IBM System x3755 Problem Determination And Service Manual page 182

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, System x3755 Type 8877 and 7163," on page 25 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
BMC log message
Power supply 2 status
Assertion 01 (Power
supply failure) or 03
(Power supply ac loss)
NMI state
Front cable panel detect
USB cable detect
DASD backplane detect
IDE cable detect
Remote Supervisor
Adapter II SlimLine detect
ABR status
CPU 1 status
Assertion 01 (Thermal
trip)
CPU 1 status
Assertion 05
(Configuration error)
166
IBM System x3755 Type 8877 and 7163: Problem Determination and Service Guide
Sensor Sensor
number type Action
71 08
1. Check the primary voltages to the power supply.
2. Reseat power supply 2.
3. Replace power supply 2.
4. (Trained service technician only) Replace the I/O board, see
80 13 Make sure that the system software is operating correctly and
does not conflict with other software; the system software has
created a software NMI.
83 1B
1. Make sure that the operator panel cable is connected.
2. Replace the operator information panel assembly. See
84 1B
1. Make sure that the front panel USB cable is connected.
2. Replace the front panel USB cable.
85 1B
1. Make sure that the SAS signal cable is connected.
2. Replace the SAS signal cable.
86 1B
1. Make sure that the IDE power cable is connected.
2. Replace the IDE power cable.
8C 17
1. Make sure that the Remote Supervisor Adapter II SlimLine is
2. Replace the Remote Supervisor Adapter II SlimLine. See
8F 0F Information only
90 07 Information only; if the message remains:
1. Make sure that the fans have good airflow and are not
2. Reseat the microprocessor and heat sink.
3. Replace the microprocessor/memory card. See "Removing a
90 07 Make sure that the microprocessor/memory card is installed
correctly. See "Removing a microprocessor/memory card" on page
51 and "Replacing a microprocessor/memory card" on page 51.
"Removing the I/O board assembly" on page 68 and
"Replacing the I/O board assembly" on page 69.
"Removing the operator information panel assembly" on page
66 and "Replacing the operator information panel assembly"
on page 67.
fully seated in the connector. See "Removing the Remote
Supervisor Adapter II SlimLine" on page 58 and "Replacing the
Remote Supervisor Adapter II SlimLine" on page 58.
"Removing the Remote Supervisor Adapter II SlimLine" on
page 58 and "Replacing the Remote Supervisor Adapter II
SlimLine" on page 58.
obstructed.
microprocessor/memory card" on page 51 and "Replacing a
microprocessor/memory card" on page 51.