Troubleshooting Suggestions - Transition Networks C/PS-CF-01(SC) User Manual

TROUBLESHOOTING SUGGESTIONS

NOTE: Refer to status LED description on last page.
If a Media Converter fails, ask the following questions:
1. Is the Power LED on the media converter illuminated?
NO
• Is the power adapter the proper voltage and cycle frequency
for the AC outlet? NOTE: Refer to the "Power Supply
Requirements" on the back page.
• Is the power adapter properly installed in the media converter
and in the outlet?
• Contact Technical Support: (800) 260-1312/(800) LAN-
WANS.
YES
• Proceed to step 2.
2. Is the UTP/STP LED illuminated?
NO
• Check twisted pair cables for proper connection.
• Check RJ-45 connector for correct twisted pair cable
configuration.
• Contact Technical Support: (800) 260-1312/(800) LAN-
WANS.
YES
• Proceed to step 3.
3. Is the Fiber LED illuminated?
NO
• Check fiber cables for proper connection.
• Verify that TX and RX cables on media converter are
connected to RX and TX ports, respectively, on other device.
• Contact Technical Support: (800) 260-1312/(800) LAN-
WANS.
YES
• Contact Technical Support: (800) 260-1312/(800) LAN-
WANS.
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• Connect one end of one first fiber cable to C/PS-CF-01 media
converter TX connector.
• Connect other end of that fiber cable to second C/PS-CF-01
media converter RX connector or to PowerStar™ IV fiber SIC
card.
• Connect one end of second fiber cable to C/PS-CF-01 media
converter RX connector.
• .Connect other end of that fiber cable to C/PS-CF-01 media
converter TX connector or to PowerStar™ IV fiber SIC card.
*Or optionally connect directly to PowerStar™ IV fiber SIC card.
4. Connect second C/PS-CF-01 media converter to terminal equipment
through copper cable.
UTP to RJ-45 Connector:
If connecting to RJ-45 connector on terminal equipment (as on
front of PowerStar™ III or PowerStar™ IV):
• Connect male RJ-45 plug connector to female RJ-45 connector
marked "link" on terminal equipment.
UTP to Twinax Connector:
If connecting to twinax connector on terminal equipment (as on
back of PowerStar™ III or on PowerStar™ IV with Twinax SIC):
NOTE: Install TRANSITION Networks balun part number: 3-4554
between RJ-45 cable and Twinax connector.
• Install balun at terminal equipment Twinax connector.
• Connect male RJ-45 plug connector to balun.
5. Connect C/PS-CF-01(s) to power.
• Locate correct power supply adapter for site installation. (See
back page.)
• Connect C/PS-CF-01 power connector at end of power supply
adapter cord to C/PS-CF-01 power receptacle.
• Connect 2-prong or 3-prong external power connector on
other end of power supply adapter cord to external AC power.
C/PS-CF-01
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