Epson EPL-6100 Reference Manual
Epson EPL-6100 Reference Manual

Epson EPL-6100 Reference Manual

Epson epl-6100: reference guide
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Table of Contents

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Where to Find Information

Setup Sheet
Provides you with information on assembling the printer's parts
and installing the printer's software.
Reference Guide (this manual)
Provides you with detailed information on the printer's functions,
optional products, maintenance, troubleshooting, and technical
specifications.
Online Help
Provides you with detailed information and instructions on the
printer software that controls your printer. Online help is
automatically installed when you install the printer's software.

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Table of Contents
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Summary of Contents for Epson EPL-6100

  • Page 1: Where To Find Information

    Where to Find Information Setup Sheet Provides you with information on assembling the printer’s parts and installing the printer’s software. Reference Guide (this manual) Provides you with detailed information on the printer’s functions, optional products, maintenance, troubleshooting, and technical specifications.
  • Page 3: Laser Printer

    Neither is any liability assumed for damages resulting from the use of the information contained herein. Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly...
  • Page 5: Table Of Contents

    About Your Printer ........
  • Page 6 About the Printer Driver ........25...
  • Page 7 About the Printer Driver ........77 Accessing the Printer Driver ....... .77 Making Changes to Printer Settings .
  • Page 8 Removing spilled toner ....... 91 Transporting the Printer ........91 Chapter 10 Troubleshooting Status and Error Lights .
  • Page 9 Downloading Fonts........139 EPSON Font Manager........140 Installing the EPSON Font Manager .
  • Page 10 For Latin American users ....... . . 163 For European Users ........164 For United Kingdom and the Republic of Ireland Users .
  • Page 11: Warnings, Cautions, And Notes

    Cautions must be observed to avoid damage to your equipment. Notes contain important information and useful tips about the operation of your printer. Safety Precautions Be sure to follow these precautions carefully to ensure safe, efficient operation:...
  • Page 12 Be careful not to touch the fuser, which is marked CAUTION Hot Surface Avoid Contact, or the surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very hot. Avoid touching the components inside the printer unless instructed to do so in this guide.
  • Page 13 When removing the developer cartridge, never touch the developing roller under the flap; otherwise, print quality will decline. When handling the developer cartridge, always place it on a clean, smooth surface. Do not turn the developer cartridge upside down or stand it on its ends.
  • Page 14 Be careful not to scratch the surface of the drum. When you remove the photoconductor unit from the printer, always place the unit on a clean, smooth surface. Avoid touching the drum, since oils from your skin can permanently damage its surface and affect print quality.
  • Page 15: Important Safety Instructions

    Be sure to keep consumable components out of the reach of children. Do not leave jammed paper inside the printer. This can cause the printer to overheat. Avoid using outlets that other appliances are plugged into.
  • Page 16: Power On/Off Cautions

    ® Partner, EPSON has NERGY NERGY ® Office Equipment...
  • Page 17: Chapter 1 Product Information

    Chapter 1 Product Information Printer Parts 1. Control panel 2. Printer cover 3. MP (Multi-Purpose) tray 4. Manual feed slot 5. Power switch 6. Latch 7. Face-down tray Product Information...
  • Page 18: Control Panel

    4. Type B interface slot 5. Paper path selector Control Panel The printer’s control panel has six indicator lights and three buttons. The indicator lights inform you of basic printer status, errors, and warnings. The buttons allow you to control a number of basic printer operations.
  • Page 19: Indicator Lights

    2 Ready 3 Data On or flashes when an error is detected. On when the printer is ready, indicating that the printer is ready to receive and print data. When the printer is not ready, this light is off. On when data is received and stored in...
  • Page 20: Buttons

    On when the printer’s developer cartridge has run out of toner. Flashes to indicate that toner is running low. If this light is flashing, have a new developer cartridge ready.
  • Page 21: About Your Printer

    For the details about the errors indicated by lights, see “Status and Error Lights” on page 93. About Your Printer Your printer is the latest in EPSON’s advanced line of laser printers. The printer is easy to install and use. You simply set up the printer, connect it to your computer, and install the printer driver as described in the Setup Sheet.
  • Page 22: Features

    Resolution Improvement Technology and Enhanced MicroGray technology Resolution Improvement Technology (RITech) is an original EPSON printer technology that works by smoothing out the jagged edges of diagonal and curved lines in both text and graphics. Enhanced MicroGray improves the halftone quality of graphics.
  • Page 23: Options And Consumable Products

    136 MB. For details, see “Memory Module” on page Note: Make sure that the DIMM you purchase is compatible with EPSON products. For details, contact the store where you purchased this printer or the EPSON qualified service representative.
  • Page 24: Consumable Products

    Interface Card Optional interface cards and modules provide a variety of interfaces, allowing you to use your EPL-6100 with an Ethernet network, a Macintosh, and IBM mainframe and other specialized interfaces. For details, see “Interface Cards” on page 29. Consumable products...
  • Page 25: Paper Handling

    Letterhead Labels Thick paper Transparencies Envelopes Loading Paper The printer can feed paper from the MP tray. Please note the following points when choosing paper: Capacity Up to 250 sheets of 75 g/m² paper (Weight: 60 to 90 g/m², 16...
  • Page 26: Loading The Mp Tray

    Paper should be of high quality and be relatively smooth, with a weight between 60 and 90 g/m² (16 to 24 lb). The printer is extremely sensitive to moisture. Be sure to store your paper in a dry environment. The use of colored paper is acceptable, but coated paper should be avoided.
  • Page 27 Note: Lift the paper guide slightly to move it. 2. Fan a stack of paper and tap it on a flat surface to even the edges, and set the paper into the MP tray with the printable surface facing up. Then adjust the paper guide to the size of the paper, and then replace the MP tray cover.
  • Page 28 3. Raise the Face-down tray to prevent paper from falling off the edge. If you installed the optional Face-up tray and you want the sheets to come out face-up, then raise the Face-up tray instead, and set the paper path selector down. Paper Handling...
  • Page 29: Loading The Manual Feed Slot

    Note: Before printing, make sure that the Paper Size setting in your printer driver matches the paper you load. If you want to print on paper heavier than 90 g/m² (24 lb) or on special paper (such as envelopes, labels, transparencies, or thick paper), see “Printing on Special Media”...
  • Page 30: Printing On Special Media

    EPSON cannot guarantee the quality of any type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs. EPL-6100 Laser Printer can print on special paper stock such as envelopes, labels, transparencies, and thick paper. Paper Handling...
  • Page 31: Labels

    You can load up to 10 sheets of labels into the MP tray. However, you may need to feed some types of labels one sheet at a time. To prevent the adhesive from coming into contact with printer parts, always use labels that completely cover the backing sheet such that no gaps occur between the individual labels.
  • Page 32: Thick Paper

    (24 to 43 lb). To print on thick paper, be sure to change the Paper Type Setting in the printer driver’s Basic Settings menu (Windows) or Basic Settings dialog box (Macintosh). Choose Thick Narrow (Windows) or Thick[N] (Macintosh) for thick paper which is less than 188 mm wide.
  • Page 33: Loading An Uncommon Paper Size

    76 148 mm (3.0 5.8 in.) to 216 356 mm (8.5 14.0 in.). Note: Choose paper type (such as Thick Wide or Thick[W], Thick Narrow or Thick[N], or Transparency) in the printer driver’s Basic Settings menu (Windows) or Basic Settings dialog box (Macintosh) depending on the media you use.
  • Page 34 Paper Handling...
  • Page 35: Chapter 3 Using The Printer Driver With Windows

    The printer driver also includes EPSON Status Monitor 3, which is accessed through the Utility tab. EPSON Status Monitor 3 lets you check the status of your printer. See “Monitoring Your Printer (EPSON Status Monitor 3)”...
  • Page 36: Making Changes To Printer Settings

    To access the printer driver from Windows, click Start, point to Settings, and click Printers. Next, right-click the EPSON EPL-6100 Advanced icon and click Properties (in Windows Me, 98, or 95), Printing Preferences (in Windows XP or 2000) or Document Defaults (in Windows NT 4.0).
  • Page 37: Resizing Printouts

    Online Help. If printing is unsuccessful or a memory-related error message appears, selecting a lower resolution may allow printing to proceed. Resizing printouts You can have your document enlarged or reduced automatically during printing. Using the Printer Driver with Windows...
  • Page 38 Select Center to print the enlarged or reduced page image with centering. 5. Click OK to accept the settings. To resize pages by a specified percentage 1. Click the Layout tab. Using the Printer Driver with Windows...
  • Page 39: Modifying The Print Layout

    “Layout printing” prints either 2 or 4 pages onto a single page and specifies the printing order, automatically resizing each page to fit the specified paper size. You can also choose to print documents surrounded by a frame. Using the Printer Driver with Windows and 200 in 1...
  • Page 40 2. Select the Print Layout check box, and click Print Layout Settings. The Print Layout Settings dialog box appears. 3. Select the number of pages you want to print on one sheet of paper. Using the Printer Driver with Windows...
  • Page 41: Using Watermarks

    The Watermark dialog box also allows you to make a variety of detailed watermark settings. For example, you can select the size, intensity, and position of your watermark. 1. Click the Special tab. Using the Printer Driver with Windows...
  • Page 42 2. Select the Watermark check box. 3. Click Watermark Settings. The Watermark dialog box appears. Using the Printer Driver with Windows...
  • Page 43 Back (to print the watermark on the backside of the document) for the Position setting. 10. Click OK to accept the settings. Making a new watermark You can make a new watermark as follows: 1. Click the Special tab. Using the Printer Driver with Windows...
  • Page 44: Using An Overlay

    The Overlay settings dialog box allows you to print form data overlaid with data made by another application. Note: The overlay function is available only when the High Quality (Printer) is selected for the Graphic Mode in the Extended Settings dialog box from the Optional Settings menu.
  • Page 45 1. Open the application that you will use to create the overlay. 2. From the application, access the printer driver. Open the File menu and choose Print or Print Setup. Then click Printer, Setup, Options, or Properties, or click a combination of these buttons, depending on the application you use.
  • Page 46 7. Select the Use Form Name check box. Then click Add Form Name. The Add Form dialog box appears. 8. In the Add Form dialog box, type the form name in the Form Name box and its description in the Description box. Using the Printer Driver with Windows...
  • Page 47 Cancel. Note: The file you send to the printer after step 10, from an application program such as Windows Notepad or Word, will be saved as an overlay using the form name you entered at step 8.
  • Page 48: Resetting The Toner And The Photoconductor Counters

    Different printer settings overlay data The overlay data is made with the current printer settings such as Resolution: 600 dpi. If you want to make the same overlay with different printer settings such as 1200 dpi, follow the instructions below.
  • Page 49 2. Click S050087 when you have installed a developer cartridge (S050087) or click S050095 when you have installed a developer cartridge (S050095). The toner clear dialog box appears. 3. Click OK to reset the toner level counter. Using the Printer Driver with Windows...
  • Page 50 Resetting the photoconductor counter 1. Click the Optional Settings tab, and then click Printer Setting. The Printer Setting dialog box appears. 2. Click OPC Level Clear. The photoconductor clear dialog box appears. 3. Click OK to reset the OPC level counter.
  • Page 51: Monitoring Your Printer (Epson Status Monitor 3)

    See the following section for more information. Before using EPSON Status Monitor 3, be sure to read the printer driver’s README file. This file contains the latest information on the printer driver and EPSON Status Monitor 3.
  • Page 52 CD-ROM icon, and click Open in the menu that appears. Then double-click Setup.exe. 2. In the Installation Program screen, double-click Install EPSON Status Monitor 3. Alternatively, you can install it by selecting Install EPSON Status Monitor 3 and then clicking the arrow at the top right.
  • Page 53: Accessing The Epson Status Monitor 3

    4. When the installation is complete, click OK. Accessing the EPSON Status Monitor 3 You can access the EPSON Status Monitor 3 directly from any application programs, from your Windows operating system. The EPSON Status Monitor 3 appears automatically when an error occurs.
  • Page 54 Windows Me, 98, or 95), Printing Preferences (in Windows XP or 2000) or Document Defaults (in Windows NT 4.0). Then click the Utility tab, and click the EPSON Status Monitor 3 icon to start the EPSON Status Monitor 3. Note: Do not clear the Monitor the printing status check box.
  • Page 55: Getting Printer Status Details

    Getting printer status details You can monitor printer status and obtain information on consumable products using the EPSON Status Monitor 3 dialog box. 1. Icon/Message: 2. Printer image: 3. Text box: 4. Close button: Shows the printer status. The image at the upper left shows the printer status graphically.
  • Page 56 5. Paper: 6. Toner: 7. Photoconductor unit life: Using the Printer Driver with Windows Displays the paper size, paper type, and the approximate amount of paper remaining in the paper source. Information for the optional cassettes are displayed only if this option is installed.
  • Page 57: Setting Monitoring Preferences

    Setting Monitoring Preferences To make specific monitoring settings, click Monitoring Preferences in the Utility menu of the printer driver. The Monitoring Preferences dialog box appears. The following settings and buttons appear in the dialog box: 1. Select Notification: 2. Default button:...
  • Page 58: Status Alert Window

    Alternatively, you can right-click the shortcut icon and select Monitoring Preferences to open the Monitoring Preferences dialog box, and EPSON EPL-6100 Advanced to open the EPSON Status Monitor 3 dialog box. To monitor a shared printer, select this box. You need to make this setting on the server.
  • Page 59: Stopping Monitoring

    Utility menu of Document Defaults in Windows NT 4.0, or in the Utility menu of Printing Preference in Windows XP or 2000. You can find out the current printer status by clicking the EPSON Status Monitor 3 icon in the printer driver’s Utility menu.
  • Page 60: Setting Monitored Printers

    You can use “Monitored Printers” utility, to change the type of printers that EPSON Status Monitor 3 will monitor. When you install the EPSON Status Monitor 3, this utility is also installed. Usually, it is not necessary to change a setup. Use this utility when you want to change the settings for some reason.
  • Page 61: Canceling Printing

    2 seconds. You can also cancel printing from your computer. Double-click the printer icon on the task bar, then on the Printer menu click Purge Print Documents. (for Windows XP or 2000 users, select Cancel All Documents.)
  • Page 62 2. Click Start, point to Settings, then click Control Panel. 3. Double-click the Add/Remove Programs icon. 4. Select the EPSON Printer Software, then click Add/Remove. Note: When using Windows XP or 2000, click Change or Remove Programs, select EPSON Printer Software, then click Change/Remove.
  • Page 63 5. Click the Printer Model tab, then select the printer icon. 6. Click the Utility tab, confirm the EPSON Status Monitor 3 check box is selected. Note: Select the EPSON Status Monitor 3 check box on only when uninstalling the EPSON Status Monitor 3.
  • Page 64: Uninstall Only The Epson Status Monitor 3

    Note: You can uninstall only the Monitored Printers utility of EPSON Status Monitor 3. When the utility is uninstalled, you cannot change the setting of Monitored Printers from the EPSON Status Monitor 3 of other printers. 8. Follow the on-screen instructions.
  • Page 65 4. Select EPSON Printer Software, then click Add/Remove. Note: When using Windows XP or 2000, click Change or Remove Programs, select EPSON Printer Software, then click Change/Remove. 5. To not uninstall the printer driver, click the white space to select no icon in the Printer Model menu.
  • Page 66 6. Click the Utility tab, select the EPSON Status Monitor 3 check box, then click OK. Note: Select the EPSON Status Monitor 3 check box on only when uninstalling the EPSON Status Monitor 3. 7. If you uninstall the Monitored Printers, select the EPSON Status Monitor 3: Monitored Printers check box and click OK.
  • Page 67: Setting Up Your Printer On A Network

    Setting the printer server For Windows Me, 98, or 95, see “Setting Up Your Printer as a Shared Printer” on page 58 For Windows XP, 2000, or NT 4.0, see “Using an Additional Driver”...
  • Page 68: Setting Up Your Printer As A Shared Printer

    Note: When sharing the printer, be sure to set EPSON Status Monitor 3 so that the shared printer can be monitored on the printer server. See “Setting Monitoring Preferences” on page 47. The printer server and clients should be set on the same network system, and they should be under the same network management beforehand.
  • Page 69 For users restarting the computer 1. Double-click the Printers icon on the control panel. 2. Right-click the EPSON EPL-6100 Advanced icon, and click Sharing in the menu that appears. 3. Select Shared As, type the name in the Share Name box, and click OK.
  • Page 70: Using An Additional Driver

    Printers and Faxes. For Windows XP Home edition users, point to Control panel first, then click Printers and Faxes. 2. Right-click the EPSON EPL-6100 Advanced icon, and click Sharing in the menu that appears. For the Windows XP, if the following menu appears, click If you understand the security risks but want to share printers without running the wizard, click here.
  • Page 71 3. For the Windows 2000 or NT 4.0 printer server, select Shared (for Windows 2000), or Shared as (for Windows NT 4.0), then type the name in the Share Name box. For the Windows XP printer server, select Share this printer, then type the name in the Share name box.
  • Page 72 When the computers of the server and clients use the same OS, you do not have to install the additional drivers. Just click OK after step3. On the Windows NT 4.0 printer server Select Windows being used for clients. For example, select Windows 95 to install the additional driver for the Windows Me, 98, or 95 clients.
  • Page 73 On the Windows XP or 2000 printer server Click Additional Drivers. Select Windows being used for clients then click OK. For the Windows Me, 98, or 95 clients For the Windows NT 4.0 clients For the Windows XP or 2000 clients...
  • Page 74 98 (and Me) and Intel Windows NT 4.0 or 2000. The other additional drivers are not available. 5. When a prompt appears, insert the CD-ROM that comes with your printer in your CD-ROM drive, then click OK. Setting Up Your Printer on a Network...
  • Page 75 Windows NT 4.0, the property window closes automatically. Note: Confirm the following items when sharing the printer. Be sure to set EPSON Status Monitor 3 so that the shared printer can be monitored on the printer server. See “Setting Monitoring Preferences” on page 47. Folder Name \<Language>\WIN9X...
  • Page 76: Setting For The Clients

    Network Neighborhood or My Network on the Windows desktop. When you want to use EPSON Status Monitor 3 at clients, you have to install both of the printer driver and EPSON Status Monitor 3 in each client from the CD-ROM.
  • Page 77: With Windows Me, 98, Or 95

    Then click OK. Note: The name of the shared printer may be changed by the computer or server that is connected to the shared printer. To make sure of the name of the shared printer, ask the administrator of the network.
  • Page 78: With Windows Xp Or 2000

    When the prompt to select the printer driver appears, select the printer driver according to the message. When the printer server’s OS is Windows Me, 98, or 95 or the additional driver for Windows Me, 98, or 95 is installed in the Windows XP, 2000, or NT 4.0 printer server, go to the next...
  • Page 79 Windows XP or 2000 clients from Windows NT 4.0 printer server, the driver for Windows NT 4.0 is installed. You can not install the printer driver for Windows XP or 2000 as the additional driver in the Windows NT 4.0 printer server.
  • Page 80 4. For Windows 2000, type the name of the shared printer, then click Next. Note: You can also type “\\(the name of the computer that is locally connected to the shared printer)\(the shared printer’s name)” in Network path or queue name.
  • Page 81 Then click OK. Note: The name of the shared printer may be changed by the computer or server that is connected to the shared printer. To make sure of the name of the shared printer, ask the administrator of the network.
  • Page 82: With Windows Nt 4.0

    6. For Windows 2000, select whether to use the printer as the default printer or not, then click OK. 7. Make sure of the settings, then click Finish. With Windows NT 4.0 Follow these steps to set Windows NT 4.0 clients:...
  • Page 83 Network path or queue name. The name of the shared printer may be changed by the computer or server that is connected to the shared printer. To make sure of the name of the shared printer, ask the administrator of the network.
  • Page 84: Installing The Printer Driver From The Cd-Rom

    Windows XP or 2000 printer server or the printer server’s OS is Windows Me, 98, or 95, go to “Installing the Printer Driver from the CD-ROM” on page 74. 5. Select whether to use the printer as the default printer or not, then click OK. 6. Click Finish.
  • Page 85 The folder name differs depending on the OS being used. Client s OS Windows Me, 98, or 95 Windows XP or 2000 Windows NT 4.0 3. Select the name of the printer, then click OK. Then follow the on-screen instructions. Folder Name \<Language>\WIN9X \<Language>\WIN2000 \<Language>\WINNT40...
  • Page 86 Setting Up Your Printer on a Network...
  • Page 87: Chapter 5 Using The Printer Driver With Macintosh

    The printer driver also includes the EPSON Status Monitor 3 which is accessed through the Apple menu. The EPSON Status Monitor 3 lets you check the status of your printer. See “Monitoring Your Printer (EPSON Status Monitor 3)”...
  • Page 88: Making Changes To Printer Settings

    To open the Layout dialog box, click the layout icon on the Basic Settings dialog box. Accessing Online Help You can access the Online Help from the printer driver. The Online Help provides you with detailed information and instructions on the printer driver that controls your printer. It is automatically installed when you install the printer driver.
  • Page 89: Resizing Printouts

    The enlarging or reducing rate is automatically specified according to the paper size selected in the Paper Setting dialog box. The modifying or reducing rate selected in the Paper Setting dialog box is not available. 1. Open the Layout dialog box. Using the Printer Driver with Macintosh...
  • Page 90 2. Select the Fit to Page check box. 3. Select the desired paper size from the Output Paper drop-down list. The page will be printed to fit on the paper you have selected. 4. Click OK to accept settings. Using the Printer Driver with Macintosh...
  • Page 91: Modifying The Print Layout

    You can also choose to print documents surrounded by a frame. 1. Open the Layout dialog box. 2. Select the Print Layout check box, then click Print Layout Settings. The Print Layout Settings dialog box appears. Using the Printer Driver with Macintosh...
  • Page 92 6. Select the Print the Frame check box in the Layout dialog box when you want to print the pages surrounded by a frame. 7. Click OK in the Layout dialog box to accept the settings. Using the Printer Driver with Macintosh...
  • Page 93: Using Watermarks

    Also, when you want to resize the watermark, drag its handle. 5. Adjust the image intensity of the watermark with the Intensity slider bar. Using the Printer Driver with Macintosh...
  • Page 94 7. Click OK to accept the settings. Making a new watermark To make a text watermark, follow the instructions below: 1. Open the Layout dialog box. 2. Select the Watermark Settings check box. 3. Click New/Delete. Using the Printer Driver with Macintosh...
  • Page 95 Delete. After editing, be sure to click Save to close the dialog box. 7. Click OK on the Layout dialog box. The saved watermark is displayed on the preview window. To make a bitmap watermark, follow the instructions below: Using the Printer Driver with Macintosh...
  • Page 96 Before making a custom watermark, you should prepare a bitmap (PICT) file. 1. Open the Layout dialog box. 2. Click New/Delete. 3. Type the file name in the Name box, and click Add PICT. Using the Printer Driver with Macintosh...
  • Page 97: Monitoring Your Printer (Epson Status Monitor 3)

    Monitor 3) About the EPSON Status Monitor 3 The EPSON Status Monitor 3 is a utility program that monitors your printer and gives you information about its current status. For example, you can find out the amount of remaining toner or the remaining functional life of the developer cartridge through this utility.
  • Page 98: Accessing The Epson Status Monitor 3

    Accessing the EPSON Status Monitor 3 You can access the EPSON Status Monitor 3 by selecting the EPSON Status Monitor 3 alias in the Apple menu. Note: The EPSON Status Monitor 3 appears automatically when an error occurs. The appropriate printer port must already be selected in the Chooser so that necessary information can be received from the selected printer driver when the EPSON Status Monitor 3 starts.
  • Page 99: Getting Printer Status Details

    Getting printer status details You can monitor printer status and obtain information on consumable products using the EPSON Status Monitor 3 dialog box. 1. Icon/Message: 2. Printer image: 3. Text box: 4. Close button: 5. Paper: Shows the printer status.
  • Page 100: Setting Monitoring Preferences

    Unit life: Setting Monitoring Preferences To make specific monitoring settings, select the Monitor Setup from File menu of the EPSON Status Monitor 3. The Monitoring Preferences dialog box appears. The following settings and buttons appear in the dialog box. 1. Error Notification Selection: 2.
  • Page 101: Status Alert Window

    You can also cancel printing from your computer. During background printing, open the EPSON Monitor 3 from the Application menu. Then stop printing from the EPSON Monitor 3, or delete the file which is in standby mode. Uninstalling Printer Software When you wish to reinstall or upgrade the printer driver, be sure to uninstall the current printer software beforehand.
  • Page 102 3. Double-click the Printer Driver Installer folder, and then double-click the folder of the printer being used. 4. Double-click the Installer icon. 5. Click Continue, and then click Accept. 6. Select Uninstall from the menu at the upper left, and then click Uninstall.
  • Page 103: 500-Sheet Lower Paper Cassette Unit A4

    Follow the instructions below to install the 500-Sheet Lower Paper Cassette Unit A4: 1. Turn off the printer. 2. Unplug the printer’s power cord from the electrical outlet and from the printer. 3. Remove all interface cables from the interface connectors.
  • Page 104: Installing And Removing Options

    4. Make sure that the printer and the cassette unit are facing the same way. Lift the printer and align the pins on the cassette unit with the holes on the bottom of the printer, then lower the printer until it rests securely on the cassette unit.
  • Page 105 5. Install the paper-tray. 6. Reconnect any interface cables you removed. 7. Make sure that the printer’s power switch is turned off before plugging the power cord into the printer and into an electrical outlet. 8. Turn on the printer.
  • Page 106 If your computer is running Windows 98, 95, XP, 2000, or NT 4.0, you can also confirm that the 500-Sheet Lower Paper Cassette Unit A4 is correctly installed by checking the information displayed in the printer driver’s Optional Settings menu.
  • Page 107 2. Lift off the tray cover, then press down on the plate in the paper-tray until it locks into position. 3. Fan a stack of paper and tap it on a flat surface to even the edges. Make sure that the paper loaded is under the triangle marks on the inside of the paper-tray.
  • Page 108: Removing The 500-Sheet Lower Paper Cassette Unit A4

    Follow the instructions below to install the 500-Sheet Lower Paper Cassette Unit A4: 1. Turn off the printer. 2. Unplug the printer’s power cord from the electrical outlet and from the printer. 3. Remove all interface cables from the interface connectors.
  • Page 109: Face-Up Tray

    Face-up Tray The printer normally outputs paper face-down on top of the printer. If you want face-up output, you can install the optional Face-up tray (C12C813801). This tray gives you immediate viewing of your printed output and is recommended for printing on media that requires a straight-through paper path, such as labels, thick paper, and transparencies.
  • Page 110 1. Turn off the printer. 2. Attach the Face-up tray by inserting the pegs into the holes on the printer one side at a time. Do not force both sides in at once. Installing and Removing Options...
  • Page 111: Using The Face-Up Tray

    Face-up tray, you can switch the paper path from face-down to face-up by pushing the paper path selector down. The paper path selector is located on the right side of the printer, near the back. Removing the Face-up tray 1.
  • Page 112: Memory Module

    Memory Module By installing a Dual In-line Memory Module (DIMM), you can increase printer memory up to 136 MB (printer standard 8 MB plus optional 16, 32, 64, 128 MB). You may want to add additional memory if you are having difficulty printing complex graphics.
  • Page 113 2. Press the latch on the left side of the printer, and raise the printer cover. 3. Face the right side of the printer, and using a cross-head screwdriver, remove the two screws holding the side cover in place. Remove the side cover by pulling it toward you.
  • Page 114 Note: Be careful to avoid dropping screws into the printer when removing them. It may be helpful to use a magnetic screwdriver. Caution: Make sure that the printer is turned off. Remove only two screws attaching the right side cover.
  • Page 115 Caution: Before you install the module, be sure to discharge any static electricity by touching a grounded piece of metal. Otherwise, you may damage static-sensitive components. 5. Firmly insert the DIMM into the RAM slot (gray) at an angle as shown below. Hold both sides of the DIMM and turn it to the perpendicular to lock it into place.
  • Page 116 6. Set the side cover back into place. Installing and Removing Options...
  • Page 117 Note: After installing both of the printer driver and the EPSON Status Monitor 3, Windows users can confirm that the memory module is correctly installed by checking the printer driver. The memory module status is displayed in the Optional Settings menu under Properties.
  • Page 118: Removing A Memory Module

    Removing a memory module Follow the instructions below to remove the DIMM: 1. Make sure that the printer is not plugged in. 2. Press the latch on the left side of the printer, then raise the printer cover. Installing and Removing Options...
  • Page 119 3. Face the right side of the printer, and using a cross-head screwdriver, remove the two screws holding the side cover in place. Remove the side cover by pulling it toward you. Installing and Removing Options...
  • Page 120 4. Push the clip of the RAM slot (gray) outward to release the memory module, then grasp the DIMM firmly on both ends and pull it out. 5. Set the side cover back into place. Installing and Removing Options...
  • Page 121: Rom Module

    7. Gently close the printer cover. ROM Module Installing the optional Adobe PostScript 3 ROM Kit module (C12C832521) into the ROM slot of your printer provides for optimized printing of complex documents through the PostScript printer language. Installing a ROM module...
  • Page 122 1. Make sure that the printer is not plugged in. 2. Press the latch on the left side of the printer, and raise the printer cover. Installing and Removing Options...
  • Page 123 3. Face the right side of the printer, and using a cross-head screwdriver, remove the two screws holding the side cover in place. Remove the side cover by pulling it toward you. Note: Be careful to avoid dropping screws into the printer when removing them.
  • Page 124 Avoid touching the electrical components that are exposed after you remove the side cover. Be aware that these components may become hot while the printer is in use. Caution: Before you install the module, be sure to discharge any static electricity by touching a grounded piece of metal.
  • Page 125 5. Firmly insert the ROM module into the A slot (black) at an angle as shown below. Hold both sides of the ROM and turn it to the perpendicular to lock it into place. Installing and Removing Options...
  • Page 126 6. Set the side cover back into place. 7. Fasten the side cover with the two screws. Installing and Removing Options...
  • Page 127: Removing A Rom Module

    8. Gently close the printer cover until it clicks shut. 9. Plug in the printer and turn it on. To verify that ROM is correctly installed, print a status sheet. See “Printing a Status Sheet” on page 104 to print a status sheet.
  • Page 128 2. Press the latch on the left side of the printer, then raise the printer cover. Installing and Removing Options...
  • Page 129 3. Face the right side of the printer, and using a cross-head screwdriver, remove the two screws holding the side cover in place. Remove the side cover by pulling it toward you. Installing and Removing Options...
  • Page 130 4. Push the clip of the A slot (black) outward to release the ROM module, then grasp the ROM module firmly on both ends and pull it out. 5. Set the side cover back into place. Installing and Removing Options...
  • Page 131: Interface Cards

    6. Fasten the side cover with the two screws. 7. Gently close the printer cover. Interface Cards This section describes how to install an optional interface card into the Type B interface slot. Installing an interface card Follow the instructions below to install an optional interface card.
  • Page 132 1. Turn off the printer. 2. Unplug the printer’s power cord from the electrical outlet. 3. Unpack the interface card and remove all protective materials. 4. Face the rear of the printer. 5. Remove the two screws that secure the interface slot cover and remove the cover.
  • Page 133: Removing An Interface Card

    Push the card in firmly to lock it into place. Then secure the card with the two retaining screws. 7. Plug the printer’s power cord back into the electrical outlet. 8. Turn on the printer. To verify that the card is correctly installed, print a status sheet.
  • Page 134: Printing A Status Sheet

    6. Store the interface card in a safe place until you need to use it again. 7. Plug the printer’s power cord back into the electrical outlet. 8. Turn on the printer. Printing a Status Sheet After installing options such as a 500-Sheet Lower Paper Cassette Unit A4 or a memory module, print a status sheet to make sure if the options are correctly installed.
  • Page 135: Chapter 7 Using The Remote Control Panel Utility

    Remote Control Panel utility overview The Remote Control Panel is a software utility that allows you to change printer settings, such as the print quality, paper size, and RITech setting, when these settings cannot be made from your application or the printer driver.
  • Page 136 However, you do not have to use the Remote Control Panel utility to change basic printer settings. You can change basic settings that affect the final printed output in most application programs, and any settings you make from your software override those made from the Remote Control Panel utility.
  • Page 137 C:\EPSONRCP\EPRCP If the Remote Control Panel utility was not able to communicate with the printer in bidirectional mode, it returns the following error dialog box. If bidirectional communication is possible, skip this section and go directly to “Mode-Select dialog box” on page...
  • Page 138 The following buttons appear in the Error dialog box: Yes button: No button: Cancel button: Click Yes, and the Printer-Select dialog box appears. Printer-Select dialog box The following setting and buttons appear in the dialog box: Select Printer combo box:...
  • Page 139 Select your printer and click OK. The Mode-Select dialog box appears. Mode-Select dialog box The following setting and buttons appear in the dialog box: Select Mode list box: Allows you to select the desired printer OK button: Exit button: Help button: Clicking this button opens the Help screen.
  • Page 140: Making Basic Printer Settings

    Settings made in the application program or in the printer driver override those settings made in the Remote Control Panel utility. However, if you cannot access the printer driver, or if you are running DOS, then make these settings through this utility.
  • Page 141 Send to download the information to the printer. If you share this printer, the settings shown on your Remote Control Panel utility may not reflect the actual settings in the printer as they may have been changed by other users. Even if the Remote Control Panel utility already shows your desired setting, always click Send to ensure that you can print with that setting.
  • Page 142 If your desired page size is not listed below, you can define a new size using the Custom setting. You should define a custom page size within the following dimensions: 76 to 216 mm 127 to 356 The Page Size options are as follows: A4 (default) LT (Letter) HLT (Half letter)
  • Page 143 (FF). CR+LF causes the printer to add a carriage return to each line feed or form feed command it receives. Select CR+LF if you find that the printer does not print characters beyond the right margin.
  • Page 144 This item is not available in the PCL6 mode. Skip Blank Page When turned on, the printer skips pages that have no images or characters, allowing you to save paper. The default setting is Off. MP Type Allows you to specify the type of paper used when printing from the MP tray.
  • Page 145 Printer Setup button Click Printer Setup on the Remote Control Panel screen and the following dialog box appears: Note: Use Next and Prev to access all available setting options. Page Protect Page Protect is a function that allows you to allocate additional printer memory for printing data.
  • Page 146 Toner Save You can turn the Toner Save mode On or Off (default). When turned on, the printer saves toner by substituting a gray shade for the black inside of characters. The characters are outlined in full black on the right and lower edges.
  • Page 147 Toner Out Allows you to set whether the printer should continue or stop printing when the printer encounters a Toner Out error. If set to Continue (default), the printer continues printing regardless of the error. This setting is recommended if you are physically distant from the printer.
  • Page 148 Dot Correction This setting is relevant to 1200 dpi printing only. When set to On, the printing pattern of 1-dot lines is automatically corrected to improve appearance. More button Click More on the Remote Control Panel screen and the following dialog box appears: Top Offset Allows you to adjust the vertical printing position on the page.
  • Page 149 Allows you to set the Standby mode to Enable (default) or Disable. When Standby is enabled, the printer goes into sleep mode if it is not used for 15 minutes. The printer begins warming up as soon as you send data, and is ready to print in about 11 seconds.
  • Page 150 Allows you to select the character table. Character tables contain the characters and symbols used in different languages. The printer prints the text based on the selected character table. Port Selection button Click Port Selection on the Remote Control Panel screen and the...
  • Page 151 Parallel Bi-D Allows you to specify the bidirectional communication mode: ECP (default), Nibble, or Off. Parallel Buffer Size Allows you to specify the amount of memory to be used for receiving and printing data through the parallel interface. If set to Maximum, more memory is allocated for receiving data.
  • Page 152: Choosing Printer Emulation

    Send to download the information to the printer. If you share this printer, the settings shown on your Remote Control Panel utility may not reflect the actual settings in the printer as they may have been changed by other users. Even if the Remote Control Panel utility already shows your desired setting, always click Send to ensure that you can print with that setting.
  • Page 153 Emulation button Click Emulation on the Remote Control Panel screen and the following dialog box appears: Parallel Allows you to specify the emulation for the parallel interface. Allows you to specify the emulation for the USB interface. Allows you to specify the emulation for the auxiliary interface. This option is available only when an optional Type B interface card is installed.
  • Page 154: Other Special Settings

    Send to download the information to the printer. If you share this printer, the settings shown on your Remote Control Panel utility may not reflect the actual settings in the printer as they may have been changed by other users. Even if the Remote Control Panel utility already shows your desired setting, always click Send to ensure that you can print with that setting.
  • Page 155 Typeface Allows you to specify the typeface by font. Pitch Allows you to specify the pitch for fixed pitch fonts. The range of pitch is 0.44 to 99.99. Symbol Set Allows you to choose which symbol set to use. If the typeface you selected is not available for the symbol set you select, the typeface is replaced with the currently selected symbol set.
  • Page 156 Others button Click Others and the Others dialog box appears. The actual dialog box that appears depends on the emulation mode. Note: This button is not available in LaserJet4 mode. GL2 mode The following dialog box appears when the emulation mode is GL2: Note: Use Next and Prev to access all available setting options.
  • Page 157 Scale Allows you to switch between original-size or reduced-size printing. This setting also determines the reduction scale for reduced printing. You can print data originally created for the paper size selected in the Scale setting onto paper of the size selected in the Page Size setting.
  • Page 158 Join Allows you to define how the ends of lines should be joined. The default setting is Mitered. See the illustrations below. NONE ROUND Pen0, Pen1, Pen2, Pen3, Pen4, Pen5, Pen6 Allows you to select the line width. You can select a value from 0.05 mm to 5.00 mm, in increments of 0.05 mm.
  • Page 159 ESCP2, FX, and I239X modes The following dialog box appears when the emulation mode is ESCP2, FX, or I239X: Note: Use Next and Prev to access all available setting options. Condensed (ESCP2, FX only) Allows you to change character spacing. Condensed printing is useful for spreadsheets and other applications that need to fit a large amount of information on each line.
  • Page 160 Off, the printer does not send an automatic line feed (LF) command with each carriage return (CR). When you set AutoLF to On, the printer adds a line feed to each carriage return it receives. If your text lines overprint each other, set AutoLF to On.
  • Page 161 ZeroChar This option allows you to specify whether the printer prints a slashed zero (Ø) or an unslashed zero (0). This feature is useful for clearly distinguishing between an uppercase letter O and zero when printing documents such as program lists.
  • Page 162: Printing Font Samples

    When to use the Remote Control Panel utility The Remote Control Panel utility is the software interface that allows you to select the printer port and make settings you cannot usually make in the printer driver. Using the Remote Control Panel Utility...
  • Page 163 Follow the steps below to install the Remote Control Panel utility: 1. Insert the printer software CD-ROM containing the utility into your computer. 2. Drag the RCP for EPL-6100 icon directly to the desktop or anywhere on the hard disk. Accessing the Remote Control Panel utility Follow the steps below to access the Remote Control Panel utility: 1.
  • Page 164 When the printer is connected with the optional interface card, click AppleTalk. 3. Click the name of your printer, and then click OK. When you select USB Port in the Remote Control Panel for EPL-6100 dialog box: When you select AppleTalk in the Remote Control Panel for...
  • Page 165 The printer name might be changed when the printer is connected with the AppleTalk. Confirm the printer name with an administrator of the network. 4. Click Setting. Note: You can print a status sheet to click Status Sheet. 5. Make the desired settings and click OK when you are finished.
  • Page 166: Making Printer Settings

    Making printer settings You can change printer settings through the Remote Control Panel utility. See “Accessing the Remote Control Panel utility” on page 61 to access the Remote Control Panel utility. The following settings and buttons appear in the dialog box:...
  • Page 167 Allows you to set the Standby mode to Enable (default) or Disable. When Standby is enabled, the printer goes into sleep mode if it is not used for 15 minutes. The printer begins warming up as soon as you send data, and is ready to print in about 11 seconds.
  • Page 168 Time Out Allows you to set the length of time the printer waits before looking for the next print job. If the printer is online and receives no new data for the number of seconds specified, the printer automatically switches to the next channel that receives data. You can set the timeout value in 1-second increments (the parameters are from 0 to 300).
  • Page 169 Toner Out Error Allows you to set whether the printer should continue or stop printing when the printer encounters a Toner Out error. If set to Continue (default), the printer continues printing regardless of the error. This setting is recommended if you are physically distant from the printer.
  • Page 170 1-dot lines is automatically corrected to improve appearance. Note: When the Print Mode in the printer driver is set to CRT, this setting is not available. OPC Level Clear Click to reset the photoconductor unit life counter.
  • Page 171: Resetting The Toner And The Photoconductor Counters

    Resetting the toner and the photoconductor counters After replacing a developer cartridge or a photoconductor unit, reset the toner counter or the photoconductor counter. You can reset these counters from the Remote Control Panel utility. Resetting the toner counter 1. Access the Remote Control Panel utility. 2.
  • Page 172 3. Click S050095 when you have installed a developer cartridge (S050095) or click S050087 when you have installed a developer cartridge (S050087). 4. Click OK. The toner counter is reset. Resetting the photoconductor counter 1. Access the Remote Control Panel utility. 2.
  • Page 173 3. Click OPC Level Clear. 4. Click OK. The photoconductor counter is reset. Using the Remote Control Panel Utility...
  • Page 174 Using the Remote Control Panel Utility...
  • Page 175: Chapter 8 Replacing Consumable Products

    When replacing consumable products, please be sure to: Provide enough space for the replacement procedure. You will have to open some parts (such as the printer cover) of the printer when you are replacing consumables. Do not install used consumable products into the printer.
  • Page 176 Monitor 3. When the Toner light is on and the Error light is flashing slowly, or a message is displayed on the EPSON Status Monitor 3 screen, follow these steps to replace the developer cartridge: 1. Make sure the printer is turned off.
  • Page 177 Warning: Do not touch the fuser, which is marked CAUTION Hot Surface Avoid Contact. If the printer has been in use, the fuser may be very hot. Caution: Be careful not to spill any remaining toner from the used developer cartridge.
  • Page 178 5. Press the marked position on the left side of the handle to fold the handle. Dispose of the used developer cartridge properly. 6. Remove the new developer cartridge from its bag. While holding the cartridge horizontally, gently shake it a few times from side to side and then from front to back to distribute the toner evenly.
  • Page 179 7. Remove the protective tape seal from the developer cartridge completely, then raise up the handle. Caution: Never touch the developing roller under the flap; otherwise, print quality may decline. Replacing Consumable Products...
  • Page 180 8. Hold the cartridge by its handle and lower it into the printer, making sure that the pins on both sides of the cartridge fit into the grooves inside the printer. Slide the cartridge gently into the opening until it locks into place.
  • Page 181 (red) lights turn on. The toner counter is cleared. Note: You also can reset the toner counter from the printer software. For more details, see “Resetting the toner and the photoconductor counters” on page 38 (Windows) or “Resetting the toner counter”...
  • Page 182: Replacing The Photoconductor Unit

    Replacing the Photoconductor Unit 1. Make sure the printer is turned off. 2. Make sure the output tray at the top of the printer is lowered. 3. Open the printer cover by pressing the latch button on the left side of the printer and lifting the cover up all the way.
  • Page 183 4. Hold the developer cartridge by the handle and pull it straight up and out of the printer. Warning: Do not touch the fuser, which is marked CAUTION Hot Surface Avoid Contact. If the printer has been in use, the fuser may be very hot. Replacing Consumable Products...
  • Page 184 5. Slide the photoconductor unit gently out of the printer, as shown below. 6. Properly dispose of the used photoconductor unit. 7. Remove the new photoconductor unit from its bag. Caution: Never touch the photoconductor unit’s light-sensitive drum. Otherwise, print quality may decline.
  • Page 185 8. Insert the pins on both sides of the new photoconductor unit into the grooves inside the printer. Slide the unit gently into the opening until it locks into place. Replacing Consumable Products...
  • Page 186 9. Reinstall the developer cartridge. Replacing Consumable Products...
  • Page 187 Error (red) lights turn on. The photoconductor counter is cleared. Note: You also can reset the photoconductor counter from the printer driver. For more details, see “Resetting the photoconductor counter” on page 40 (Windows) or “Resetting the photoconductor counter”...
  • Page 188 Replacing Consumable Products...
  • Page 189: Chapter 9 Cleaning And Transporting

    Cleaning the Printer The printer needs only minimal cleaning. If you notice a decline in print quality, clean the inside of the printer as described in this section. You should also clean the MP tray and the printer case every few months.
  • Page 190: Cleaning The Paper Path Rollers

    4. Remove any dirt inside the printer with a clean, dry, lint-free cloth. Do not use compressed air. If you have paper feed problems, clean the paper roller by wiping the roller with a clean, dry, lint-free cloth. 5. Reinstall the photoconductor unit, and then the developer cartridge.
  • Page 191 Be careful not to touch the fuser, which is marked CAUTION Hot Surface Avoid Contact, or the surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very hot. 3. Remove the developer cartridge and the photoconductor unit from the printer as described in “Replacing the Developer...
  • Page 192: Cleaning The Printer Case

    6. Close the printer cover until it clicks shut. Cleaning the printer case If the printer’s outer case is dirty or dusty, turn off the printer and clean it with a soft, clean cloth dampened with a mild detergent. Cleaning and Transporting...
  • Page 193: Removing Spilled Toner

    Removing spilled toner If toner spills inside the printer, do not use the printer until you remove all the spilled toner. If only a small amount of toner is present, carefully wipe out the inside of the printer with a clean, dry, lint-free cloth.
  • Page 194 4. Lift off the MP tray cover and remove all paper from the tray. 5. Grasp the base part of the MP tray with both hands, pull the bottom edge outward, and pull it out of the printer. 6. Remove the optional 500-Sheet Lower Paper Cassette Unit A4, if installed.
  • Page 195: Chapter 10 Troubleshooting

    The lights on the control panel light up in different combinations to indicate printer status and to alert you to errors and warnings. The Status Alert window in the EPSON Status Monitor 3 indicates what type of error has occurred and offers you a possible solution.
  • Page 196: Troubleshooting

    INDICATOR LIGHTS Memory Service Required (controller error) Service Required (engine error) Exiting Paper Jam Feed Jam - MP tray or Cassette - Printer Insufficient Memory for Current Task Manual Feed Optional Interface Card Error Page contains too much data to process...
  • Page 197 Check Paper Size Check Paper Type Insufficient Memory to Print All Copies Need Memory Print Quality Decreased (due to insufficient memory) Toner Low Cancel All Print Jobs Cancel Print Job Cancel Print Job (by host) Offline Ready Standby Warming Up Flashing Note: If the problem remains after trying the suggestions in this section,...
  • Page 198 A controller error has been detected. Turn off the printer, wait 5 seconds and then turn it back on. If all the lights come on again, turn off the printer, unplug the power cord, and contact a qualified service representative.
  • Page 199: Paper Sources

    You do not have to press the N Start/Stop button for every sheet. If you press the N Start/Stop button when there is no paper in the manual feed slot, the printer prints from the next available paper source.
  • Page 200 Optional Interface Card Error Control panel: The printer cannot read the installed optional interface card. Turn off the printer and try reinstalling the card. If the error persists, you may have to contact a qualified service representative for assistance. Page contains too much data to process...
  • Page 201 Paper Jam Control panel: m and Error lights on Indicates that there may be a paper jam inside the printer. Open the printer cover, remove any jammed paper, and close the printer cover. The error will automatically clear itself and the jammed page’s print data is reprinted.
  • Page 202 Control panel: m light flashing The paper size setting in the printer driver is different from the size of paper loaded in the printer. To print on the correct paper size, make sure you load the appropriate paper into the printer.
  • Page 203 Control panel: m light flashing The paper type setting in the printer driver is different from the type of paper loaded in the printer. Load the correct type of paper into the printer. To clear the warning, press the @ Information button on the control panel.
  • Page 204 See “Replacing the Developer Cartridge” on page 73. Cancel All Print Job Control panel: Indicates that the printer is deleting all the print jobs stored in the printer. Cancel Print Job Troubleshooting light flashing light flashing , Ready, and Error lights flashing.
  • Page 205 Control panel: Ready and Error lights flashing. Indicates that the printer is deleting the oldest print job stored in the printer. Cancel Print Job (by host) Control panel: Ready and Error lights flashing. Indicates that the printer is deleting the specified print job sent from the Host PC.
  • Page 206: Printing A Status Sheet

    15 minutes. Warming Up Control panel: Ready light flashing Indicates that the printer is warming up to process and print data. Printing a Status Sheet To confirm the current status of the printer, print a status sheet from the control panel.
  • Page 207: Clearing Jammed Paper

    Clearing Jammed Paper When paper is jammed in the printer, the EPSON Status Monitor 3 provides alert messages. Precautions for clearing jammed paper Be sure to observe the following points when you clear jammed paper: Do not remove jammed paper by force. Torn paper can be difficult to remove and might cause other paper jams.
  • Page 208: Paper Jam - Inside The Printer

    If the jammed sheet is inside the printer, remove the sheet as follows: 1. Close the output tray, and open the printer cover slowly by pressing the latch on the left side of the printer and lifting the cover up all the way. Troubleshooting...
  • Page 209 Warning: Opening the printer cover exposes the fuser, which is marked CAUTION Hot Surface Avoid Contact. Be careful not to touch the fuser. If the printer has been in use, the fuser may be very hot. Troubleshooting...
  • Page 210 2. Remove the developer cartridge. Caution: When removing the developer cartridge, never touch the developing roller under the flap; otherwise, print quality may decline. Troubleshooting...
  • Page 211 3. Remove the photoconductor unit. Caution: Never touch the photoconductor unit’s light-sensitive drum; otherwise, print quality may decline. Troubleshooting...
  • Page 212 4. Remove the paper from the paper path. Note: If paper is jammed at the fuser, grasp the bottom of the paper and pull it out. Otherwise, it may reduce the printout quality. Don’t pull the jammed paper upward. Otherwise, it may reduce the printout quality.
  • Page 213: Paper Jam - Mp Tray

    Printing automatically restarts from the page that jammed. If the Error light (red) continues flashing after removing all jammed paper, open and close the printer cover to clear the error. Paper jam - MP tray The following illustration shows what this type of jam looks like:...
  • Page 214 2. Gently pull out any sheets that have fed part way into the printer. 3. Close the output tray, and open the printer cover. Be sure to remove any pieces of paper that may have torn off or are remaining in the printer.
  • Page 215: Paper Jam - Manual Feed Slot

    MP tray. (Do not reload curled or wrinkled sheets.) 5. Reinstall the MP tray cover. 6. Open the printer cover, and then close the printer cover until it clicks shut. The jammed page’s print data is automatically reprinted.
  • Page 216 2. Replace the paper guides. 3. Open the printer cover, and then close the printer cover until it clicks shut. The jammed page’s print data is automatically reprinted. Troubleshooting...
  • Page 217: Paper Jam - Optional Paper Cassette

    Paper Jam - Optional paper cassette The following illustration shows what this type of jam looks like: Follow the steps below to clear a feed jam in the 500-Sheet Lower Paper Cassette Unit A4. Troubleshooting...
  • Page 218 1. Remove the paper-tray from the 500-Sheet Lower Paper Cassette Unit A4. Troubleshooting...
  • Page 219 2. Remove any folded or jammed paper from the paper-tray and from the inside of the cassette unit, and discard any curled or wrinkled sheets. 3. Remove all paper from the paper-tray and press down on the plate until it locks into position. 4.
  • Page 220: Operational Problems

    6. Set the paper-tray back into the 500-Sheet Lower Paper Cassette Unit A4. 7. Open and then close the printer cover. The jammed page’s print data is automatically reprinted. Operational Problems...
  • Page 221: Printout Problems

    “Connecting the Printer to a Computer” in the Setup Sheet. Check both ends of the cable between the printer and the computer. Be sure to secure the connector using the wire retaining clips. If you are using the parallel interface,...
  • Page 222: Print Quality Problems

    If the printer still does not print correctly, contact your dealer or a qualified service representative. Position of the printout is not correct Cause The page length and margins are set incorrectly in your application software. Graphics don’t print correctly Cause You may need more memory.
  • Page 223 See “Available paper types” on page 127 for information on choosing paper. Lighten Density in the printer driver of Windows and Macintosh. Turn off the printer. Remove the cartridge, shake it gently from side to side, and then reinstall it.
  • Page 224 “Replacing the Developer Cartridge” on page 73. Turn off the printer. Remove the unit, and then reinstall it. If this does not solve the problem, replace the photoconductor unit as described under “Replacing the Photoconductor...
  • Page 225 Your paper may be moist or damp. The Toner Save mode may be What to do If the toner status in the EPSON Status Monitor 3 utility indicates that the amount of toner is low, see “Replacing the Developer Cartridge” on page 73 for information on replacing the developer cartridge.
  • Page 226 Warning: Be careful not to touch the fuser, which is marked CAUTION HOT Surface Avoid Contact, or the surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very hot. Troubleshooting Take out the developer cartridge, shake it gently from side to side to distribute the toner, and then reinstall it.
  • Page 227: Memory Problems

    Memory Problems Print Quality decreased Cause The printer cannot print in the required quality level because of insufficient memory, and the printer lowers the quality automatically so that the printer can continue printing. Insufficient memory for current task Cause The printer has insufficient memory for current task.
  • Page 228 Insufficient memory to print all copies Cause The printer does not have sufficient memory to collate print jobs. Troubleshooting What to do Only one set of copies will be printed. Reduce the contents of print jobs, or add more memory. For information on installing more memory, see Module”...
  • Page 229: Appendix A Symbol Sets

    Appendix A Symbol Sets Introduction to Symbol Sets Your printer can access a variety of symbol sets. Many of these symbol sets differ only in the international characters specific to each language. Note: Since most software handles fonts and symbols automatically, you would probably never need to adjust the printer’s settings.
  • Page 230: In The Lj4 Emulation Mode/Epson Gl2 Mode

    In the LJ4 Emulation Mode/EPSON GL2 Mode The following symbol sets are available in LJ4 emulation mode. Symbol set name: Symbol Sets 76 typefaces + Line Printer are available for the following symbol sets: IBM-US (10U), Roman-8 (8U)* (includes another 19 sets),...
  • Page 231 * The other 19 sets are the following: ANSI ASCII, Norweg1, French, HP German, Italian, JIS ASCll, Swedis 2, Norweg 2, UK, French 2, German, HP Spanish, Chinese, Spanish, IRV, Swedish, Portuguese, IBM Portuguese, and IBM Spanish. These are partial variations of the Roman-8 set. OCR A is available for: OCR A (0O) OCR B is available for:...
  • Page 232: Symbol Sets

    The 76 typefaces refer to those listed below: Courier SWC Courier SWC Bold Courier SWC Italic Courier SWC Bold Italic Dutch 801 SWC Dutch 801 SWC Bold Dutch 801 SWC Italic Dutch 801 SWC Bold Italic Zapf Humanist 601 SWC Zapf Humanist 601 SWC Bold Zapf Humanist 601 SWC Italic Zapf Humanist 601 SWC Bold Italic...
  • Page 233: International Character Sets For Iso

    International character sets for ISO The following are the available international character sets for ISO. Character sets: ANSI ASCII (0U), Norweg 1 (0D), French (0F), HP German (0G), Italian (0l), JlS ASCII (0K), Swedis 2 (0S), Norweg 2 (1D), UK (1E), French 2 (1F), German (1G), HP Spanish (1S), Chinese (2K), Spanish (2S), IRV (2U),...
  • Page 234: In The Esc/P2 Or Fx Modes

    In the ESC/P2 or FX Modes Pc 437 Pc 850 (Multilingual), (U.S./Standard Pc 860 (Portuguese), Europe) Pc 863 (Canadian-French), Pc 865 (Nordic), Roman-8, 8859-15 ISO Courier available available EPSON available available Prestige EPSON available available Roman EPSON available available Sans serif Swiss 721 available...
  • Page 235: International Character Sets

    International character sets You can select one of the following international character sets using the Remote Control Panel utility or the ESC R command: Character sets: * Available for ESC/P 2 emulation only Characters available with the ESC (^ command To print the characters in the table below, use the ESC (^ command.
  • Page 236: In The I239X Emulation Mode

    The available symbol sets in the I239X mode are Pc437, Pc850, Pc858, Pc860, Pc863, and Pc865. See “In the ESC/P2 or FX Modes” on page 132. The available fonts are EPSON Sans Serif, Courier SWC, EPSON Prestige, EPSON Gothic, EPSON Presentor, EPSON Orator, and EPSON Script.
  • Page 237: Appendix B Working With Fonts

    The names of all the fonts appear in your application software’s font list if you are using the driver provided with the printer. If you are using a different driver, all of these fonts may not be available. The fonts provided with the printer are shown below, according to the emulation mode.
  • Page 238: Working With Fonts

    SWA Italic Symbol Set SWM Symbol Set SWA More WingBats SWM ITC Zapf Dingbats Letter Gothic SWC Courier SWA Line Printer OCR A Working with Fonts Family Medium, Extra Bold Medium, Bold, Italic, Bold Italic Medium, Bold, Italic, Bold Italic...
  • Page 239 ESC/P 2 and FX modes Font name Courier SWC EPSON Prestige EPSON Roman EPSON Sans serif Swiss 721 SWM* Letter Gothic SWC Dutch 801 SWM* EPSON Script OCR A OCR B * Available only in ESC/P2 mode.
  • Page 240: I239X Mode

    EPSON Gothic EPSON Orator EPSON Script EPSON Presentor EPSON Sans serif OCR B Note: Depending on the print density, or on the quality or color of the paper, OCR B font may not be readable. Print a sample and make sure the font can be read before printing large quantities.
  • Page 241: Adding More Fonts

    Whenever possible select fonts from the font list in your application. See your software documentation for instructions. If you are sending unformatted text to the printer directly from DOS or if you are using a simple software package that does not include font selection, you can select fonts by clicking Type in the Remote Control Panel’s main screen when in the LJ4 mode.
  • Page 242: Epson Font Manager

    EPSON Font Manager The EPSON Font Manager provides you with 131 software fonts. Installing the EPSON Font Manager Follow these steps to install the EPSON Font Manager: 1.
  • Page 243: Epson Barcode Fonts

    5. When installation is complete, click OK. The EPSON Font Manager is now installed on your computer. EPSON BarCode Fonts EPSON BarCode Fonts let you easily create and print many types of bar codes. Normally, bar code creation is a laborious process requiring you to specify various command codes, such as Start bar, Stop bar and OCR-B, in addition to the bar code characters themselves.
  • Page 244 EPSON BarCode Fonts support the following types of bar codes: Bar code EPSON Standard BarCode EPSON EAN-8 EPSON EAN-13 UPC-A EPSON UPC-A UPC-E EPSON UPC-E Code39 EPSON Code39 EPSON Code39 CD EPSON Code39 CD EPSON Code39 Num Code128 EPSON Code128...
  • Page 245: System Requirements

    Operating system: Microsoft Windows Me, 98, 95, XP, 2000, or Hard disk: Note: EPSON BarCode Fonts can only be used with EPSON printer drivers. Installing EPSON BarCode Fonts Follow these steps to install EPSON BarCode Fonts. The procedure described here is for installation in Windows 98; the procedure for other Windows operating systems is nearly the same.
  • Page 246 BarCode Fonts folder from the Folders list. 7. In the List of fonts box, select the BarCode Font you want to install, or click Select All to install all EPSON BarCode Fonts. Note: Make sure that the Copy fonts to Fonts folder check box is selected.
  • Page 247: Printing With Epson Barcode Fonts

    Printing with EPSON BarCode Fonts Follow these steps to create and print bar codes using EPSON BarCode Fonts. The application featured in these instructions is Microsoft WordPad. The actual procedure may differ slightly when printing from other applications. 1. Open a document in your application and enter the characters you want to convert into a ba rcode.
  • Page 248 3. Select the EPSON BarCode Font you want to use, then set the font size and click OK. Note: In Windows XP, 2000, and NT 4.0, you cannot use font sizes larger than 96 points when printing ba rcodes. 4. The characters you selected appear as bar code characters similar to those shown below.
  • Page 249 5. Select Print from the File menu, then select your EPSON printer and click Properties. Make the following printer driver settings. EPL-6100 is a monochrome printer. See the Monochrome Printer Driver Section in the table below. Color Print Quality Toner Save...
  • Page 250 For best results, use only the font sizes recommended in “EPSON BarCode Font specifications” on page 149 for the EPSON BarCode Font you are using. Bar codes in other sizes may not be readable with all bar code readers. Note: Depending on the print density, or on the quality or color of the paper, bar codes may not be readable with all bar code readers.
  • Page 251: Epson Barcode Font Specifications

    EPSON BarCode Font specifications This section contains details on the character input specifications for each EPSON BarCode Font. EPSON EAN-8 EAN-8 is an eight-digit abbreviated version of the EAN bar code standard. Because the check digit is added automatically, only 7 characters can be input.
  • Page 252 Print Sample EPSON EAN-8 EPSON EAN-13 EAN-13 is the standard 13-digit EAN bar code. Because the check digit is added automatically, only 12 characters can be input. Character type Number of characters Font size The following codes are inserted automatically and need not be...
  • Page 253 Print Sample EPSON EAN-13 EPSON UPC-A UPC-A is the UPC-A standard bar code specified by the American Universal Product Code (UPC Symbol Specification Manual). Only regular UPC codes are supported. Supplementary codes are not supported. Character type Number of characters...
  • Page 254 Print Sample EPSON UPC-A EPSON UPC-E UPC-E is the UPC-A zero-suppression (deletes extra zeros) bar code specified by the American Universal Product Code (UPC Symbol Specification Manual). Character type Number of characters Font size The following codes are inserted automatically and need not be...
  • Page 255 Print Sample EPSON UPC-E EPSON Code39 Four Code39 fonts are available, allowing you to enable and disable the automatic insertion of check digits and OCR-B. The height of the bar code is automatically adjusted to 15% or more of its total length, in conformance to the Code39 standard.
  • Page 256 104 pt. When OCR-B is used: 36 pt or more (up to 96 pt in Windows XP, 2000, and NT 4.0). Recommended sizes are 3 6pt, 72pt, 10 8pt and 144 pt. EPSON Code39 CD EPSON Code39 CD Num...
  • Page 257 The height of the bar code is automatically adjusted to 15% or more of its total length, in conformance to the Code128 standard. For this reason, it is important to keep at least one space between the bar code and the surrounding text to prevent overlapping.
  • Page 258 Print Sample EPSON Code128 EPSON ITF The EPSON ITF fonts conform to the USS Interleaved 2-of-5 standard (American). Four EPSON ITF fonts are available, allowing you to enable and disable the automatic insertion of check digits and OCR-B. The height of the bar code is automatically adjusted to 15% or more of its total length, in conformance to the Interleaved 2-of-5 standard.
  • Page 259 Font size The following codes are inserted automatically and need not be input by hand: Left/Right quiet zone Start/Stop character Check digit The numeral “0” (added to the beginning of character strings as needed) When OCR-B is not used: 26 pt or more (up to 96 pt in Windows XP, 2000, and NT 4.0).
  • Page 260 When either a Start or a Stop character is input, Codabar fonts automatically insert the complementary character. If neither a Start nor a Stop character is input, these characters are automatically input as the letter A. Working with Fonts EPSON ITF CD EPSON ITF CD Num...
  • Page 261 Character type Number of characters Font size The following codes are inserted automatically and need not be input by hand: Left/Right quiet zone Start/Stop character (when not input) Check digit Numbers (0 to 9) Symbols (- $ : / . +) No limit When OCR-B is not used: 26 pt or more (up to 96 pt in Windows XP, 2000, and NT 4.0).
  • Page 262 Print Sample EPSON Codabar EPSON Codabar Num Working with Fonts EPSON Codabar CD EPSON Codabar CD Num...
  • Page 263: Appendix C Contacting Customer Support

    If your printer is not operating properly and you cannot solve the problem you are experiencing with the troubleshooting information in this guide, contact EPSON customer support services for assistance. We will be able to help you much more quickly if you are able to...
  • Page 264: For North American Users

    Before you call, make sure you have your Unit ID number ready. You can purchase ink or toner cartridges, paper, manuals, and accessories from EPSON at (800) 873-7766 or visit our web site at www.epsonsupplies.com (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral.
  • Page 265: For Latin American Users

    Chile Colombia Costa Rica México México, D.F. Resto del país Perú Venezuela Access From the Internet, you can reach EPSON American website at http://www.latin.epson.com. In Brazil, you can reach Epson at http://www.epson.br. Telephone number 11-4346-0300 (55 11) 7296-6100 02-236-6717 01-523-5000...
  • Page 266: For European Users

    To e-mail EPSON Technical Support: http://www.epson.co.uk/support/email/ For a full list of EPSON Customer and Warranty Support services: http://www.epson.co.uk/support/ Support Via Telephone Our Customer and Warranty Support teams can be contacted by calling 0870 163 7766 in the UK or 0044 0870 163 7766 from the Republic of Ireland.
  • Page 267 UK or 1 800 409132 from the Republic of Ireland, by faxing 01442 227271 in the UK or 0044 1442 227271 from the Republic of Ireland, and via e-mail at info@epson.co.uk. They can provide the following information: Pre sales information and literature on new EPSON products (also available via our world wide web site at http://www.epson.co.uk)
  • Page 268: For Users In Germany

    For Users in Germany EPSON Service Center c/o Exel Hünxe GmbH Werner-Heisenberg-Straße 2 46569 Hünxe http://www.epson.de/support France Support Technique EPSON France 0 821 017 017 (2,21 F la minute) Ouvert du lundi au samedi de 9h00 à 20h00 sans interruption http://www.epson.fr/support/selfhelp/french.htm pour...
  • Page 269: Italy

    Italy EPSON Italia s.p.a. Viale F.IIi Casiraghi, 427 20099 Sesto San Giovanni (MI) Tel.: 02.26.233.1 Fax.: 02.2440750 Assistenza e Servizio Clienti 02.29400341 http://www.epson.it Portugal EPSON Portugal, S.A. Rua do Progresso, 471 - 1° - Perafita - Apartado 5132 4458 - 901 Perafita Codex Tel.: 22.999.17.00;...
  • Page 270: Belgium & Luxemburg

    Belgium & Luxemburg MDR (ARC) H. Dom. Saviolaan 8 1700 Dilbeek http://www.epson.be Switzerland EXCOM Service A.G. Moosacherstrasse 6, Au, 8820 Wadenswil Tel.: 01/7822111 http://www.excom.ch Contacting Customer Support...
  • Page 271: Glossary

    (characters per inch) A measure of the size of fixed-width text characters. default A value or setting that takes effect when the printer is turned on, reset, or initialized. developer cartridge A component of the printer that contains the toner that creates the printed image on paper.
  • Page 272 The part of the printer’s electronic system that is used to store information. Some information is fixed and is used to control how the printer operates. Information that is sent to the printer from the computer (such as downloaded fonts) is stored in memory temporarily. See also RAM and ROM .
  • Page 273 Random Access Memory (RAM) is where temporary information is stored. resolution A measure of the fineness and clarity of images produced by the printer or monitor. Printer resolution is measured in dots per inch. Monitor resolution is measured in pixels.
  • Page 274 TrueType An outline font format that was developed jointly by Apple Computer and Microsoft Corporation. TrueType fonts are outline fonts that can be easily resized for screen display or for printing. Glossary...
  • Page 275 141 formatting, 147 inputting, 147 installing, 143 printing, 145 specifications, 149 system requirements, 143 EPSON Status Monitor 3 (Macintosh) about, 87 accessing, 88 monitoring preferences, 90 printer status, 89 Status Alert window, 91 uninstalling, 91 EPSON Status Monitor 3 (Windows)
  • Page 276: Loading The Manual Feed Slot

    Fonts adding, 139 available, 135 downloading, 139 EPSON BarCode Fonts, 141 printing font samples, 60 selecting, 139 Guides Online help, i Reference Guide, i Setup Guide, i Installing 500-Sheet Lower Paper Cassette Unit A4, 1 Face-up tray, 7 interface card, 29...
  • Page 277: Thick Paper

    Toner Save mode about, 12 Transparencies, 22 Transporting the printer, 91 Troubleshooting preventing paper jams, 105 where to get help, 161 Uninstalling driver (Macintosh), 91 driver (Windows), 51 EPSON Status Monitor 3 (Macintosh), 91 EPSON Status Monitor 3 (Windows), 51 Index...

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