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Preventing the paper-feed and paper-jam
problems
If you have frequent paper feed or paper jam problems, use this
checklist of corrective measures:
Use a higher-quality paper that is not too thin or rough.
Do not place the printer on a surface that is smaller than the
printer's bottom panel.
Be sure to place the printer on a horizontal surface.
Use an appropriate paper that is listed in "Available Paper"
on page 20.
Fan the stack of paper and then tap its edges to align it before
you load it.
Be sure to set the paper size switch according to the size of the
paper you loaded.
Make sure that the MP tray, the standard lower cassette, and
the optional lower paper cassette are set properly.
Make sure that the printer driver settings match the loaded
paper.
Make sure that the appropriate paper source is selected in the
printer driver.
Select the paper source on the application according to the
paper cassette that you loaded paper into.
Clean the paper rollers inside the feeding area.
Be sure to remove all of the jammed paper.
Make sure that sheets of paper do not stick to each other.
Chapter 2 Paper Handling
18
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