TP807 User Manual Statement This manual content may be altered without permission, and Xiamen Hanin Electronic Technology Co., Ltd. reserves the rights to make changes without notice in technology, spare parts, hardware and software of the products. If more information is needed about the products, please contact Xiamen Hanin Electronic Technology Co., Ltd.
TP807 User Manual Important Safety Instructions 1. Safety Warning Warnings: The print head will become very hot during printing; avoid contact with the print head after printing has finished. Warnings: Do not touch the printer head and connector in case static damage the printer head.
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TP807 User Manual 3.Other Precautions The copyright for this user manual and various other manuals is property of our company. Any copying or conversion into electronic form and saving of this material without the express written permission is strictly prohibited. Use of the information contained in this manual is not subject to any patent liability.
TP807 User Manual 1 OVERVIEW 1.1 Introductions TP807 is a thermal receipt printer, featured by high print quality, high print speed, high stability, etc. It can be used in commercial POS system, food industry and occasions which need real-time field print receipts.
TP807 User Manual 2 GETTING STARTED 2.1 Packing List After receiving your printer, please check for possible shipping damage: 1. Inspect the outside of both the box and the printer for possible damage. 2. Check whether you have received the following accessories together with the printer, if there are any items missing, please contact your local dealer.
TP807 User Manual 3 SPECIFICATION 3.1 Printer Specification Table3-1 General Specification (1/2) Item Parameter Printing Method Direct thermal line printing Resolution 203DPI, 8dots/mm Printing Printing Width 72mm Parameter Print Speed Max. 260mm/s Interface USB, Serial, Ethernet, Cash drawer, Wi-Fi, Bluetooth...
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TP807 User Manual Table3-1 General Specification(Continued) (2/2) Item Parameter UPC-A, UPC-E, EAN8, EAN13, CODE39, ITF, CODABAR, CODE128, CODE93 Barcode PDF417, QR code Support varied density bitmap and download bitmap printing Graphics Max size of each bitmap is 40K, the total size of bitmap is 256k.
TP807 User Manual 3.2 Printing Media Specification 3.2.1 Continuous Thermal Paper Specification Paper Type : Specified Thermal Paper Paper Width Paper Outer Diameter : Max. 83 mm Paper Thickness : 0.056 ~ 0.13m Paper Type Manufacturer FD210,PD150R,PD160R OJI Paper CO.,LTD.
TP807 User Manual 3.3 Printing and Cutting Position 3.3.1 Printing position mm Print Paper mm Print Paper 3.3.2 Cutting Position Type Paper Cutting Position(L1) TP807 11.6mm...
TP807 User Manual 4 INSTALLATION AND USAGE 4.1 Media Loading 4.1.1 Paper Confirmation 1) When using 80mm(width) roll paper, take down the paper guide of both sides. 2) When using 58mm(width) roll paper, insert the paper guide to each side.
TP807 User Manual 4) Tear the extra paper in the direction of printer. Notes: 1) According to the paper size to adjust the paper guide; 2) Make sure the paper inside is at tight status, or it will cause paper jam or other trouble.
TP807 User Manual 4.3 Power Connection 1) Connect power adapter to printer; 2) Connect power adapter to power cord; 3) Plug the other side of power cord into the socket outlet. Pay attention about disconnecting or connecting the power adapter at right method, or it’s easy to cause damage.
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TP807 User Manual Notes: 1) Please only use the power adapter recommended by supplier or equivalent products; 2) When disconnecting the power adapter plug, hold plug connector housing, and avoid pulling the cable directly; 3) Avoid dragging the power adapter cable, otherwise it will damage the cables, causing fire and shock;...
TP807 User Manual 4.4 Interface Cable Connection 1) Make sure the printer's power switch is turned off; 2) Put the interface cable into the matched interface and fixed with screws (or spring) on the plug; 3) Connect the other end of the interface cable to the host.
TP807 User Manual 4.6.2 Wi-Fi Settings Printer factory default Wi-Fi mode is AP mode with IP address “192.168.1.1” and SSID “POS_WIFI”. After the PC or mobile phone is connected with printer successfully, users can set the parameters through utility tool.
TP807 User Manual 5 INTERFACES TP807 supports cash drawer interface and many other various communicate interfaces, such as Serial interface, USB interface, Ethernet interface, Wi-Fi and Bluetooth interfaces. 5.1 USB Figure 5-1 SIGNAL NAME VBUS...
TP807 User Manual 5.3 Ethernet Interface PIN NO. Signal Name Note: The printer is equipped with an Ethernet interface, and use the network connection router, switch and other network communication equipment which meet RJ45 interface standard. When connecting directly with PC, it is suggested that the cross network line in accordance with...
TP807 User Manual 5.5 Power Supply Interface Figure 5-5 PIN No. Signal Name +24V SHELL Printer end: Unetop DC-002 or other products of the same type. User end: Unetop DP-002 or other products of the same type.
TP807 User Manual 6 TROUBLESHOOTING Your printer is very reliable, but occasionally problems may occur. This chapter provides information on some common problems you may encounter and how to solve them. If you encounter problems that you can not resolve, contact your dealer for assistance.
TP807 User Manual 6.4 Problems Emerge During the Paper Cutting Problem Description Probable Reason Resolution Cutter abrasion, Replace the cutter insufficient cutting Worn gear and worn Cutter jam, the Replace the worn gear and worn wheel wheel abrasion movable cutter...
TP807 User Manual 7 PRINTER CLEANING AND MAINTENANCE Print quality might be degraded by dust, foreign substance, adhesive substance, or other polluted materials stuck on the printer head or inside the printer. When printer is dirty, clean the print head as follows: ※...
TP807 User Manual 8 DOWNLOAD SOFTWARES FROM HPRT WEBSITE Under URL http://www.hprt.com/Downloads.html, take the following steps to download software from HPRT website: 1) Choose model name of product -> Choose type -> Choose system 2) Click “download”...
TP807 User Manual 9 UTILITY TOOL FOR POS INSTRUCTION Utility Tool is applicable to the following operating system: Microsoft Windows 10 (32 bit/64 bit) Microsoft Windows 8 (32 bit/64 bit) Microsoft Windows 7 SP1 (32 bit/64 bit) ...
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TP807 User Manual 3) Select destination location to install the HPRT Utility Tool. Click “Next”.
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TP807 User Manual 4) Select start menu folder. Click “Next”.
TP807 User Manual 9.2 Utility Tool Using 9.2.1 Add/Modify/Delete/Connection Printer Warning: In different operating system, screen has a little difference. Please operate it according to the tips. Take TP807 (Windows 7) for example. Add printer 1) Click “Add Printer”.
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TP807 User Manual 2) Choose the appropriate printer type and port. Then click “OK”. (Take TP807 for example) TP807...
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TP807 User Manual Modify printer 1) Choose the printer you want to modify in the list. Click “Modify Printer”. TP807 TP807...
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TP807 User Manual 2) Choose the new printer and new port. Then click “OK”. TP807 3) The new printer is added successfully.
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TP807 User Manual Delete printer 1) Choose the printer you want to delete in the list and click “Delete Printer”. TP807 TP807 2) Click “Yes”, then the printer is deleted.
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TP807 User Manual Connection Test Make sure printer is connected to computer and it is power on. Choose the printer. Click “Connection Test”. 1) TP807 TP807...
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TP807 User Manual 2) If the connection is successful, it will appear the following window. If the connection is unsuccessful, please connect the printer with computer. Note: Make sure printer is connected to computer and power on. Make sure printer is loaded with paper.
TP807 User Manual 9.2.2 Functions Printer Test contains the following items: ▼ Printer Test ▼ Common Test ▼ Manage Images ▼ Download Image in Compatible Mode ▼ Code Page Setting ▼ Download Fonts ▼ Parameter Setting ▼ Advanced Settings 9.2.2.1 Printer Test 1) Self Test Click “Self Test”...
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TP807 User Manual 2) Full Cut Test Click the “Full Cut Test” and the paper will be cut automatically. Cutting method is full-cutting. The paper would be falling down from the paper outlet after cutting. 3) Partial Cut Test Click the cutter test and the paper will be cut automatically. Cutting method is partial cut (Partial cut: Not all cut off, leave a connection point between the two sheets of paper).
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TP807 User Manual Note: The language option in the lower right corner is checked according to the input text. (For ▲ example: The input is Simplified Chinese, the language is checked for Simplified Chinese, the printer prints the input text according to the setting options, and if you check other languages,...
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TP807 User Manual Click the PDF417 mode. ▲Columns: 0~30 ▲Rows: 0~90 ▲Width of the module: 2~6 The larger the module value, the wider the width of the printed PDF417 barcode, and the smaller the opposite. ▲Row height: 2~8 The larger the module value, the...
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TP807 User Manual 9.2.2.2 Command test In the command test, you can send command to the printer. Input text or hexadecimal data. Select a file or enter a command in the input box. 1)There’re two ways to load files. You can choose the way you want.
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TP807 User Manual 2)Click “Send by Text”, input text content.
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TP807 User Manual ▲Sending Recycle: When the interval is set to 3000ms (you can set the interval as needed), then click “Send”, the printer starts to recycle printing. Click “Stop” to stop the recycle printing.
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TP807 User Manual 2) Click “Send by Hex”, input the content. (Convert text to HEX or send ESC command)
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TP807 User Manual 9.2.2.3 Manage Images...
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TP807 User Manual ● Download image Click "Download" to add the image, if you want to print the picture, set the print location before clicking "Download mode of G" to print the picture. (It is recommended to use a picture in BMP format) ●...
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TP807 User Manual Note: Total memory for bitmap is 256K.
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TP807 User Manual ● Delete Image Note: each time click "Download mode of G", an image list number will be generated. Click the image list, select "Delete selected image" will delete the image, click "Delete all Images", without clicking the list option to delete all the images in the list.
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TP807 User Manual 9.2.2.4 Code Page Setting Select the code page from the list and click “Set”. Note: This code page is only valid in multiple languages.
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TP807 User Manual 9.2.2.5 Download Fonts to Printer Select the font from the existing file and click "Download". Note: After downloading the font successfully, you need to restart the printer to take effect.
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TP807 User Manual 9.2.2.6 Parameter Setting You can set “Arabic Character Transform”, “Language Mode”, “Signal light flashing time” and “UTF-8 input mode”.
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TP807 User Manual 9.2.2.7 Advanced Setting The advanced settings contain the following items.
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TP807 User Manual AD Settings: Detect Paper AD Value: click “Read” and you can see the default value and cannot be input. Set AD threshold value: You can input the value, and the ideal value is the AD value plus 300, and the default value is 2100.
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TP807 User Manual Reduction Print Setting Select the item and click "Settings". Choose the item and click “Setting”. Reduction Of Excessive Top Margin: When the printer is in the "off" state, the blank part at the top of the printed paper is larger than the blank part at the top of the paper printed in the "on"...
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TP807 User Manual DIP Setting Click "Read" to get the printer parameters, click "Write" to send the modified parameters to the printer.
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TP807 User Manual After the serial port parameter is set, click "Set". Note: When DIP setting is set in soft, the DIP switch in the bottom of printer is disable. After setting the DIP successfully, you need to restart the printer before using it.
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TP807 User Manual ● Printer hardware setting 1)Print Density: Light, Medium, Standard, Dark (default "standard" level) The print density value varies according to the paper material and it can be adjusted to suit your needs. 2)DIP Mode: 180/203DPI (default "203 DPI") The printer supports both of these resolutions.
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TP807 User Manual ● Modify the COM setting 1) After setting the parameters as required, click "Write" and restart the printer. 2) After restarting the printer, open the main menu screen of the tool and click "Modify Printer". TP807 TP807 3)Select the port category "COM"...
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TP807 User Manual Paper Width Setting 1) 58mm(360dot) 2) 58mm(384dot) 3) 58mm(416dot) 4) 80mm(512dot) 5) 80mm(576dot) Note: Select the paper width above according to the paper print width.
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TP807 User Manual Ethernet Setting Note: This setting is only available for models with Ethernet functionality. This mode is divided into “Auto Assignment IP” and “Static IP Mode”, select one of the modes to connect as needed. Note: IP addresses can be obtained from the Self-test page.
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TP807 User Manual ● Static IP Mode 1) Change the printer IP address so that the printer IP address (such as: 192.168.0.33) is the same segment as the host IP address (such as: 10.0.21.89). Here is the illustration: Figure ■ Printer IP Address...
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TP807 User Manual Figure ■ Host IP Address 2)Set the same network segment. Figure ■ Printer IP Address...
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TP807 User Manual ● Auto Assignment IP This mode automatically assigns the IP address to the printer. When the settings are complete, click "Write", then restart the printer.
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TP807 User Manual USB Port Setting Click "Virtual serial port" setting and restart the printer.
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TP807 User Manual ● Check the Virtual Serial Port 1) Right-click the computer and select “Manage”. 2) Click "Device Manager" to view the virtual port. (such as: COM7)
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TP807 User Manual 3) Return to the printer utility and click "Modify Printer". TP807 TP807...
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TP807 User Manual 4)Change the port to "COM7".
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TP807 User Manual Black Mark Setting When using black mark paper, the black mark can be set, and the printer will automatically locate the black mark position. 1)Print start position (>=-14mm) >=14mm: the start position of printing is at least 14mm from the bottom edge of the black mark paper.
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TP807 User Manual Bluetooth Setting Note: This setting is only available for models with Bluetooth functionality. In the below window, type in the new Bluetooth name and password, then click “Set” and restart the printer to take it into effect.
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TP807 User Manual Wi-Fi Firmware Update 1) Click “WiFi Firmware Update”. 2) Click “...” to choose file and click “Update”.
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TP807 User Manual Cut Pper Config 1)Cut paper after the cover is closed: the printer automatically cuts the paper after closing the cover. 2)Do not cut paper after the cover is closed: the printer does not automatically cut the paper after closing the cover.
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After that, close the cover, so the printer will automatically restart and print out the information about successful mode switching. Note: Simultaneous use of Ethernet and Wi-Fi is not supported. The following steps take TP807 (under WINDOWS 10) for example, and the setting is only available for those models with Wi-Fi function.
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TP807 User Manual 1. Click “Read” to obtain the current status of printer. 1. Wi-Fi Module supports AP mode and STA mode, and default as AP mode. ■ Under AP mode, printer will be used as a wireless network access point, computer or other mobile devices can connect to this Wi-Fi.
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TP807 User Manual ■ When using the STA mode, take the printer as a terminal. The PC or mobile devices and printer need to be on the same LAN. ● Choose STA under Wi-Fi mode, the interface is shifted to the following screenshot:...
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TP807 User Manual ● Click “Scan”, choose a connectable “hot spot” from SSID options. type in the password of Wi-Fi that you want to connect to. ● Click “Set”. After it is set successfully, the printer would restart automatically. SSID The SSID name that is chosen after scanning “hot spot”...
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● After completing the setting, connect the computer to the Wi-Fi that the printer connects to, click “Modify Printer”, choose “TCP/IP”, and set the IP address the same as the printer’s IP address, then click “OK”. (Following Screenshot takes TP807 as an example) TP807 I...
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Wi-Fi parameter by the following way 1) or 2): 1) For TP807 (with built-in Wi-Fi module), shortly press the power button five times, so that the Wi-Fi parameter would be reset. The printer would restart automatically, so the reset is taken into effect.
(for example TP807), then you can download Windows Driver and other items. The Windows Driver installation file name is HPRT_POS_Printer_Driver-v-X.X.X.X.exe X.X.X.X indicates the version number, which is updated from time to time.
TP807 User Manual 10.4 Windows Driver Installation Warning: Under different operating system, the screen has slight difference. Please operate it according to the tips. Take TP807 (Windows 7) as example. Double click Windows Driver. Choose “I accept the agreement” and click “Next”.
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TP807 User Manual Choose the matched type and port (USBxxx is for USB port, COMx is for serial port, LPTx is for parallel port). Choose the type and port of driver, such as “COM1” as port. Click “Next”. TP807 TP807 NOTE: If printer is already connected with computer by USB port, it only needs to click “Install”,...
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TP807 User Manual Click “Finish”. POS printer driver is installed successfully. After installation, the icon will be found in “Start” → “Devices and Printers”. TP807 NOTE: If you already installed the driver (No matter what kind of port), when you connect the...
TP807 User Manual 10.5 Detailed Windows Driver Setting 10.5.1. Printing Preferences 1. Click ”Start”→“Devices and Printers”. Right click “TP807” and choose “Printing preferences”.
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TP807 User Manual 2. According to the different needs, choose “Paper”\“Offset”\”Rotate”\”Effect”\”Copies” in “Page”. 1) Paper 2) Offset...
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TP807 User Manual ● Click “Manager”, add or delete paper. ● Click “Advanced” to set “Save Paper”, “Cut Paper”, “Feed Paper”, “Cash Drawer”, “Custom Command”, “Logo”, “Buzzer”, “Code Page”. 1) Save Paper...
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TP807 User Manual 2) Cut Paper Cut Distance: 0/5/10/15/20mm (End Document)
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TP807 User Manual 3)Feed Paper Feed Mode: Feed Automatically/Cut Automatically/Cut Automatically Per Page/None Feed Distance: 0/5/10/15/20mm (End Document)
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TP807 User Manual 5) Logo Note: This setting need to be set in utility, here are the steps: 1) Open the utility and click "Manage Images". TP807 TP807...
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TP807 User Manual 2)Click “Download”. 3)Click "Add" to add a logo. (BMP format is recommended)
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TP807 User Manual 4)Select the print location, and then click "Download mode of G". (Such as: left print) 5)Return to image list to view the image number. Note: each time click "Download mode of G", an image list number will be generated.
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TP807 User Manual 6) Select Printer properties in Devices and Printers, then click “Preference”. TP807 TP807...
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TP807 User Manual 7)Click the “Advanced”, then click “Logo”.
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TP807 User Manual 8)Set the printing time to print and click "OK". (Such as: Start Document) 9)Return to the logo setting in driver, also select "Print left". 10)Set the key Code according to the image number. (Such as: 0 0)
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TP807 User Manual 5. Set up the “Barcode” Assuming the font type of the main document is “Italics”, if you want to convert the data “123456”to the barcode printing, the steps are as follows: ● Sets the data "123456" font type to a different font from the main document. Such as: Arial.
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TP807 User Manual Open the Preference. ● If the document is open, you can set it in the document: file-print-preferences. TP807...
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TP807 User Manual 2)Set the “Font Name” and the “Barcode Option”.
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TP807 User Manual 3) Click the “Printer Setting”. ● Choose the “Display Language for Properties”...
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TP807 User Manual Turn on the “Font Substitution”, select the system text need to be replaced (for example, Arial), ● and then select the font you want to replace (for example, 01) and click Settings, and the replacement font will display "01".
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TP807 User Manual ● If you do not have a barcode set, the action is as follows: 1) Suppose you change the size of the data "123456", for example: 2) Set the Printing preferences. TP807...
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TP807 User Manual 3)Click the “Printer Setting”. ● Choose the “Display Language for Properties”. 4)Turn on the “Font Substitution”.
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TP807 User Manual 5)Select the “System Font”, for example: Arial.
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TP807 User Manual 6)Select the font to that you went to replace.
TP807 User Manual 10.5.2. Other Settings Click ”Start”→“Devices and Printers”. Right click “TP807” and choose “Printer properties”. Choose “General”, click on “Print Test Page”, then it will print the current settings. TP807 TP807...
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TP807 User Manual Setting the “Ports” TP807 TP807...
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TP807 User Manual Click “Advanced” to set the printing time. TP807...
TP807 User Manual APPENDIX FCC-DECLARATION OF CONFORMITY Product HPRT TP807 We declare that the product conforms to the following specification: FCC Part 15, Subpart B Class B digital device. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: ●...
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TP807 User Manual FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. NOTE 1: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
TP807 User Manual EC DECLARATION OF CONFORMITY Manufacturer certifies that the following designated product HPRT TP807 Type of product Direct Thermal Line Printing It is in conformity with the standards Test standard information Under the Council Directive: (LVD) Directive 2014/35/EU relating to electrical equipment designed for use within Low Voltage Directive.
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