General Problems - Pitney Bowes F601 Operating Manual

Problems?
6. PROBLEM SOLVING

6.1 General Problems

Displayed message
WARNING
Comm. Error
ERROR
Paper Jam
ERROR
Belt over load
Possible causes
1. Model F601 started in
off-line or on-line mode
when Model F610 is
powered off.
2. Communication cable
between Model F610 and
Model F601 not connected
or defective.
3. Communication box
defective.
4. The Model F612/F615
is switched off or the
Comm-Box is not
connected.
1. Incorrect insert length
Reset
entered.
2. Double feed because of
incorrectly adjusted
separation.
3. Double feed because
rear guide is adjusted too
much to the right.
4. Insert length incorrectly
set.
5. Outfeed sensor
defective or dirty.
1. No inserts fed because
Reset
of incorrectly adjusted
separation.
2. Misfeed because rear
guide is adjusted too
much to the right.
3. Misfeed because of
improper use of the rear
guide pusher.
4. Outfeed sensor
defective.
5. Feed motor defective.
Explanation/action
Communication between the units in the
system could not be established.
1. Switch the Model F610 on.
2. Check/replace communication cable.
3. Have the communication box/system
checked by a qualified technician.
4. Turn on the Model F612/F615 and set the
machine ON-line or OFF-line. Connect the
Comm-Box
Insert/s not reported fed properly to the
Model F610 document table.
1. Enter the correct insert length, in
millimeters (see section 2.4).
2. Adjust separation (see section 3.2).
3. Adjust the rear guide (see section 3.3).
4. Sensor may be contaminated with dust.
Check/clean the outfeed sensor. Run
"Diagnostics" to verify status of sensor. If the
self test verifies that the sensor is defective,
have the Model F601 checked by a qualified
technician.
Press the up arrow button to reset the
insert/s. Press the Esc button once to enter
the single cycle menu. Check what insert
length is entered. Press the Esc button once
more to enter the start menu.
The outfeed sensor has not sensed any
inserts reaching it.
1. Adjust separation (see section 2.4).
2. Run "Diagnostics" to verify status of
sensor. If the self test verifies that the sensor
is defective, have the Model F601 checked
by a qualified technician.
3. Run "Diagnostics" to verify status of feed
motor. If the self test verifies that the motor is
defective, have the Model F601 checked by a
qualified technician.
Press the up arrow button to purge the
insert/s. Press the Esc button once to enter
the single cycle menu. Press the Esc button
once more to enter the start menu.
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