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Error/Failure
UA analyzer not
connecting to SA
UA results not
transferring over
to SA
Potential Causes
1- UA analyzer not powered on.
2-UA not plugged into back of SA.
3-UA Y Cable damaged.
4-SA USB port damaged.
5- UA settings not correct on SA
analyzer.
6- UA settings not correct on UA
analyzer.
1- UA analyzer operated independently
from the SA.
2-UA disconnected from SA.
Possible Solutions
1- Turn on UA.
2- Plug UA-connected Y Cable
into USB port on back of SA
analyzer.
3- Try another Y Cable.
4- Try plugging Y Cable into
another SA USB port.
5- Verify settings by selecting
VETSCAN UA after clicking
Options button under Tools
menu and contact Zoetis
representative.
6- Verify UA Settings by
selecting Settings on UA
screen. USB Send is ON.
1- Locate UA test report on the
UA database and transmit
the data by pushing "USB
Send" icon. Start next test
process on SA.
2- Reconnect UA to SA using
Y Cable.
VE TS CA N SA US ER ' S M A N UA L
1 . 2 S OF T WA RE
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