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| TAC-CR
User Manual 1.0 September, 2022
TAC-CR User Manual
Version 1.0
TAC-CR
September, 2022
1 |
P a g e

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Summary of Contents for Media Pointe TAC-CR

  • Page 1 | TAC-CR User Manual 1.0 September, 2022 TAC-CR User Manual Version 1.0 TAC-CR September, 2022 P a g e...
  • Page 2: Table Of Contents

    Table of Contents About this Guide ....................3 Disclaimer ........................3 Safety Precautions ......................4 Environmental Operating Limits of TAC-CR ................4 Electrical requirements ....................4 Service Support and Training ....................5 Technical Support ......................5 TAC-CR Package Contents ....................5 Specifications ......................
  • Page 3: About This Guide

    | TAC-CR User Manual 1.0 September, 2022 About this Guide ©2022 MediaPOINTE, Inc All rights reserved. This document contains information that is proprietary to MediaPOINTE, Inc. the manufacturer of all MediaPOINTE® products. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopying, or otherwise, without the prior written permission of MediaPOINTE, Inc.
  • Page 4: Safety Precautions

    If the unit does not operate to the specifications set forth in this user guide, or exhibits a distinct change in performance, this may be an indication of a problem needing repair. Environmental Operating Limits of TAC-CR Operating Temperature: 0°C to 40°C (32°F to 104°F) Relative Humidity: 10% to 90% non- condensing Storage &...
  • Page 5: Service Support And Training

    Hours: 8:30 a.m. – 5:30 p.m. Pacific Standard Time (866) 709-0444 TOLL FREE (805) 214-7911 INTERNATIONAL support@MediaPOINTE.com http://www.mediapointe.com TAC-CR Package Contents • 1 - MediaPOINTE TAC-CR 1 - AC Power Cable • 1 – Wireless Remote Control plus 2 Batteries (included) • P a g e...
  • Page 6: Specifications

    | TAC-CR User Manual 1.0 September, 2022 Specifications VIDEO CODEC Bandwidth: Up to 6 Mbps Point-to-Point Display: 21.5” a-Si TFT-LCD Optically Firewall Traversal: Bonded, 1500 nit Screen Cisco Expressway ™ H.460.18, H.460.19 Standards: H.264, H.265, H.263 Tandberg Dual Stream: H.239 (H.323) Dual Stream...
  • Page 7: Warranty

    User Manual 1.0 September, 2022 Warranty MediaPOINTE, Inc. warrants that the TAC-CR (excluding spare parts if applicable, external peripheral devices and consumables) will be free from any defect in materials or workmanship and shall perform in accordance with its specification for a period of 30 days for MediaPOINTE, Inc. software and 1 year for hardware, starting on shipment date of the initial purchase of the equipment.
  • Page 8: Introduction

    User Manual 1.0 September, 2022 Introduction Welcome Welcome to the user’s guide for the MediaPOINTE® TAC-CR. The TAC-CR is the world’s most advanced tactical visual communications solution. Host live multipoint video conferences. Livestream video feeds from internal or remote sensors. Pop up a wireless network for perimeter operations.
  • Page 9: Initial Setup

    | TAC-CR User Manual 1.0 September, 2022 Initial Setup Opening the System & Powering Before powering the system make sure the switch is set to the off position. Then take your provided power cable and plug into the system. Flip the switch and proceed to open the system by the 4 latches and lifting the lid.
  • Page 10: Taking Camera Out

    | TAC-CR User Manual 1.0 September, 2022 Taking Camera Out In order to take the camera out from its recessed location first grab the camera unit in the case with two hands and rotate it up and forward 90 degrees (so that the camera is pointed away from the screen).
  • Page 11: Putting The Camera Away

    | TAC-CR User Manual 1.0 September, 2022 Putting the Camera Away grab the camera unit with two hands and push the In order to put the camera back into its recessed location unit in and down (towards the screen). This collapses the hinge.
  • Page 12: Using The Camera Remote Controller

    | TAC-CR User Manual 1.0 September, 2022 Using the Camera Remote Controller 1. Microphone mute (Mutes/unmutes your microphone so you cannot be heard. You will see a red light on the front of the camera when you are muted and a white light when you are unmuted.)
  • Page 13: Monitor Controls

    | TAC-CR User Manual 1.0 September, 2022 Monitor Controls Under the monitor you will find the DISPLAY PANEL CONTROLS. These controls can be used to adjust the monitors brightness contrast and more. See the controls below to navigate and adjust these settings as necessary.
  • Page 14: Placing A Call Using Name, Number, Or Ip-Address

    | TAC-CR User Manual 1.0 September, 2022 Placing a Call Using Name, Number, or IP-Address You can call someone who is not listed in your list of contacts by keying in their name, address or number using the virtual keyboard of the Touch pad. Anyone you have previously called or who has called you, appears in the Recents list and you can transfer any of them to your list of Favorites.
  • Page 15: Receiving Calls

    | TAC-CR User Manual 1.0 September, 2022 Receiving Calls If someone calls you, you can accept, decline or ignore the call. If you decline the call, busy information is sent to the caller. If you ignore the call, the caller perceives this as if you were absent (you didn’t pick up the call).
  • Page 16: Connecting The Headsets

    | TAC-CR User Manual 1.0 September, 2022 Connecting the Headsets (Optional Accessory) Locate the front panel “Headsets” ports and plug your headset into one of the available ports (up to 4 at once). Upon connecting the headset/s will become your primary source of audio for private communication and the camera unit will become muted.
  • Page 17: Connecting The Expansion Microphone

    | TAC-CR User Manual 1.0 September, 2022 Connecting the Expansion Microphone (Optional Accessory) Locate the front panel port “EXP MIC” and plug your expansion microphone in. This mic can now be placed away from the system to capture audio from a distance when in a large group or room.
  • Page 18: Powering Off The System

    | TAC-CR User Manual 1.0 September, 2022 Powering off the System Locate the power button and tap it once to begin powering down the system. The Once the system has powered down (black screen) flip the switch located on the outside of the case and unplug the power cable from the system.
  • Page 19: Tac-Cr Front Panel Connections

    | TAC-CR User Manual 1.0 September, 2022 TAC-CR Front Panel Connections CAMERA VIDEO INPUTS Connector Function/Name Description The HDMI connector is for digital signals only as an HMDI additional camera input (HDMI, Connector 2), Supports HDMI 2 Input 4Kp30. Audio is not supported.
  • Page 20 | TAC-CR User Manual 1.0 September, 2022 HDMI The HDMI with audio and video acts only as an additional video input (HDMI, Connector 4), Supports 4Kp30. HDMI 4 Input The HDMI with audio and video acts only as an additional HDMI video input (HDMI, Connector 5), Supports 4Kp30.
  • Page 21 ALL OTHER CONNECTIONS Connector Function Description The RJ45 LAN connector allows the TAC-CR to a network. The Type A USB port on the unit can be used for upload or offload of video content for of the TAC- The IEC connector allows the included IEC AC power cable to connect the TAC-CR to AC power.
  • Page 22 | TAC-CR User Manual 1.0 September, 2022 TAC-CR User Manual Version 1.0 MediaPOINTE, Inc. Technical Support Hours: 8:30 a.m. – 5:30 p.m. Pacific Standard Time (866) 709-0444 TOLL FREE (805) 214-7911 INTERNATIONAL support@MediaPOINTE.com http://www.mediapointe.com Main Office 3952 Camino Ranchero Camarillo, CA. 93012 805.480.3700...
  • Page 23 CE9.13 Cisco Webex Room User Guide Devices Using Touch10 D15345.19 Cisco Webex Devices with Touch 10 User Guide JUNE 2020 All contents © 2020 Cisco Systems, Inc. All rights reserved...
  • Page 24 Contents What’s in this guide All entries in the table of contents are active hyperlinks that take you to the corresponding article. To go between chapters, you can click on the icons in the sidebar. Note : Some of the features described in this user guide are optional and may not apply to your device.
  • Page 25: Introduction To Video Conferencing

    Introduction to Video Conferencing D15345.19 Cisco Webex Devices with Touch 10 User Guide JUNE 2020 All contents © 2020 Cisco Systems, Inc. All rights reserved...
  • Page 26: Best Practices

    Introduction to Video Conferencing Best Practices Other Tips Use Camera Presets A successful video conference provides a from such sources is often perceived as To help ensure the most natural meeting Cisco Webex devices let you create • face-to-face meeting, even if the participants surprisingly loud by the remote participants.
  • Page 27: Log On With Your Own Credentials

    Log On With Your Own Credentials About Extension Mobility Devices located in meeting rooms and quiet rooms and running under CUCM (Cisco Unified Communications Manager) may allow you to log in to the video device with your own personal credentials. CUCM then routes all incoming calls destined for you to that specific device.
  • Page 28: Use Room Kit Mini As A Usb Camera

    adapter Use Room Kit Mini as a USB Camera Power (100-240 VAC, 50/60 Hz) The Cisco Webex Room Kit Mini may also be Used as USB Camera When Already Registered used as a USB camera. When placing calls using a third party client, If you did not register your Room Kit Mini with the camera, microphone and loudspeakers are Cisco, you may use it as any other USB cam-...
  • Page 29: Video Calls

    Video Calls D15345.19 Cisco Webex Devices with Touch 10 User Guide JUNE 2020 All contents © 2020 Cisco Systems, Inc. All rights reserved...
  • Page 30: Place A Call From Contact List

    Video Calls Place a Call From Contact List About the Lists of Contacts Your list of Contacts consists of three parts: Favorites. These contacts have been added by you. These entries are typically those you call frequently or otherwise need to access in a swift and convenient manner from time to time.
  • Page 31: Edit A Contact Before Calling

    Video Calls Edit a Contact Before Calling About Entry Edits On how to enter the Contacts list, see the previous page. You may have to edit an entry in one of the Contact lists before you place the call. There may be a need to add a prefix, a suffix or otherwise alter the entry to ensure success.
  • Page 32: Place A Call Using Name, Number, Or Ip-Address

    Video Calls Place a Call Using Name, Number, or IP-Address About Placing Calls You can call someone who is not listed in your list of contacts by keying in their name, address or number using the virtual keyboard of the Touch pad. Anyone you have previously called or who has called you, appears in the Recents list and you can transfer...
  • Page 33: Receive Calls - When Not In A Call Already

    Video Calls Receive Calls — When not In a Call Already If Someone Calls You If someone calls you, you can • accept, decline or ignore the call. If you decline the call, busy • information is sent to the caller. If you ignore the call, the caller •...
  • Page 34: Receive Calls While In Another Call

    Video Calls Receive Calls While in Another Call If Someone Calls You If you already are in a call, you can accept another incoming call when this has been enabled for the device. D15345.19 Cisco Webex Devices with Touch 10 User Guide JUNE 2020 All contents ©...
  • Page 35: Disconnect Yourself From A Call

    Video Calls Disconnect Yourself From a Call About Disconnecting Yourself Tapping End in a call disconnects the call. In a call with two participants, this terminates the call. In a conference call with multiple participants tapping End only terminates your participation if you are a regular participant.
  • Page 36: Put Call On Hold And Resume A Call On Hold

    Video Calls Put Call on Hold and Resume a Call on Hold About Putting on Hold Putting someone on hold is typically something you do as an initial step when transferring someone to another person, but it may also be used when you need to consult a person, or as an alternative to muting where you also include stopping the video transmission.
  • Page 37: Transfer An Ongoing Call

    Video Calls Transfer an Ongoing Call About Transfer You may transfer an ongoing call to another person. Transfer is always consultative, that is you can talk to the person you are going to transfer a call to, before you actually transfer the call.
  • Page 38: Activate Do Not Disturb

    Video Calls Activate Do Not Disturb About Do Not Disturb Your device can be set to not responding to incoming calls. You may, however, use it to call others as much as you want. Your video support team may have set a time-out on this feature, after which the device returns to responding to incoming calls as...
  • Page 39: Automated Forwarding Of All Calls

    Video Calls Automated Forwarding of All Calls About Forwarding Calls Your video support team may have activated the option to forward all received calls. You can choose between voicemail and a receiver appointed by you. If you tap Forward all calls, the familiar Call menu appears letting you specify who should receive your calls.
  • Page 40: View Keypad While In A Call

    Video Calls View Keypad While in a Call Using Keypad in a Call In a call you may get prompted to submit numbers to be able to reach an extension or otherwise gain entrance to something (for example by means of a PIN-code). To be able to submit this you need to invoke the keypad on the touch screen.
  • Page 41: Add Additional Participants To An Existing Call

    Video Calls Add Additional Participants to an Existing Call About Video Conferences Your network may be equipped with the capability to initiate a video conference with several participants. The maximum number of participants supported by your video device depends on device configuration and the video infrastructure.
  • Page 42: Disconnect A Participant From A Conference

    Video Calls Disconnect a Participant From a Conference About Video Conferences The ability to conduct a video conference from your device is an optional feature that may, or may not, be available for your device. Note that you must be the host of the conference to be able to disconnect others from a conference.
  • Page 43: Intelligent Proximity

    Intelligent Proximity D15345.19 Cisco Webex Devices with Touch 10 User Guide JUNE 2020 All contents © 2020 Cisco Systems, Inc. All rights reserved...
  • Page 44: Cisco Proximity Ultrasound Signal

    Intelligent Proximity Cisco Proximity Ultrasound Signal About Proximity Cisco video devices emit ultrasound as part of These guidelines state that sound pressure levels Due to the limited levels it is believed that while The Intelligent Proximity feature the Proximity feature. Most people are exposed lower than 120 dB have not been demonstrated the signal is clearly audible it is not bothersome allows you to share content from a...
  • Page 45: Content Sharing

    Content Sharing D15345.19 Cisco Webex Devices with Touch 10 User Guide JUNE 2020 All contents © 2020 Cisco Systems, Inc. All rights reserved...
  • Page 46: Share Content In A Call

    Content Sharing Share Content In a Call About Content Sharing Your video device supports the ability to show presentations in a video call. If your source device has been Intelligent Proximity enabled, let your device pair with the video device and you can share content wirelessly.
  • Page 47: Share Content Outside A Call

    Content Sharing Share Content Outside a Call Local Content Sharing You may also use your device in local meetings to present and share content outside calls. If your source device has been Intelligent Proximity enabled, just switch on Proximity on it. Pair the source device with the video device and you can share content right away.
  • Page 48: Change Presentation Layout In A Call

    Content Sharing Change Presentation Layout In a Call About Presentation Layout You can change the layout of the screen during presentations. Typical options available are with or without showing the presenter and showing the presenter as either a PiP (Picture in Picture) or PoP (Picture outside Picture).
  • Page 49: Scheduled Meetings

    Scheduled Meetings D15345.19 Cisco Webex Devices with Touch 10 User Guide JUNE 2020 All contents © 2020 Cisco Systems, Inc. All rights reserved...
  • Page 50: Join A Scheduled Meeting

    Scheduled Meetings Join a Scheduled Meeting Joining a Meeting Your video device may be connected to a management system capable of scheduling video meetings. Any meetings scheduled will then appear as shown at left. Tap Join to participate in the meeting.
  • Page 51: Join A Webex Meeting

    Scheduled Meetings Join a Webex Meeting Tap Join Webex. Then key in the meeting number you received in your invite and tap Join. D15345.19 Cisco Webex Devices with Touch 10 User Guide JUNE 2020 All contents © 2020 Cisco Systems, Inc. All rights reserved...
  • Page 52: Contacts

    Contacts D15345.19 Cisco Webex Devices with Touch 10 User Guide JUNE 2020 All contents © 2020 Cisco Systems, Inc. All rights reserved...
  • Page 53: Favorites, Recents, And Directory

    Contacts Favorites, Recents, and Directory About the Contacts Lists Your lists of Contacts consist of three parts: Favorites. These contacts have been added by you. These entries are typically those you call frequently or otherwise need to access in a swift and convenient manner from time to time.
  • Page 54: Add Someone To Favorites, While In A Call

    Contacts Add Someone to Favorites, While in a Call About Favorites The Favorites is your own shortlist of contacts you frequently call or otherwise want to have easy access Favorites may be populated from the Recents or Directory lists as well as from manual entries.
  • Page 55: Add Someone To Favorites, Outside A Call

    Contacts Add Someone to Favorites, Outside a Call About this feature The Favorites is your own shortlist of contacts you frequently call or otherwise want to have easy access You can add Favorites from the Recents or Directory lists as well as from manual entries.
  • Page 56: Edit An Existing Favorite

    Contacts Edit an Existing Favorite About this feature This feature allows you to update a Favorite at all times. Tap Call (not shown) to invoke the Contacts list, as shown. Then tap Favorites to gain access to Tap the Favorite to be edited. Then tap More. the list of Favorites.
  • Page 57: Camera

    Camera D15345.19 Cisco Webex Devices with Touch 10 User Guide JUNE 2020 All contents © 2020 Cisco Systems, Inc. All rights reserved...
  • Page 58: View Camera Settings

    Camera View Camera Settings About Camera Control The camera settings let you control the zoom, pan, and tilt of the Pan and tilt camera as well as define and edit controls. camera camera position presets. presets Turn Speaker In addition selfview (the image that defined Tracking On are listed...
  • Page 59: Add A Camera Position Preset

    Camera Add a Camera Position Preset About Camera Presets Your device lets you create predefined zoom and camera pointing directions (also known as pan and tilt). Use these to zoom into the person speaking, if appropriate. Do not forget to zoom out again afterwards.
  • Page 60: Edit A Camera Position Preset

    Camera Edit a Camera Position Preset About Editing Presets Preset editing is all about taking an existing preset, altering it and then saving it under the same name. If you want to change the name, we recommend that you delete the preset and create a new one with the preferred name.
  • Page 61: Turn The Camera On Or Off

    Camera Turn the Camera On or Off About Video Off The video turn off feature has been designed to let you control the video transmission from your camera on devices that do not have the option of mechanically blocking the camera. Tap Turn video off, as shown.
  • Page 62: Speaker Tracking

    Camera Speaker Tracking About Speaker Tracking Devices equipped with a speaker tracking camera use camera working together with a built-in microphone array. The camera tracks and shows the person speaking so that you don’t have to use the Camera Control menu or Camera Presets to zoom in and out.
  • Page 63: Presenter Track

    Camera Presenter Track About Presenter Tracking Devices with SpeakerTrack may include the Presenter preset. This preset must have been implemented by your video support team to work. PresenterTrack enables the camera to zoom in and track a presenter who is moving on the stage presenting.
  • Page 64: Control Your Own Camera

    Camera Control Your Own Camera About Editing Presets Using your camera presets Existing camera presets can be used right away during a call. Your device may have more than one camera, for example one camera showing the participants, while another shows the whiteboard. If you need to add new or modify existing camera presets, this is done in the same way as you do...
  • Page 65: Far End Camera Control

    Camera Far End Camera Control About Camera Control You may be in a video call in which one or more of the other devices have a remotely controllable camera. You are then able to control those cameras from your own touch controller.
  • Page 66: Manage Selfview

    Camera Manage Selfview About Editing Presets Outside a call The Selfview shows what others see from your device. You can use it to confirm that they see what you want them to see. The Selfview appears as a PiP (Picture-in-Picture), but you can maximize it to full screen (see the next page).
  • Page 67: Resize The Selfview Pip

    Camera Resize the Selfview PiP Why Resize Selfview? Outside a call The selfview shows what others see from your device. You can use it to confirm that they see what you want them to see. The selfview appears as a PiP (Picture-in-Picture).
  • Page 68: Move The Selfview Pip

    Camera Move the Selfview PiP Why Move the Selfview? Selfview shows what others see from your device. You can use it to confirm that they see what you want them to see. The selfview appears as a PiP (Picture-in-Picture). From time to time you may want to have the selfview activated during the meeting.
  • Page 69: Settings

    Settings D15345.19 Cisco Webex Devices with Touch 10 User Guide JUNE 2020 All contents © 2020 Cisco Systems, Inc. All rights reserved...
  • Page 70: Access Settings

    Settings Access Settings About Settings From the Settings menu you can check device information and change several settings. Which settings are available may have been restricted by your administrator. You can change the language, ringtone and volume and find device information among other things.
  • Page 71 Americas Headquarters Asia Pacific Headquarters Europe Headquarters Cisco Systems, Inc. Cisco Systems (USA) Pte. Ltd. Cisco Systems International BV Amsterdam, San Jose, CA Singapore The Netherlands Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S.

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