Introduction; Printer Problems; Preventing Paper Feed And Paper Jam Problems - Epson EPL-N2700 Reference Manual

Introduction

This chapter provides information necessary for you to keep the
printer in optimum condition. This chapter tells you how to:
Solve problems you may encounter
Understand status and error messages
Use the Hex Dump Mode to analyze communication errors
Also included is a complete description of the status, error, and
warning messages shown on the printer's LCD panel.

Printer Problems

Preventing paper feed and paper jam problems

To prevent frequent paper feed or paper jam problems, use this
checklist of corrective measures.
Use a higher-quality paper—one that is not too thin or rough.
Fan the stack of paper and then tap its edges to align it before
you load it.
Be sure that you do not load too much paper in the tray.
Be sure to adjust the paper guides so that the paper can slide
in and out freely.
Never let more than 500 sheets accumulate in the output tray
on top of the printer.
Try turning over the stack of paper in the tray. Most packages
of paper indicate the top side of the paper with an arrow at
the side of the package.
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Troubleshooting