When Your System Arrives
When the system arrives inspect the shipping containers for signs of rough handling or damage.
Indicate any such signs on the bill of lading. Report any damage immediately to the shipping
carrier and to a Spectra-Physics Customer Service Representative.
Retain the shipping containers. The containers will be required if the system is returned to the
factory for service. The containers may also be needed to support a shipping damage claim.
The packing list identifies all items that have been ordered. Check each item received against the
packing list, open all packages and inspect them for possible shipping damage. Make sure that
each system has a user's Packet, which contains a USB stick. Note that some items may have been
installed at the factory. Report any missing or damaged items to Spectra-Physics.
©Newport Corporation
MKS Spectra-Physics Confidential
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