Aston Martin DB11 Owner's Handbook Manual page 318

You are not bound by the decision, but should you choose to
accept the BBB Auto Line decision, Aston Martin shall abide by
the accepted decision as well and will comply with the decision
within a reasonable time not to exceed 30 days after the
manufacturer receives notice of the consumer's acceptance of
the decision.
You may reject the BBB Auto Line decision and go to court but
the decision and any findings will be admissible in any court
action
Disputes submitted to the BBB Auto Line Program are usually
decided within 40 days after you file your claim with BBB. If you
wish to use the program and you qualify for participation, you
will be required to provide the following information:
• Your name and address
• The Vehicle Identification Number (VIN)
• The make, model and year of your vehicle
• A description of the problem with your vehicle.
BBB AUTO LINE will also ask you for other information that may
help resolve your concerns, such as the purchase price of your
vehicle, the vehicle's current mileage, and copies of repair orders.
Upon receipt of such information, BBB will review the claim for
eligibility under the Program Summary Guidelines.
B.22
Aston Martin Warranty
You are required to resort to BBB AUTO LINE before exercising
rights or seeking remedies under the Federal Magnuson-Moss
Warranty Act, 15 U.S.C. § 2301 et seq. To the extent permitted
by the applicable State 'Lemon Law', you are also required to
resort to BBB AUTO LINE before exercising any rights or seeking
remedies under the 'Lemon Law'. If you choose to seek remedies
that are not created by the Magnuson-Moss Warranty Act or the
applicable State 'Lemon Law', you are not required to first use
BBB AUTO LINE.
For more information about BBB AUTO LINE, including current
eligibility standards, call 1-800-955-5100, visit the BBB website
at www.lemonlaw.bbb.org, or write to the BBB at:
BBB AUTO LINE,
3033 Wilson Boulevard,
Suite 600 Arlington,
VA 22201