Page 1 W820 User’s Guide April 2001 www.lexmark.com Downloaded From ManualsPrinter.com Manuals...
Page 2 Downloaded From ManualsPrinter.com Manuals...
Page 3: Table Of Contents
Table of Contents Chapter 1: Printer overview .............. 7 Chapter 2: Sending a job to print ............. 9 Chapter 3: Canceling a print job ............ 10 From the printer operator panel ................. 10 From a computer running Windows ..............10 From a Macintosh computer ................
Page 4 Chapter 12: Using the output bins ..........37 Standard bin ....................... 37 Mailbox bins ....................... 38 Finisher bins ....................... 38 Chapter 13: Linking bins ..............39 Chapter 14: Finishing capabilities ..........40 Stapling ......................40 Finishing and bin linking ..................41 Hole punching ....................
Page 5 Clearing jams from the optional finisher ............. 90 Chapter 25: Clearing staple jams ........... 99 Chapter 26: Ordering supplies and maintenance items ... 102 Chapter 27: Replacing the print cartridge ........103 Removing the old print cartridge ..............103 Installing the new print cartridge ..............105 Chapter 28: Cleaning the printer ..........
Page 6 Chapter 40: Priming the stapler ........... 139 Chapter 41: Understanding the printer operator panel ..... 140 Chapter 42: Configuring printer alerts ........142 Chapter 43: Removing the multipurpose feeder ......143 Chapter 44: Removing the optional envelope feeder ....144 Reinstalling the envelope feeder ..............
Page 7 Removing option cards ..................174 Removing an optional firmware card ..............176 Reinstalling the printer system board ............... 177 Chapter 52: Disabling the operator panel menus ...... 178 Enabling the menus ..................178 Chapter 53: Disabling Power Saver ..........179 Chapter 54: Disabling Size Sensing ..........
Page 8 Chapter 66: Quality Menu ............. 224 Chapter 67: Setup Menu ............... 226 Chapter 68: PCL Emul Menu ............234 Chapter 69: PostScript Menu ............240 Chapter 70: Parallel Menu ............241 Chapter 71: Serial Menu ............... 246 Chapter 72: Network Menu ............252 Chapter 73: Infrared Menu ............
Page 9: Chapter 1: Printer Overview
Printer overview Standard printer The following illustration shows the standard Lexmark W820. If you have attached paper handling options to your printer, it may look more like one of the fully configured models shown on the following pages. Standard bin...
Page 10 Fully configured printer with a mailbox The following illustration shows the printer configured with an optional mailbox, duplex unit, and high capacity feeder. Optional mailbox Optional duplex unit Optional high capacity feeder (trays 3, 4, and 5) Fully configured printer with a finisher The following illustration shows the printer configured with an optional finisher, duplex unit, envelope feeder, and high capacity feeder.
Page 11: Chapter 2: Sending A Job To Print
Lexmark driver support, are available from the Lexmark Web site. You can also use the system drivers built into your operating system. Refer to the Setup Guide for more information about choosing and installing drivers.
Page 12: Chapter 3: Canceling A Print Job
Canceling a print job From the printer operator panel If the job you want to cancel is printing, and Busy appears on the display: Press to open the Job Menu. Menu Cancel Job appears on the second line of the display. Press Select The message Canceling Job is displayed.
Page 13: From A Macintosh Computer
From a Macintosh computer When you send a job to print, the printer icon for your selected printer appears on the desktop. Double-click the printer icon on your desktop. A list of print jobs appears in the printer window. Press Control and click the print job you want to cancel. Select Stop Queue from the pop-up menu that appears.
Page 14: Chapter 4: Conserving Supplies
Conserving supplies Several settings in your application software or on the display let you conserve toner and paper: For more information, Supply Setting What the setting does see ... Toner Toner Darkness in Lets you adjust the level of toner Toner Darkness the Quality Menu released on a sheet of print media.
Page 15: Chapter 5: Using The Print And Hold Function
Using the Print and Hold function When sending a job to the printer, you can specify in the driver that you want the printer to hold the job in memory and not print it immediately. When you are ready to print the job, use the printer operator panel menus to identify which held job you want to print.
Page 16: Repeat Print
To access held jobs from the operator panel: Press until you see Job Menu: Menu – If the printer displays the Busy message, press to open the Job Menu Menu – If the printer displays the Ready message, press once to find Confidential Job or Menu Held Jobs (depending on the type of job you sent) on the second line of the display.
Page 17: Reserve Print
Reserve Print If you send a Reserve Print job, the printer stores the job in memory so you can print the job later. The job is held in memory until you delete it from the Held Jobs menu. Unlike Repeat Print jobs, Reserve Print jobs are not automatically deleted if the printer requires extra memory to process additional jobs.
Page 18 If you enter an invalid PIN, the message No Jobs Found. Retry? appears. Press to reenter the PIN, or press to exit the Confidential Job menu. Stop Once you enter a valid PIN, you can choose to print or delete jobs matching the PIN you entered. (See Printing and deleting held jobs for more information.) After printing all requested copies of the job, the printer deletes the confidential job from memory.
Page 19: Chapter 6: Printing A Confidential Job
If you print a job that is personal or confidential, and you do not want anyone else to see it, the printer can hold your job in memory until you arrive at the printer. Note: This will only work with the Lexmark custom drivers that came on the drivers CD which shipped with your printer.
Page 20: Chapter 7: Print Media Specifications
Card Stock & Label Guide available on Lexmark’s Web site at www.lexmark.com. We recommend that you try a limited sample of any print media you are considering using with the printer before purchasing large quantities.
Page 21 Supported print media sizes (continued) Print media sizes Dimensions Letter 215.9 x 279.4 mm (8.5 x 11 in.) Legal* 215.9 x 356 mm (8.5 x 14 in.) Statement 139.7 x 215.9 mm (5.5 x 8.5 in.) 11x17 279.4 x 431.8 mm (11 x 17 in.) ‡...
Page 22 Supported print media sizes (continued) Print media sizes Dimensions Envelopes 162 x 229 mm (6.38 x 9.01 in.) 110 x 220 mm (4.33 x 8.66 in.) 7 ¾ (Monarch) 98.4 x 190.5 mm (3.875 x 7.5 in.) 10 (Com-10) 104.8 x 241.3 mm (4.125 x 9.5 in.) Other envelope 245 x 215.9 mm...
Page 23 The printer has three standard print media sources: trays 1 and 2, each of which hold 500 sheets of 20 lb paper; and the multipurpose feeder, which holds approximately 35 sheets of 20 lb paper. You can also attach an optional high capacity feeder, which contains three trays. With all trays attached, you can have a maximum input supply of 3,500 sheets of paper.
Page 24 Print media source, size, and capacity specifications (continued) Print media Source supported Sizes supported Capacity Tray 4 (optional) Paper only A4, Letter, Executive 1000 sheets of 20 lb paper Tray 5 (optional) Paper only A4, Letter, Executive Multipurpose feeder Paper, A3, A4, A5, Folio, JIS B4, •...
Page 25: Chapter 8: Loading The Trays
Loading the trays Loading trays 1, 2, and 3 For suggestions on avoiding jams, see Avoiding jams. See Print media source, size, and capacity specifications for tray capacities. Pull the tray open until it stops. Handhold Press down on the lever on the back guide and slide the back guide toward the back of the printer.
Page 26 Lift the side guide up slightly and slide it to the right. Note: Labels with print media size names are located on the bottom surface of the tray. Each major indicator on the labels is marked with a number or paper-size name. Downloaded From ManualsPrinter.com Manuals...
Page 27 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the print media. Straighten the edges of the stack on a level surface. Orient the stack of print media correctly for the size you are loading. Refer to the icons on the front inside surface of the tray.
Page 28 Place the print media against the front left corner of the tray. Press down on the lever on the back guide, and then slide the back guide toward the front of the tray until it lightly touches the stack of print media. Downloaded From ManualsPrinter.com Manuals...
Page 29: Loading Trays 4 And 5
Lift the side guide up slightly and slide it to the left until it lightly touches the side of the print media. Make sure the guide locks into place in one of the detents at the bottom of the tray. Paper-size Paper-size indicator label...
Page 30 Slide the guide to the rear of the tray. Markings on the bottom of the tray indicate paper sizes. Markings Handhold Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the print media.
Page 31 Place the print media against the front left corner of the tray. Slide the guide forward until it lightly touches the stack of print media. Gently push on the right side of the stack to make it even. Paper-size sticker Note: To attach a paper-size sticker on trays 4 and 5, refer to the Setup Guide Slide the tray all the way into the printer.
Page 32: Chapter 9: Linking Trays
Linking trays If you load the same size and type of print media in more than one tray, the printer automatically links the trays; when one tray is empty, print media feeds from the next linked tray. For example, if you have the same size and type of print media loaded in tray 2 and tray 4, the printer selects print media from tray 2 until it becomes empty, and then it feeds paper from the next linked tray —...
Page 33: Chapter 10: Loading The Multipurpose Feeder
Loading the multipurpose feeder The multipurpose feeder holds approximately 35 sheets of 20 lb paper. Note: You can load the multipurpose feeder with or without the duplex unit attached to the printer. Open the multipurpose feeder. Slide the side guide all the way to the back. Adjust the extension guide to the length of the print media to be used.
Page 34 Orient the stack of print media correctly for the size, type, and print method you are loading. Refer to the icons on the feeder. Note: Do not exceed the maximum stack height indicated on the side guide. Overfilling the feeder may cause paper jams. Maximum stack height indicator label Loading Paper size icons...
Page 35 Slide the side guide forward until it lightly touches the stack. Note: Once you load print media into the multipurpose feeder, set the Paper Size, Paper Type, and Paper Source from the operator panel or from your software application. When you are not using the multipurpose feeder, remove any print media from the feeder, push the extension guide back in, and push the multipurpose feeder to the closed position.
Page 36: Chapter 11: Loading The Envelope Feeder
Loading the envelope feeder The optional envelope feeder holds approximately 100 envelopes. Slide the guide all the way to the back. Fan the envelopes. Make sure all the flaps are turned correctly and the envelopes are not stuck together. Orient the stack of envelopes correctly for the size and position of the flap. Refer to the icons on the feeder.
Page 37 Loading and flap position icons Envelope orientation icons Maximum stack height indicator Lift the envelope weight and hold it. Place the envelopes along the front edge of the envelope feeder with the flap going in long edge first. Downloaded From ManualsPrinter.com Manuals...
Page 38 Lower the envelope weight. Push the guide to the front until it lightly touches the stack. Note: Do not add envelopes during a print job. Doing so may cause jams. Downloaded From ManualsPrinter.com Manuals...
Page 39: Chapter 12: Using The Output Bins
Using the output bins Standard bin The printer has one standard bin, which holds approximately 500 sheets of print media that exit face down. Standard bin Downloaded From ManualsPrinter.com Manuals...
Page 40: Mailbox Bins
Mailbox bins The optional mailbox has 10 bins, which hold approximately 100 sheets of 20 lb paper each. Print media exits face down. Bin 1 is the bin closest to the standard bin. Bins 1 – 10 Optional mailbox Finisher bins The optional finisher has two bins.
Page 41: Chapter 13: Linking Bins
Linking bins If you attach an optional finisher or mailbox to your printer, you can link output bins, or otherwise specify how the printer sends jobs to the bins, by changing the Configure Bins settings in the Paper Menu. By default, the output bins for the finisher or the mailbox are configured in Mailbox mode. In this mode, you select an output bin when you send a job to print.
Page 42: Chapter 14: Finishing Capabilities
Finishing capabilities Stapling The optional finisher can staple up to 50 sheets of 20 lb paper. Staple positions The finisher can staple print jobs in four positions, as defined by the Staple Job menu item in the Finishing Menu. If you select Auto, the finisher places the staple based on the feed orientation of the page.
Page 43: Finishing And Bin Linking
Staple position mapping for the Auto value A3, A4, A5, JIS B4, JIS B5, Executive, Letter, Legal, and 11x17 Portrait Landscape Stapling and offsetting The finisher cannot staple and offset a print job. If both functions are selected, the printer staples the job, but does not offset it.
Page 44: Chapter 15: Tips For Successful Printing
The following hints can help you avoid paper jams: • Use only recommended print media. Refer to the Card Stock & Label Guide available on Lexmark’s Web site at www.lexmark.com for more information about which print media will provide optimum results for your printing environment. •...
Page 45 • Do not overload the print media sources. Make sure the stack height does not exceed the maximum height indicated by the labels in the sources. • Push all trays firmly into the printer after loading them. • Make sure the guides in the trays are properly positioned for the size print media you have loaded.
Page 46: Chapter 16: Checking An Unresponsive Printer
Checking an unresponsive printer Sometimes printer problems are very easy to solve. If your printer is not responding, first make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. •...
Page 47: Chapter 17: Solving Print Quality Problems
Solving print quality problems You may be able to correct many print quality problems by replacing a supply or maintenance item that has reached the end of its intended life. Check the operator panel for a message about a printer consumable.
Page 48 You are using print media that • Use recommended paper and other print media. Refer to the Card Stock & Label does not meet the printer Guide available on Lexmark’s Web site specifications. at www.lexmark.com for detailed specifications. • Load print media from a new package.
Page 49 Avoid textured paper with rough specifications. finishes. Refer to the Card Stock & Label Guide available on Lexmark’s Web site at www.lexmark.com for detailed specifications. The transfer roller is worn or Replace the transfer roller.
Page 50 Symptom Cause Solution White or black line The print cartridge or fuser is Replace the print cartridge. defective. Replacing the print cartridge. Replace the fuser. Replacing the items in the maintenance kit. Streaked horizontal lines The print cartridge, transfer Replace the printer cartridge, the transfer roller, or fuser may be roller, or fuser as needed.
Page 51 Symptom Cause Solution Streaked vertical lines Toner is smeared before If print media is stiff, try feeding from fusing to the paper. another tray. Downloaded From ManualsPrinter.com Manuals...
Page 52 Symptom Cause Solution Toner specks The print cartridge is Replace the print cartridge. defective. Replacing the print cartridge. The transfer roller is worn or Replace the transfer roller. defective. Replacing the items in the maintenance kit. The fuser is worn or defective. Replace the fuser.
Page 53 Symptom Cause Solution Incorrect margins The paper pick rollers are Replace the pick rollers. ( continued ) worn. Replacing the items in the maintenance kit. Clipped images The guides in the selected tray Move the guides in the tray to the proper are set for a different size print positions for the size loaded.
Page 54: Chapter 18: Solving Paper Feed Problems
Use recommended paper and other print jams. meet the printer specifications. media. Refer to the Card Stock & Label Guide available on Lexmark’s Web site at www.lexmark.com for detailed specifications. You have loaded too much paper or too Make sure the stack of paper you load many envelopes.
Page 55 Symptom Cause Solution The page that Jam Recovery in the Setup Menu is set to Jam Recovery to Auto or On. jammed does not Off. reprint after you clear the jam. Envelopes fail to The envelope stack is too deep. Decrease the stack of envelopes by half.
Page 56: Chapter 19: Solving Other Printing Problems
Solving other printing problems Use the following table to find solutions to other printing problems. Symptom Cause Solution The operator panel The printer self test failed. Turn the printer off, wait about 10 seconds, and turn display is blank or the printer back on.
Page 57 IEEE 1284-compliant parallel cable. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for the standard parallel port. The printer is in Hex Trace If Ready Hex appears on the display, you must exit mode.
Page 58 Symptom Cause Solution Large jobs do not Collate is not set to On. Collation to On in the Finishing Menu collate. through the printer driver. The job is too complex. Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the job.
Page 59: Chapter 20: Solving Mailbox Problems
Solving mailbox problems Use the following table to find solutions to problems with the optional mailbox. Symptom Cause Solution Paper jams before The mailbox and the printer Realign the mailbox and the printer. Refer to the Setup Guide for instructions. reaching the mailbox.
Page 60: Chapter 21: Solving Finisher Problems
Solving finisher problems Use the following table to find solutions to problems with the optional finisher. Symptom Cause Solution Paper frequently The finisher and the printer Properly align the finisher with the printer. Refer to the Setup Guide for instructions. jams in the finisher.
Page 61 Symptom Cause Solution Pages are not You are trying to staple too Reduce the number of pages in the staple job. stapled. many sheets. The finisher can staple up to 50 sheets of 20 lb paper. If you attempt to staple a larger stack of paper, the finisher ejects the stack without stapling it.
Page 62 Symptom Cause Solution A printer message There is no bin available to To clear the message, remove the stack of paper from indicates that all perform the finishing the bin. linked bins are full, functions requested by the but some bins are print job because the bin is empty.
Page 63: Chapter 22: Solving Other Option Problems
Solving other option problems Use the following table to find solutions to problems with other options. Symptom Cause Solution An option does not operate The option is not installed correctly. Remove the option and reinstall it. correctly after it is installed, or it The cables connecting the option to Check the cable connections.
Page 64: Chapter 23: Calling For Service
Utilities Menu. See Printing a menu settings page for more information. For service in the U.S. or Canada, call 1-800-Lexmark (1-800-539-6275). For other countries, refer to the numbers listed on the drivers CD. Downloaded From ManualsPrinter.com Manuals...
Page 65: Chapter 24: Clearing Print Media Jams
Clearing print media jams For tips on avoiding jams, see Avoiding jams. If you do experience a jam, see the following instructions in this topic to clear the jam and continue printing. • Understanding jam messages • Locating jams with messages •...
Page 66 Paper path of standard trays and optional trays, optional duplex unit, and multipurpose feeder 209, 210, 211 208, 231 201, 232, 233, 234 250, 253, 255 Downloaded From ManualsPrinter.com Manuals...
Page 67 Paper path of optional envelope feeder in relation to trays, optional duplex unit, and path to the optional mailbox 271, 272 Downloaded From ManualsPrinter.com Manuals...
Page 68 Paper path of optional mailbox in relation to printer and optional duplex unit For each bin, this area is 285 For each bin, the curved portion of the path leading into the bin and the path to the bin is 284 Downloaded From ManualsPrinter.com Manuals...
Page 69 Paper path of transport unit and optional finisher in relation to printer and optional duplex unit 288, 293 Message maps You can use the message map on the front of the printer (or on the transport unit if the finisher is installed) to locate the doors, covers, and options you must open or remove to clear the paper path.
Page 70: Locating Jams With Messages
Locating jams with messages Message Area where jam occurs See: Rollers under the print cartridge Tray 1 and the print cartridge 200 Paper Jam Open Door A area 201 Paper Jam Open Door A 202 Paper Jam Open Door A Fuser area Fuser area 204 Paper Jam Open Door A...
Page 71 Message Area where jam occurs See: Around trays 2, 3, 4, and 5 Tray 2 252 Paper Jam Tray 3 Open Doors B, C Tray 4 Tray 5 Around trays 1, 2, 3, 4, and 5 Tray 1 and the print cartridge 253 Paper Jam area Open Doors A, B, C...
Page 72 Message Area where jam occurs See: Transport unit If the print media is jammed 280 Paper Jam Open Cover H inside the transport unit between the rollers: Mailbox Clearing jams from the optional 280 Paper Jam Open Door D mailbox Transport unit If the print media is jammed 281 Paper Jam Open Cover H...
Page 73: Clearing Jams From The Printer
Clearing jams from the printer Tray 1 and the print cartridge area Note: The following instructions are written assuming you are using the multipurpose feeder and the duplex unit. If you are using the envelope feeder, you must remove it before opening the duplex unit door. For instructions, see Removing the optional envelope feeder.
Page 74 Remove the paper based on what part is visible. – If the paper is visible, pull it straight out and continue with step 9 on page – If the paper is not visible or there is not enough showing to grasp easily, it is still in the tray.
Page 75 CAUTION: Firmly push on the upper middle part of the door. There is a label on the door to show where to push on the door. Pushing in this area ensures the door is closed and prevents damage to the door. Close the duplex unit door (Door E).
Page 76 – If the paper is visible, pull it straight out and continue with step 5 on page – If the paper is not visible or there is not enough showing to grasp easily, it is still in the tray. Complete step 3 through step 6 on page...
Page 77 Remove the paper as follows: – If the paper is visible, pull it straight out and continue with step 6 on page – If the paper is not visible or there is not enough showing to grasp easily, it is still in the tray.
Page 78 Tray 4 Pull up on handle to open the side door for trays 3 and 4 (Door C). Remove the paper as follows: – If the paper is visible, pull it straight out and continue with step 6 on page –...
Page 79 Tray 5 Pull tray 5 open. Lift the plastic cover and hold it open. Pull the paper to the right, and then straight out. Close the plastic cover. Close tray 5. Note: If the print media cleared tray 5, the print media could be lodged behind Door C. Tray 3 to see how to clear a jam behind Door C.
Page 80 Behind trays 1, 2, and 3 In rare cases, a piece of print media can become lodged behind a tray where it cannot be reached unless the tray is removed from the printer. Pull the tray out to the stop position. Grasp each side of the tray.
Page 81 Lift the tray up slightly and push it all the way into the printer. Behind Tray 4 Pull the tray out to the stop position. Push down the tab on the left side of the tray. Grasp each side of the tray. Pull the tray straight up, and then out toward you.
Page 82 Push the tray all the way into the printer. Behind Tray 5 To access jams behind tray 5, remove tray 3, and tray 2 if necessary. Then, reach behind tray 5 and pull the paper out. Multipurpose feeder Print media may jam in one of three locations in the multipurpose feeder. Remove the jam based on the print media location: If print media jams as it begins to move from multipurpose feeder into the printer, pull the sheet straight out.
Page 83 If print media jams after it enters the printer from the multipurpose feeder: Push up on the latch to release the duplex unit door (Door E). Gently lower the door to the open position. Pull up on handle to open the printer side door (Door A). Pull the sheet straight out.
Page 84 Close the duplex unit door (Door E). Fuser area Push up on the latch to release the duplex unit door (Door E). Gently lower the door to the open position. Pull up on handle to open the printer side door (Door A). CAUTION: The fuser may be hot.
Page 85 – If print media is caught under the fuser, but only a small portion of the sheet is visible, as shown in the following illustration, do not pull the sheet out. Complete the following steps to remove the sheet. Push the green lever toward the back of the printer to loosen it, and then pull it up. Drop the lever down and pull it up again.
Page 86: Clearing Jams From The Optional Duplex Unit
– If the print media exits to the top of the fuser, grasp the sheet on both sides and gently pull it out. Close the printer side door (Door A). Close the duplex unit door (Door E). Clearing jams from the optional duplex unit Note: If an optional envelope feeder is installed on the printer, you must remove it so you can open the duplex unit door.
Page 87 – If the sheet is jammed under the plastic grid in the duplex option: Raise the plastic grid. Pull the jammed sheet straight out. Lower the plastic grid. – If the sheet has exited to the printer side door, grasp the jammed sheet and pull it straight out.
Page 88: Clearing Jams From The Optional Envelope Feeder
Clearing jams from the optional envelope feeder Remove the envelope feeder. See Removing the optional envelope feeder. Push up on the latch to release the duplex unit door (Door E). Gently lower the door to the open position. Pull up on handle to open the printer side door (Door A). Pull the jammed envelope straight out.
Page 89: Clearing Jams From The Optional Mailbox
Clearing jams from the optional mailbox Open the mailbox door (Door D) by pulling the handhold to the right. The door swings open. Remove the jammed sheet based on its location. – If the print media is jammed in one of the 10 bins, but you see only the trailing edge behind the door as shown do not pull the short portion of the jam from inside of the door.
Page 90 Pull the print media straight out of the bin. – If the print media is jammed between the fuser area and a mailbox bin, pull the sheet straight up. – If only a small portion of the jammed print media is visible and the rest is caught in the fuser area, see Fuser area for instructions on clearing the jam.
Page 91 – The print media is jammed under the mailbox plastic deflector. Reach under the mailbox plastic deflector. Pull it to the right. The plastic deflector moves up. Keep the plastic deflector in this up position. Pull the print media down and straight to the right from the standard bin. Close the printer side door (Door A).
Page 92: Clearing Jams From The Optional Finisher
Clearing jams from the optional finisher Remove the jam based on its location. If the print media is jammed under the divertor cover: Under the transport unit, locate the clear tab at the end of the clear plastic deflector. Grasp the tab and pull to the right. The plastic deflector (Deflector G) moves up. Keep the plastic deflector in this up position.
Page 93 If the print media is jammed in the standard bin, use one of the following methods to remove the sheet: • Pull the sheet toward you. • If the sheet does not pull out easily: Push the finisher latch. Downloaded From ManualsPrinter.com Manuals...
Page 94 Grasp the finisher and slide it to the right. Pull the sheet out. Downloaded From ManualsPrinter.com Manuals...
Page 95 Push the finisher against the printer until the plastic spokes on the transport unit are firmly seated in the holes on the divertor cover. Hole Plastic spoke Transport unit Divertor cover Hole Plastic spoke If the print media is jammed inside the transport unit between the rollers: Pull up on the handle to open the transport unit cover (Cover H).
Page 96 If the print media is jammed under the finisher top cover: CAUTION: To avoid rings on your hand being caught by the spring-loaded plastic plate in this area, remove your rings first. If your hand is caught in this area, press down on the plastic plate with your other hand to provide some clearance, and then pull your hand free.
Page 97 If the print media is jammed between the transport unit and the finisher: Open the finisher door (Door K). In the top left corner inside the finisher, pull the green lever down and to the right. Hold it out of the way.
Page 98 Pull the jammed sheet straight out. If the print media is jammed above the green lever above the stapler: Pull the green lever down and to the right. Hold it out of the way. Pull print media straight out. Lever Downloaded From ManualsPrinter.com Manuals...
Page 99 If there is not enough to grasp above the green lever above the stapler: Locate the left green knob and turn it in the direction of the arrow. The print media moves so you can grasp it. Pull the print media straight out. Close the finisher door (Door K).
Page 100 The print media exits to bin 2, but there is not enough to grasp from the bin: Open the finisher door (Door K). Locate the right green knob above the stapler and turn it in the direction of the arrow. More of the print media moves to the bin.
Page 101: Chapter 25: Clearing Staple Jams
Clearing staple jams To clear the staple jam so you can continue printing and stapling: Open the finisher door (Door K). Push down the lever on the stapler. The staple cartridge holder is released. Downloaded From ManualsPrinter.com Manuals...
Page 102 Pull the staple cartridge holder up slightly, and then straight out. While holding the staple cartridge holder by the ribbed area, firmly push the small tab up. Ribbed area Sheet of staples The staples are exposed. Pull the sheet of jammed staples out and discard them. Push the tab down.
Page 103 Lift the cartridge holder up slightly to clear the edge of the cartridge housing and slide the cartridge holder into its housing until it snaps into place. Edge of cartridge housing Note: When the cartridge holder is correctly placed, the lever on the stapler moves to its original position.
Page 104: Chapter 26: Ordering Supplies And Maintenance Items
Ordering supplies and maintenance items Note: In the U.S. or Canada, call 1-800-438-2468 for information about Lexmark Authorized Supplies Dealers in your area. In other countries, contact the place where you bought your printer. You can also visit the Lexmark online store at www.lexmark.com...
Page 105: Chapter 27: Replacing The Print Cartridge
Replacing the print cartridge When the 88 Toner Low message appears, you should order a new print cartridge. You can continue to print after the 88 Toner Low message appears for a few hundred pages until the print fades or no longer prints satisfactorily.
Page 106 Pull up on the handle to open the printer side door (Door A). Gently lower the door to the open position. Door F Handhold Using the handholds located on each side, pull open the printer front door (Door F). Note: You must open the printer side door since the print cartridge cannot be removed with just the printer front door opened.
Page 107: Installing The New Print Cartridge
Use the handle to pull the print cartridge straight out. Set the print cartridge aside. Clean the printer. See Cleaning the printer. Installing the new print cartridge Remove the new cartridge from the plastic bag. Save the bag. Remove the tape and protective paper from the top of the print cartridge. Protective paper Tape...
Page 108 Shake the print cartridge back and forth vigorously. Use the handle to hold the print cartridge and slide the print cartridge halfway in. Downloaded From ManualsPrinter.com Manuals...
Page 109 Drop the handle back into place. Push the print cartridge into the printer until the cartridge clicks into place. Remove the tape from the end of the cartridge. Close the printer side door (Door A). Close the duplex unit door (Door E). Downloaded From ManualsPrinter.com Manuals...
Page 110 Hold both sides of the printer front door (Door F) and close it. Turn the printer on. Place the used print cartridge in the plastic bag you saved in step 1 on page 105. Follow the instructions on the new print cartridge box to recycle the used print cartridge. Downloaded From ManualsPrinter.com Manuals...
Page 111: Chapter 28: Cleaning The Printer
Cleaning the printer Toner may leak out of the print cartridge at times. After removing an old print cartridge, clean any spilled toner before you install a new print cartridge. To clean the printer: Unplug the printer power cord. Wipe the following areas with a damp paper towel. Be sure to catch all the toner in the paper towel;...
Page 112: Chapter 29: Replacing A Staple Cartridge
Replacing a staple cartridge The Staples Low message appears when the stapler is low on staples. Once the message appears, the stapler can only staple 40 more times. Then, you need to replace the staple cartridge. Open the finisher door (Door K). Push down the lever on the stapler.
Page 113 Pull the staple cartridge holder up slightly, and then straight out. Remove and discard the empty staple cartridge. Insert the new staple cartridge into the staple cartridge holder. Downloaded From ManualsPrinter.com Manuals...
Page 114 Peel the protective tape from the staple cartridge. Discard the tape. Lift the staple cartridge holder up slightly to clear the edge of the cartridge housing and slide the staple cartridge holder into its housing until it snaps into place. Edge of cartridge housing Note: When the staple cartridge holder is correctly placed, the lever on the stapler moves...
Page 115: Chapter 30: Emptying The Hole Punch Box
Emptying the hole punch box The Empty Box M message appears when the hole punch box becomes full. To empty the box: Open the finisher door (Door K). Grasp the handle on the hole punch box, lift the box up slightly, and then pull it straight out. Handle Discard the contents of the box.
Page 116 Reinstall the hole punch box. Lift the box up slightly, and then slide the box all the way into the finisher. Note: Make sure the bottom of the hole punch box is fully seated in the finisher. If the box is not fully in place, a Box M Missing message appears.
Page 117: Chapter 31: Replacing The Items In The Maintenance Kit
Replacing the items in the maintenance kit When the 80 Scheduled Maintenance message appears, it is time to replace the items in the maintenance kit. See Ordering a maintenance kit or more information. The maintenance kit contains the items in the following illustration. Click the name of an item for installation instructions: Fuser Gloves...
Page 118: Chapter 32: Replacing The Fuser
Replacing the fuser The fuser is one of the items in the maintenance kit. Replace it when 80 Scheduled Maintenance appears. Removing the old fuser Turn the printer off. If the envelope feeder is attached to the printer, remove it. See Removing the optional envelope feeder.
Page 119 Using the handholds located on each side, pull open the printer front door (Door F). Door F Handhold CAUTION: The fuser may be hot. Allow time for it to cool before continuing. Use the handles on the fuser to remove it. Loosen the two green thumbscrews.
Page 120 Grasp the green handle through its ring and pull it forward. The handle slides up and locks into the open position. Grasp the recessed green handle through its ring and rotate it out toward you. It does not lock into position. Downloaded From ManualsPrinter.com Manuals...
Page 121: Installing A New Fuser
Grasp both handles and firmly pull the fuser out. Dispose of the old fuser. Installing a new fuser Remove the packaging from the new fuser. Pull the labels off of each side of the fuser. Use a flat blade screwdriver or a coin to turn each screw until they are loose. Downloaded From ManualsPrinter.com Manuals...
Page 122 Pull the screws straight out, and then discard them. Grasp the right handle through its ring and pull it to the front. It slides up and locks into the open position. Grasp the left handle through its ring and rotate it out toward you. It does not lock into position. Align the fuser with the opening in the printer, and then slide it into place.
Page 123 Carefully tighten the green thumbscrews. Overtightening the screws can strip the threads. ARNING Close the printer front door (Door F). Close the printer side door (Door A). If the duplex unit is attached to the printer, close the duplex unit door (Door E). Reinstall the envelope feeder if it was removed.
Page 124: Chapter 33: Replacing The Transfer Roller
Replacing the transfer roller The transfer roller is one of the items in the maintenance kit. Replace it when the printer displays the 80 Scheduled Maintenance message. Removing the old transfer roller Turn the printer off. If the envelope feeder is attached to the printer, remove it. See Removing the optional envelope feeder.
Page 125 Grasp the green tabs on each end of the transfer roller, and then pull forward to release them. Rotate the tabs toward the printer. While holding the tabs, pull straight up to remove the transfer roller. Dispose of the old transfer roller. Downloaded From ManualsPrinter.com Manuals...
Page 126: Installing The New Transfer Roller
Installing the new transfer roller Remove the packaging from the new transfer roller. Hold the transfer roller, and rotate the tabs in the direction as shown. Note: To help in the orientation of the transfer roller, notice that the tabs are not the same shape or size.
Page 127 Push down on the tabs until they snap into place. Close the printer side door (Door A). Close the duplex unit door (Door E). Reinstall the envelope feeder, if necessary. See Reinstalling the envelope feeder. If you have already replaced all the items listed in the following note, you may turn the printer Note: Make sure you also follow the instructions in Replacing the fuser,...
Page 128: Chapter 34: Replacing Pick Rollers
Replacing pick rollers The pick rollers come in a package of 15 in the maintenance kit. Replace three in each tray when the printer issues the 80 Scheduled Maintenance message. If you don’t have a high capacity feeder, you will have nine pick rollers left over from the package. A pick roller transports the paper from an input tray to the paper path.
Page 129 Push the tab away from the metal bar. Pull the pick roller straight out. Locate the spring-loaded metal plate in front of the two top pick rollers. Pull the metal plate down and to the right. Hold it in place. Remove the other two pick rollers.
Page 130: Installing New Pick Rollers
Pull the pick roller straight out. Dispose of the pick rollers. CAUTION: To prevent a falling hazard, dispose of the pick rollers immediately and in a proper manner. Complete step 5 on page 126 step 11 on page 128 for tray 2, and tray 3 if you have the optional high capacity feeder installed.
Page 131 Pull the spring-loaded metal plate down and to the right. Hold it in place. Install the top left pick roller: Slide the pick roller onto the metal bar until it snaps into place. Pull the pick roller gently to see if it is attached. If it pulls loose, then push it back on and turn it clockwise.
Page 132 Slide the bottom pick roller onto its metal bar until it snaps into place. Pull the pick roller gently to see if it is attached. If it pulls loose, then push it back on and turn it counterclockwise. For tray 5, pull the metal plate toward you. See step 14 on page 128 for an illustration.
Page 133: Closing Up
Slide the bottom pick roller onto its metal bar until it snaps into place. Pull the pick roller gently to see if it is attached. If it pulls loose, then push it back on and turn it counterclockwise. Closing up Reinstall trays 1, 2, and 3.
Page 134: Chapter 35: Cleaning The Wiper Blade
Cleaning the wiper blade Use the cloth in the maintenance kit or any clean cloth to clean the wiper blade in the finisher. To access the wiper blade: Turn the printer off. Open the finisher door (Door K). While supporting the wiper blade, loosen the screw until the blade comes free from the pin. Downloaded From ManualsPrinter.com Manuals...
Page 135 Pull the wiper blade straight out. Wipe the four rubber tips with the cloth from the maintenance kit, or use any clean cloth. Rubber tips Downloaded From ManualsPrinter.com Manuals...
Page 136 Slide the wiper blade foot on top of the angled alignment tab. Make sure the right side of the blade is to the left of the vertical alignment tab. Vertical alignment tab Angled alignment Wiper blade foot Push the wiper blade in. Make sure the pin on the finisher wall goes through the hole on bottom of the wiper blade.
Page 137: Chapter 36: Resetting The Maintenance
Resetting the maintenance page counter After you replace all the items in the maintenance kit, reset the maintenance page counter: Make sure the printer is off. Press and hold the buttons while you turn the printer on. Select Return Release the buttons when Performing Self Test appears on the display. The printer performs its power-on sequence, and then Config Menu appears on the first line of the display.
Page 138: Chapter 37: Determining The Status Of Supplies
Determining the status of supplies The printer uses the second line of the display to alert you to any supply or maintenance items that need replacing. However, the printer can only display information about one item at a time. If you want to determine the status of all of the consumables installed in your printer, you can print the menu settings page from the Utilities Menu.
Page 139: Chapter 38: Storing Supplies
Storing supplies Choose a cool, clean storage area for your printer supplies. Store supplies right side up in their original packaging until you are ready to install them. Do not expose printer supplies to: • Direct sunlight • Temperatures above 35°C (95°F) •...
Page 140: Chapter 39: Recycling Used Supplies
Simply package your used printer cartridges in the shipping box used for the replacement supply. Follow the instructions on the outside of the box to send the used supply back to Lexmark. If a prepaid shipping label is not available for your country, contact the place where you bought your printer for additional recycling information.
Page 141: Chapter 40: Priming The Stapler
Priming the stapler Priming ensures the staples are in the proper position when the next stapled job is requested. This printer automatically primes the stapler after: • A new staple cartridge is installed. • A staple jam is cleared. If your stapled job does not staple, you must prime the stapler. From the Ready message, press until you see Job Menu, and then press Menu...
Page 142: Chapter 41: Understanding The Printer Operator Panel
Understanding the printer operator panel The operator panel has five buttons, a display, and a light that flashes when the printer is processing a job indicated by the Busy message. Use the numbers next to the button names to enter your personal identification number (PIN) after you send a confidential print job from the printer driver.
Page 143 You can still clear messages and select items from the Job Menu when printing a job, but you cannot change other printer settings. However, you can use your Lexmark printer driver to override printer user defaults and select settings for individual print jobs. See the menu map for a brief overview of the printer menus available from the operator panel.
Page 144: Chapter 42: Configuring Printer Alerts
Using MarkVision Professional MarkVision™ Professional, Lexmark’s printer management utility, indicates when it’s time to replace supplies and points out actual or potential problems. When a printer needs attention, it alerts you with a detailed graphic of the printer showing the cause for the alert (for example, an empty paper tray).
Page 145: Chapter 43: Removing The Multipurpose Feeder
Removing the multipurpose feeder Turn the printer off. Remove any print media in the multipurpose feeder. Grasp the multipurpose feeder on each side, tilt it up slightly, and then pull it straight out. Remove the multipurpose feeder in one smooth, even motion to avoid binding and ARNING a service message.
Page 146: Chapter 44: Removing The Optional Envelope Feeder
Removing the optional envelope feeder You must remove the envelope feeder to access jams from the duplex unit or from tray 1. You would also remove the envelope feeder when you want to reinstall the multipurpose feeder. Remove any print media in the envelope feeder. Hold the envelope feeder on both sides, tilt it up slightly, and then pull it straight out.
Page 147: Reinstalling The Envelope Feeder
Reinstalling the envelope feeder Hold the envelope feeder on both sides, and tilt the end going into the printer first down slightly, as you align the posts on the feeder with the holes above the opening in the printer. Hole Post Gently insert the envelope feeder at this angle into the opening and then drop it into place.
Page 148: Chapter 45: Removing The Optional Duplex Unit
Removing the optional duplex unit Turn the printer off. Disconnect the duplex cable from the back of the printer. Push up on the latch to release the duplex unit door (Door E). Gently lower the door. Hold the door so the plastic cable has some slack in it. Maintain this position until you reach step Downloaded From ManualsPrinter.com Manuals...
Page 149 Grasp the end of the cable near the hook, and then release the hook from the eye. Fold the cable and push it into its recessed area for storage. Locate the two pieces functioning as a door hinge on the front side of the duplex unit. They are attached to a metal bar.
Page 150 Grasp the duplex unit on both sides and lift it straight up. Set the duplex unit aside. Turn the printer on. Downloaded From ManualsPrinter.com Manuals...
Page 151: Chapter 46: Removing The Optional Mailbox
Removing the optional mailbox To remove an optional mailbox and its stand, complete the following sections. Preparing for disassembly Turn the printer off. Remove all print media from all the bins. Disconnecting the power cords Unplug the printer power cord from the electrical outlet. Unplug the other end of the cord from the printer.
Page 152: Using The Handling Tool
Disconnect the mailbox cable from the back of the printer. Using the handling tool The handling tool is located at the back of the printer and mailbox. It rests in a cutout area tooled into the mailbox cover and attaches to the stand for the mailbox for safekeeping while not in use. The tool is used for lifting the mailbox off the printer.
Page 153 Lift the handling tool up and pull it toward you. Open the mailbox door (Door D). Locate the area in the mailbox with two round metal tabs. Hold the handle of the tool as shown and align the two larger openings on the tool with the two round metal tabs.
Page 154 Slide the tool onto the tabs. Metal tabs Large openings Lift up slightly on the handle. The plastic tab near the metal tabs snaps into place in the small opening on the tool. Downloaded From ManualsPrinter.com Manuals...
Page 155: Removing The Mailbox From The Printer And Stand
Removing the mailbox from the printer and stand Locate the latch on the horizontal bar. Pull forward on the tab until it clicks into place. Latch Horizontal bar CAUTION: The mailbox is heavy, and requires two people to lift it. Downloaded From ManualsPrinter.com Manuals...
Page 156 Have someone help you lift the mailbox straight up off of the printer. Use the handling tool and the horizontal bar to grasp the mailbox. Horizontal bar Handling tool Set the mailbox aside by resting the door of the mailbox on a flat surface; ARNING otherwise, you would damage the mailbox plastic deflector under the bins.
Page 157: Removing The Mailbox Stand
Removing the mailbox stand Two people are required to remove the upper portion of the mailbox stand. Locate the tab on each side of the stand. Push in on the tabs and lift the upper portion of the stand straight up. Set the upper portion of the stand aside.
Page 158 Lift up on the right side stand piece, and then pull it off of the printer. (Back view of printer) Set the right side stand piece aside. Remove the screw on the stabilizer bar. Downloaded From ManualsPrinter.com Manuals...
Page 159 Slide the piece attached to the printer to the back until it falls off the printer. Lift the left side stand piece up, and then pull it off of the printer. Set the left side stand piece aside. At the back of the printer, locate the stabilizer foot under the high capacity feeder or printer stand.
Page 160 Pull the metal pin out of the stabilizer foot. Set it aside. Slide the stabilizer foot toward you. Reattach the stacking arm. See Reinstalling the stacking arm for more information. Plug in the printer power cord. Turn the printer on. Downloaded From ManualsPrinter.com Manuals...
Page 161: Chapter 47: Removing The Optional Finisher
Removing the optional finisher To remove the optional finisher, its bins, and its stand, complete the following sections. Preparing for disassembly Turn the power off. Remove all print media from the bins. Removing the bins Grasp the top bin (bin 1) and tilt it up. Pull the bin straight out Downloaded From ManualsPrinter.com Manuals...
Page 162: Disconnecting The Finisher From The Printer
Loosen the two screws under the bottom bin (bin 2). Lift the bin and pull it straight out. Set the bins aside. Disconnecting the finisher from the printer Push the finisher release latch. Finisher release latch Push the finisher away from the printer. Note: The finisher slides to the right while still on its stand.
Page 163 Locate the cable connecting the transport unit to the finisher. Loosen the two thumbscrews on each side of the connector. Disconnect the plug from the finisher. Locate the finisher power cable on the printer. Press down on the tab on the cable plug, and then pull the plug out. Locate the other end of this cable in the lower of the three connectors.
Page 164 Pull the plug straight out. Disconnect the finisher cable from the back of the printer Downloaded From ManualsPrinter.com Manuals...
Page 165: Removing The Finisher From The Stand
Locate the other end of this cable in the middle connector on the back of the finisher. Loosen the thumbscrews on each side of the plug, and pull the plug straight out. Removing the finisher from the stand CAUTION: This procedure should be completed by two people to avoid injury. Ask someone to help you move the finisher.
Page 166: Removing The Divertor Cover
Have someone push the finisher away from the printer until it slides off the stand. Removing the divertor cover Pull the two tabs on the divertor cover straight out using a flat blade screwdriver or a flat key. Rotate the divertor cover up and over toward the standard bin to release it. Downloaded From ManualsPrinter.com Manuals...
Page 167: Removing The Transport Unit
Removing the transport unit While supporting the transport unit, swing the two vertical support levers up. They snap into place in the bottom of the transport unit. Gently lower the transport unit into its vertical position. Downloaded From ManualsPrinter.com Manuals...
Page 168: Disassembling The Stand
Grasp the transport unit on each side, and then lift it straight up and off the finisher. Disassembling the stand The finisher stand consists of two metal pieces. The guide rail holding plate is attached directly to the printer. The guide rail is attached to guide rail holding plate. Loosen the two screws on the guide rail.
Page 169: Removing The Finisher Plate
Pull the guide rail holding plate off, and set it aside. Removing the finisher plate Loosen the screws on the finisher plate attached to the right side of the printer. Pull the finisher plate straight off. Reattach the stacking arm. See Reinstalling the stacking arm for more information.
Page 170: Chapter 48: Reinstalling The Stacking Arm
Reinstalling the stacking arm When you remove the mailbox or finisher, you need to reinstall the stacking arm. Locate the fuser vents along the top of the printer near the standard output bin. Count to find number 12 and number 14 fuser vents. Count while standing at the front of the printer.
Page 171 Insert the two tabs under the lip directly above the standard output bin slot where print media exits. Rotate the stacking arm toward the vents so the two top tabs lower into the far right hole on the number 12 and number 14 vents. Push down on the left side above the top tabs until the stacking arm snaps into place.
Page 172: Chapter 49: Removing The Optional High Capacity Feeder
Removing the optional high capacity feeder Turn the printer off. Unplug the printer power cord. Note: If a mailbox or finisher is installed, remove it. See Removing the optional mailbox Removing the optional finisher. Disconnect the high capacity feeder cable from the back of the printer. Remove tray 2.
Page 173 Remove the thumbscrews on the locking clips on each side of the tray opening, and then pull the locking clips off. Save the thumbscrews and the locking clips. Close tray 3. CAUTION: The printer is heavy, and requires two people to lift it. Have someone help you lift the printer off of the high capacity feeder and set the printer aside.
Page 174: Chapter 50: Removing The Printer From The Base Cabinet
Removing the printer from the base cabinet To remove the optional mailbox or finisher from the optional base cabinet, follow the instructions for removing these options from the high capacity feeder. See Removing the optional mailbox Removing the optional finisher. To remove the printer from the base cabinet, have someone help you lift the printer off of the base cabinet and set the printer aside.
Page 175: Chapter 51: Removing Memory And Option Cards
Removing memory and option cards Accessing the printer system board Turn the printer off. Unplug the printer power cord. Disconnect all cables from the back of the printer. Locate the metal plate at the back of the printer. Loosen the two thumbscrews. They do not come completely out. Gently pull the thumbscrews until you can grasp the system board.
Page 176: Removing Option Cards
Pull the card straight out of the connector. Reinstall the system board. See Reinstalling the printer system board. Removing option cards Complete the following steps to remove an internal print server, hard disk, Tri-Port Adapter, or USB/ parallel interface card. Option cards are easily damaged by static electricity.
Page 177 Remove the screws that secure the card to the metal plate. Gently pull the card out of the connector. If you saved the metal plate that covers the connector slot and you do not plan to insert another card, attach the plate: Slide the clip side of the plate in first making sure the clip end covers up the groove.
Page 178: Removing An Optional Firmware Card
Place the card in its original packaging, or wrap the card in paper and store it in a box. Reinstall the system board. See Reinstalling the printer system board. Removing an optional firmware card Optional firmware cards are easily damaged by static electricity. Touch something ARNING metal on the printer before you touch an optional firmware card.
Page 179: Reinstalling The Printer System Board
Reinstalling the printer system board Gently push the system board back into the printer. Tighten the two thumbscrews. Note: Do not overtighten the screws. Reconnect all cables on the back of the printer. Plug in the printer power cord. Turn the printer on. Downloaded From ManualsPrinter.com Manuals...
Page 180: Chapter 52: Disabling The Operator Panel Menus
Disabling the operator panel menus Since many people could be using the printer, an administrator may choose to lock the menus to keep others from changing menu settings from the operator panel. To disable the menus: Turn the printer off. Press and hold the buttons, and then turn the printer on.
Page 181: Chapter 53: Disabling Power Saver
Now you can select the Disabled value from the Power Saver menu item. Note: You can also disable Power Saver by issuing a Printer Job Language (PJL) command. For more information, refer to the Technical Reference available on Lexmark’s Web site at www.lexmark.com. Downloaded From ManualsPrinter.com Manuals...
Page 182: Chapter 54: Disabling Size Sensing
Disabling Size Sensing An administrator may choose to disable auto size sensing on trays. Auto size sensing allows for the linking of trays. (For more information, see Linking trays.) The values for the Size Sensing menu item are: Tray x size (where x represents trays 1 through 5), Auto, and Off. Two other menu items, Executive/B5 and Legal/B4, are for special media sizes.
Page 183: Chapter 55: Sensing Special Print Media Sizes
Sensing special print media sizes The Size Sensing menu item lets you disable or enable auto size sensing on trays. (See Disabling Size Sensing.) The printer links trays once auto size sensing is enabled. (See Linking trays.) Size Sensing also lets the printer detect the difference between similar print media sizes that it otherwise cannot: Executive and JIS B5, and Legal and JIS B4.
Page 184: Changing The Size That Is Sensed
Changing the size that is sensed To change the print media size sensed by the printer, repeat the previous steps and select a new size. Size sensing and tray linking If you want to link your trays and have selected to load Executive, JIS B5, Legal, or JIS B4 size print media, complete the steps beginning on page 181 of this topic to specify the size you want the printer...
Page 185: Chapter 56: Printing A Menu Settings Page
Printing a menu settings page The menu settings page shows current settings for the menus (user default settings), a list of installed options, and available printer memory. You can use this page to verify that all printer options are properly installed and the printer settings are correct. Note: See Understanding the printer operator panel to identify the display and...
Page 186: Chapter 57: Restoring Factory Default Settings
Restoring factory default settings When you first enter the printer menus from the operator panel, you may notice an asterisk (*) next to a value in the menus. This asterisk indicates the factory default setting . These settings are the original printer settings.
Page 187: Chapter 58: Changing Menu Settings
Changing menu settings You can use the operator panel to change printer menu settings and customize your printer to meet your specific needs. Note: Changes made from a software application override the user default settings made from the operator panel. To select a new value as the user default setting: From the Ready message, press until you see the menu you need.
Page 188: Chapter 59: Understanding Fonts
Understanding fonts A font is a set of characters and symbols created with a distinct design. The distinct design is called a typeface . The typefaces you select add personality to a document. Well-chosen typefaces make a document easier to read. The printer has numerous resident fonts in PCL 6 and PostScript 3 emulations.
Page 189: Bitmapped And Scalable Fonts
In fixed space fonts, each character has the same width. Pitch is used to specify the size of fixed space fonts. It is a measure of the number of characters that will print in one horizontal inch of type. For example, all 10-pitch fonts print 10 characters per inch (cpi) and all 12-pitch fonts print 12 cpi: In proportional (or typographic ) fonts, every character can have a different width.
Page 190: Resident Fonts
Bitmapped fonts are available in different type styles and point sizes as downloadable fonts. Contact the place where you bought your printer for more information about downloadable fonts. Scalable fonts are stored as computer programs that define the outlines of the characters in the font. Each time you print characters from a scalable font, the printer creates a bitmap of the characters at the point size you choose and saves it temporarily in printer memory.
Page 191 The following tables list all the fonts resident in your printer. See Printing sample fonts instructions on how to print samples of the fonts. You can select the resident fonts from your software application, or from the operator panel if you are using PCL 6 emulation. PCL 6 emulation PostScript 3 emulation Albertus Medium...
Page 192 PCL 6 emulation PostScript 3 emulation Helvetica Light Helvetica-Light Helvetica Light Oblique Helvetica-LightOblique Helvetica Black Helvetica-Black Helvetica Black Oblique Helvetica-BlackOblique Helvetica Helvetica Helvetica Italic Helvetica-Oblique Helvetica Bold Helvetica-Bold Helvetica Bold Italic Helvetica-BoldOblique Helvetica Narrow Helvetica-Narrow Helvetica Narrow Italic Helvetica-Narrow-Oblique Helvetica Narrow Bold Helvetica-Narrow-Bold Helvetica Narrow Bold Italic Helvetica-Narrow-BoldOblique...
Page 193 PCL 6 emulation PostScript 3 emulation Palatino Roman Palatino-Roman Palatino Italic Palatino-Italic Palatino Bold Palatino-Bold Palatino Bold Italic Palatino-BoldItalic SymbolPS Symbol Symbol Times Roman Times-Roman Times Italic Times-Italic Times Bold Times-Bold Times Bold Italic Times-BoldItalic Times New Roman TimesNewRomanPSMT Times New Roman Italic TimesNewRomanPS-ItalicMT Times New Roman Bold TimesNewRomanPS-BoldMT...
Page 194 PCL 6 emulation PostScript 3 emulation Helvetica-Condensed-Oblique StempelGaramond-Bold StempelGaramond-BoldItalic StempelGaramond-Italic StempelGaramond-Roman Apple-Chancery Chicago Geneva Monaco NewYork Oxford Taffy MonaLisa-Recut Candid Bodoni Bodoni-Italic Bodoni-Bold Bodoni-BoldItalic Bodoni-Poster Bodoni-PosterCompressed CooperBlack CooperBlack-Italic Copperplate-ThirtyTwoBC Copperplate-ThirtyThreeBC Eurostile Eurostile-Bold Eurostile-ExtendedTwo Eurostile-BoldExtendedTwo GillSans GillSans-Italic GillSans-Bold GillSans-BoldItalic GillSans-Condensed GillSans-BoldCondensed GillSans-Light GillSans-LightItalic GillSans-ExtraBold...
Page 195: Symbol Sets
PCL 6 emulation PostScript 3 emulation Goudy Goudy-Italic Goudy-Bold Goudy-BoldItalic Goudy-ExtraBold HoeflerText-Regular HoeflerText-Italic HoeflerText-Black HoeflerText-BlackItalic HoeflerText-Ornaments JoannaMT JoannaMT-Italic JoannaMT-Bold JoannaMT-BoldItalic LubalinGraph-Book LubalinGraph-BookOblique LubalinGraph-Demi LubalinGraph-DemiOblique Resident bitmapped fonts PCL 6 emulation PostScript 3 emulation Line Printer 16 POSTNET Barcode Symbol sets A symbol set is the collection of alphabetic and numeric characters, punctuation, and special characters available in the font you select.
Page 196: Downloadable Fonts
Downloadable fonts ABICOMP Brazil/Portugal Symbol ISO 21: German ABICOMP International Wingdings ISO 25: French DeskTop POSTNET Barcode ISO 60: Norwegian version 1 Legal ISO : German ISO 61: Norwegian version 2 MC Text ISO : Spanish ISO 69: French Microsoft Publishing ISO 2: IRV (Int'l Ref Version) ISO 84: Portuguese Russian-GOST...
Page 197: Chapter 60: Printing Sample Fonts
Ready message after the font sample list prints. Refer to the Technical Reference for more information about font and symbol set support. To access the Technical Reference , click the Home icon, and then click Other resources Lexmark publications Downloaded From ManualsPrinter.com Manuals...
Page 198: Chapter 61: Using Printer Menus
Using printer menus Select a menu from the following list for more information. Or, click a letter in the index at the bottom of the page to find a specific menu item that starts with that letter. Click here for a one-page overview of all the menus and their menu items. •...
Page 199 LocalTalk Menu USB Menu A4 Width Job Menu Abort Restore Factory Defaults Advanced Status Finishing Menu Alarm Control Font Name Assign Type/Bin Lines per Page Font Priority Auto Continue LocalTalk Addr Font Source Auto CR after LF LocalTalk Buffer Format Disk Auto LF after CR LocalTalk Menu Format Flash...
Page 200 LocalTalk Menu Print Resolution Serial Menu USB Menu Prime Stapler Serial Protocol Print Buffer Setup Menu Offset Pages Print Directory Staple Alarm Orientation Printer Language Staple Job Output Bin Print Fonts Staple Prime Src Overflow Bin Print Menus Std Net Setup Print Net <x>...
Page 201: Chapter 62: Paper Menu
Paper Menu Use the Paper Menu to define the paper loaded in each paper tray and the default paper source and output bin. Select a menu item for more details: • Assign Type/Bin • Paper Size • Configure Bins • Paper Source •...
Page 202: Configure Bins
Assign Type/Bin Purpose: To send print jobs to a specific output bin based on the requested paper type. Values: First select a bin: Standard Bin* Bin <x>, where <x> represents 1 through 10) Then select a value: Plain Paper Bin Envelope Bin Card Stock Bin Letterhead Bin...
Page 203: Custom Types
Configure MP Purpose: To determine when the printer selects paper loaded in the multipurpose feeder. Values: Cassette* Printer treats the multipurpose feeder like any other paper tray. If a print job requests a paper size or type that is only loaded in the multipurpose feeder, the printer pulls paper from the multipurpose feeder for the job.
Page 204: Output Bin
Output Bin Purpose: To specify the default bin for printed material. Values: Standard Bin* The printer standard bin. Bin <x> Bins 1 through 10 on the optional mailbox or bins 1 and 2 on the optional finisher. Note: If a user-defined name is available, it is displayed instead of Bin <x>. The name is truncated to 14 characters.
Page 205: Paper Loading
Paper Loading Purpose: To properly handle preprinted paper loaded in a tray, whether the job is a duplexed job or a single- sided job. Values: First select a paper type: Card Stock Load Colored Loading Ltrhead Loading Bond Loading Labels Loading Custom <x>...
Page 206: Paper Size
Paper Size Purpose: To identify the default paper size for each paper source. For trays with automatic size sensing, only the value detected by the hardware is displayed. Values: First select a paper source : Tray <x> Size Env Feeder Size MP Feeder Size Manual Pap Size Manual Env Size...
Page 207: Paper Texture
Paper Texture Purpose: To identify the texture of the paper loaded in a specific source and to ensure that characters print clearly. Values: First select a paper type: Plain Texture Preprint Texture Labels Texture Ltrhead Texture Card Stock Text Colored Texture Bond Texture Trnsprncy Text Custom <x>...
Page 208: Paper Type
Paper Type Purpose: To identify the type of paper installed in each paper source. Values: First select a paper source: Tray <x> Type Env Feeder Type MP Feeder Type Manual Pap Type Manual Env Type Then select a value: Plain Paper Labels Preprinted Envelope...
Page 209: Substitute Size
Substitute Size Purpose: To have the printer substitute the specified paper size if the requested size is not loaded. Values: Printer prompts the user to load the requested paper size. Statement/A5 Prints A5 size jobs on statement size paper if only statement size paper is loaded, and prints statement size jobs on A5 size paper if only A5 size paper is loaded.
Page 210: Chapter 63: Finishing Menu
Finishing Menu Use the Finishing Menu to define how the printer delivers the printed output. Select a menu item for more details: • Blank Pages • Multipage Print • Collation • Multipage View • Copies • Offset Pages • Duplex •...
Page 211 Collation Purpose: To keep the pages of a print job stacked in sequence, particularly when printing multiple copies of the job. Values: Off* Prints each page of a job the number of times specified by the Copies menu item. For example, if you set Copies to 2 and send three pages to print, the printer prints page 1, page 1, page 2, page 2, page 3, page 3.
Page 212: Duplex Bind
Duplex Bind Purpose: To define the way duplexed pages would be bound, and how the printing on the back of the sheet (even-numbered pages) is oriented in relation to the printing on the front (odd-numbered pages). Values: Long Edge* Assumes binding along the long end of the page (left edge for portrait orientation and top edge for landscape orientation).
Page 213 Multipage Order Purpose: To determine the positioning of multiple page images when using Multipage Print. The positioning depends on the number of images and whether the images are portrait or landscape in orientation. For example, if you select 4-Up multipage printing and portrait orientation, the results differ depending on the Multipage Order value you select: Reverse Horizontal Reverse Vertical Order...
Page 214 Multipage Print Purpose: To print multiple page images on one side of a sheet of paper. Also called N-Up or Paper Saver. Values: Off* Prints 1 page image per side. 6 Up Prints 6 page images per side. 2 Up Prints 2 page images per side.
Page 215: Separator Sheets
Separator Sheets Purpose: To insert blank separator sheets between jobs, between multiple copies of a job, or between each page of a job. Values: None* Does not insert separator sheets. Between Copies Inserts a blank sheet between each copy of a job. If Collation is Off, a blank page is inserted between each set of printed pages (all page 1’s, all page 2’s, and so on).
Page 216 Staple Job Purpose: To set stapling as the default for all print jobs. (Select stapling from the printer driver if you want to staple only specific jobs.) Values: Off* Does not staple print jobs. Auto Automatically selects the best staple position for the print job based on the feed orientation. Staple position mapping for the Auto value.
Page 217: Chapter 64: Utilities Menu
Utilities Menu Use the Utilities Menu to print a variety of listings relating to available printer resources, printer settings, and print jobs. Other menu items let you set up printer hardware and troubleshoot printer problems. Select a menu item for more details: •...
Page 218: Factory Defaults
Factory Defaults Purpose: To return your printer settings to the factory default values. Values: Restore • All menu items are returned to the factory default values except: – Display Language. – All settings in the Parallel Menu, Serial Menu, Network Menu, Infrared Menu, LocalTalk Menu, and USB Menu.
Page 219: Format Flash
Format Flash Purpose: To format the flash memory. Values: Deletes any data stored in flash memory and prepares the flash memory to receive new resources. Cancels the request to format the flash memory and leaves current resources stored in flash memory.
Page 220: Print Directory
Print Directory Purpose: To print a list of all the resources stored in flash memory or on the hard disk. Note: Print Directory is available only when either a nondefective flash or disk is installed and formatted. See also: Technical Reference Print Fonts Purpose: To print a sample of all the fonts available for the selected printer language.
Page 221: Remove Held Jobs
Remove Held Jobs Purpose: To prevent the accumulation of confidential and held jobs on the hard disk. Jobs are removed even if the jobs failed to be restored from the hard disk to printer memory. Note: Remove Held Jobs is only available when confidential jobs or held jobs are stored on an installed hard disk.
Page 222: Chapter 65: Job Menu
Job Menu The Job Menu is only available when the printer is busy processing or printing a job, when a printer message is displayed, or when the printer is in Hex Trace mode. Press to open the Job Menu. Menu Select a menu item for more details: •...
Page 223: Cancel Job
Cancel Job Purpose: To cancel the current print job. Note: Cancel Job is only displayed if the printer is processing a job or has a job in printer memory. See also: Canceling a print job; Canceling Job Confidential Job Purpose: To print confidential jobs stored in printer memory.
Page 224: Held Jobs
Held Jobs Purpose: To print Reserve Print, Repeat Print, or Verify Print jobs stored in printer memory. First select your user name: User name Press to scroll through the list of user names. Press Select to select your Menu user name from the list on the display. Then select a value: Print All Jobs Prints all held jobs associated with your user name.
Page 225: Reset Printer
Reset Printer Purpose: To reset the printer to the user default value for each menu item, delete all downloaded resources (fonts, macros, and symbol sets) stored in printer memory (RAM), and delete all data in the interface link buffer. Note: Before selecting Reset Printer, stop the current print job, and do not send any more print jobs until the reset is completed.
Page 226: Chapter 66: Quality Menu
Quality Menu Use the Quality Menu to change printer settings affecting the quality of printed characters and images. Select a menu item for more details: • PictureGrade™ • Print Resolution • Toner Darkness Note: Values marked by an asterisk are the factory default settings. PictureGrade Purpose: To improve the quality of grayscale printing at 300 and 600 dots per inch (dpi) in PostScript and PCL...
Page 227: Toner Darkness
Toner Darkness Purpose: To lighten or darken text images, or conserve toner. Values: Select a lower value for finer line width, higher definition in graphics, and lighter grayscale images. Select a higher value for bolder line widths or darker grayscale images. Select 10 for very bold text. Select a value less than 6 to conserve toner.
Page 228: Chapter 67: Setup Menu
Setup Menu Use the Setup Menu to configure a variety of printer features. Select a menu item for more details: • Alarm Control • Page Protect • Auto Continue • Power Saver • Display Language • Printer Language • Download Target •...
Page 229: Auto Continue
Auto Continue Purpose: To define the amount of time (in seconds) the printer waits after displaying an operator intervention error message before it resumes printing. Values: Disabled* Printer does not resume printing until someone clears the error message. 5...255 Printer waits the specified amount of time, and then automatically resumes printing. This timeout value also applies if the menus are displayed (and the printer is offline) for the specified period of time.
Page 230: Jam Recovery
Hole Punch Alarm Purpose:‘ To specify how the printer responds when the hole punch box becomes full. Values: Off* When Off is selected, printing does not stop if Box <x> Full or Box <x> Near Full appears on the display. Single Printer stops printing, displays Empty Box <x>, and sounds three quick beeps.
Page 231: Job Accounting
Job Accounting Purpose: To store statistical information about your most recent print jobs on the hard disk. The statistics include whether the job printed with or without errors, the print time, the job size (in bytes), the requested paper size and paper type, the total number of printed pages, and the number of copies requested. Values: Off* Printer does not store job statistics on disk.
Page 232: Page Protect
Page Protect Purpose: To successfully print a page that may otherwise generate Complex Page errors. Values: Off* Prints a partial page of data if memory is insufficient to process the entire page. Ensures that an entire page is processed before it prints. If, after selecting On, you still cannot print the page, you may also have to reduce the size and number of fonts on the page, or increase the installed printer memory.
Page 233: Printer Language
Printer Language Purpose: To establish the default printer language used to communicate data from the computer to the printer. Values: PCL Emulation* PCL emulation, compatible with Hewlett-Packard printers. PS Emulation PostScript emulation, compatible with Adobe PostScript language. Note: Setting a printer language as the default does not prevent a software application from sending print jobs that use the other language.
Page 234 Staple Alarm Purpose: To specify how the printer responds when it is out of staples. Values: Off* When Off is selected, the printer does not stop printing, just stapling. The operator panel displays Staples Empty. Single Printer stops printing, displays Load Staples, and sounds three quick beeps. Continuous Printer stops printing, displays Load Staples, and repeats three beeps every 10 seconds until the staple cartridge is replaced.
Page 235: Wait Timeout
Wait Timeout Purpose: To specify the amount of time (in seconds) the printer waits to receive additional bytes of data from the computer. When this timeout expires, the print job is canceled. Values: Disabled Disables Wait Timeout. 15...65535 (40*) Specifies the amount of time the printer waits for additional data before it cancels the job.
Page 236: Chapter 68: Pcl Emul Menu
PCL Emul Menu Use the PCL Emul Menu to change printer settings that only affect jobs using the PCL emulation printer language. Select a menu item for more details: • A4 Width • Orientation • Auto CR after LF • Pitch •...
Page 237: Auto Cr After Lf
Auto CR after LF Purpose: To specify whether the printer automatically performs a carriage return after a line feed control command. Values: Off* Printer does not perform a carriage return after a line feed control command. Printer performs a carriage return after a line feed control command. Auto LF after CR Purpose: To specify whether the printer automatically performs a line feed after a carriage return control...
Page 238: Font Source
Font Source Purpose: To determine the set of fonts displayed in the Font Name menu item. Values: Resident* Displays all fonts resident in printer RAM when the printer ships from the factory. Download Displays all fonts downloaded to printer RAM. Flash Displays all fonts stored in flash memory.
Page 239 Orientation Purpose: To determine how text and graphics are oriented on the page. Values: Portrait* Prints text and graphics parallel to the short edge of the paper. Landscape Prints text and graphics parallel to the long edge of the paper. Pitch Purpose: To specify the font pitch for scalable monospaced fonts.
Page 240: Point Size
Point Size Purpose: To change the point size for scalable typographic fonts. Values: 1...1008 (in increments of 0.25 points) Point size refers to the height of the characters in the font. One point equals approximately 1/72 of an inch. You can select point sizes from 1 to 1008 in increments of 0.25 points. Note: Point Size is only displayed for typographic fonts.
Page 241 Tray Renumber Purpose: To configure your printer to work with printer drivers or applications that use different source assignments for the paper trays. First select a paper source: Assign Tray <x> Assign Env Feeder Assign Man Env Assign MP Feeder Assign Man Paper Then select a value: Off*...
Page 242: Chapter 69: Postscript Menu
PostScript Menu Use the PostScript Menu to change printer settings that only affect jobs using the PostScript emulation printer language. Select a menu item for more details: • Font Priority • Print PS Error Note: Values marked by an asterisk are the factory default settings. Font Priority Purpose: To establish the font search order.
Page 243: Chapter 70: Parallel Menu
Parallel Menu Use the Parallel Menu to change printer settings affecting jobs sent to the printer through a parallel port (either Std Parallel or Parallel Opt <x>). Select a menu item for more details: • Advanced Status • Parallel Mode 1 •...
Page 244: Honor Init
Honor Init Purpose: To determine whether the printer honors hardware initialization requests from the computer. The computer requests initialization by activating the INIT signal on the parallel interface. Many personal computers activate the INIT signal each time the computer is turned on and off. Values: Off* Printer does not honor hardware initialization requests from the computer.
Page 245 NPA Mode Purpose: To specify whether the printer performs the special processing required for bidirectional communication, following the conventions defined in the Network Printing Alliance (NPA) Protocol. Values: Printer performs NPA processing. If data is not in NPA format, it is rejected as bad data. Printer does not perform NPA processing.
Page 246: Parallel Mode 1
Parallel Mode 1 Purpose: To control the pull-up resistors on the parallel port signals. This menu item is useful for personal computers that have open collector outputs on the parallel port signals. Values: Disables the resistors. Off* Enables the resistors. Parallel Mode 2 Purpose: To determine whether the parallel port data is sampled on the leading or trailing edge of strobe.
Page 247 Protocol Purpose: To specify the parallel interface protocol. Values: Standard May resolve some parallel interface problems. Fastbytes* Provides compatibility with most existing parallel interface implementations (recommended setting). See also: Technical Reference PS SmartSwitch Purpose: To configure the printer so it automatically switches to PostScript emulation when a print job received through the parallel port requires it, regardless of the default printer language.
Page 248: Chapter 71: Serial Menu
Serial Menu Use the Serial Menu to change printer settings affecting jobs sent to the printer through a serial port (either Standard Serial or Serial Opt <x>). Select a menu item for more details: • Baud • PS SmartSwitch • Data Bits •...
Page 249: Data Bits
Data Bits Purpose: To specify the number of data bits that are sent in each transmission frame. Values: See also: Technical Reference Honor DSR Purpose: To determine whether the printer uses the Data Set Ready (DSR) signal. DSR is one of the handshaking signals for most serial interface cables.
Page 250 NPA Mode Purpose: To specify whether the printer performs the special processing required for bidirectional communication, following the conventions defined in the Network Printing Alliance (NPA) Protocol. Values: Printer performs NPA processing. If data is not in NPA format, it is rejected as bad data. Printer does not perform NPA processing.
Page 251 PCL SmartSwitch Purpose: To configure the printer so it automatically switches to PCL emulation when a print job received through the serial port requires it, regardless of the default printer language. Values: Printer examines data on the serial interface and selects PCL emulation if the data indicates that is the required printer language.
Page 252: Robust Xon
Robust XON Purpose: To determine whether the printer communicates availability to the computer. Values: Off* Printer waits to receive data from the computer. Printer sends a continuous stream of XONs to the host computer to indicate that the serial port is ready to receive more data. This menu item only applies to the serial port if Serial Protocol is set to XON/XOFF.
Page 253: Serial Protocol
Serial Buffer Purpose: To configure the size of the serial input buffer. Values: Disabled Disables the serial port. Auto* Printer automatically calculates the Serial Buffer size (recommended setting). 3K to maximum User specifies the Serial Buffer size. The maximum size depends on the size allowed amount of memory in your printer, the size of the other link buffers, and whether Resource Save is set to On or Off.
Page 254: Chapter 72: Network Menu
Network Menu Use the Network Menu to change printer settings affecting jobs sent to the printer through a network port (either Standard Network or Network Opt <x>). Select a menu item for more details: • Job Buffering • MAC Binary PS •...
Page 255: Network Buffer
MAC Binary PS Purpose: To configure the printer to process Macintosh binary PostScript print jobs. Values: Printer processes raw binary PostScript print jobs from computers using the Macintosh operating system. Note: This setting often causes Windows print jobs to fail. Printer filters PostScript print jobs using standard protocol.
Page 256 NPA Mode Purpose: To specify whether the printer performs the special processing required for bidirectional communication, following the conventions defined in the Network Printing Alliance (NPA) Protocol. Values: Printer does not perform NPA processing. Auto* Printer examines the data to determine the format and then processes it appropriately. Note: Changing this menu item automatically resets the printer.
Page 257: Std Net Setup
PS SmartSwitch Purpose: To configure the printer so it automatically switches to PostScript emulation when a print job received through the network port requires it, regardless of the default printer language. Values: Printer examines data on the network interface connection and selects PostScript emulation if the data indicates that is the required printer language.
Page 258: Chapter 73: Infrared Menu
Infrared Menu Use the Infrared Menu to change printer settings affecting jobs sent to the printer through an infrared port. Select a menu item for more details: • Infrared Buffer • PCL SmartSwitch • Infrared Port • PS SmartSwitch • Job Buffering •...
Page 259 Infrared Port Purpose: To activate the infrared port. Values: Disabled* Disables the infrared port and all other menu items in the Infrared Menu. IR Option <x> Activates the specified infrared port. Job Buffering Purpose: To specify whether the printer temporarily stores jobs on the hard disk before printing. Values: Off* Does not buffer print jobs to the hard disk.
Page 260 NPA Mode Purpose: To specify whether the printer performs the special processing required for bidirectional communication, following the conventions defined in the Network Printing Alliance (NPA) Protocol. Values: Printer does not perform NPA processing. Auto* Printer examines the data to determine the format and then processes it appropriately. Note: Changing this menu item automatically resets the printer.
Page 261 PS SmartSwitch Purpose: To configure the printer so it automatically switches to PostScript emulation when a print job received through the infrared port requires it, regardless of the default printer language. Values: Printer examines data on the infrared interface and selects PostScript emulation if the data indicates that is the required printer language.
Page 262 Window Size Purpose: To specify the maximum number of infrared frames the printer can receive before sending an acknowledgment to the host computer. Values: Auto* Printer sets the Window Size value during a power-on reset to maximize link performance (recommended). User sets the Window Size to one frame (1).
Page 263: Chapter 74: Localtalk Menu
LocalTalk Menu Use the LocalTalk Menu to change printer settings affecting jobs sent to the printer through a LocalTalk port. Select a menu item for more details: • Job Buffering • LocalTalk Zone • LocalTalk Addr • NPA Hosts • LocalTalk Buffer •...
Page 264 LocalTalk Buffer Purpose: To configure the size of the LocalTalk input buffer. Values: Disabled Disables the LocalTalk port. Auto* Printer automatically calculates LocalTalk Buffer size (recommended). 6K to maximum User specifies the LocalTalk Buffer size. The maximum size depends on the size allowed amount of memory in your printer, the size of the other link buffers, and whether Resource Save is set to On or Off.
Page 265 NPA Hosts Purpose: To specify the maximum number of NPA hosts that can register for NPA alerts. Values: 1...10 (2*) NPA Mode Purpose: To specify whether the printer performs the special processing required for bidirectional communication, following the conventions defined in the Network Printing Alliance (NPA) Protocol. Values: Printer does not perform NPA processing.
Page 266 PS SmartSwitch Purpose: To configure the printer so it automatically switches to PostScript emulation when a print job received through the LocalTalk port requires it, regardless of the default printer language. Values: Printer examines data on the LocalTalk interface and selects PostScript emulation if the data indicates that is the required printer language.
Page 267: Chapter 75: Usb Menu
USB Menu Use the USB Menu to change printer settings affecting a Universal Serial Bus (USB) port (USB Option <x>). Select a menu item for more details: • Job Buffering • MAC Binary PS • NPA Mode • PCL SmartSwitch •...
Page 268 MAC Binary PS Purpose: To configure the printer to process Macintosh binary PostScript print jobs. Values: Printer processes raw binary PostScript print jobs from computers using the Macintosh operating system. Note: This setting often causes Windows print jobs to fail. Printer filters PostScript print jobs using standard protocol.
Page 269: Usb Buffer
PS SmartSwitch Purpose: To configure the printer so it automatically switches to PostScript emulation when a print job received through the USB port requires it, regardless of the default printer language. Values: Printer examines data on the USB interface and selects PostScript emulation if the data indicates that is the required printer language.
Page 270: Chapter 76: Understanding Printer Messages
Understanding printer messages The printer operator panel displays messages describing the current state of the printer and indicates possible printer problems you must resolve. This topic provides a list of all printer messages, explains what they mean, and tells you how to clear the messages. Ready Tray 3 Empty Menu...
Page 271 Menus Disabled Activating Menu Changes Fax <x> Flushing Buffer Network Card Busy Formatting Disk DO NOT Bin <x> Full Network <x> POWER OFF Box M Full Network <x>.<y> Formatting Disk yyy% Box M Missing No Jobs Found. Retry? Formatting Flash Box M Near Full Not Ready Busy...
Page 272 Release Surface L 54 Serial Option <x> Error Remove Paper <specified 54 Standard Serial Error bin> 54 Std Network Res Reduced Software Error Resetting the Printer 54 Std Par ENA Connection Lost Resetting Maint Cnt Value 55 Insufficient Fax Buffer Restore Held Jobs.
Page 273 Activating Menu Changes What this message means: The printer is activating changes made to the printer settings. What you can do: Wait for the message to clear. See also: Disabling the operator panel menus Bin <x> Full What this message means: The specified bin is full.
Page 274 Box M Missing What this message means: The hole punch box is either not installed, or is installed incorrectly. What you can do: Install the hole punch box. See also: Emptying the hole punch box Box M Near Full What this message means: The hole punch box is almost full.
Page 275 Canceling Job What this message means: The printer is processing a request to cancel the current print job. What you can do: Wait for the message to clear. See also: Canceling a print job Change Tray <x> What this message means: The printer is requesting different paper than what is loaded in the specified tray or defined by the Paper Size or Paper Type settings for that tray.
Page 276 Check <source> Paper Guide What this message means: The guide in the specified tray is set incorrectly or the print media is loaded incorrectly. What you can do: Move the guide to the proper position or load the print media correctly. See also: Loading the trays;...
Page 277 Close Deflector G What this message means: The plastic deflector (Deflector G) on the finisher is open. What you can do: Close the deflector to clear the message. Use the label on the printer to locate Deflector G. See also: Message maps;...
Page 278 Delete All Jobs What this message means: The printer is requesting confirmation to delete all held jobs. What you can do: • Press to continue. The printer deletes all held jobs. • Press to cancel the operation. Stop See also: Printing and deleting held jobs Deleting Jobs What this message means:...
Page 279 Disk Corrupted. Reformat? What this message means: The printer has attempted a disk recovery process and cannot repair the disk. The disk cannot be used unless it is reformatted. What you can do: • Press . All disk data will be lost when the disk is reformatted. •...
Page 280 Enabling Menus What this message means: The printer is responding to a request to make the menus available to all users. What you can do: Wait for the message to clear, and then press to view the menus from the operator Menu panel.
Page 281 Fax <x> What this message means: The printer is processing an incoming fax. What you can do: Wait for the message to clear. Flushing Buffer What this message means: The printer is flushing corrupted print data and discarding the current print job. What you can do: Wait for the message to clear.
Page 282 Held Jobs may be lost What this message means: The printer memory is too full to continue processing print jobs. What you can do: • Press to clear the message and continue printing. The printer frees memory by deleting the oldest held job and continues deleting held jobs until there is enough printer memory to process the job.
Page 283 Infrared <x> What this message means: An infrared interface is the active communication link. Insert Box M What this message means: The hole punch box is either not installed, or is installed incorrectly. What you can do: Correctly install the hole punch box to clear the message. See also: Emptying the hole punch box Insert Print...
Page 284 Insert Staple Cartridge What this message means: The staple cartridge is either not installed, or is installed incorrectly. What you can do: • Correctly install the staple cartridge to clear the message. • Press to clear the message and continue printing without stapling. Note: If you choose to ignore the message, the printer handles the job as if the stapler is out of staples.
Page 285 Load Env Feeder What this message means: The printer is trying to feed envelopes from the envelope feeder. The printer detects it is empty. What you can do: • Load envelopes of the size and type requested on the second line of the display. The printer automatically clears the message and continues printing the job.
Page 286 Load MP Feeder What this message means: The printer is trying to feed paper from the multipurpose feeder. The printer detects it is empty. What you can do: • Load a sheet of the paper specified on the second line of the display in the multipurpose feeder.
Page 287 Load Tray <x> What this message means: The printer is trying to feed paper from a source it detects is empty. What you can do: • Load paper of the size and type requested on the second line of the display in the specified tray.
Page 288 Menus Disabled What this message means: The printer menus are disabled. You cannot change the printer settings from the operator panel. What you can do: You can still open the Job Menu to cancel a job that is printing or to select a confidential job or a held job that you want to print.
Page 289 No Jobs Found. Retry? What this message means: The four-digit personal identification number (PIN) you entered is not associated with any confidential print job. What you can do: • Press to enter another PIN. • Press to clear the PIN entry prompt. Stop See also: Entering a personal identification number (PIN)
Page 290 Performing Self Test What this message means: The printer is running the series of start-up tests it performs after it is turned on. What you can do: Wait for the message to clear. Power Saver What this message means: The printer is ready to receive and process data. It is reducing its electricity consumption while idle.
Page 291 Priming Stapler What this message means: The printer is preparing the stapler to staple print jobs. After the printer feeds a sheet of paper from the tray specified in the Staple Prime Source menu item, the stapler attempts to staple the page until it is successful.
Page 292 Printing Font List What this message means: The printer is processing or printing a list of all available fonts for the specified printer language. What you can do: Wait for the message to clear. See also: Print Fonts Printing Job Accounting Stat What this message means: The printer is processing or printing all job accounting statistics stored on the hard disk.
Page 293 Prog System Code What this message means: The printer is programming new system code. What you can do: Wait for the message to clear and the printer to reset. Do not turn the printer off while this message is displayed. ARNING Program Flash What this message means:...
Page 294 Queuing and Deleting Jobs What this message means: The printer is deleting one or more held jobs and sending one or more jobs to print. What you can do: Wait for the message to clear. See also: Printing and deleting held jobs Queuing Jobs What this message means: The printer is sending one or more held jobs to print.
Page 295 Ready Hex What this message means: The printer is in Hex Trace mode and is ready to receive and process print jobs. What you can do: • Send a job to print. All data sent to the printer is printed in hexadecimal and character representation.
Page 296 Remove Paper <specified bin> What this message means: The specified output bin, or bins, is full. What you can do: Remove the stack of paper from the specified bin(s) to clear the message. Res Reduced What this message means: The printer is reducing the resolution of a page in the current job from 600 dots per inch (dpi) to 300 dpi to prevent a 38 Memory Full error.
Page 297 Resetting Maint Cnt Value What this message means: The printer is resetting the counter that tracks wear on the items included in a maintenance kit. What you can do: Wait for the message to clear. See also: Resetting the maintenance page counter;...
Page 298 Restoring Factory Defaults What this message means: The printer is restoring the factory default printer settings. When factory default settings are restored: • All downloaded resources (fonts, macros, symbol sets) in the printer memory are deleted. • All menu settings return to the factory default setting except : –...
Page 299 Serial <x> What this message means: A serial interface is the active communication link. Staples Empty What this message means: The staple cartridge is out of staples, or a staple cartridge is not installed. What you can do: Install a new staple cartridge to clear the message. See also: Replacing a staple cartridge Staples Low...
Page 300 Toner Low What this message means: The print cartridge is low on toner. What you can do: Replace the print cartridge. Note: If you do not replace the print cartridge, you may experience print quality problems. See also: Replacing the print cartridge Tray <x>...
Page 301 Tray <x> Missing What this message means: The specified tray is either missing or not fully inserted into the printer. What you can do: Insert the tray completely into the printer. See also: Loading the trays USB <x> What this message means: The printer is processing data through the specified USB port.
Page 302 2<xx> Paper Jam What this message means: The printer detects a paper jam. Although the location of the paper jam appears on the second line of the display, you must clear paper from the entire paper path. What you can do: Clear the paper path.
Page 303 34 Wrong Paper Size in Tray <x> What this message means: The printer was expecting to pick a different size paper from the specified tray than what it now detects is moving through the paper path. What you can do: •...
Page 304 37 Insufficient Collation Area What this message means: The printer memory (or hard disk, if installed) does not have the free space necessary to collate the print job. What you can do: • Press to print the portion of the job already stored and begin collating the rest of the job. •...
Page 305 37 Insufficient Memory What this message means: The printer cannot process print jobs or restore held jobs from the hard disk because printer memory is full. Note: The message 37 Insufficient Memory alternates with either Held Jobs may be lost Held Jobs May Not Be Restored What you can do: is the alternating message, you can:...
Page 306 38 Memory Full What this message means: The printer is processing data, but the memory used to store pages is full. What you can do: • Press to clear the message and continue printing the job. The job may not print correctly. •...
Page 307 51 Defective Flash What this message means: The printer detects defective flash memory. What you can do: Press to clear the message and continue printing. You must install different flash memory before you can download any resources to flash. 52 Flash Full What this message means: There is not enough free space in the flash memory to store the data you are trying to download.
Page 308 53 Unformatted Flash What this message means: The printer detects unformatted flash memory. What you can do: • Press to clear the message and continue printing. You must format the flash memory before you can store any resources on it. •...
Page 309 54 Serial 54 Standard Option <x> Error Serial Error What this message means: The printer has detected a serial interface error on a serial port. What you can do: • Make sure the serial link is set up correctly and you are using the appropriate cable. •...
Page 310 55 Insufficient Fax Buffer What this message means: The buffer used to process data is too full to receive an incoming fax. This has broken the connection between the printer and the sending fax machine. The printer will not accept additional fax data until sufficient fax buffer space is made available.
Page 311 56 USB Port <x> 56 Standard USB Disabled Port Disabled What this message means: Data has been sent to the printer through a USB port, but the USB port is disabled. What you can do: • Press to clear the message. The printer discards any data received through the USB port. •...
Page 312 58 Too Many Disks Installed What this message means: Too many hard disks are installed on the printer. The printer only supports one hard disk at a time. What you can do: Turn off and unplug the printer. Remove the excess hard disks from the printer. Plug in the printer and turn it on.
Page 313 62 Disk Full What this message means: There is not enough memory on the hard disk to store the data sent to the printer. What you can do: • Press to clear the message and continue processing. Any information not previously stored on the hard disk is deleted.
Page 314 80 Scheduled Maintenance What this message means: The printer requires replacement of routine maintenance items to maintain top performance and avoid print quality and paper feed problems. What you can do: Replace the maintenance items and reset the printer maintenance page counter. See also: Replacing the items in the maintenance kit;...
Page 315 The message automatically clears in 30 seconds. The printer returns to the Ready message and disables the download emulator on the firmware card. Download the correct download emulator version from the Lexmark Web site at www.lexmark.com to the firmware card.
Page 316: Notices
Notices • Edition notice • Trademarks • Licensing notice • Safety information • Cautions and warnings • Electronic emission notices • German acoustics statement • Energy Star • Laser notice Downloaded From ManualsPrinter.com Manuals...
Page 317 Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727.
Page 318: Trademarks
Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. PictureGrade is a trademark of Lexmark International, Inc. Operation ReSource is a service mark of Lexmark International, Inc.
Page 319: Licensing Notice
BSD License and Warranty statements GNU General Public License The Lexmark modified GNU licensed software is free software; you can redistribute it and/or modify it under the terms of the licenses referenced above. These licenses do not provide you any rights to the Lexmark copyrighted software in this printer.
Page 320: Cautions And Warnings
— with a network cable attached The Lexmark W820 laser printer has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 321 — without a network cable attached The Lexmark W820 laser printer has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 322 Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1329605. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 323: German Acoustics Statement
This feature will cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this program. As an Energy Star Partner, Lexmark International, Inc. has determined that this product meets the Energy Star guidelines for energy efficiency.
Page 324: Laser Notice
Laser notice The following laser notice label may be affixed to this printer as shown: Class 1 laser statement label CLASS 1 LASER PRODUCT LASER KLASSE 1 LUOKAN 1 LASERLAITE APPAREIL À LASER DE CLASSE 1 TO IEC 825 Laser notice The printer is certified in the U.S.
Page 325: Index
Index removing 153 determining supplies status 136 output 202 disabling 180 A4 Width (PCL Emul Menu) 234 overflow 202 auto size sensing 180 Abort Restore (Job Menu) 220 bitmapped fonts, definition 187 operator panel menus 178 aborting restoration of held jobs Blank Pages (Finishing Menu) 208 Power Saver 179 buffer sizes, adjusting 256...
Page 326 fax 220 weight and style 186 Window Size 260 fax, canceling 220 Format Disk (Utilities Menu) 216 infrared port 257 finisher 38, 159 Format Flash (Utilities Menu) 217 activating 257 bins 38 fuser 115 adjusting transmission speeds cables, unplugging 161 installing 119 check installation 273 removing 116...
Page 327 Licensing notice 317 ordering 102 54 Std Par ENA Connection Lines per Page (PCL Emul Menu) replacing 115 Lost 307 fuser 116 55 Insufficient Fax Buffer 308 linking 30 pick rollers 126 56 Parallel Port <x> Disabled bins 39 transfer roller 122 trays 30 wiper blade, cleaning 132 56 Serial Port <x>...
Page 328 Held Jobs May Not Be Restored Tray <x> Empty 298 See also NPA hosts 263 Tray <x> Low 298 network port 254 Infrared 281 Tray <x> Missing 299 parallel port 243 Insert Box M 281 USB <x> 299 serial port 248 Insert Print Cartridge 281 Waiting 299 USB port 266...
Page 329 reprinting jammed pages 228 labels 20 automatic line feed 235 paper jams, clearing 63 transparencies 20 font name 235 duplex unit 84 paper, specifying 204 font sample print 218 fuser area 82 automatic size sensing 204 font source 236 multipurpose feeder 80 custom type 201 font support 195 optional finisher 90...
Page 330 font priority 240 mailbox 8 on wrong print media 55 font sample print 218 resetting 223 large jobs do no collate 56 font support 195 standard printer 7 mailbox 57 printing PS errors 240 taking offline 140 frequent jams 57 resident fonts 188 with Menu button 140 operator panel 54...
Page 331 LocalTalk port 264 Job Accounting 229 network port 255 Job Acct Limit 229 safety information 317 parallel port 245 Page Protect 230 scalable fonts 188 serial port 249 Power Saver 230 definition 188 USB port 267 Print Timeout 231 resident 188 publications Printer Language 231 scheduled maintenance 312...
Page 332 wait 233 Job Acct Stat 217 toner 232 Print Directory 218 alarm 232 Print Fonts 218 cleaning printer 109 Print Menus 218 cleanup 109 Print Net<x> Setup 218 spill 109 Remove Held Jobs 219 Toner Alarm (Setup Menu) 232 Toner Darkness (Quality Menu) values, selecting 185 transfer roller 115 Verify Print 15...
Page 333 Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2001 Lexmark International, Inc. 740 West New Circle Road Lexington, Kentucky 40550 www.lexmark.com Downloaded From ManualsPrinter.com Manuals...

Lexmark W820 User Manual

Chapter 1: Printer Overview

Chapter 2: Sending a Job to Print

Chapter 3: Canceling a Print Job

Chapter 4: Conserving Supplies

Chapter 5: Using the Print and Hold Function

Chapter 6: Printing a Confidential Job

Chapter 7: Print Media Specifications

Chapter 8: Loading the Trays

Chapter 9: Linking Trays

Chapter 10: Loading the Multipurpose Feeder

Chapter 11: Loading the Envelope Feeder

Chapter 12: Using the Output Bins

Chapter 13: Linking Bins

Chapter 14: Finishing Capabilities

Chapter 15: Tips for Successful Printing

Chapter 16: Checking an Unresponsive Printer

Chapter 17: Solving Print Quality Problems

Chapter 18: Solving Paper Feed Problems

Chapter 19: Solving Other Printing Problems

Chapter 20: Solving Mailbox Problems

Chapter 21: Solving Finisher Problems

Chapter 22: Solving Other Option Problems

Chapter 23: Calling for Service

Chapter 24: Clearing Print Media Jams

Chapter 25: Clearing Staple Jams

Chapter 26: Ordering Supplies and Maintenance Items

Chapter 27: Replacing the Print Cartridge

Chapter 28: Cleaning the Printer

Chapter 29: Replacing a Staple Cartridge

Chapter 30: Emptying the Hole Punch Box

Chapter 31: Replacing the Items in the Maintenance Kit

Chapter 32: Replacing the Fuser

Chapter 33: Replacing the Transfer Roller

Chapter 34: Replacing Pick Rollers

Chapter 35: Cleaning the Wiper Blade

Chapter 36: Resetting the Maintenance

Chapter 37: Determining the Status of Supplies

Chapter 38: Storing Supplies

Chapter 39: Recycling Used Supplies

Chapter 40: Priming the Stapler

Chapter 41: Understanding the Printer Operator Panel

Chapter 42: Configuring Printer Alerts

Chapter 43: Removing the Multipurpose Feeder

Chapter 44: Removing the Optional Envelope Feeder

Chapter 45: Removing the Optional Duplex Unit

Chapter 46: Removing the Optional Mailbox

Chapter 47: Removing the Optional Finisher

Chapter 48: Reinstalling the Stacking Arm

Chapter 49: Removing the Optional High Capacity Feeder

Chapter 50: Removing the Printer from the Base Cabinet

Chapter 51: Removing Memory and Option Cards

Chapter 52: Disabling the Operator Panel Menus

Chapter 53: Disabling Power Saver

Chapter 54: Disabling Size Sensing

Chapter 55: Sensing Special Print Media Sizes

Chapter 56: Printing a Menu Settings Page

Chapter 57: Restoring Factory Default Settings

Chapter 58: Changing Menu Settings

Chapter 59: Understanding Fonts

Chapter 60: Printing Sample Fonts

Chapter 61: Using Printer Menus

Chapter 62: Paper Menu

Chapter 63: Finishing Menu

Chapter 64: Utilities Menu

Chapter 65: Job Menu

Chapter 66: Quality Menu

Chapter 67: Setup Menu

Chapter 68: PCL Emul Menu

Chapter 69: Postscript Menu

Chapter 70: Parallel Menu

Chapter 71: Serial Menu

Chapter 72: Network Menu

Chapter 73: Infrared Menu

Chapter 74: Localtalk Menu

Chapter 75: USB Menu

Chapter 76: Understanding Printer Messages

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Summary of Contents for Lexmark W820