Problems, Causes And Remedies - BWT AQA drink Ho.Re.Ca. General Instructions Manual

TOTAL SANITIZATION OF THE APPLIANCE: It is good practice (essential in high-risk conditions) to sanitise the appliance
completely every month at the latest in order to avoid possible bacterial contamination of the appliance. For this operation, we
recommend that you ask for the intervention of qualified technical personnel equipped for this purpose, contacting your retailer
or authorised service centre. If the device has not been used for a longer period of time (e.g. if it has been switched off for one
or more weeks, e.g. during holidays) or if the BWT Bewapure HQ® filter cartridge has been replaced, it is obligatory to carry out
the periodic sanitisation following the procedures below:
a)
b)
following the recommended procedure. such as BWT-ALLSIL 2,5 Fontesana in accordance with the recommended procedure.
BWT-ALLSIL 2,5 Fontesana is a product specially designed for the disinfection and sanitation of water and systems. BWT-ALLSIL
which is subsequently dispensed and as a final result enriches the water with oxygen, improving its quality and eliminating any
micro-organisms present. Chlorine-based products with distinctive odours and fragrances are not recommended for sanitising
the appliance, as they make drinking water unpalatable and unpleasant and, if used at different concentrations, would cause the
daily chlorine intake levels to be exceeded.
NOTE: Where there is a high risk of pollution, it is advisable to contact your dealer or authorised service centre.

PROBLEMS, CAUSES AND REMEDIES

PROBLEMS
The dispenser does not dispense
water
The dispenser dispenses little
water
The nozzle cools little
The compressor never stops and
freezes the water
The appliance is leaking water
Pressing the carbonated water re -
quest button does not deliver the
water.
With a request for sparkling water
only gas is supplied
1 2 G E N E R A L I N S T R U C T I O N S (all models)
CAUSES
Main water tap closed
Crushed or choked water supply con -
nection pipe
Frozen water in the coil
Lack of power supply
Clogged filter
Fully closed compensator
Low inlet water pressure
Check the position of the thermostat
The rear ventilation grille may be clog -
ged with dust.
Perimeter and rear ventilation is insuf -
ficient.
Refrigeration unit refrigerant discharge
Thermostat failure
Immediately close the main tap and di -
sconnect the power supply plug
Blocked pump
REMEDIES
Open the shut-off valve
Check the route of the drinking water supply
pipe
Contact the Technical Assistance Service
Check that the plug is inserted correctly into
the 230V socket or blown fuse
Replace the filter
Adjusting the flow
Contact the Technical Assistance Service
Lower the temperature by turning the thermo -
stat knob.
Clean with a brush or blow with compressed
air.
Move the dispenser away from the wall.
Contact the Technical Assistance Service.
Contact the Technical Assistance Service.
Contact the Technical Assistance Service.
Replacing the cylinder
Switch off the power for 30 seconds by tur -
ning off the appliance using the ON/OFF swi -
tch and/or removing the plug from the 230V
socket, using the appropriate button if pre -
sent. If the problem persists, contact the Tech -
nical Assistance Service.