Epson EPL-5800L Reference Manual
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Epson EPL-5800L Reference Manual

Epson EPL-5800L Reference Manual

Epson reference guide laser printer epl-5800l
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  • Page 2: Laser Printer

    Neither is any liability assumed for damages resulting from the use of the information contained herein. Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly...

  • Page 3: Table Of Contents

    About Your Printer ........16...
  • Page 4 Printer Options ........
  • Page 5 Cleaning the Printer........113...
  • Page 6 Appendix B Working with Fonts EPSON BarCode Fonts ........129 System requirements .

  • Page 7: Getting Started

    Getting Started Your EPSON EPL-5800L Advanced printer combines high performance and reliability with a wide range of features. To get started with your printer, please: Read the safety information, laser printer precautions, and important safety instructions in the Setup Guide.

  • Page 8: Warnings, Cautions, And Notes

    Appendix A, “Technical Specifications,” contains the technical specifications for the printer. Appendix B, “Working with Fonts,” describes the steps you need to follow to add EPSON BarCode fonts. It also lists and shows samples of the available fonts. Appendix C, “Contacting Customer Support,” contains customer support information.

  • Page 9: Safety Precautions

    Be careful not to touch the fuser, which is marked CAUTION Hot Surface Avoid Contact, or the surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very hot. Avoid touching the components inside the printer unless instructed to do so in this guide.
  • Page 10 When removing the developer cartridge, never touch the developing roller under the flap; otherwise, print quality will decline. Do not turn the cartridge upside down or stand it on its ends. When handling the cartridge, always place it on a clean, smooth surface.
  • Page 11 Be careful not to scratch the surface of the drum. When you remove the photoconductor unit from the printer, always place the unit on a clean, smooth surface. Avoid touching the drum, since oils from your skin can permanently damage its surface and affect print quality.

  • Page 12: Power On/Off Cautions

    Be sure to keep the consumable components out of the reach of children. Do not leave jammed paper in the printer. It can cause the printer to overheat. Avoid using outlets that other appliances are plugged into. Use only an outlet that meets the power requirements of this printer.

  • Page 13: Chapter 1 Product Information

    About Your Printer ........16...

  • Page 14: Printer Parts

    Printer Parts Printer cover Latch Power switch Paper path selector Parallel interface connector MP (Multi Purpose) tray Face-down tray USB interface connector Chapter 1 Product Information ready light (green) error light (red) Manual feed slot AC inlet...

  • Page 15: Panel Lights

    Printer is ready to print. Printer is warming up or receiving data. Flashing The printer is out of paper or has an error that can be easily cleared. See “Problems and Solutions” on page 89. An error has occurred. Try turning...

  • Page 16: About Your Printer

    About Your Printer Your printer is the latest in EPSON’s advanced line of laser printers. The printer’s 600/300-dpi (dots per inch) resolution is enhanced by EPSON’s Resolution Improvement Technology (RITech) and Enhanced MicroGray technology. RITech works by smoothing out the jagged edges of diagonal and curved lines in both text and graphics, while Enhanced MicroGray improves the halftone quality of graphics.

  • Page 17: Options And Consumable Products

    ( ), varies by country. Be sure to mention the product number when placing your order. Memory The printer comes with 2 MB of memory, which can be expanded up to a total of 13 MB. 500-Sheet Lower Paper Cassette Unit (C81336 ) This unit installs onto the bottom of the printer.

  • Page 18: Chapter 2 Paper Handling

    Chapter 2 Paper Handling Available Media .........19 Paper that should not be used.

  • Page 19: Available Media

    Note: Since the quality of any particular brand or type of media may be changed by the manufacturer at any time, EPSON cannot guarantee the quality of any type of media. Always test samples of media stock before purchasing large quantities or printing large jobs.

  • Page 20: Paper That Should Not Be Used

    Paper that should not be used You cannot use the following paper in this printer. They may cause printer damage, paper jams, and poor print quality. Media meant for other color laser printers, black-and-white laser printers, color copiers, black-and-white copiers, or ink...

  • Page 21: Paper Sources

    Paper Sources This section describes the combinations of paper sources and paper types that you can use. MP tray Paper Type Plain paper Letterhead Labels Thick paper Transparencies Envelopes 500-Sheet Lower Paper Cassette Unit Paper Type Plain paper Letterhead Capacity Up to 150 sheets of 75 g/m²...

  • Page 22: Loading Paper

    Loading Paper The printer can feed paper from either of two sources: the MP tray or the optional 500-Sheet Lower Paper Cassette Unit. Please note the following points: Paper should be of high quality and be relatively smooth, with a weight between 60 and 90 g/m² (16 to 24 lb).
  • Page 23 Note: To widen the paper guides, press on the lever of the right paper guide while sliding it outwards. Load letterheads printable side up and with the letterhead portion toward the printer. Chapter 2 Paper Handling...
  • Page 24 3. Place the cover back on the MP tray as the protection against the dust and for manual-feed printing, as shown below. 4. Raise the face-down tray and lift up the paper support on the top to prevent paper from falling off the edge. Chapter 2 Paper Handling...
  • Page 25 Note: Before printing, make sure that the Paper Size setting in your printer driver matches the paper you load. If you want to print on paper heavier than 90g/m² (24 lb) or on special paper (such as envelopes, labels, transparencies, or thick paper), see “Printing on Special Media”...

  • Page 26: Manually Loading Paper

    3. Make sure to change the Paper Source setting to MP Tray in the printer driver’s Basic Settings menu. 4. Send the print data from the computer. The printer loads the paper from the manual feed slot. Chapter 2 Paper Handling...

  • Page 27: 500-Sheet Lower Paper Cassette Unit

    3. Fan a stack of paper and tap it on a flat surface to even the edges. Insert the paper printable-side up into the tray. Note: Load letterheads printable side up and with the letterhead portion toward the printer. Chapter 2 Paper Handling...

  • Page 28: Printing On Special Media

    Always test samples of paper stock before purchasing large quantities or printing large jobs. The EPL-5800L Laser Printer can print on special paper stock such as envelopes, labels, transparencies, and thick paper. Chapter 2 Paper Handling...

  • Page 29: Envelopes

    To print on envelopes, choose Thick Narrow in the printer driver’s Paper setting found in the Extended Settings dialog box. This dialog box is accessed through the printer driver’s Optional Settings tab.

  • Page 30: Labels

    Use only labels designed for laser printers or plain-paper copiers. To prevent the adhesive from coming into contact with printer parts, always use labels that completely cover the backing sheet, with no gaps between the individual labels.

  • Page 31: Thick Paper

    163 g/m² (24 to 43 lb). When printing on thick paper, be sure to change the Paper setting on the Extended Settings on the printer driver’s Optional Settings menu. Choose Thick Narrow for thick paper which is less than 188 mm wide. Choose Thick Wide when printing on thick paper which is 188 mm or wider.
  • Page 32 Accessing the printer driver ......33 EPSON Status Monitor 3 Utility ..... . .34 Increasing the Printing Speed .

  • Page 33: Chapter 3 Using The Printer Driver

    To access the printer driver from Windows Me, 98, 95, 2000 or NT 4.0, click Start, point to Settings, and click Printers. Next, right-click the EPSON EPL-5800L Advanced icon and click Properties (in Windows Me/98/95/2000) or Printing Preferences (in Windows 2000) or Document Defaults (in Windows NT 4.0).

  • Page 34: Epson Status Monitor 3 Utility

    EPSON Status Monitor 3 Utility About the EPSON Status Monitor 3 utility EPSON Status Monitor 3 is a utility program that monitors your printer and gives you information about its current status. For example, you can find out the amount of remaining toner or the remaining functional life of the photoconductor unit through this utility.
  • Page 35 Windows shared printer To monitor a shared printer from the client through the server machine, you have to make a setting change on the printer driver installed on the server machine. The change involves selecting the Allow monitoring of shared printers check box in the Monitoring Preferences dialog box.
  • Page 36 Accessing EPSON Status Monitor 3 EPSON Status Monitor 3 monitors the printer during printing and while the EPSON Status Monitor 3 dialog box is open. Follow these steps to access EPSON Status Monitor 3: 1.
  • Page 37 4. Click the Utility tab. 5. Click the EPSON Status Monitor 3 icon to start the EPSON Status Monitor 3 utility. Note: Clearing the Monitor the printing status check box during normal operation causes the Status Alert window to stop monitoring some errors.
  • Page 38 Getting Printer Status Details You can monitor printer status and obtain information on consumable products using the EPSON Status Monitor 3 dialog box. Printer image: Text box: OK button: The image at the upper left shows the printer status graphically.
  • Page 39 Lower Paper Cassette Unit is displayed only if this option is installed. Indicates the amount of remaining toner. The toner icon flashes if toner is low (10 percent or less). Indicates the remaining functional life of the photoconductor unit. Chapter 3 Using the Printer Driver...
  • Page 40 Setting Monitoring Preferences To make specific monitoring settings, click the Monitoring Preferences button in the Utility tab of the printer driver’s Properties dialog box. The Monitoring Preferences dialog box appears. The following settings and buttons appear in the dialog box:...
  • Page 41 Monitoring Preferences to open the Monitoring Preferences dialog box, and EPSON EPL-5800L Advanced to open the EPSON Status Monitor 3 dialog box. To monitor a shared printer, check this box. You need to make this setting on the server machine.
  • Page 42 Alert window no longer comes up to notify you when an error occurs. However, you can still find out the current printer status by clicking the EPSON Status Monitor 3 icon in the Utility tab of the printer driver’s Properties dialog box.

  • Page 43: Increasing The Printing Speed

    Confirm the parallel port setting is “ECP” or “ENHANCED” through the BIOS Setup. Refer to your computer’s documentation to set the BIOS. However, before setting the BIOS, uninstall the EPL-5800L printer driver. After setting the BIOS, re-install the printer driver. Confirming availability of DMA Using DMA increases your printing speed.

  • Page 44: Note For Using Shared Printers In Windows 2000

    Note for using shared printers in Windows 2000 and NT 4.0 If you are using a shared printer in Windows 2000 or NT 4.0, it is important that you follow the instructions below carefully, especially “Accessing the printer through a network,” which describes how to install the printer driver on Windows 2000 and NT 4.0 clients.
  • Page 45 For Windows NT 4.0 users, do not select a driver from the Alternate Drivers list. For Windows 2000 users, do not select the driver from the Additional Drivers list in the Additional Drivers dialog box. Chapter 3 Using the Printer Driver...
  • Page 46 To access your printer from another computer on the network, follow these steps. Note: Your printer must be set up as a shared resource on the computer to which it is directly connected before you can access it from another computer.
  • Page 47 4. The following dialog box appears. Select Local Port, then click New Port. 5. The following dialog box appears. In the text box, type the following information: \\name of computer that is connected to the printer\name of the shared printer Then click OK. Chapter 3 Using the Printer Driver...
  • Page 48 6. In the Printer Ports dialog box, click Close to return to the Ports menu. 7. On the Ports menu, make sure that the new port is added and the check box is selected. Click OK to close the printer driver.

  • Page 49: Choosing The Printer Port

    Windows operating systems. 1. Click the Start button, point to Settings, and then click Printers. 2. Right-click the EPSON EPL-5800L Advanced icon, and click Properties in the menu that appears. 3. Select the Details tab. Chapter 3 Using the Printer Driver...
  • Page 50 4. Click the arrow next to the Print to the following port drop- down list, then select LPT1: (ECP Printer Port). 5. Click OK to save this setting. Chapter 3 Using the Printer Driver...
  • Page 51 3. Right-click the System icon, and click Open in the menu that appears. 4. Select the Device Manager tab. 5. Select ECP Printer Port under Ports [COM & LPT], then click the Properties button. 6. Select the Resources tab. 7. Make the appropriate setting in the Resource settings dialog box.
  • Page 52 For Windows Me/98/2000 1. Click the Start button, point to Settings, and then click Printers. 2. Right-click the EPSON EPL-5800L Advanced icon, and click Properties in the menu that appears. 3. Select the Details tab. and PC systems equipped with a USB connector and...
  • Page 53 4. Click the arrow next to the Print to the following port drop-down list. In Windows Me or 98, select EPUSB1: (EPSON EPL-5800L). In Windows 2000, check USB001 in the list on the Ports menu. 5. Click OK to save this setting.
  • Page 54 2. Click the Background Printing radio buttons to turn background printing on or off. Note: Background printing must be turned on for the EPSON Status Monitor 3 to manage print jobs. When background printing is on, you can use your Macintosh while it is preparing a document for printing.

  • Page 55: Using Printer Driver With Macintosh

    To access the driver menus, see below. To access the printer driver from Macintosh, Choose Chooser from the Apple menu. Then click the EPL-5800L icon and click Setup. Accessing Online Help You can access the Online Help from the printer driver. The Online Help provides you with detailed information and instructions on the printer driver that controls your printer.

  • Page 56: Getting Printer Status Details

    EPSON Status Monitor 3 monitors the printer during printing and while the EPSON Status Monitor 3 dialog box is open. You can access the EPSON Status Monitor 3 utility by selecting the EPSON Status Monitor 3 alias in the Apple menu.
  • Page 57 Close button: Paper: The image at the upper left shows the printer status graphically. The text box next to the printer image displays the current status of the printer. When a problem occurs, the most probable solution is displayed. Clicking this button closes the dialog box.
  • Page 58 The toner icon flashes if toner is low (10 percent or less). Indicates the remaining functional life of the photoconductor unit. types of error that you wish to be notified about. Restores default settings. Cancels any changes. Saves new changes. Chapter 3 Using the Printer Driver...
  • Page 59 It closes automatically once the problem is cleared. If you wish to see information about printer consumables, click the Show details button. If you click this button, the dialog box will not disappear even after the problem is cleared. To close the box you need to click the OK button.

  • Page 60: Chapter 4 Installing And Removing Options

    Printer Options ........

  • Page 61: Printer Options

    Each of these options is discussed in its own section. If you purchased your printer and the options at the same time, first set up the printer and run the print test by following the instructions in the Setup Guide. Then install the options.

  • Page 62: 500-Sheet Lower Paper Cassette Unit

    3. Remove all interface cables from the interface connectors. 4. Make sure that the printer and the cassette unit are facing the same way. Lift the printer and align the pins on the cassette unit with the holes on the bottom of the printer, then lower the printer until it rests securely on the cassette unit.

  • Page 63: Removing

    5. Reconnect any interface cables you removed. 6. Make sure that the printer’s power switch is turned off before plugging the power cord into the printer and into an electrical outlet. 7. Turn on the printer. To confirm that the 500-Sheet Lower Paper Cassette Unit is installed correctly, print a status sheet.

  • Page 64: Face-Up Tray

    Face-up Tray The printer normally outputs paper face-down on top of the printer. If you want face-up output, you can install the optional Face-up Tray (C813372). This tray gives you immediate viewing of your printed output and is recommended for printing on media that requires a straight-through paper path, such as labels and transparencies.

  • Page 65: Installing

    Follow the instructions below to attach the Face-up Tray to the printer: 1. Turn off the printer. 2. Attach the Face-up Tray by sliding the mounting pins into the corresponding holes, one at a time. Do not force both sides in at once.

  • Page 66: Using

    The printer is factory set for face-down output. After installing the Face-up tray, you can switch the paper path from face-down to face-up by pushing the paper path selector down. The paper path selector is located on the right side of the printer, near the back. Removing 1.

  • Page 67: Memory Module

    Memory Module By installing a Single In-line Memory Module (SIMM), you can increase printer memory up to 13 MB (printer standard 2 MB plus optional 8, 16, or 32 MB). You may want to add additional memory if you are having difficulty printing complex graphics.
  • Page 68 2. Press the latch on the left side of the printer, and raise the printer cover. 3. Face the right side of the printer, and using a cross-head screwdriver, remove the two screws holding the side cover in place. Remove the side cover by pulling it toward you.
  • Page 69 Avoid touching the electrical components that are exposed after you remove the side cover. Be aware that these components may become hot while the printer is in use. Caution: Before you install the module, be sure to discharge any static electricity by touching a grounded piece of metal.
  • Page 70 5. Firmly insert the SIMM into the slot at an angle from the right side, as shown below. Hold both sides of the SIMM and turn it to the perpendicular to lock it into place. 6. Set the side cover back into place. Chapter 4 Installing and Removing Options...
  • Page 71 Note: After installing the printer driver, you can confirm the optional memory is installed correctly. Windows users can check in the Printer Driver by selecting the Optional Settings tab under Properties. To verify that memory is correctly installed, print a status sheet.

  • Page 72: Removing

    Follow the instructions below to remove the SIMM: 1. Make sure that the printer is not plugged in. 2. Press the latch on the left side of the printer, then raise the printer cover. Chapter 4 Installing and Removing Options...
  • Page 73 3. Face the right side of the printer, and using a crosshead screwdriver, remove the two screws holding the side cover in place. Remove the side cover by pulling it toward you. 4. Push the clips on each side of the SIMM slot outward to release the memory module.
  • Page 74 6. Set the side cover back into place. 7. Fasten the side cover with the two screws. 8. Gently close the printer cover. Chapter 4 Installing and Removing Options...

  • Page 75: Chapter 5 Replacing Consumables

    Chapter 5 Replacing Consumables Replacing the Developer Cartridge......77 Replacing the Photoconductor Unit ......82 Chapter 5 Replacing Consumables...
  • Page 76 Photoconductor unit (S051055) Up to 20,000 pages at 5% print ratio. You can view the condition of the consumables using the EPSON Status Monitor 3 utility. Replace the developer cartridge if you notice a decline in print quality.

  • Page 77: Replacing The Developer Cartridge

    Follow these steps to replace the developer cartridge: 1. Make sure the printer is turned off. 2. Make sure the output tray on top of the printer is lowered. 3. Open the printer cover by pressing the latch on the left side of the printer and lifting the cover up all the way.
  • Page 78 Warning: Do not touch the fuser, which is marked CAUTION Hot Surface Avoid Contact. If the printer has been in use, the fuser may be very hot. Caution: Be careful not to spill any remaining toner from the used developer cartridge.
  • Page 79 6. Remove the new developer cartridge from its bag. While holding the cartridge horizontally, gently shake it a few times from side to side and then from front to back to distribute the toner evenly. 7. Remove the protective tape seal from the developer cartridge completely.
  • Page 80 8. Hold the cartridge by its handle and lower it into the printer, making sure that the pins on both sides of the cartridge fit into the grooves inside the printer. Slide the cartridge gently into the opening until it locks into place.
  • Page 81 10. When you turn on the printer, access the Printer Settings dialog box in the printer in the Optional Settings tab of the printer driver in Windows, or click the Setup button in the Chooser dialog box, and click the Printer Settings button in Macintosh.

  • Page 82: Replacing The Photoconductor Unit

    Replacing the Photoconductor Unit 1. Make sure the printer is turned off. 2. Make sure the output tray at the top of the printer is lowered. 3. Open the printer cover by pressing the latch button on the left side of the printer and lifting the cover up all the way.
  • Page 83 5. Slide the photoconductor unit gently out of the printer, as shown below. Warning: Do not touch the fuser, which is marked CAUTION Hot Surface Avoid Contact. If the printer has been in use, the fuser may be very hot.
  • Page 84 Never touch the photoconductor unit’s light-sensitive drum; otherwise, print quality may decline. 8. Insert the pins on both sides of the new photoconductor unit into the grooves inside the printer. Slide the unit gently into the opening until it locks into place. Chapter 5 Replacing Consumables...
  • Page 85 9. Reinstall the developer cartridge. 10. Lower the printer cover. Press it gently until it clicks shut. Chapter 5 Replacing Consumables...
  • Page 86 11. When you turn on the printer, access the Printer Settings dialog box in the Optional Settings tab of the printer driver of Windows, or click the Setup button in the Chooser dialog box, and click the Printer Settings in Macintosh. Click OPC Level Clear button.
  • Page 87 Option problems ........108 Printer driver and utility problems ....109 Communication errors .

  • Page 88: Chapter 6 Troubleshooting

    The status of the lights, on, off or flashing, indicates your printer status, as described below. The Status Alert window in the EPSON Status Monitor 3 utility indicates what type of error has occurred and offers you a possible solution.

  • Page 89: Problems And Solutions

    You will also be alerted to errors by the Status Alert window of the EPSON Status Monitor 3 utility according to the settings you make in the Monitoring Preferences dialog box. In addition, indicator lights on the printer’s built-in control panel...

  • Page 90: Clearing Paper Jams

    1. Make sure that the printer is turned off. 2. Close the output tray, and open the printer cover by pressing the latch on the left side of the printer and lifting the cover up all the way. Chapter 6 Troubleshooting...
  • Page 91 Warning: Opening the printer cover exposes the fuser, which is marked CAUTION Hot Surface Avoid Contact. Be careful not to touch the fuser. If the printer has been in use, the fuser may be very hot. CAUTION Hot Surface Avoid Contact...
  • Page 92 3. Remove the developer cartridge. Caution: When removing the developer cartridge, never touch the developing roller under the flap; otherwise, print quality may decline. Chapter 6 Troubleshooting...
  • Page 93 4. Remove the photoconductor unit. Caution: Never touch the photoconductor unit’s light-sensitive drum; otherwise, print quality may decline. Chapter 6 Troubleshooting...
  • Page 94 5. Remove the paper from the paper path. Note: If paper is jammed at the fuser, grasp the bottom of the paper and pull it out. Chapter 6 Troubleshooting...
  • Page 95 Printing automatically restarts from the page that jammed. If the error light (red) continues flashing after removing all jammed paper, open and close the printer cover to clear the error. Feed jam occurs at the MP tray The following illustration shows what this type of jam looks like:...
  • Page 96 2. Gently pull out any sheets that have fed part way into the printer. 3. Open the printer cover. Be sure to remove any pieces of paper that may have torn off or are remaining in the printer. If necessary, take out the developer cartridge and the photoconductor unit and remove any paper left in the paper feed path.
  • Page 97 4. Tap the edges of the paper stack on a flat surface and carefully reload it. (Do not reload curled or wrinkled sheets.) 5. Reinstall the MP tray cover. 6. Close the printer cover. The jammed page’s print data is automatically reprinted. Feed jam occurs when using the optional 500-Sheet Lower...
  • Page 98 Follow the steps below to clear a feed jam in the 500-Sheet Lower Paper Cassette Unit: 1. Remove the paper-tray from the 500-Sheet Lower Paper Cassette Unit. 2. Remove any folded or jammed paper from the paper-tray and from the inside of the cassette unit, and discard any curled or wrinkled sheets.
  • Page 99 6. Set the paper-tray back into the 500-Sheet Lower Paper Cassette Unit. 7. Open and then close the printer cover. The jammed page’s print data is automatically reprinted. Chapter 6 Troubleshooting...

  • Page 100: Operational Problems

    Turn off the printer and check the power cord connection between the printer and the electrical outlet. Then turn the printer back on. If the electrical outlet is controlled by an outside source such as a wall switch, make sure the switch is turned on. Try plugging another electrical device into the outlet to check whether the outlet is operating properly.

  • Page 101: Printout Problems

    If connecting through the parallel interface, make sure you use a double-shielded, twisted-pair interface cable no more than six feet in length. If the printer still does not print correctly, contact your dealer or a qualified service representative. Position of the printout is not correct Make sure that you are using the correct page length and margin settings and offset settings in your application program.

  • Page 102: Print Quality Problems

    Clean the internal printer components by printing three pages with only one character per page. You may not be using the correct type of paper for your printer. If the surface of your paper is too rough, printed characters may appear distorted or broken.
  • Page 103 Black or white bands appear in the printout Turn off the printer. Clean the paper path inside the printer using a soft, dry, lint-free cloth. Clean the internal printer components by printing three pages with only one character per page.
  • Page 104 Your paper may be moist or damp. Do not store paper in a humid or damp environment. You may not be using the correct type of paper for your printer. If the surface of your paper is too rough, printed characters may appear distorted or broken.
  • Page 105 Completely blank pages Check the toner status using the EPSON Status Monitor 3 utility. If the status monitor displays the Toner Low message, you need to replace the developer cartridge. For instructions, see “Replacing the Developer Cartridge” on page 77.
  • Page 106 Opening the printer exposes the fuser, which is marked by a CAUTION Hot Surface Avoid Contact label. Be careful not to touch the fuser. If the printer has been in use, the fuser may be very hot. Chapter 6 Troubleshooting...

  • Page 107: Memory Problems

    Printing stops due to a lack of memory. To correct the error, Turn the printer off and back on again. If your computer cannot connect in ECP mode, the printer may not be able to print with the standard memory. For information on installing more memory, see “Memory Module”...

  • Page 108: Option Problems

    Paper does not feed from the optional 500-Sheet Lower Paper Cassette Unit Make sure you have selected the correct paper source in your printer driver. There may be no paper in the 500-Sheet Lower Paper Cassette Unit. Load it with paper.

  • Page 109: Printer Driver And Utility Problems

    The status information does not match the real status of the printer EPSON Status Monitor 3 monitors the printer at regular intervals. You may need to wait until EPSON Status Monitor 3 monitors the printer again, and automatically updates the status. Cannot install the printer driver in Windows If your computer did not have Windows 98 pre-installed, it is an upgrade from Windows 95 to 98.

  • Page 110: Communication Errors

    Your printer is not displayed in the Printers folder The computer does not recognize the printer connection. Make sure that the printer’s power is on. If you are using the USB interface and your printer does not appear in the Printers folder, try disconnecting and then reconnecting the USB cable.
  • Page 111 Verify that File and printer sharing for Microsoft Networks is shown in the list of installed components. Also, verify that EPSON Status Monitor 3 is installed in the computer hosting the Windows shared printer, and be sure that the Allow monitoring of shared printers check box is selected in the Monitoring Preferences dialog box.

  • Page 112: Chapter 7 Cleaning And Transporting The Printer

    Cleaning the Printer........113...

  • Page 113: Cleaning The Printer

    Cleaning the Printer The printer needs only minimal cleaning. If you notice a decline in print quality, clean the inside of the printer as described in this section. You should also clean the MP tray and the printer case every few months.
  • Page 114 4. Remove any dirt inside the printer with a clean, dry, lint-free cloth. Do not use compressed air. If you have paper feed problems, clean the paper roller by opening the roller cover and wiping the roller with a clean, dry, lint-free cloth.

  • Page 115: Removing Spilled Toner

    Removing spilled toner If toner spills inside the printer, do not use the printer until you remove all the spilled toner. If only a small amount of toner is present, carefully wipe out the inside of the printer with a clean, dry, lint-free cloth.

  • Page 116: Cleaning The Printer Case

    Cleaning the printer case If the printer’s outer case is dirty or dusty, turn off the printer and clean it with a clean, dry, lint-free cloth dampened with a mild detergent. Caution: Never use alcohol or thinner to clean the printer case; these chemicals can damage the components and the case.

  • Page 117: Transporting The Printer

    Transporting the Printer If you need to transport your printer, carefully repack it using the original box and packing materials as follows: 1. Turn off the printer. 2. Unplug the power cord from the electrical outlet and then from the printer.
  • Page 118 Printer ........

  • Page 119: Appendix A Technical Specifications

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot guarantee the quality of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.
  • Page 120 Paper size: Paper A4 (210 A5 (148 B5 (182 Letter (216 Half Letter (140 Legal (216 Executive (184 Government Legal (216 Government Letter (203 F4 (210 User Defined Size (76.2 127 mm to 216 355.6 mm, 3 Envelopes Monarch (98 Commercial 10 (105 241 mm, 4.1 DL (110 C5 (162...

  • Page 121: Printer

    Printer General Printing method: Resolution: Printing speed: First print: Warm-up time: Paper feed: Paper feed alignment: Center alignment for all sizes Input paper supply (75g/m² paper): Paper output: Paper output capacity (75g/m² paper): RAM: Laser beam scanning and dry electrophotographic process...

  • Page 122: Environmental

    Environmental Temperature: Humidity: Altitude: Standards and Approvals U.S. model: Safety European model: Low Voltage Directive 73/23/EEC EMC Directive 89/336/EEC Australian model: Operation: 10 to 35 °C (50 to 95 °F) Storage: 0 to 35 °C (32 to 95 °F) Operation: 15 to 85% RH Storage: 30 to 85% RH...

  • Page 123: Mechanical

    Rated current Power consumption Power consumption* in Standby mode * No options installed Caution: Check the label on the back of the printer for its specified voltage. Height: 338 mm (13.3 in.) Width: 387 mm (15.2 in.) Depth: 475 mm (18.7 in.) Weight: Approx.

  • Page 124: Interface

    Interface Parallel interface Use only an IEEE 1284-B compliant parallel connector. To use the ECP mode with the parallel connector, see “Using the ECP mode” on page 51. Note: Windows Me/98/95/2000/NT 4.0 support the parallel interface. USB interface Windows USB Plug and Play (PnP) compliant. Note: Only Macintosh and PC systems equipped with a USB connector and running Mac OS 8.1 (or later) and Windows Me/98/2000 support the...

  • Page 125: Options And Consumables

    For the first sheet, 19 seconds or less; subsequent sheets, 10 pages per minute Plain paper, such as copier paper, and recycled paper 5 V dc supplied by the printer 124.5 mm (4.9 in.) 380 mm (15 in.) 460 mm (18.1 in.) including the tray 4.0 kg (8.8 lb) including the tray...

  • Page 126: Face-Up Tray (C813372)

    Face-up Tray (C813372) Dimensions and weight (including printer): Height Width Depth Weight Paper output capacity: 20 sheets (75 g/m Developer cartridge (S050010) Storage temperature: 0 to 35 °C (32 to 95 °F) Storage humidity: Shelf life: Life: 35 mm (16.5 in.) 239 mm (15.2 in.)

  • Page 127: Photoconductor Unit (S051055)

    Photoconductor unit (S051055) Storage temperature: 0 to 35 °C (32 to 95 °F) Storage humidity: Shelf life: Life: The number of pages you can print with a developer cartridge or a photoconductor unit varies depending on the type of printing. If you print a few pages at a time or print dense text exceeding the 5% print ratio, the cartridge and/or unit may print fewer pages.

  • Page 128: Appendix B Working With Fonts

    Working with Fonts EPSON BarCode Fonts ........129 System requirements .

  • Page 129: Epson Barcode Fonts

    EPSON BarCode Fonts EPSON BarCode fonts let you easily create and print many types of barcodes. Normally, barcode creation is a laborious process requiring you to specify various command codes, such as Start bar, Stop bar and OCR-B, in addition to the barcode characters themselves.

  • Page 130: System Requirements

    Codabar EPSON Codabar CD EPSON Codabar CD EPSON Codabar Num System requirements To use EPSON BarCode fonts, your computer system should meet the following requirements: Printer: Computer: Operating system: Microsoft Windows Me, 98, 95, 2000, NT 4.0, OCR-B Check Digit...

  • Page 131: Installing Epson Barcode Fonts

    Hard disk: Printer driver: Note: EPSON BarCode fonts can only be used with EPSON printer drivers. Installing EPSON BarCode fonts Follow these steps to install EPSON BarCode fonts. The procedure described here is for installation in Windows NT 4.0; the procedure for other Windows operating systems is nearly the same.
  • Page 132 BarCode Fonts folder from the Folders list. 7. In the List of fonts box, select the BarCode Font you want to install, or click the Select All button to install all EPSON BarCode fonts. 8. Select Copy fonts to Fonts folder check box.

  • Page 133: Printing With Epson Barcode Fonts

    Printing with EPSON BarCode fonts Follow these steps to create and print barcodes using EPSON BarCode fonts. The application featured in these instructions is Microsoft WordPad. The actual procedure may differ slightly when printing from other applications. 1. Open a document in your application and enter the characters you want to convert to a barcode.
  • Page 134 3. Select the EPSON BarCode Font you want to use, then set the font size and click OK. Note: In Windows NT 4.0, you cannot use font sizes larger than 96 points when printing barcodes. 4. The characters you selected appear as barcodes similar to those shown below.
  • Page 135 5. Select Print from the File menu, then select your EPSON printer and click Properties. Make the following printer driver settings: Print Quality Toner Save mode Zoom Options 6. Click OK to print the barcode. Note: If there is an error in the barcode character string, such as inappropriate data, the barcode will be printed as it appears on the screen, but it cannot be read by a barcode reader.

  • Page 136: Barcode Font Specifications

    Because special characters such as Start bar and Stop bar are added when an EPSON BarCode Font is selected, the resulting barcode may have more characters than were originally input.
  • Page 137 EPSON EAN-8 EAN-8 is an eight-digit abbreviated version of the EAN barcode standard. Because the check digit is added automatically, only 7 characters can be input. Character type Number of characters Font size The following codes are inserted automatically and need not be...
  • Page 138 EPSON EAN-13 EAN-13 is the standard 13-digit EAN barcode. Because the check digit is added automatically, only 12 characters can be input. Character type Number of characters Font size The following codes are inserted automatically and need not be input by hand:...
  • Page 139 EPSON UPC-A UPC-A is the UPC-A standard barcode specified by the American Universal Product Code (UPC Symbol Specification Manual). Only regular UPC codes are supported. Supplementary codes are not supported. Character type Number of characters Font size The following codes are inserted automatically and need not be...
  • Page 140 EPSON UPC-E UPC-E is the UPC-A zero-suppression (deletes extra zeros) barcode specified by the American Universal Product Code (UPC Symbol Specification Manual). Character type Number of characters Font size The following codes are inserted automatically and need not be input by hand:...
  • Page 141 EPSON Code39 Four Code39 fonts are available, allowing you to enable and disable the automatic insertion of check digits and OCR-B. The height of the barcode is automatically adjusted to 15% or more of its total length, in conformance to the Code39 standard.
  • Page 142 EPSON Code39 EPSON Code39 CD EPSON Code39 Num EPSON Code39 CD Num EPSON Code128 Code128 fonts support code sets A, B, and C. When the code set of a line of characters is changed in the middle of the line, a conversion code is automatically inserted.
  • Page 143 Start/Stop character Check digit Change code set character Print Sample EPSON Code128 All ASCII characters (95 in total) No limit 26 pt to 104 pt (up to 96 pt in Windows NT.) Recommended sizes are 26 pt, 52 pt, 78 pt and 104 pt.
  • Page 144 EPSON ITF The EPSON ITF fonts conform to the USS Interleaved 2-of-5 standard (American). Four EPSON ITF fonts are available, allowing you to enable and disable the automatic insertion of check digits and OCR- The height of the barcode is automatically adjusted to 15% or more of its total length, in conformance to the Interleaved 2- of-5 standard.
  • Page 145 Left/right quiet zone Start/Stop character Check digit The numeral “0” (added to the beginning of character strings as needed) Print Sample EPSON ITF EPSON ITF Num EPSON ITF CD EPSON ITF CD Num Appendix B Working with Fonts...
  • Page 146 EPSON Codabar Four Codabar fonts are available, allowing you to enable and disable the automatic insertion of check digits and OCR-B. The height of the barcode is automatically adjusted to 15% or more of its total length, in conformance to the Codabar standard.
  • Page 147 Print Sample EPSON Codabar EPSON Codabar CD EPSON Codabar Num EPSON Codabar CD Num Appendix B Working with Fonts...

  • Page 148: Appendix C Contacting Customer Support

    Appendix C Contacting Customer Support For Users in the United Kingdom and the Republic of Ireland..........150 For Users in Australia .
  • Page 149 If your EPSON product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. If customer support for your area is not listed below, contact the dealer where you purchased your product.

  • Page 150: Of Ireland

    For Users in the United Kingdom and the Republic of Ireland If you purchased your product in the UK or the Republic of Ireland, EPSON (UK) LTD provides a range of customer services and technical support. Support Via the World Wide Web...

  • Page 151: For Users In Australia

    Where to purchase genuine EPSON consumables, accessories, and options For Users in Australia EPSON Australia wishes to provide you with a high level of customer service. In addition to your product documentation, we provide the following sources for obtaining information: Your Dealer Don’t forget that your dealer can often help identify and resolve...
  • Page 152 EPSON Helpdesk EPSON Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your EPSON product.

  • Page 153: For Users In Singapore

    Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available. Epson HelpDesk (Phone: (065) 5863111) Our HelpDesk team can help you with the following over the phone: Sales enquiries and product information...

  • Page 154: For Users In Hong Kong

    To obtain technical support as well as other after-sales services, users are welcome to contact EPSON Hong Kong Limited. Internet home page EPSON Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information:...

  • Page 155: For Users In Malaysia

    Contacts for information, support, and services are: World Wide Web (www.epson.com.my) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and Email Enquiries are available. Epson Trading Shah Alam Head Office Phone: Fax: For users in India Contacts for information, support, and services are: World Wide Web (www.epson.co.in)

  • Page 156: For Users In The Philippines

    For Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the EPSON Philippines Representative Office at the telephone and fax numbers below: Phone: Fax: BBS: (632) 813-6552 (632) 813-6545...

  • Page 157: Glossary

    A component of the printer that contains the toner that creates the printed image on paper. dots per inch (dpi) The number of dots per 25.4 mm (1 inch) is a measure of printer resolution. The higher the number of dots, the higher the resolution or print quality. download To transfer information from the computer to the printer.
  • Page 158 The part of the printer’s electronic system that is used to store information. Some information is fixed and is used to control how the printer operates. Information that is sent to the printer from the computer (such as downloaded fonts) is stored in memory temporarily. See also RAM and ROM.
  • Page 159 To refresh the printer’s memory and erase the current print jobs. resolution A measure of the fineness and clarity of images produced by the printer or monitor. Printer resolution is measured in dots per inch. Monitor resolution is measured in pixels.
  • Page 160 40 status alert window, 41 status details, 38 stopping monitoring, 42 Face-up Tray installing, 65 removing, 66 using, 66 Fonts, EPSON BarCode Fonts, 129 Interface parallel interface, 124 USB connection, 52 Labels, 30 Letterhead, loading, 26 Manual feed, 26 Memory...
  • Page 161 Face-up Tray, 126 paper, 119 parallel interface, 124 photoconductor unit, 127 printer, 121 safety approvals, 122 USB interface, 52 Technical support, 149 Thick paper, 31 Toner removing spilled toner, 115 smudges, 104 Transporting the printer, 117 USB connection, specifications, 52 Index...
  • Page 162 EPSON OVERSEAS MARKETING LOCATIONS Epson America, Inc. 3840 Kilroy Airport Way Long Beach, CA 90806-2469 Phone: (562) 981-3840 Fax: (562) 290-5220 EPSON DEUTSCHLAND GmbH Zülpicher Straße 6, 40549 Düsseldorf Germany Phone: (0211) 56030 Fax: (0211) 5047787 EPSON AUSTRALIA PTY. LTD.

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