Troubleshooting; Troubleshooting Chart - Handicare AP-300 Owner's Manual

If you encounter problems using the AP-450, review the Troubleshooting chart.

Troubleshooting Chart

Use the Fault column to locate the fault you've encountered, then complete the recommended
solution in the adjacent column on the row.
If you cannot find the fault or the recommended solution does not correct the problem,
immediately contact your local Handicare authorized dealer for service.
Fault
The Hand Control of the
lift has become
disengaged.
The Hand Control LCD
does not Turn On even
after pressing Hand
Control buttons.
The Hand Control LCD
turns On after pressing
Hand Control buttons but
lift does not move.
The lift does not operate
up or down even when
the Hand Control is
properly connected and
Hand Control LCD is On.
The green light on the
front side of the lift is On
and Hand Control LCD is
On but the lift does not
operate in the DOWN
direction.

Troubleshooting

Refer to "Attach the Hand Control to the Lift" on page 6.
If this does not correct the problem, contact your local authorized
dealer immediately to check the lift and ensure proper continued
operation.
Ensure that Hand Control is properly connected (see Attach the
Hand Control to the Lift" on page 6).
Ensure the Emergency Stop Switch is set to ON
Ensure the lift is charged; refer "Charge the Lift" on page 5
If this does not correct the problem, contact your local authorized
dealer immediately to check the lift and ensure proper continued
operation.
Ensure the Hand Control charger is not connected to the lift—the lift
will not move when Hand Control charger is connected. If this does
not correct the problem, contact your local authorized dealer
immediately to check the lift and ensure proper continued
operation.
The indicator light on the control panel located on the front side of
the lift should be green. Press the Up/Down arrow buttons or any
colored button on the Hand Control. This should activate the lift and
the indicator light turn green.
If the lift still does not function, the batteries may be low and require
charging. Refer to "Charge the Lift" on page 5 and charge the lift for
at least one hour, then try to raise or lower the carry bar.
If this does not correct the problem, contact your local authorized
dealer immediately so that the lift can be checked to ensure proper
continued operation.
There is a built-in slack tape detector in the lift. This may be
sensitive. Apply weight to the lift while pressing the Down button. If
this corrects the problem temporarily but not permanently, contact
your local authorized dealer immediately to check the lift and ensure
proper continued operation.
16
Recommended Solution