Related Manuals for Multi-Tech MultiMobile MT5634ZLX/FE
Summary of Contents for Multi-Tech MultiMobile MT5634ZLX/FE
- Page 1 MultiMobile Model MT5634ZLX/FE PC Card Modem with Fast Ethernet Adapter User Guide...
- Page 2 Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time-to-time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.
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Page 3: Table Of Contents
Contents Chapter 1 - Introduction and Description Introduction ..............................6 Product Description ............................ 6 Fast Ethernet .............................. 6 Auto-negotiation ............................7 Category 3 and Category 5 Ethernet Cabling .................... 7 Technical Specifications ..........................8 Features ..............................9 Chapter 2 - Quick Start Unpacking .............................. - Page 4 Appendix D: Warranty, Service, and Technical Support ................68 Limited Warranty ..........................68 Online Warranty Registration ......................68 Technical Support ..........................69 The Multi-Tech BBS ........................... 69 About the Internet ..........................70 About the MultiMobile™ SoftGSM™ Cellular Upgrade ..............70 About Ordering Accessories ......................71 Appendix E: Uninstalling in Windows 95/98 ....................
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Page 5: Chapter 1 - Introduction And Description
Chapter 1 - Introduction and Description... -
Page 6: Introduction
Welcome to the world of data communications. You have acquired one of the finest intelligent data and fax modems available today from one of America’s oldest and most respected modem manufacturer: Multi-Tech Systems, Inc. This user’s guide will help you install, configure, test and use your modem. -
Page 7: Auto-Negotiation
Chapter 1 - Introduction and Description for full duplex operation. 100Base-TX requires Category 5 cabling, but does provide full duplex operation. Full duplex 100Base-TX operation allows simultaneous transmission and reception, both at 100 Mbps, thus providing service potentially equal to 200 Mbps half-duplex service. The MT5634ZLX/FE does not support the 100Base-T4 subtype. -
Page 8: Technical Specifications
MultiMobile User Guide Technical Specifications PC Card Interface PCMCIA Type II Dimensions 3.37” X 2.128” X 0.197” (85.6 mm X 54 mm X 5 mm) Weight 2.1 oz. (60 g.) Power Consumption 0.86 W (Concurrent mode) Cables and Connectors Two 15-pin detachable connectors to PC Card, one with an RJ-11 6-pin jack for 56K Fax/Modem and one with a RJ-45 8-pin jack for 10/100 Fast Ethernet LAN connections. -
Page 9: Features
Chapter 1 - Introduction and Description Fax Compatibility Group 3 send and receive EIA Class 1 fax commands V.17 (14.4 Kbps), V.29 (9.6 Kbps), V.27ter (4.8 Kbps), V.21 (300 bps) Dialing Capability DTMF tone and rotary pulse Operating Modes Asynchronous full duplex Manual/Automatic answer Receive Sensitivity -40 dBn... - Page 10 MultiMobile User Guide · Concurrent, Low Power, and Sleep modes · Auto-Sync protocol support · POST and Loopback Tests · Pulse/Tone and Adaptive Dialing System Requirements · An IBM compatible PC or notebook computer with 386SX or faster processor · At least one type II PCMCIA socket or 32-bit CardBus slot ·...
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Page 11: Chapter 2 - Quick Start
Chapter 2 - Quick Start... -
Page 12: Unpacking
Modem LAM with an RJ-11 connector and four LEDs (OH, CD, RD, and TD). Inspect the contents for signs of any shipping damage. If damage is observed, do not power up the unit; contact Multi-Tech’s Technical Support for advice (refer to Appendix D). If no damage is observed, perform the cabling procedure. -
Page 13: Mt5634Zlx/Fe Lam Information
Chapter 2 - Quick Start MT5634ZLX/FE LAM Information The MT5634ZLX/FE is shipped with two LAMs (Line Access Modules) that are required for connecting the modem to the Public Switched Telephone Network and to the Ethernet LAN. The Ethernet LAM (Figure 2-2) connects the MT5634ZLX/FE to the Ethernet LAN. It has a keyed connector (labeled “Press Down to Release”) at the PC Card side, and an RJ-45 connector at the Ethernet LAN side. -
Page 14: Installing The Mt5634Zlx/Fe Card
MultiMobile User Guide Installing the MT5634ZLX/FE Card To install your MT5634ZLX/FE (refer to Figure 2-4), perform the following steps: 1. Verify that your PC meets the system requirements in Chapter 1. 2. Insert the MT5634ZLX/FE card into the computer’s PCMCIA slot with the 68-pin connector facing the PCMCIA slot and the label facing up. -
Page 15: Led Indicators
Chapter 2 - Quick Start Install Utility Disk PSTN MT5634ZLX/FE MODEM-LAM 10/100 Link MT5634ZLX/FE MT5634ZLX/FE Card Ethernet-LAM Laptop PC with PCMCIA or CardBus Ethernet Slot Figure 2-5. Typical MT5634ZLX/FE Installation LED Indicators Modem-LAM The Modem-LAM has four LED indicators for status monitoring and troubleshooting: Figure 2-6. -
Page 16: Ethernet Lam
MultiMobile User Guide Ethernet LAM The Ethernet-LAM has three LED indicators for status monitoring and troubleshooting. Figure 2-7. Ethernet-LAM LEDs LED: Meaning: The Act (Activity) LED lights when the RJ45 link is active. The Act LED blinks when there is an Ethernet Link failure. LED: 10/100 Meaning: The 10/100 LED lights when a 100Mb Ethernet (100BASE-TX) link is active. -
Page 17: Installing Driver And Modem Software
Chapter 2 - Quick Start Installing Driver and Modem Software Installation is in two parts; loading the driver software and then loading the modem software. Windows 98 Installation 1. Turn on your computer. 2. Ensure that the Ethernet LAM connector is connected to the LAN port on the PCMCIA card (slot on the left) and that the RJ-45 connector is plugged into the hub. - Page 18 MultiMobile User Guide 6. The Add New Hardware Wizard dialog box is displayed. Insert the MT5634ZLX/FE Driver disk, ensure that the “Floppy Disk Drives” option is enabled, and then click Next >. 7. The Add New hardware Wizard is displayed indicating that it is ready to install the best driver for the device.
- Page 19 Chapter 2 - Quick Start 8. Once the files have been copied to the system, Windows detects new hardware and displays the New Hardware Found screen (indicating that it has found the new modem card), and then displays the Copying Files screen. Once completed, the Insert Disk screen is displayed.
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Page 20: Windows 95 Installation
MultiMobile User Guide Windows 95 Installation 1. Turn on your computer. 2. Ensure that the Ethernet LAM connector is connected to the LAN port on the PCMCIA card (slot on the left) and that the RJ-45 connector is plugged into the hub. 3. - Page 21 Chapter 2 - Quick Start 6. A series of screens are displayed including Building Driver information data base”. Once finished, the Insert Disk screen is displayed. Insert the Windows 95 CD and click OK. 7. The Copying Files screen is displayed. Once the files have been copied to the system, the screen disappears.
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Page 22: Windows Nt 4.0 Installation
MultiMobile User Guide Windows NT 4.0 Installation Getting Started with Windows NT 4.0 1. Remove all existing PC Cards from the system. 2. Run Windows NT 4.0. 3. Login with full access (i.e., ADMINISTRATOR). 4. Remove all network support from My Computer | Control Panel | Network | Adapters. 5. - Page 23 Chapter 2 - Quick Start 9. The MultiMobile MT5634ZLX/FE Fast Ethernet dialog box is displayed. Accept the defaults and click OK. 10. The Copy Files screen is displayed. 11. Once all files have been copied, the Network Dialog box is displayed. Click Close.
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Page 24: Modem Configuration For Nt 4.0
MultiMobile User Guide 13. The Network Settings Change dialog box is displayed. Remove the driver disk and then click Yes to save the settings to the system and reboot Windows NT. Modem configuration for NT 4.0 1. Open My Computer | Control Panel and double-click the Modems icon. Note: If modems have already been installed, the Modems Properties dialog box is displayed (See step 2). - Page 25 Chapter 2 - Quick Start 3. The Install New Modem dialog box is displayed. Click Next >. 4. The Install New Modem dialog box is displayed indicating the COM port where you can find the modem. Highlight the appropriate COM port and click Next>. 5.
- Page 26 MultiMobile User Guide 6. The Install New Modem is displayed asking for the COM port where you want to install the modem. Click Next >. 7. Windows installs the modem and then the Modem Setup dialog box is displayed indicating that you need to restart your PC.
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Page 27: Windows Nt 3.51 Installation
Chapter 2 - Quick Start 10. The Modem Setup dialog box is displayed asking if Dial-up Networking needs to be configured. Click No. 11. Reboot the system. 12. The installations for both LAN and Modem are completed. Windows NT 3.51 Installation Getting Started with Windows NT3.51 1. - Page 28 MultiMobile User Guide MT5634ZLX/FE Installation in NT 3.51 1. Insert the MT5634ZLX/FE card into an open PCMCIA slot. 2. Run Windows NT. 3. Login with full access (i.e., ADMINISTRATOR). 4. Open Program Manager | Main group | Control Panel | Network. 5.
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Page 29: Artisoft Lantastic 6.0 Installation
Chapter 2 - Quick Start Artisoft Lantastic 6.0 Installation 1. Install LANTASTIC 6.0. 2. Run INSTALL.EXE from the MT5634ZLX/FE driver disk root directory. 3. Select LANTASTIC 6.0 in Network Operating System screen, then Driver Install screen. 4. If current settings are correct, select Start Installation and go to step 6. Otherwise, select Modify Parameters to make changes. -
Page 30: Ms Lan Manager Installation
MultiMobile User Guide MS LAN Manager Installation 1. Check the README.TXT in the \NDIS2 directory on the MT5634ZLX/FE driver disk. Before installing the drivers, ensure that the Microsoft LAN Manager has been installed in the target path. The installation program will check and modify the PROTOCOL.INI file for LAN Manager. -
Page 31: Packet Driver Installation
Chapter 2 - Quick Start Packet Driver Installation 1. Run the INSTALL.EXE file in the driver diskette (A:\INSTALL). 2. Select Packet Driver from the menu screen. 3. Check the card settings. If current settings are correct, select Start Installation and go to step 5. -
Page 32: Basic Modem Operation
MultiMobile User Guide Basic Modem Operation This section covers the basic commands and techniques involved in modem operation. In many cases, this is the only information you will need to get your MT5634ZLX/FE up and running with communication software, and to start making connections with your MT5634ZLX/FE card. Understanding AT Commands The MT5634ZLX/FE communicates asynchronously with computers using AT commands. -
Page 33: Dialing And Answering Techniques
Chapter 2 - Quick Start To test the telephone line connection, issue the manual answer command ATA<Enter>. The MT5634ZLX/FE will pick up the phone line and try to communicate. Normally, this command is only used to answer an incoming call made from another modem. Thus the high-pitched noise you will hear from the speaker. - Page 34 MultiMobile User Guide MT5634ZLX/FE...
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Page 35: Chapter 3 - At Commands, S-Registers And Result Codes
Chapter 3 - AT Commands, S-Registers and Result Codes... -
Page 36: Introduction
MultiMobile User Guide Introduction This chapter describes how to use AT commands, S-Registers and Result Codes. How To Use AT Commands Usually, your fax and data comm software controls the modem for you. However, you may also want to use the AT commands. These commands give you complete control over your modem. You need to be careful when using these commands, because they can cause your software to loose its ability to control the modem. - Page 37 Chapter 3 - AT Commands, S-Registers, and Result Codes Basic AT Commands Command Function (* indicates factory default setting) Re-execute the last command string. <any key> Terminate the current connection attempt when entered in handshaking state. The following commands require an “AT” prefix. Go off-hook and attempt to establish a connection without waiting for a ring Line modulation options Select V.22 mode for 1200 bps connection...
- Page 38 MultiMobile User Guide Speaker always on Speaker off during dialing and on until carrier present Select negotiate handshake When originating or answering, handshake only at the communication rate specified by S37 register and “ATBn” and no fallback N1 * When originating or answering, start handshaking only at the communication standard specified by S37 register and “ATBn”.
- Page 39 Chapter 3 - AT Commands, S-Registers, and Result Codes Display CONNECT or “1” for all speeds. Check dial tone and busy tone. Recall stored profile. Reset and recall user profile 0. Either Z0 or Z1 restores the same single profile. Extended “AT&”...
- Page 40 MultiMobile User Guide &S0 * DSR always on &S1 DSR on during handshake and on-line, off in test mode or idle mode &Tn Self-test commands &T0 Terminate any test in progress &T1 Local analog loopback test &T3 Local digital loopback (LDL) test &T6 Remote digital loopback test, in normal mode &V...
- Page 41 Chapter 3 - AT Commands, S-Registers, and Result Codes Extended “AT%” (Percent) Command Set (* indicates factory default setting) Command Function View numbers in blacklist. If blacklisting is in effect, this command displays the numbers for which the last call attempted in the past two hours failed. The ERROR result code appears in the countries that do not require blacklisting.
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Page 42: Result Codes
MultiMobile User Guide Result Codes In command mode your modem can send responses called result codes to your computer. Result codes are used by communications programs and can also appear on your monitor. Terse Verbose Description Command executed CONNECT Modem connected to line RING Ring signal detected NO CARRIER... -
Page 43: S-Registers
Chapter 3 - AT Commands, S-Registers, and Result Codes S-Registers S-Registers are accessed using the S command (ATSn=x). The S-Registers supported by the MT5634ZLX/FE are described below. S-Reg. Values Default Description 0 - 255 000 S0 sets the number of the rings required before the modem automatically answers a call. - Page 44 MultiMobile User Guide S30= 0 - 90 000 Inactivity timer. S30 sets length of time, in minutes, that the modem counts when there is no data flow in or out the DTE serial port. A connection is disengaged when the counter reaches the preset value.
- Page 45 Chapter 3 - AT Commands, S-Registers, and Result Codes 21 = 53,333 bps 22 = 54,666 bps 23 = 56,000 bps Upstream data rates Upstream V.90 data rates are 4800 to 33,600 bps in 2400 bps increments. S48= 7, 128 S48 sets the LAPM error control and feature negotiation: S48=7 Negotiation enabled...
- Page 46 MultiMobile User Guide MT5634ZLX/FE...
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Page 47: Chapter 4 - Remote Configuration
Chapter 4 - Remote Configuration... -
Page 48: Introduction
Setup Multi-Tech modems are shipped with a default setup password (MTSMODEM). Because anyone who has an owner’s manual knows the default setup password, you should change the password for security reasons and, possibly, the remote configuration escape character. -
Page 49: Changing The Remote Escape Character
Chapter 4 - Remote Configuration Changing the Remote Escape Character To increase security, you can change a remote modem’s remote configuration escape character. The remote configuration escape character is stored in register S9. The factory default is 37, which is the ASCII code for the percent character (%). Setting S9 to 0 (zero) disables remote configuration entirely—but if you do this remotely, you won’t be able to change it back remotely! 1. - Page 50 MultiMobile User Guide MT5634ZLX/FE...
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Page 51: Chapter 5 - Troubleshooting
Chapter 5 - Troubleshooting... -
Page 52: Introduction
MultiMobile User Guide Introduction This chapter provides general and specific problem solving steps. Below are a number of examples of Problems (P:), Causes (C:), and Solutions (S:). If your MT5634ZLX/FE is not working properly, look up the problem and solution here; if unsuccessful, call Tech Support. At the end of this chapter, there are some specific steps for resolving IRQ and COM port conflicts. - Page 53 Chapter 5 - Troubleshooting P: The Characters on the Screen Are Doubled C: Both the modem and the software have the echo feature turned on. S: Since only one needs an echo, turn the software echo feature off. C: The remote modem is echoing your typed characters. S: Type ATE1 then Enter at the command line.
- Page 54 MultiMobile User Guide C: Your software may have turned off the DTR signal. P: The Modem Does Not Connect with Another Modem C: There may be a problem with the remote modem if you do not hear the high pitched tone from the remote modem.
- Page 55 Chapter 5 - Troubleshooting S: Go to Command mode with your communication program (like Telix) and type ATW2, then click Enter. This tells the modem to report the modem-to-modem baud rate instead. P: When I Run CARDEN, “PC-Card Is Not Enabled Successfully” Is Displayed C: Your computer does not have enough memory to map the attribute memory of your MT5634ZLX/FE.
- Page 56 MultiMobile User Guide P: The NetWare Driver Runs Successfully but Fails to Login to The NetWare Server C: The client Frame type is incompatiable with the server Frame type. S: The default frame type for Netware 3.11 and below is 802.3 but it changed to 802.2 in Netware 4.x and 3.12.
- Page 57 The following Web sites are good places to start: • Costmo’s Other Resources Page: http://modems.rosenet.net/or/ • Curt’s High Speed Modem Page: http://elaine.teleport.com/~curt/modems.html • Data Communications FAQ: http://www.best.com/~malch/comfaq.html • The PC Guide: http://www.pcguide.com • Multi-Tech Systems, Inc.: http://www.multitech.com/ MT5634ZLX/FE...
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Page 59: Appendices
Appendices... -
Page 60: Appendix A: Regulatory Compliance
MultiMobile User Guide Appendix A: Regulatory Compliance Class B Statement FCC Part 15 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. -
Page 61: Fcc Part 68 Telecom
Appendices FCC Part 68 Telecom 1. This equipment complies with part 68 of the Federal Communications Commission Rules. On the outside surface of this equipment is a label that contains, among other information, the FCC registration number. This information must be provided to the telephone company. 2. -
Page 62: Fax Branding Statement
MultiMobile User Guide FAX Branding Statement The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless such message clearly contains the following information: •... -
Page 63: Emc, Safety And Terminal Directive Compliance
PSTN network termination point. This equipment is designed to work with PSTN networks that accept analog signals. Multi-Tech does not currently know of any interoperating difficulties. In the event of problems, you should contact your equipment supplier in the first instance. -
Page 64: Appendix B - V.90 Support
· New AT commands (+MS=12, AT!), · New Result Codes in V.90 mode, and These new functions are explained in documents that are readily-available on the Multi-Tech web site in Portable Document Format (PDF) files at http://www.multitech.com/support/manuals/ IDCfiles/manuals.idc . You can download the Acrobat Reader to view PDF files (you may want to bookmark http://www.adobe.com/prodindex/acrobat/readstep.html before following the... -
Page 65: Appendix C: Comprehensive Driver Notes
Appendices Appendix C: Comprehensive Driver Notes Introduction This appendix provides general and specific information on the MT5634ZLX/FE software drivers. Notes for NDIS Driver The following are examples of CONFIG.SYS file and AUTOEXEC.BAT for loading System Soft Card Services and NDIS2 driver: Examples of CONFIG.SYS file: device=c:\cardsoft \ss365sl.exe device=c:\cardsoft \cs.exe... -
Page 66: Notes For Packet Driver
MultiMobile User Guide Notes for Packet Driver The following are examples of CONFIG.SYS file for loading System Soft? Card Services and packet driver. Examples of partial CONFIG.SYS file: device=c:\cardsoft\ss365sl.exe device=c:\cardsoft\cs.exe device=c:\cardsoft\csalloc.exe c:\cardsoft\csalloc.ini device=c:\tcpip\carden.exe /iop=nnn /irq=n /com=n /mir=n device=c:\cardsoft\cardid.exe device=c:\tcpip\lmpd.com Notes for Windows for Workgroups After installation of the MT5634ZLX/FE card drivers, the system will automatically update both CONFIG.SYS and AUTOEXEC.BAT for you so that the driver will be loaded upon system start up. -
Page 67: Odi Driver For Workgroups
Appendices 10. Select Windows for Workgroup in Network Operating System screen. 11. If current settings are acceptable, select Start Installation and go to step 13. Otherwise, select Modify Parameters to make settings changed. 12. Move cursor to the setting you want to make a change for then click Enter to select a fit value. -
Page 68: Appendix D: Warranty, Service, And Technical Support
MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES AND UNDER NO CIRCUMSTANCES WILL ITS LIABILITY EXCEED THE PURCHASE PRICE FOR DEFECTIVE PRODUCTS. Online Warranty Registration If you have access to the World Wide Web, you can register your Multi-Tech product online at the following URL: http://www.multitech.com/register Service If you are outside the USA, your local distributor of Multi-Tech products usually offers the quickest and most economical repair option. -
Page 69: Technical Support
Multi-Tech Systems has an excellent staff of technical support personnel available to help you get the most out of your Multi-Tech product. If you have any questions about the operation of this unit, please call (800) 972-2439 (USA and Canada) or (612) 785-3500 (international and local). -
Page 70: About The Internet
About the MultiMobile™ SoftGSM™ Cellular Upgrade Get complete mobile freedom with your notebook computer, Multi-Tech PCMCIA card and your GSM cellular phone with MultiMobile™ SoftGSM. It’s a simple, integrated, software-enabled communication solution. •... -
Page 71: About Ordering Accessories
Appendices About Ordering Accessories SupplyNet, Inc. can supply you with replacement transformers, cables and connectors for select Multi-Tech products. You can place an order with SupplyNet via mail, phone, fax or the Internet Mail: SupplyNet, Inc. 614 Corporate Way Valley Cottage, NY 10989... -
Page 72: Appendix E: Uninstalling In Windows 95/98
1. To remove the network interface card, go to Control Panel | Network and the Configuration tab. Scroll down to “MultiMobile MT5634ZLX/FE ...”, highlight it, click Remove, and follow the prompts (Note that you will need to have your Windows 95/98 CD available). - Page 73 Dialing and asnwering techniques 33 Using AT commands 32 Installing software Using the Windows 95/98 Hyperterminal program 32 Artisoft Lantastic 6.0 29 BBS, Multi-Tech 69 MS LAN manager 30 Windows 95 20 Windows 98 17 Windows NT 3.51 27 Cable and Connector 8 Windows NT 4.0 22...
- Page 74 Uninstalling the software 72 Technical support 69 Unpacking (contents) 12 Troubleshooting 52 Multi-Tech BBS 69 Multi-Tech Internet addresses 70 Uninstalling MT5634ZLX/FE 72 Upstream V.90 data rates 45 NDIS driver notes 65 UTP cabling 7 NDIS2 driver for Windows for Workgroups 66...