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1: Introduction
SGI Knowledgebase
10
Figure 1-6
SGI Remote Services Process Overview
SGI Knowledgebase is a database of solutions to problems and answers to questions that can be
searched by sophisticated knowledge management tools. You can log on to SGI Knowledgebase
at any time to describe a problem or ask a question. Knowledgebase searches thousands of
possible causes, problem descriptions, fixes, and how-to instructions for the solutions that best
match your description or question.
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