Dejero EnGo 3x Manual page 62

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Problem Error /
warning
number
Output not Warning 09
assigned
Device is disabled. Error 10
Please contact
Dejero.
Device is inactive. Error 14
Please contact your
system
administrator.
No Ethernet Warning 16
Poor network Warning 17
62 | Dejero EnGo 3x User Guide
Description
EnGo might not be
assigned to a receiver
output in Control.
The assigned receiver
output is either turned off or
inactive.
Either EnGo or the
assigned receiver is
disabled in Control.
Unable to establish
connection with the
assigned receiver.
This error typically occurs
because the receiver IP
address is not configured
properly or the modems on
the EnGo are unable to
transmit.
The Ethernet connection
type has been selected but
there are no Ethernet
connections present.
Network conditions are too
poor to transmit reliably at
the current latency setting.
Solution
3. Wait 30 seconds, reconnect the
power source, and restart.
If this does not resolve the problem,
contact Dejero Support.
Use Control to assign an output. For
more information, visit
support.dejero.com to read the Dejero
Control User Guide.
Enable EnGo or the assigned receiver in
Control. For more information, visit
support.dejero.com to read the Dejero
Control User Guide.
If this occurs, contact your system
administrator.
Connect an Ethernet cable to the EnGo
or establish a Wi-Fi connection.
Try repositioning the EnGo for better
wireless coverage, or change the latency
setting to Adaptive or set a longer
latency value. See "Configure the
latency" on page .