Multi-Tech MT9234ZBA User Manual
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Multi-Tech MT9234ZBA User Manual

Multi-tech multimodem user guide
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Summary of Contents for Multi-Tech MT9234ZBA

  • Page 1 ® MultiModem MT9234ZBA-Series MT9234ZBA MT9234ZBA-V User Guide...
  • Page 2 Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes. Check Multi-Tech’s web site for current versions of our product documentation.

  • Page 3: Table Of Contents

    CHAPTER 7 – WARRANTY, SERVICE, AND TECHNICAL SUPPORT ... 25 APPENDIX A – UPGRADING THE MODEM’S FIRMWARE ... 27 Upgrade Overview...27 APPENDIX B – REGULATORY COMPLIANCE ...29 FCC Part 15 Regulation ...29 FCC Part 68 Telecom...29 Multi-Tech Systems, Inc. MT9234ZBA-Series User Guide (S000387A) Table of Contents Table of Contents...
  • Page 4 APPENDIX C – WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT ... 32 APPENDIX D – INSTALLING A MODEM UNDER LINUX ... 33 APPENDIX E – CONNECTING TO A CISCO ROUTER ...34 APPENDIX F – C-ROHS HT/TS SUBSTANCE CONCENTRATION ...36 INDEX ... 37 Multi-Tech Systems, Inc. MT9234ZBA-Series User Guide (S000387A)

  • Page 5: Chapter 1 - Introduction

    The AT Commands, S-Registers, and Result Codes for the MT9234ZBA-Series Modems are published in a separate Reference Guide. This guide is included on the MT9234ZBA-Series product CD. You can open the guide from the CD or you download the guide to your hard drive and then open it.

  • Page 6: Technical Specifications

    Chapter 1 – Introduction Technical Specifications The MT9234ZBA-Series modem meets the following specifications: Trade Name Model Number Build Number Server-to-Client Data Rates Client-to-Server Data Rates Client-to-Client Data Rates Fax Data Rates Voice Compatibility Data Format Modem Compatibility Fax Compatibility Video Compatibility...
  • Page 7 Power Consumption Dimensions Weight Limited Warranty Multi-Tech Systems, Inc. MT9234ZBA-Series User Guide (S000387A) Note: Any cables connected to the computer should be shielded to reduce interference. Power-on self test, local analog loop, local digital loop, remote digital loop. LEDs for Transmit Data, Receive Data, Carrier Detect, 56K bps, 33.6K bps, 14.4K bps, Off Hook, Terminal Ready, Error Correction, Fax.

  • Page 8: Chapter 2 - Installation

    Chapter 3 – Operation Chapter 2 – Installation This chapter shows you step-by-step how to set up your Multi-Tech MT9234ZBA modem. Safety Warnings • Use this product only with UL- and CUL-listed computers (U.S.A. and Canada) • To reduce the risk of fire, use only 26 AWG (.41mm) or larger telephone wiring.

  • Page 9: Location Of The Jumpers

    • To use the modem with a monophonic external speaker, remove the jumper plug from the jumper pins. You can store it by placing it on one jumper pin. Multi-Tech Systems, Inc. MT9234ZBA-Series User Guide (S000387A) Chapter 3 – Operation...

  • Page 10: Step 2: Connect The Modem To Your Pc

    For voice mail or speakerphone applications, plug an unamplified microphone into the MIC jack on the side of the modem. The microphone should have a stereo 1/8-inch mini plug. Do not use a monophonic Connections With Voice Multi-Tech Systems, Inc. MT9234ZBA-Series User Guide (S000387A) microphone.

  • Page 11: Step 3: Install The Modem Driver

    Run Global Wizard from CD. This will not load the wizard onto your hard drive, or Install Global Wizard on the HD. This will install the wizard onto your hard drive for future use. Multi-Tech Systems, Inc. MT9234ZBA-Series User Guide (S000387A) Chapter 3 – Operation...

  • Page 12: Using At Commands To Configure Your Modem

    Then click on global modems. The Global Modem Country Approvals page displays. On this page you can view approvals, configuration strings and responses by country and products. AT Command (hexadecimal) AT%T19,0,34 (default) Multi-Tech Systems, Inc. MT9234ZBA-Series User Guide (S000387A) Result code (decimal)

  • Page 13: Chapter 3 - Operation

    Turn on the modem. Multi-Tech Systems, Inc. MT9234ZBA-Series User Guide (S000387A) Lights whenever the modem is set for or connects using the V.90 or V.92 protocol. Lights whenever the modem connects using the V.34 protocol.

  • Page 14: Connecting To The Internet

    If, besides the Web, you use the Internet for e-mail and newsgroups, your ISP should also provide you with the following information: • E-mail or POP mail address • POP server address • Mail or SMTP address News or NNT server address Multi-Tech Systems, Inc. MT9234ZBA-Series User Guide (S000387A)

  • Page 15: Chapter 4-Remote Configuration

    Chapter 4–Remote Configuration Remote configuration is a network management tool that allows you to configure MT9234ZBA modems anywhere in your network from one location. With password-protected remote configuration, you can issue AT commands to a remote modem for maintenance or troubleshooting as if you were on site.

  • Page 16: Chapter 5 - Callback Security

    NTER Type AT#CBS1. Press E Type AT#CBS2 and press E . The modem returns to its original setting when you NTER Multi-Tech Systems, Inc. MT9234ZBA-Series User Guide (S000387A) . The modem NTER . With local security NTER . With remote callback...

  • Page 17: Setting Callback Security Message Parity

    If the password is valid, the following message appears, and the modems disconnect: OK Disconnecting Multi-Tech Systems, Inc. MT9234ZBA-Series User Guide (S000387A) . For odd parity, type AT#CBP1. Press E NTER .
  • Page 18 Type the same password you used to initiate the call. You are allowed three attempts to enter the password. After that, you will be disconnected. If the password is valid, the following message appears, and the modems establish a working connection: OK Connecting Multi-Tech Systems, Inc. MT9234ZBA-Series User Guide (S000387A)

  • Page 19: Direct Connection

    Callback Security Commands The AT Commands related to Callback Security are included in the AT Commands Reference guide included on MT9234ZBA-Series product CD. Multi-Tech Systems, Inc. MT9234ZBA-Series User Guide (S000387A) Chapter 5 – Callback Security . You have three attempts or...

  • Page 20: Callback Assignments Form

    Chapter 5 – Callback Security Callback Assignments Form Location Password Telephone Number Multi-Tech Systems, Inc. MT9234ZBA-Series User Guide (S000387A)

  • Page 21: Chapter 6 - Troubleshooting

    COM port in your software other than the one the modem is physically connected to—compare the settings in your software to the physical connection. Multi-Tech Systems, Inc. MT9234ZBA-Series User Guide (S000387A) Chapter 6– Troubleshooting . If you...

  • Page 22: The Modem Cannot Connect When Dialing

    Try connecting at a lower speed. • Poor line conditions can affect the connection. When using V.34 or V.32 client-to-client connections in poor conditions, setting S38=0 may result in better performance. Multi-Tech Systems, Inc. MT9234ZBA-Series User Guide (S000387A)

  • Page 23: The Modem Disconnects While Online

    Try entering the I11 command in online mode or the &V command in command mode to display information about the last connection, making a screen print of the connection statistics, and checking for parameters that might be unacceptable. Multi-Tech Systems, Inc. MT9234ZBA-Series User Guide (S000387A) Chapter 6– Troubleshooting...

  • Page 24: Data Is Being Lost

    Communication devices can be accessed by only one application at a time. In Windows 2000 and higher, you can have data and fax communication applications open at the same time, but they cannot use the same modem at the same time. Multi-Tech Systems, Inc. MT9234ZBA-Series User Guide (S000387A)

  • Page 25: Chapter 7 - Warranty, Service, And Technical Support

    Multi-Tech Warranty Statement Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products will be free from defects in material or workmanship for a period of two, five, or ten years (depending on model) from date of purchase, or if proof of purchase is not provided, two, five, or ten years (depending on model) from date of shipment.

  • Page 26: Replacement Parts

    You can place an order with SupplyNet via mail, phone, fax or the Internet at the following addresses: Mail: SupplyNet, Inc. 614 Corporate Way Valley Cottage, NY 10989 Phone: 800 826-0279 Fax: 914 267-2420 Email: info@thesupplynet.com http://www.thesupplynet.com Internet: Multi-Tech Systems, Inc. MT9234ZBA-Series User Guide (S000387A)

  • Page 27: Appendix A - Upgrading The Modem's Firmware

    NTER similar to that shown below. LT V.92 1.0 MT9234ZBA-V-V92 Serial Voice/Data/Fax Modem Version 1.25k Step 2: Identify the Current Firmware Version Identify the current version of the firmware at the Multi-Tech Web site. If your modem already has the current firmware, there is no need to update it.
  • Page 28 ATI in the terminal window and pressing E to list your modem’s current parameters. NTER to clear your stored parameters and reset your modem to factory default. NTER Multi-Tech Systems, Inc. MT9234ZBA-Series User Guide (S000387A)

  • Page 29: Appendix B - Regulatory Compliance

    No repairs are to be made by you. Repairs are to be made only by Multi-Tech Systems or its licensees. Unauthorized repairs void registration and warranty.

  • Page 30: Fax Branding Statement

    Council Directive 73/23/EEC of 19 February 1973 on the harmonization of the laws of Member States relating to electrical equipment designed for use within certain voltage limits: Council Directive 1999/5/EC of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity. Multi-Tech Systems, Inc. MT9234ZBA-Series User Guide (S000387A)

  • Page 31: International Modem Restrictions

    For correct operation, total of the RN’s of all devices connected to a single line at any time should not exceed 5. South African Statement This modem must be used in conjunction with an approved surge protection device. Multi-Tech Systems, Inc. MT9234ZBA-Series User Guide (S000387A) Appendix B – Regulatory Compliance...

  • Page 32: Appendix C - Waste Electrical And Electronic Equipment

    For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the seller from whom you purchased the product. Multi-Tech Systems, Inc. MT9234ZBA-Series User Guide (S000387A)

  • Page 33: Appendix D - Installing A Modem Under Linux

    To use the system for answering calls, Linux requires other programs to be installed, such as Mgetty, Mgetty+Sendfax, and others, depending on your requirements. Each vendor of Linux has more than adequate information on installing these programs. Multi-Tech Systems, Inc. MT9234ZBA-Series User Guide (S000387A) NTER NTER NTER + A, and then press Z.

  • Page 34: Appendix E - Connecting To A Cisco Router

    . The password must be unique, must be 6 to 10 characters NTER . Note that the memory location number in the NTER NTER . You have three attempts or one minute to enter a NTER Multi-Tech Systems, Inc. MT9234ZBA-Series User Guide (S000387A) NTER . When local NTER NTER...

  • Page 35: Console Port Connections

    The configuration of the modem described in Step 3 contains the core settings that allow the modem to function properly on the console port of the Cisco router. Commands in this section may be done remotely by calling into the MT9234ZBA attached to the console port with another modem.

  • Page 36: Appendix F - C-Rohs Ht/Ts Substance Concentration

    Appendix E – Connecting to a Cisco Router Appendix F – C-ROHS HT/TS Substance Concentration 依照中国标准的有毒有害物质信息 根据中华人民共和国信息产业部 (MII) 制定的电子信息产品 (EIP) 标准－中华人民共和国《电子信息产品污染控制管理办法》（第 39 号），也称作中国 RoHS，下表列出了 Multi-Tech Systems Inc. 产品中可能含有的有毒物质 (TS) 或有害物质 (HS) 的名称及含量水平方面的信息。 有害/有毒物质/元素 成分名称 铅 (PB) 印刷电路板 电阻器 电容器 铁氧体磁环...

  • Page 37: Index

    Firmware Upgrading ...28 Flash Memory ...28 Flash Wizard Upgrade Utility ...28 Front Panel...14, 22 Multi-Tech Systems, Inc. MT9234ZBA-Series User Guide (S000387A) Index Garbage Characters Global Wizard Indicators... 14, 22 Initialization Strings Installation and Setup Installing the Modem Driver Internal Jumpers...
  • Page 38 Technical Specifications ...6 Telephone Connection ... 11 Testing the Modem Self-Test ... 22 Troubleshooting ... 22 Upgrading the Modem’s Firmware Waste Electrical and Electronic Equipment WEEE Statement ... 33 WEEE directive... 33 Multi-Tech Systems, Inc. MT9234ZBA-Series User Guide (S000387A) ... 28...

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