Warranty - Media Pointe TAC-CR User Manual

| TAC-CR User Manual 1.0 September, 2022

Warranty

MediaPOINTE, Inc. warrants that the TAC-CR (excluding spare parts if applicable, external peripheral
devices and consumables) will be free from any defect in materials or workmanship and shall
perform in accordance with its specification for a period of 30 days for MediaPOINTE, Inc. software
and 1 year for hardware, starting on shipment date of the initial purchase of the equipment.
MediaPOINTE, Inc. disclaims any and all implied warranties of merchantability or fitness for a
particular purpose. MediaPOINTE, Inc.'s sole liability for breach of this warranty will be (at its
option) to provide access to software for download or to repair or replace the defective unit or
component after customer has shipped the product to MediaPOINTE, Inc. for return-to-factory repair.
Customer must obtain an RMA (return material authorization) number from MediaPOINTE, Inc. prior to
returning equipment. Replacement parts may be new or equivalent to new. Part(s) replaced will be
covered for the remaining term of the warranty. MediaPOINTE, Inc. shall not be liable for any loss of
profits or incidental or consequential loss for whatever reason. This warranty will be void if the
equipment has been subject to any unauthorized modifications, improper operation, user
negligence, service by an unauthorized person, accident, neglect, misuse, tampering, acts of God,
or any event other than ordinary use.
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