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DISPLAYED MESSAGE
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18.
TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.
PROBLEM
The coffee is not hot.
The coffee is weak or not creamy
enough.
POSSIBLE CAUSE
Reminds you the filter (D7) must be replaced.
The machine must be descaled.
Energy saving is enabled.
The appliance is connected to a device via
bluetooth.
The appliance has detected impurities in its
internal circuits.
POSSIBLE CAUSE
The cups were not preheated.
The infuser has cooled down because
2/3 minutes have elapsed since the last
coffee was made.
A low coffee temperature is set.
The coffee is ground too coarsely.
The coffee is unsuitable.
The coffee is not fresh.
REMEDY
Replace the filter or remove it as described in
section "15. Water softener filter".
The descaling procedure described in section
"13. Descaling" needs to be performed.
The appliance may request descaling cycles at
very short intervals. This is normal and due to
the appliance's advanced control system.
To disable energy saving, proceed as described
in section "6.8 Energy saving ".
Wait for the appliance to be ready again and
reselect the required beverage. Contact Cus-
tomer Services if the problem persists.
REMEDY
Warm the cups by rinsing them with hot
water (Please note: you can use the hot water
function).
Before making the coffee, heat the infuser by
rinsing using the rinse function (see section
"6.3 Rinse
Set a higher coffee temperature in the menu
(section "6.9 Coffee temperature ").
Please note: Varying the temperature has
most effect for long beverages.
Turn the grinding adjustment dial (A5) one
click anticlockwise towards "1" while the cof-
fee mill is in operation (fig. 13). Continue one
click at a time until the coffee is made satisfac-
torily. The effect is only visible after delivering
2 coffees (see section "7.5 Adjusting the coffee
mill").
Use coffee for espresso machines.
The coffee pack has been opened for too long
and has lost its taste.
24
"
"
).
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Table of Contents
Troubleshooting
