Ecolab Nexa Service & Reference Manual page 17

Nexa™ Customer Service Reference Guide
•
TF dispenser
won't work-
Dispenser
indicator light
has lit up, but
it is not making
any noise
•
•
•
TF dispenser
won't work-
Dispenser
indicator light
is not working
•
•
•
need to manually pull the pump down to engage it
in the tabs.
Wait at least 5 seconds and then put hand 1-4
Improper use
inches below the dispenser. Make sure fingertips
are fairly close to the wall. Cover must be shut in
order for activation to take place (depresses cover
switch). You must remove your hand completely
and replace it before a new dispense will trigger.
Also, make sure it is not a manual dispenser.
Remove the battery cover by taking off the 2
Batteries are
thumbscrews, remove the existing batteries and
dead- If the
replace them with new batteries according to the
dispenser
battery orientation sticker inside the battery
indicator light is
compartment. Replace the battery cover and fully
blinking red
screw down the thumbscrews. See installation
every couple
instructions.
seconds.
Remove the battery cover by taking off the 2
Dispenser
thumbscrews. Take it completely off and then
needs to be
replace it by fully screw down the thumbscrews.
reset-Dispenser
indicator light
blinks red every
couple seconds
Remove the battery cover by taking off the 2
Batteries are
thumbscrews, remove the existing batteries and
dead
replace them according to the battery orientation
sticker inside the battery compartment. Replace
the battery cover and fully screw down the
thumbscrews. See installation instructions.
Remove the battery pull tab sticking out of the
Battery pull tab
battery compartment. See installation instructions.
was not removed
Try and tighten the thumbscrews- tighten them until
Thumbscrews
the battery cover cannot easily move around.
are loose
Confirm the batteries match the orientation as
Batteries were
shown on the sticker inside the battery
inserted
compartment.
improperly
CONFIDENTIAL
January 2014
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Page 17
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