callback security is enabled, all callers are requested to enter a password. If the password is invalid, the caller can try twice more before the modem hangs up. If the password is valid, the modem hangs up and returns the call by dialing the phone number associated with the password.
  • Page 36 • To turn off callback security, press CALLBACK OFF? option, and then press the Enter button to select the option. Callers no longer need a password to connect to the modem, the modem is unable to call them back, and stored dialing number locations 0–3 become available.
  • Page 37 Enter button to store it. The NUMBER STORED screen should appear. 7. Press the Enter button again to go to the CALLBACK NUMBER screen. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) to go to the ENTER PASSWORD #2? screen. Phone Numbers...
  • Page 38 3. Type the password for your modem, and then press E attempts to enter a valid password or be disconnected. 4. If the password is valid, the callback modem disconnects. Then, after a short delay, it calls the number associated with the password and establishes a working connection.
  • Page 39 Command: #CBN y =[-] x Store Callback Number Values: Default: Description: Command: #CBP y = x Store Callback Password Values: Defaults: Description: Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) mmands ands ands ands ands #DB n Callback Enable/Disable n = 0 or 1 Enables or disables callback security.
  • Page 40 16 16 17 17 17 17 17 19 19 21 21 21 21 21 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) nments F nments Fo o o o o r r r r r m nments F nments F...

  • Page 41: Chapter 7 - Troubleshooting

    Make sure the modem’s power switch is on, especially if you normally turn the modem on by turning on a power strip. • If the modem is plugged into a power strip, make sure the power strip is plugged in and its power switch is on. •...
  • Page 42 • Try resetting your modem by turning it off and on. If you are using DOS or Windows 3.1 communication software, make sure the initialization string includes &F as the first command, to cancel any “leftover’...
  • Page 43 To test the building installation, plug a telephone into your modem’s telephone wall jack and listen for a dial tone. If you hear a dial tone, your modem might be installed behind a corporate phone system (PBX) with an internal dial tone that sounds different from the normal dial tone. In that case, the modem might not recognize the dial tone and might treat it as an error.
  • Page 44 Dialing Properties, and type 9 in the local and long distance boxes in How I dial from this location. • If the modem reports NO ANSWER , the other system has failed to go off-hook, or you might have dialed a wrong number. Check the number. •...
  • Page 45 If you are using a slow transfer protocol, such as Xmodem, try Zmodem or Ymodem/G instead. • Is your line noisy? If there is static on your line, the modem has to resend many blocks of data to insure accuracy. You must have a clean line for maximum speed.
  • Page 46 Caller ID information is transmitted between the first and second rings, so if autoanswer is turned off (S0=0) or if the modem is set to answer after only one ring (S0=1), the modem will not receive Caller ID information. Check your initialization string, and if necessary change it to set the modem to answer after the second ring (S0=2).

  • Page 47: Appendix A - Regulatory Compliance

    Model Number: FCC Registration No: Ringer Equivalence No: Modular Jack (USOC): Service Center in USA: Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) - R eg eg ula ula to C C C C C o o o o o mp...
  • Page 48 Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) tement tement tement...
  • Page 49 2. Immediately disconnect this equipment should it become physically damaged, and arrange for its disposal or repair. 3. This modem shall not be used in any manner which could constitute a nuisance to other Telecom customers. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E)
  • Page 50 Noti i i i i c c c c c e e e e e an Not an Not Sout Sout an Not This modem must be used in conjunction with an approved surge protection device. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E)

  • Page 51: Appendix B - Technical Specifications

    Interface Connectors Cables Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Appendix B - Technical Specifications B - T T T T T e e e e e c c c c c hni cif i i i i i c c c c c a a a a a t t t t t i i i i i o o o o o ns MultiModemII™...
  • Page 52 Dimensions Weight Limited Warranty Intelligent Features Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Appendix B - Technical Specifications Power-on self test, local analog loop, local digital loop, remote digital loop 32-character backlit LCD for status and configuration information; LEDs...

  • Page 53: Appendix C - Upgrading The Firmware

    Since the firmware in your modem is stored in flash memory, you can upgrade it yourself in a few minutes by using the following procedures.
  • Page 54 Upgrade File.” Warning: The first digit of the new firmware must match the first digit of the old firmware, or the modem may not work properly; e.g., if your current firmware version is 4.16, replace it only with 4.xx firmware, not 6.xx firmware.
  • Page 55 Step 5 - C Step 5 - C Before you flash your modem, you should record the parameters that are currently stored in it, so you can reprogram it after flashing. After you have recorded them, send the AT&F command to the the modem to clear the stored parameters.

  • Page 56: Appendix D - Installing A Modem Under Linux

    Connect the external modem to an available serial port. Setup This section describes how to make sure Linux can talk to the modem and be able to dial up to the Internet. Linux can use different programs and desktops depending on who made the Linux operating system and what version it is.

  • Page 57: Using The Modem To Call The Internet

    To use the system for answering calls, Linux requires other programs to be installed, such as Mgetty, Mgetty+Sendfax, and others, depending on your requirements. Each vendor of Linux has more than adequate information on installing these programs. Appendix D - Installing a Modem Under Linux...
  • Page 58 I/O type Signal name/description CGND is tied common to GND on the modem’s PCB. Transmitted Data The DTE uses the TD line to send data to the modem for transmission over the telephone line or to transmit commands to the modem.

  • Page 59: Appendix E - Pin Descriptions

    Fig. F-1. 25-pin to 25-pin RS-232 cable. Fig. F-2. 9-pin to 25-pin RS-232 cable. I/O type Signal name/description Remote Digital Loop Input to modem to enable RDL test. Ring Indicator RI output high indicates the presence of a ring signal on the telephone line. XCLK External Clock Input to modem used in special synchronous applications.
  • Page 60 TxD- Fig. F-3. Macintosh cable. L L L L L e e e e e ased Line P ased Line P ased Line P ased Line Pinouts inouts inouts inouts ased Line P inouts 2 3 4 5 Fig. F-4. Two-wire leased line cable. 2 3 4 5 Fig.

  • Page 61: Index

    45 menu options 16 front panel 12, 41 garbage characters 46 indicators 12, 41 initialization strings 42 installing the modem driver 9 Internet addresses 56 LCD (liquid crystal display) 13–28 leased line cable pinouts 64 connections 8 menu options 18 operation 29–32...
  • Page 62 7 connection 7 line 43 number, dialing 27 number, listing 27 number, storing 27 terminal mode 42 testing the modem 8, 43 loopback tests 27–28 menu options 20 self-test 41 troubleshooting 41–46 UARTs 45 uninstalling a modem from Windows UNIX commands 25 upgrading the modem 57–59...

This manual is also suitable for:

Mt5600blMt5600ba–v.92Mt5600ba–v.90Mt5600bl–v.90Multimodemii

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