Instrument Problems; Table A-1 Potential Instrument Problems And Their Solutions - Endress+Hauser SpectraSensors SS2100 Operator's Manual

Instrument Problems

If the instrument issue is not resolved through re-setting the Process Peak
Tracking, refer to Table A–1 below before contacting Service (refer to "Service
Contact" on page A-4).
Table A–1 Potential instrument problems and their solutions
Symptom
Non-Operation (at start up)
Non-Operation (after start up)
Laser Power Low Alrm
Pressure Low Alarm or Pressure High
Alarm fault
Temp Low Alarm or Temp High Alarm
fault
Front panel display is not lit and no
characters appear
Strange characters appear on front panel
display
Pressing keys on front panel do not have
specified effect
System stuck in Fit Delta Exceeds
Limit restart for greater than 30 minutes
Not getting enough flow to the sample
cell
No reading on device connected to
current loop
Current loop is stuck at 4 mA or 20 mA
Reading seems to always be high by a
fixed amount
Operator's Manual
Response
Refer to the Hardware Manual.
Refer to "Service Contact" on page
A-4
.
Press # 6 to capture diagnostic data
and send the file to SpectraSensors.
Refer to the Hardware Manual.
Refer to the Hardware Manual.
Refer to the Hardware Manual.
Refer to the Hardware Manual.
Refer to the Hardware Manual.
Refer to the Hardware Manual.
Refer to "Service Contact" on page
A-4
.
Refer to the Hardware Manual.
Refer to the Hardware Manual.
Check display for error message. If
alarm has been triggered, reset the
alarm.
Refer to the Hardware Manual.
Capture diagnostic data and send the
file to SpectraSensors (see "To read
diagnostic data with
HyperTerminal" on page 3-5).
Troubleshooting
–
A 3