Polycom VVX 300 Manual page 7

When on an active call and a second call comes in to your extension,
the available Caller ID of the new call will show on the entire screen of
the phone and you will hear a beep. You can do one of the following:
• Press the Answer softkey to place your current call on hold and
answer the new call
• Press the Reject softkey to send the new call directly to voicemail
After the second call waiting beep, the phone screen will
show both calls. The call that you are currently on will be
shown at the top. The second call that is coming in will show
below it and it will have a ringing phone icon to the right.
The softkeys at the bottom will control the active call. You
can press down on the Navigation key to select the new call
and then press the Answer softkey to answer it. This will
place the original call on hold
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