Zoetis vetscan SA User Manual page 57

The VETSCAN SA also displays some specific error and warning codes.
Type Error No.
Error E0
Error E1
Error E3
Error E4
Error E5
Error E6
Error E7
Error E8
Warning W10
Warning W11
Warning W12
Warning N/A
Camera Error N/A
Camera Error N/A
Logged Error N/A
Warning NW14
Warning NW16
Warning NW17
Warning NW18
Description
Comms timeout
Failed to open camera
connection
Reagent Kit issue – Lot not
entered or expired.
Waste container is full
No Rinse detected
Rinse A empty or disconnected
Rinse B empty or disconnected
Insufficient space on the disk
Cleaner use is due
Auto Focus is due
Insufficient space on system disc Contact Zoetis representative.
Warning or Error: Please go to
Tools to correct; There is one or
more Warnings or Errors shown
on the Tools Screen that needs
to be corrected before a run
can occur (After clicking Run or
pressing blue start paddle).
NOTE: The SA Status Light color
on the Measure screen will be
changed to solid red during
these Warning or Error states.
Problem with camera
connection and this test may be
invalid
Cannot connect to camera
Serious SA software error
condition occurred.
Ethernet Cable Error
Static IP Conflict
DHCP ERROR
EMR Error
Remedy
Check external connections and restart.
Contact Zoetis representative.
Contact Zoetis representative.
Install a new Reagent Kit.
Empty the waste container to continue
testing.
Check tubing, Prime, or do Reagent Kit
change if empty.
Check tubing, Prime Rinse A, or do
Reagent Kit change if empty.
Check tubing, Prime Rinse B, or do
Reagent Kit change if empty.
Contact Zoetis representative.
Run Cleaner cycle now.
Run Auto Focus
Go to Tools section, Select the Error(s)
and/or Warning(s), press the "Solve"
button, and follow the Instructions.
Solve Errors first.
Check the results for incomplete
thumbnails. Contact Zoetis
representative.
Contact Zoetis representative.
Follow on screen instructions to quit the
SA software, and then power cycle the
SA analyzer to recover. Contact Zoetis
representative.
Check Ethernet cable is connected at
back of analyzer and to network.
Contact Zoetis representative.
Contact Zoetis representative.
Contact Zoetis representative.
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