HPRT TP808 User Manual

HPRT TP808 User Manual

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Desktop POS Printer
TP808
User Manual
Xiamen Hanin Electronic Technology Co.,Ltd.
ADD: Room 305A, Angye Building, Pioneering Park,
Torch High-tech Zone, Xiamen, China 361009
Tel:
+86-(0)592-5885993
Fax:
+86-(0)592-5885992
Web: www.hprt.com

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Summary of Contents for HPRT TP808

  • Page 1 Desktop POS Printer TP808 User Manual Xiamen Hanin Electronic Technology Co.,Ltd. ADD: Room 305A, Angye Building, Pioneering Park, Torch High-tech Zone, Xiamen, China 361009 Tel: +86-(0)592-5885993 Fax: +86-(0)592-5885992 Web: www.hprt.com...
  • Page 2 TP808 User Manual REVISION RECORDS REV. DATE DESCRIPTION Drawn Checked Approved 2016.10.11 1.First edition Wu Zhenrong Lin Yang Ren Xiaowei 2016.12.02 1.Add note (Chapter 6.3 and 6.4) Wu Zhenrong Yang Kaiqu Lin Yang 2017.02.07 1.Update Chapter 3.1 Wu Zhenrong Yang Kaiqu...
  • Page 3: Table Of Contents

    TP808 User Manual Content Statement ............................... 1 Important Safety Instructions ........................ 2 1 OVERVIEW ............................4 1.1 Introductions ..........................4 1.2 The Main Features ........................4 2 GETTING STARTED ..........................5 2.1 Packing List ..........................5 2.2 Appearance and Components ....................6 3 SPECIFICATION ............................
  • Page 4 TP808 User Manual 5.1 USB ............................20 5.2 Serial Interface ........................21 5.3 Ethernet Interface ........................22 5.4 Cash Drawer Interface ......................23 5.5 Power Supply Interface ......................24 5.6 Bluetooth Interface/Wi-Fi ...................... 24 6 TROUBLESHOOTING .......................... 26 6.1 Printer Not Working ....................... 26 6.2 LED Indicator and Beeper.......................
  • Page 5: Statement

    TP808 User Manual Statement This manual content may be altered without permission, and Xiamen Hanin Electronic Technology Co., Ltd. reserves the rights to make changes without notice in technology, spare parts, hardware and software of the products. If more information is needed about the products, please contact Xiamen Hanin Electronic Technology Co., Ltd.
  • Page 6: Important Safety Instructions

    TP808 User Manual Important Safety Instructions 1. Safety Warning Warnings: The print head will become very hot during printing; avoid contact with the print head after printing has finished. Warnings: Do not touch the printer head and connector in case static damage the printer head.
  • Page 7 TP808 User Manual 3.Other Precautions The copyright for this user manual and various other manuals is property of our company. Any copying or conversion into electronic form and saving of this material without the express written permission is strictly prohibited. Use of the information contained in this manual is not subject to any patent liability.
  • Page 8: Overview

    TP808 User Manual 1 OVERVIEW 1.1 Introductions TP808 is a thermal receipt printer, featured by high print quality, high print speed, high stability, etc. It can be used in commercial POS system, food industry and occasions which need real-time field print receipts.
  • Page 9: Getting Started

    TP808 User Manual 2 GETTING STARTED 2.1 Packing List After receiving your printer, please check for possible shipping damage: 1. Inspect the outside of both the box and the printer for possible damage. 2. Check whether you have received the following accessories together with the printer, if there are any items missing, please contact your local dealer.
  • Page 10: Appearance And Components

    TP808 User Manual 2.2 Appearance and Components ◼ Front ◼ Rear 1) The printer without Bluetooth interface:...
  • Page 11 TP808 User Manual 2) The printer with Bluetooth interface or Wi-Fi: ◼ Inside...
  • Page 12: Specification

    TP808 User Manual 3 SPECIFICATION 3.1 Printer Specification Table3-1 General Specification (1/2) Item Parameter Printing Method Direct thermal line printing 203dpi,8dots/mm Resolution Printing Printing Width 72mm Parameter Print Speed 260mm/s Interface USB, Serial, Ethernet, Cash drawer, Bluetooth Print density Adjustable from level 1 to level 4...
  • Page 13 TP808 User Manual Table3-1 General Specification(Continued) (2/2) Item Parameter UPC-A, UPC-E, EAN8, EAN13, CODE39, ITF, CODEBAR, CODE128 Barcode PDF417, QR code, (DataMatrix, Maxicode and Aztec) for optional Support varied density bitmap as and download bitmap printing Graphics Max size of each bitmap is 40K, the total size of bitmap is 256k.
  • Page 14: Printing Media Specification

    TP808 User Manual 3.2 Printing Media Specification 3.2.1 Continuous Thermal Paper Specification Paper Type : Specified Thermal Paper Paper Width − − Paper Outer Diameter : Max. 83 mm : 0.056 ~ 0.13m Paper Thickness Paper Type Manufacturer FD210,PD150R,PD160R OJI Paper CO.,LTD.
  • Page 15: Printing And Cutting Position

    TP808 User Manual 3.3 Printing and Cutting Position 3.3.1 Printing position mm Print Paper mm Print Paper 3.3.2 Cutting Position Type Paper Cutting Position(L1) TP808 11.6mm...
  • Page 16: Installation And Usage

    TP808 User Manual 4 INSTALLATION AND USAGE 4.1 Media Loading 4.1.1 Paper Confirmation 1) When using 80mm(width) roll paper, take down the paper guide of both sides. 2) When using 58mm(width) roll paper, insert the paper guide to each side.
  • Page 17 TP808 User Manual 2.In the correct direction of the roll paper, install the roll paper. 3. Pull out some roll paper, and close the printer cover.
  • Page 18 TP808 User Manual 4. Tear the extra paper in the direction of printer. Notes: ► According to the paper size to adjust the paper guide; ► Make sure the paper inside is at tight status, or it will issue paper or other obstacle.
  • Page 19: Led Indication And Beeper

    TP808 User Manual 4.2 LED Indication and Beeper Function specification of indicated light and beeper. Name Status Specification POWER LED The printer work well (Blue) The printer does not work ERROR LED Flashing The printer in an error state (Red)
  • Page 20: Power Connection

    TP808 User Manual 4.3 Power Connection 1) Put the cable plug of power adapter facing up at flat side, insert the rear of the printer power connector; 2) Turn the power adapter input power; 3) Pay attention about disconnecting or connect the Power adapter at right method, or likely to cause damage.
  • Page 21 TP808 User Manual When pull out the adapter, please pinch the shell of power adapter and pull the switch up, when the switch is fully opened then pull out the power adapter. Don’t put forth your strength to pull the plug by squeeze at any of place of power adapter. Because, it is more difficult to pull it out and easy to damage the cable.
  • Page 22: Interface Cable Connection

    TP808 User Manual 4.4 Interface Cable Connection 1) Make sure the printer's power switch is turned off; 2) Put the interface cable into the matched interface and fixed with screws (or spring) on the plug; 3) Connect the other end of the interface cable to the host.
  • Page 23: Print Test

    TP808 User Manual 4.6 Print Test 4.6.1 Print Self-Test The self-test checks the printer’s current settings, status and whether the printer has any problem. 1.Make sure the power is connecting and paper is loading properly. 2.Make sure the printer is off and top cover closes properly.
  • Page 24: Interfaces

    TP808 User Manual 5 INTERFACES TP808 supports cash drawer interface and many other various communicate interfaces, such as Serial interface, USB interface, Ethernet interface. 5.1 USB Figure 5-1 SIGNAL NAME VBUS...
  • Page 25: Serial Interface

    TP808 User Manual 5.2 Serial Interface Figure 5-2 SIGNAL NAME...
  • Page 26: Ethernet Interface

    TP808 User Manual 5.3 Ethernet Interface PIN NO. Signal Name NOTE: Ethernet interface can only be connected to a has been isolated SELV such interface of end device.
  • Page 27: Cash Drawer Interface

    TP808 User Manual 5.4 Cash Drawer Interface Figure 5-4 PIN NO. Signal Name Drawer 1 DRSW Drawer 2 Electrical characteristics Driving voltage:DC 24 V ⚫ Driving current:Maximum 0.8 A ( In 510 ms) ⚫ Drawer check signal:“L” = 0~0.5 V...
  • Page 28: Power Supply Interface

    Signal Name +24V SHELL Printer end-Unetop DC-002 or similar products, user end-Unetop DC-002 or similar products. 5.6 Bluetooth Interface/Wi-Fi 1) Bluetooth Settings Default name: BT Printer Default password: 0000 or 1234 Refer to HPRT POS Printer Bluetooth Manual.pdf for more details.
  • Page 29 TP808 User Manual 2) Wi-Fi Settings ● Connection method: In AP mode, the factory default IP address is 192.168.1.1 Open the browser to enter the default IP: 192.168.1.1 into the settings interface, the web interface login password is 12345678. Refer to WIFI Operation Manual.pdf for more details.
  • Page 30: Troubleshooting

    TP808 User Manual 6 TROUBLESHOOTING Your printer is very reliable, but occasionally problems may occur. This chapter provides information on some common problems you may encounter and how to solve them. If you encounter problems that you can not resolve, contact your dealer for assistance.
  • Page 31: Troubles Occur During Printing

    TP808 User Manual 6.3 Troubles Occur During Printing Problem Description Probable Reason Solution Coloured stripe in the Paper near end Reinstall the roll paper paper Incorrect roll paper installation Check if the roll paper is installed Use recommended thermal roll...
  • Page 32: Problems Emerge During The Paper Cutting

    TP808 User Manual 6.4 Problems Emerge During the Paper Cutting Problem Probable Reason Resolution Description Cutter abrasion, Replace the cutter insufficient cutting Worm gear and worm Cutter jam, the Replace the worm gear and worm wheel wheel abrasion movable cutter...
  • Page 33: Printer Cleaning And Maintenance

    TP808 User Manual 7 PRINTER CLEANING AND MAINTENANCE Print quality might be degraded by dust, foreign substance, adhesive substance, or other pollution materials stuck in the printer head or inside the printer. When dirty, clean the print head as follows: ※...

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