SIMPLE FAULTS AND
TROUBLESHOOTING
Phenomenon
①Whether the light is connected
The light is not
on after turning
②When powered by a lithium
on
After the APP
Check whether the device is
enters to add a
turned on normally and whether
device, the
it has been bound by others.
Bluetooth of the
device cannot be
searched.
The APP fails to
Check whether the device is
connect the
turned on normally and whether
device to the
it has been connected and bound
network
by others; check the Bluetooth of
confifiguration of
the mobile phone and whether
the device.
the network is in good condition.
The device
cannot be
Whether to remove the device
searched after
when the device is offline or in
being removed
poor network conditions.
from the APP.
Check if the device is online (a
The device in the
small green dot is displayed); if it
APP cannot be
is offline, follow the steps of the
clicked to enter
network connection failure step
the control
to check.
Check the product
t o t h e p o w e r s u p p l y i s
energized normally.
battery, make sure that the
battery does not have "low
battery" protection.
Make sure the power cord plug
is in good contact.
U s i n g t h e p ro d u c t a f t e r
charging the battery.
Normal steps:
①Turn on the Bluetooth and
network data functions of
the mobile phone, the
Android system needs to
Enable location permissions;
②Reset device Bluetooth.
Retry the connection after
resetting the device Bluetooth
and restarting the APP.
After resetting the device's
Bluetooth, search again to add
the device.
Restart the device, wait for 5
seconds, it can be controlled
when it is displayed as online;
reset the device's Bluetooth,
and add the device to the
device list again.
14
Solution
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