Solving Problems
The margin setting in the application software is not within the print area.
Solutions
Adjust the margin setting in the application so that it falls within the printable area.
"Printing Features" on page 195
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The print start position settings on the printer have been changed.
Solutions
You need to set the print start position (offset) for some applications. See the following to make settings.
"Printer Adjust Menu" on page 201
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Printed Characters Are Incorrect or Garbled
The following causes can be considered.
There is a problem with the usage environment.
Solutions
If you can perform test printing or status printing correctly, there may be a problem in the usage
environment. Check the following points.
❏ The printer is connected correctly with the correct cable.
❏ The computers specifications support the printer's system requirements.
You are using the printer driver for a different printer.
Solutions
Make sure that the printer driver you are using is for this printer. Check the printer name on the top of
the printer driver window.
Cannot Read Barcodes
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Print Quality is Poor
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