Multi-Tech MultiConnect microCell MTCM2-L4G1 User Manual

Multi-Tech MultiConnect microCell MTCM2-L4G1 User Manual

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Summary of Contents for Multi-Tech MultiConnect microCell MTCM2-L4G1

  • Page 1 ® MultiConnect microCell MTCM2-L4G1 User Guide...
  • Page 2 Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.
  • Page 3: Table Of Contents

    CONTENTS Contents Chapter 1 – Product Overview ..........................5 About the MultiConnect microCell Modem ......................... 5 Documentation Overview ............................. 5 Dimensions..................................6 MTCM2-L4G1 Specifications ............................7 Side Panels and Connectors............................8 Side Panels ................................. 8 Connectors .................................. 8 LED Descriptions ................................9 MTCM2-L4G1 Power Draw ............................
  • Page 4 CONTENTS Chapter 6 – Using Connection Manager ......................... 20 Installing Connection Manager ........................... 20 Setting Up a Serial Device in Windows Device Manager.................... 21 Connecting a Device..............................23 Uninstalling Connection Manager..........................24 Connection Manager User Interface........................... 24 Main tab..................................25 Settings tab ................................
  • Page 5: Chapter 1 - Product Overview

    PRODUCT OVERVIEW Chapter 1 – Product Overview About the MultiConnect microCell Modem The MultiConnect microCell is a compact and simple communications platform that provides cellular capabilities for fixed and mobile applications. It is intended for use in settings such as vending, smart parking, medical, smart inventory tracking equipment and commercial applications.
  • Page 6: Dimensions

    PRODUCT OVERVIEW Dimensions ® MultiConnect microCell MTCM2-L4G1 User Guide...
  • Page 7: Mtcm2-L4G1 Specifications

    PRODUCT OVERVIEW MTCM2-L4G1 Specifications Category Description General Standards 3GPP Rel. 11 LTE UMTS/HSPA+ GSM/GPRS/EDGE USB Interface is CDC-ACM compliant TCP/IP Functions FTP, SMTP, SSL, TCP, UDP Frequency Bands LTE FDD: B1/B2/B3/B4/B5/B7/B8/B12/B13/B18/ B19/B20/B25/B26/B28 LTE TDD: B38/B39/B40/B41 WCDMA: B1/B2/B4/B5/B8/B6/B19 GSM: B2/B3/B5/B8 Speed Data Speed LTE FDD: Max 150Mbps (DL)/Max 50Mbps (UL) LTE TDD: Max 130Mbps (DL)/Max 35Mbps (UL)
  • Page 8: Side Panels And Connectors

    PRODUCT OVERVIEW Category Description Point-to-Point messaging Mobile-Terminated SMS Mobile-Originated SMS Certifications and Compliance EMC and Radio CE Mark, RED (EU) Compliance Safety Compliance IEC 60950-1 2nd ED, IEC 62368-1 *UL tested to ambient temperature of +60C. Side Panels and Connectors Side Panels Connectors The device has the following connectors:...
  • Page 9: Led Descriptions

    PRODUCT OVERVIEW LED Descriptions The MTCM2 has the following LEDs: Note: Slow is 1 second on 1 second off Fast is 200 milliseconds on 200 milliseconds off Status Description Power Device has power Device does not have power Link Status (LS) Radio is not registered Flash Slow Registered...
  • Page 10: Mtcm2-L4G1 Power Draw

    PRODUCT OVERVIEW MTCM2-L4G1 Power Draw Note: MultiTech recommends that you incorporate a 10% buffer into your power source when determining product load. Radio 3G On/Off Live Cellular Measured TX Pulse Total Inrush Total Protocol Mode Connection, Connection Current at Amplitude Charge Inrush Current or...
  • Page 11: Chapter 2 - Safety Warnings

    SAFETY WARNINGS Chapter 2 – Safety Warnings Radio Frequency (RF) Safety Due to the possibility of radio frequency (RF) interference, it is important that you follow any special regulations regarding the use of radio equipment. Follow the safety advice given below. Operating your device close to other electronic equipment may cause interference if the equipment is inadequately protected.
  • Page 12: Chapter 3 - Installing The Device

    INSTALLING THE DEVICE Chapter 3 – Installing the Device Installing a SIM Card This model requires a SIM card, which is supplied by your service provider. To install the SIM card: Locate the SIM card slot on the side of the modem. The slot is labeled SIM. Slide the SIM card into the SIM card slot with the contact side facing up as shown.
  • Page 13 INSTALLING THE DEVICE To secure the bracket to the desired surface, place and tighten two screws in the holes on either end of the mounting bracket. The dimensions illustration in this guide shows the mounting bracket, as well as the dimensions for placement of the screws. ®...
  • Page 14: Next Steps

    INSTALLING THE DEVICE Next Steps Before using the device: Install drivers. Download drivers for your device at https://www.multitech.com/brands/multiconnect- microcell. Select your model to find the drivers specific to your device. Driver documentation for both Linux and Windows is included in the related documentation zip file. To communicate with your device, use terminal software such as HyperTerminal, Tera Term, Kermit, or Putty.
  • Page 15: Chapter 4 - Antenna Information

    The antenna system is defined as the UFL connection point from the device to the specified cable specifications and specified antenna specifications. Cellular and LTE Antenna Manufacturer: Manufacturer's Model Number: 2JW1024 Multi-Tech Systems: 45009891L Antenna Specifications Category Description Frequency Range...
  • Page 16: Chapter 5 - Regulatory Information

    REGULATORY INFORMATION Chapter 5 – Regulatory Information EMC, Safety, and Radio Equipment Directive (RED) Compliance The CE mark is affixed to this product to confirm compliance with the following European Community Directives: Council Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment;...
  • Page 17: Reach Statement

    REACH Statement Registration of Substances Multi-Tech Systems, Inc. confirms that none of its products or packaging contain any of the Substances of Very High Concern (SVHC) on the REACH Candidate List, in a concentration above the 0.1% by weight allowable limit The latest 197 substances restricted per the REACH Regulation were last updated January 2019.
  • Page 18: Information On Hs/Ts Substances According To Chinese Standards

    Products (EIP) # 39, also known as China RoHS, the following information is provided regarding the names and concentration levels of Toxic Substances (TS) or Hazardous Substances (HS) which may be contained in Multi-Tech Systems Inc. products relative to the EIP standards set by China's Ministry of Information Industry (MII).
  • Page 19: Information On Hs/Ts Substances According To Chinese Standards (In Chinese)

    依 依 照 照 中 中 国 国 标 标 准 准 的 的 有 有 毒 毒 有 有 害 害 物 物 质 质 信 信 息 息 根据中华人民共和国信息产业部 (MII) 制定的电子信息产品 (EIP) 标准-中华人民共和国《电子信息产品污染 控制管理办法》(第 39 号),也称作中国 RoHS, 下表列出了 Multi-Tech Systems, Inc. 产品中可能含有的有毒 物质 (TS) 或有害物质 (HS) 的名称及含量水平方面的信息。...
  • Page 20: Chapter 6 - Using Connection Manager

    USING CONNECTION MANAGER Chapter 6 – Using Connection Manager Use Connection Manager to: Install the latest device drivers. Activate and connect your device to your carrier’s network. Note: Connection Manager can install drivers and connect your device regardless of your cellular network; however, activation is only supported with Verizon, Aeris, Sprint, and some regional carriers.
  • Page 21: Setting Up A Serial Device In Windows Device Manager

    USING CONNECTION MANAGER To specify a folder for Connection Manager, use the default folder or click Change to browse to the folder you want to use. Click Install. A separate wizard opens for installing Telit drivers. Some MultiTech devices use embedded modules from Telit Wireless Solutions to provide cellular connectivity;...
  • Page 22 USING CONNECTION MANAGER In the Add Hardware Wizard: Click Next. Select Install the hardware that I manually select from a list, then click Next. Select Modems, then click Next. Check Don't detect my modem; I will select it from a list, then click Next. Select Standard Modem Types, then select Standard 33600 bps Modem on the right.
  • Page 23: Connecting A Device

    USING CONNECTION MANAGER Connecting a Device Before You Begin Make sure that your device is connected to the computer where Connection Manager is installed. Set up the device in Device Manager. Refer to Setting Up a Serial Device in Windows Device Manager.
  • Page 24: Uninstalling Connection Manager

    USING CONNECTION MANAGER Settings displayed for a USB device on the Settings tab are determined automatically and cannot be changed. To set the application to run during Windows startup, check Run application at Windows startup. To automatically connect to the Internet, check Connect to the Internet automatically. Selecting Run application at Windows startup and Connect to the Internet automatically is useful in scenarios where Connection Manager is running on a remote computer.
  • Page 25: Main Tab

    USING CONNECTION MANAGER Connection Details Terminal Charts Main tab The Main tab displays the following: Status of device connection: Searching, Connecting, Connected, Disconnecting, or Disconnected The action button, which changes according to the current device connection status: Detect, Connect, or Disconnect Signal strength bars and percentage indicator (only when connection to the carrier's network is established) Note:...
  • Page 26: Settings Tab

    USING CONNECTION MANAGER Settings tab Use the Settings tab to specify the type of device: USB Modem or Serial Modem. If USB Modem is selected, the tab displays USB settings. These settings cannot be edited. If Serial Modem is selected, the tab displays the serial settings that match the serial-port settings for the device.
  • Page 27: Multiconnect Cell Usb Modem Is Not Detected

    USING CONNECTION MANAGER Try the following steps: Click the Settings tab and make sure that the appropriate modem type is selected: USB or Serial. If you are connecting a serial device, make sure that all serial modem settings correspond to the serial modem and serial port configuration.

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