Troubleshoot Rlx-Ih Browser Error Messages - ProSoft Technology RadioLinx RLXIB-IHW-66 User Manual

RLXIB-IHW-66 ♦ 802.11a, b, g
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Troubleshoot RLX-IH Browser error messages

One error message commonly occurs when you use the RLX-IH Browser. You
can easily remedy this error, which is shown in the following illustration:
This error occurs when the RLX-IH Browser attempts to scan for radios and no
valid network connection exists on the PC, wired or wireless.
To correct this error, Confirm that your PC has at least one active network (LAN)
connection; it could be a wired Ethernet connection or a wireless 802.11
connection. One way to determine if your network connections are active is to
look in the system tray in the lower-right corner of your desktop. The two-PC icon
indicates a connection and the icon with a red X indicates an inactive connection.
If no connections are visible in the system tray, check Network Connections in
the Control Panel.
Confirm that the network connection has a valid IP address. Your network
connection might need to have a static IP address assigned to it. Check the IP
address of your network connection to determine that one has been assigned.
Page 28 of 109
Diagnostics and Troubleshooting
User Manual
ProSoft Technology, Inc.
May 18, 2009