Warranty Conditions - Primedic HeartSave Operating Instructions Manual

Warranty conditions

9 Warranty conditions
The warranty period is 24 months and starts on the day of purchase. Please keep the invoice
as proof of purchase.
Within this time period, METRAX GmbH will remedy any defects in the device free of charge if
they are based on material or manufacturing faults. The device can be reinstated to its original
condition as selected by METRAX GmbH either by repair or replacement.
A claim made under warranty does not extend the original warranty period.
Defects for insignificant impairment of usefulness, of natural wear and tear (for example, wear
parts such as AkuPak LITE) or damage arising after the transfer of risk from faulty or negligent
handling, excessive strain or from particular external influences that the claimed contract are
not covered under the guarantee. The same applies if inappropriate changes or incorrect
repair work is carried out by the buyer or by a third party.
All other claims on METRAX GmbH are excluded, unless such claims are based on intent or
gross negligence or compulsory legal liability standards.
Warranty claims made by the buyer against the seller (dealer) are not affected by this
guarantee.
In the case of a warranty claim, please return the device, with proof of purchase (e.g. invoice)
stating your name and address, to your dealer or to METRAX GmbH.
METRAX After-Sales Service is glad to be at your disposal, even after the warranty period has
expired.
METRAX GmbH 23560 HeartSave AED Trainer / GB / B02 23 / 24