RLXIB-IHW-66 ♦ 802.11a, b, g
Industrial Hotspot
3.1
Diagnostics
The Radio Configuration / Diagnostic Utility (the web configuration form for the
radio) provides information that can help you troubleshoot problems with the
radio.
Use the program's diagnostic and signal strength settings at the top of the Radio
Settings window to make sure the network is working properly.
Signal Strength graph: This setting graphically shows the radio's signal
strength.
The graph will show the word Master if a master radio is selected.
The graph will show the word Scanning if the radio is scanning to find
another radio to which to connect.
If the radio is not connected to a network and not currently scanning, the
graph will show the words Not connected.
Update every: If you want to update the diagnostic readings according to a
particular time interval, specify the interval (in seconds) in this field. After entering
the new value, press Enter only if you want to save the new value; press Tab or
click elsewhere to use the new value temporarily.
The following configuration forms in the Radio Configuration / Diagnostic Utility
provide information about current radio operation:
Address table (page 37)
Port status (page 38)
Available Parents
Read-only fields (page 35)
The following topics describe troubleshooting routines:
Check the Ethernet cable (page 26)
Retrieve the default password
Troubleshoot RLX-IH Browser error messages (page 28)
Troubleshoot missing radios in the RLX-IH Browser (page 29)
For more troubleshooting information, visit the ProSoft web site at
http://www.prosoft-technology.com
3.2
Check the Ethernet cable
If you connect a radio and the Ethernet LED does not light on the radio, you may
have used the wrong cable type. In other words, you may have used a cross-
over cable when you should have used a straight-through cable, or vice versa.
Use a straight-through cable when connecting the radio to an Ethernet hub or a
10/100 Base-T Ethernet switch. Straight-through cables are used in most cases.
Use a cross-over cable when connecting the Ethernet radio directly to any device
that is NOT a switch or a hub (e.g., a direct connection to a PC, PLC, or printer).
Page 26 of 109
Diagnostics and Troubleshooting
User Manual
ProSoft Technology, Inc.
May 18, 2009
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