IBM System x3755 Problem Determination And Service Manual page 166

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, System x3755 Type 8877 and 7163," on page 25 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
System-error log message
Power Supply X Temperature Fault
Primary HT2100 initiated sync flood: ENET n
error
System resetting due to unrecoverable error
Primary HT2100 initiated sync flood: PCI-e slot
n error
Primary HT2100 initiated sync flood: SAS error
POST reporting memory event DIMM Disabled -
multi-bit or multi-symbol error Chassis Number 1
Memory Card n Memory DIMM n
Processor initiated sync flood: Processor n
failed
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IBM System x3755 Type 8877 and 7163: Problem Determination and Service Guide
Action
1. Make sure that the room temperature is within the specified
range (see "Environment" at "Features and specifications" on
page 3).
2. Make sure that the fan air intake areas are clear and well
ventilated.
3. Make sure that all fans are installed and functioning.
4. Reseat power supply X.
5. Replace power supply X.
(Trained service technician only) Replace the I/O board, see
"Removing the I/O board assembly" on page 68 and "Replacing
the I/O board assembly" on page 69.
1. Check the operator information panel and light path diagnostics
LEDs.
2. Test the server with the minimum supported configuration
before replacing any parts.
3. (Trained service technician only) Replace the I/O board, see
"Removing the I/O board assembly" on page 68 and "Replacing
the I/O board assembly" on page 69.
1. Reseat the failing adapter.
2. Replace the failing adapter.
3. (Trained service technician only) Replace the I/O boar, see
"Removing the I/O board assembly" on page 68 and "Replacing
the I/O board assembly" on page 69..
(Trained service technician only) Replace the I/O board, see
"Removing the I/O board assembly" on page 68 and "Replacing
the I/O board assembly" on page 69.
1. Reseat the failing DIMM, see "Removing a DIMM" on page 48
and "Replacing a DIMM" on page 49.
2. Reseat the microprocessor/memory card. See "Removing a
microprocessor/memory card" on page 51 and "Replacing a
microprocessor/memory card" on page 51.
3. Replace the microprocessor/memory card. See "Removing a
microprocessor/memory card" on page 51 and "Replacing a
microprocessor/memory card" on page 51.
1. Reseat the microprocessor/memory card. See "Removing a
microprocessor/memory card" on page 51 and "Replacing a
microprocessor/memory card" on page 51.
2. Replace the microprocessor/memory card. See "Removing a
microprocessor/memory card" on page 51 and "Replacing a
microprocessor/memory card" on page 51.