HPRT TP809 User Manual

HPRT TP809 User Manual

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Desktop POS Printer
TP809
User Manual
Rev.1.2
Xiamen Hanin Electronic Technology Co.,Ltd.
Tel:
+86-(0)592-5885993
Web: www.hprt.com

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Summary of Contents for HPRT TP809

  • Page 1 Desktop POS Printer TP809 User Manual Rev.1.2 Xiamen Hanin Electronic Technology Co.,Ltd. Tel: +86-(0)592-5885993 Web: www.hprt.com...
  • Page 2: Table Of Contents

    Content Statement............................... 1 Important Safety Instructions.........................2 1 OVERVIEW............................4 1.1 Introductions..........................4 1.2 The Main Features........................4 2 GETTING STARTED..........................5 2.1 Packing List..........................5 2.2 Appearance and Components....................6 3 SPECIFICATION.............................7 3.1 Printer Specification......................... 7 3.2 Printing Media Specification....................9 3.2.1 Continuous Thermal Paper Specification..............9 3.2.2 Notices...........................9 3.3 Printing and Cutting Position....................10 3.3.1 Printing position ......................
  • Page 3: Statement

    TP809 User Manual Statement This manual content may be altered without permission, and Xiamen Hanin Electronic Technology Co., Ltd. reserves the rights to make changes without notice in technology, spare parts, hardware and software of the products. If more information is needed about the products, please contact Xiamen Hanin Electronic Technology Co., Ltd.
  • Page 4: Important Safety Instructions

    TP809 User Manual Important Safety Instructions 1. Safety Warning Warnings: The print head will become very hot during printing; avoid contact with the print head after printing has finished. Warnings: Do not touch the printer head and connector in case static damage the printer head.
  • Page 5 TP809 User Manual 4.WEEE (Waste Electrical and Electric Equipment) This mark shown on the product or its literature indicates that the corresponding item should not be discarded at the end of its working life with other household waste. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate marked items from other types of waste and recycle them responsibly to promote the sustained reuse of material resources.
  • Page 6: Overview

    TP809 User Manual 1 OVERVIEW 1.1 Introductions TP809 is a thermal receipt printer, featured by high print quality, high print speed, high stability, etc. It can be used in commercial POS system, food industry and occasions which need real-time field print receipts.
  • Page 7: Getting Started

    TP809 User Manual 2 GETTING STARTED 2.1 Packing List After receiving your printer, please check for possible shipping damage: 1) Inspect the outside of both the box and the printer for possible damage. 2) Check whether you have received the following accessories together with the printer, if there is any items missing, please contact with your local dealer.
  • Page 8: Appearance And Components

    TP809 User Manual 2.2 Appearance and Components...
  • Page 9: Specification

    TP809 User Manual 3 SPECIFICATION 3.1 Printer Specification Table3-1 General Specification (1/2) Item Parameter Printing Method Direct thermal line printing Resolution 203dpi,8dots/mm Printing Width 72mm Printing Parameter Print Speed 260mm/s Interface USB, Serial, Ethernet, Cash drawer Print density Adjustable from level 1 to level 4...
  • Page 10 TP809 User Manual Table3-1 General Specification(Continued) (2/2) Item Parameter Input AC100V-240V Power Supply 2.5A Output Paper type Specified Thermal Paper  Paper width      Paper 0.056~0.13mm thickness Paper Roll paper Max. OD ф83mm diameter Easy-loading structure of upward open cover...
  • Page 11: Printing Media Specification

    TP809 User Manual 3.2 Printing Media Specification 3.2.1 Continuous Thermal Paper Specification Paper Type : Specified Thermal Paper Paper Width       Paper Outer Diameter : Max. 83 mm Paper Thickness : 0.056 ~ 0.13m Paper Type...
  • Page 12: Printing And Cutting Position

    TP809 User Manual 3.3 Printing and Cutting Position 3.3.1 Printing position  mm Print Paper  mm Print Paper mm Print Paper ...
  • Page 13: Cutting Position

    TP809 User Manual 3.3.2 Cutting Position Printing Position Type Paper Cutting Position(L1) TP809 11.5±1mm...
  • Page 14: Installation And Usage

    TP809 User Manual 4 INSTALLATION AND USAGE 4.1 Media Loading 4.1.1 Paper Confirmation 1) When using 83mm(width) roll paper, take down the paper guide of both sides. 2) When using 80mm(width) roll paper, insert the paper guide to both sides.
  • Page 15 TP809 User Manual 4) Pull out some roll paper, and close the printer cover. 5) Tear the extra paper in the direction as shown below. Notes: 1) Adjust the paper guide according to the paper size. 2) Make sure the paper inside is at tight status, or it will cause paper jam or other fault.
  • Page 16: Led Indication And Beeper

    TP809 User Manual 4.2 LED Indication and Beeper Function specification of indicated light and beeper. Status LED Description The printer is in paper end status Wrong status(cutter jam, over temperature, and Flashing so on) Purple Paper near end / printer is working normally...
  • Page 17: Power Connection

    TP809 User Manual 4.3 Power Connection 1) Connect power adapter to printer. 2) Connect power adapter to the power cord. 3) Plug the other side of power cord into the socket outlet. Notes: 1)The power cord varies by region. 2)Disconnect or connect the power adapter by correct method, or damage may be caused.
  • Page 18 TP809 User Manual When pulling out the adapter, please pinch the shell of power adapter and pull the switch up, when the switch is fully opened then pull out the power adapter. Don’t put forth your strength to pull the plug by squeezing any place of power adapter. Because it is more difficult to pull it out and easy to damage the cable.
  • Page 19: Interface Cable Connection

    TP809 User Manual 4.4 Interface Cable Connection 1) Make sure the printer's power switch is turned off; 2) Put the interface cable into the matched interface and fixed with screws (or spring) on the plug; 3) Connect the other end of the interface cable to the host.
  • Page 20: Interfaces

    TP809 User Manual 5 INTERFACES TP809 supports cash drawer interface and many other various communicate interfaces, such as Serial interface, USB interface, Ethernet interface. 5.1 USB Figure 5-1 PIN NO. SIGNAL NAME VBUS 5.2 Serial Interface Figure 5-2 PIN NO.
  • Page 21: Ethernet Interface

    TP809 User Manual 5.3 Ethernet Interface PIN NO. SIGNAL NAME Note: The printer is equipped with an Ethernet interface, and use the network connection router, switch and other network communication equipment which meet RJ45 interface standard. When connecting directly with PC, it is suggested that the cross network line in accordance with RJ45 interface standard should be adopted.
  • Page 22: Power Supply Interface

    TP809 User Manual 5.5 Power Supply Interface Figure 5-5 PIN NO. SIGNAL NAME +24V SHELL Printer end: Unetop DC-002 or similar products; User end: Unetop DC-002 or similar products.
  • Page 23: Troubleshooting

    TP809 User Manual 6 TROUBLESHOOTING Your printer is very reliable, but occasionally problems may occur. This chapter provides information on some common problems you may encounter and how to solve them. If you encounter problems that you can not resolve, contact your dealer for assistance.
  • Page 24: Problems Emerge During The Paper Cutting

    TP809 User Manual 6.4 Problems Emerge During The Paper Cutting Solution Problem Description Probable Reason Cutter abrasion, Replace the cutter insufficient cutting Cutter jam, the Worm gear and worm Replace the worm gear and worm wheel movable cutter wheel abrasion...
  • Page 25: Printer Cleaning And Maintenance

    TP809 User Manual 7 PRINTER CLEANING AND MAINTENANCE Print quality might be degraded by dust, foreign substance, adhesive substance, or other pollution materials stuck in the printer head or inside the printer. When dirty, clean the print head as following steps: ※...

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