HPRT MT800 User Manual
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Mobile Printer
MT800
User Manual
Xiamen Hanin Electronic Technology Co., Ltd.
Add: 5F, 8#, Aide Airport Industrial Park, Huli District, Xiamen, China
Web: www.hprt.com

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Summary of Contents for HPRT MT800

  • Page 1 Mobile Printer MT800 User Manual Xiamen Hanin Electronic Technology Co., Ltd. Add: 5F, 8#, Aide Airport Industrial Park, Huli District, Xiamen, China Web: www.hprt.com...
  • Page 2 REVISION RECORDS REV. DATE DESCRIPTION DRAWN CHECKED APPROVED 2019.08.09 First Version Liping Jiang Huimin Huang Yang Lin...
  • Page 3 Statement This manual content may be altered without permission, and Xiamen Hanin Electronic Technology Co., Ltd. reserves the rights to make changes without notice in technology, spare parts, hardware and software of the products. If more information is needed about the products, please contact Xiamen Hanin Electronic Technology Co., Ltd.
  • Page 4 Important Safety Instructions Please read this chapter carefully before using the printer! Using the Printer 1. Water or other liquid should not spill into the printer, also the printer should not be expose to the rain, or else may cause printer damage. 2.
  • Page 5 Battery Safety Precautions Ignore the following instructions may cause battery overheating, fire, explosion, damage and/or performance, and reduced product life. Be sure to use the specified battery and power charger provided by our company, do not disassemble the printer to replace the non-official battery, or may cause fire, explosion or damage to the printer.
  • Page 6 Other Precautions The copyright for this user manual and various other manuals is property of our company. Any copying or conversion into electronic form and saving of this material without the express written permission is strictly prohibited. Use of the information contained in this manual is not subject to any patent liability.
  • Page 7: Table Of Contents

    CONTENTS 1 Introduction............................1 1.1 Introductions......................... 1 1.2 The main Features.........................1 1.3 Packing List..........................1 1.4 Appearance and Component....................2 2. General Specification........................3 2.1 Printer Specification......................3 2.2 Media Specification.......................4 2.3 Ribbon Specification......................4 2.4 Dimension..........................4 3. Installation and use of printer......................5 3.1 Open Printer Cover........................5 3.2 Loading Ribbon........................5 3.3 Loading Media........................6...
  • Page 8 8.4. Using Utility Tool........................ 31 8.4.1 Add Printer....................... 32 8.4.2 Modify Printer......................33 8.4.3 Delete Printer......................39 8.4.4 Connection Test......................40 8.4.5 Functions........................41 8.5. Firmware Update........................44...
  • Page 9: Introduction

    The distance between home and office will be shortened, and the working place will no longer be limited. MT800 supports ribbon with RFID authentication to ensure HPRT’s orginal high quality consumables. HPRT, print your beautiful world.
  • Page 10: Appearance And Component

    MT800 User Manual 1.4 Appearance and Component Front Left Note: represents a wireless function in the figure. Inside Note: Paper out detection and Paper near end detection: Detecting whether or not there is paper and whether the paper deviation occurs...
  • Page 11: General Specification

    MT800 User Manual 2. General Specification 2.1 Printer Specification Table 2-1 General Specification Item Parameter Printing Method Direct thermal/Thermal transfer printing Resolution 300DPI Printing Speed MAX.15 mm/s Printing Parameter Printing Width 198mm Printing Density Order 3 adjustable Printing protocol Dot matrix bitmap printing...
  • Page 12: Media Specification

    MT800 User Manual 2.2 Media Specification Paper type Paper width Paper thickness Thermal fax paper 210mm 60-90μm A4 copy paper 210mm 60-90μm 2.3 Ribbon Specification Ribbon Parameter Width 215mm Length Diameter 14.5mm 2.4 Dimension • Dimension: 310.5(L)×63.5(W)×39.5(H)mm • Weight: 766g (including ribbon)
  • Page 13: Installation And Use Of Printer

    MT800 User Manual 3. Installation and use of printer 3.1 Open Printer Cover 1.Press the cover open button meanwhile, then lift the printer cover upward. 3.2 Loading Ribbon 1.Hold the ribbon module by hands, then align it to the spacing hole and press down.
  • Page 14: Loading Media

    MT800 User Manual 2.Turn the rewind wheel to make the ribbon smooth. 3.Press down the cover by hands until you hearing the sound of “click”. 3.3 Loading Media 1.Make sure the ribbon is properly loaded, long touch power button, and release it after the printer is turned on.
  • Page 15: Removing Media

    Bluetooth password:default no password, support setting and modification. 5.Connection Mode: ①Open the APP; ②Click add device, please according to the prompt and turn on the Bluetooth authority, then enter the Bluetooth device list and select Mt800-XXXX; ③Pair automatically and complete connection.
  • Page 16: Computer

    Bluetooth connection 3.6 Instruction for Sleep(Standby) Mode In order to save power and prolong the service time, MT800 printer adopts automatic sleep and automatic wake-up technology. After the printer is turned on, if there is no operation on the printer within 5 minutes, the printer will enter standby mode.
  • Page 17: Partial Component Description

    MT800 User Manual 4. Partial Component Description 4.1 Button 1.Power Button ①Turn On In the turn off state, long touch the power button about 2 seconds and the printer will be turned up; ②Turn Off In the turn on state, long touch power button about 3 seconds and the printer will be turned off;...
  • Page 18: Led Indication And Buzzer

    MT800 User Manual 4.2 LED Indicator and Buzzer MT800 has two LED, front strip lamp and side pinhole lamp. 1. Front Strip Lamp The front strip lamp focuses on the status of printer. The status is divided into four categories: behavior indication (red, green, white), charging indication (green), abnormal indication (red), and printing indication (white).
  • Page 19 MT800 User Manual ④Behavior status Status LED (Red, Green, White) Turn on Flash a round Firmware upgrade Alternating flash Turn off Flash a round 2. Side Pinhole Lamp The side pinhole lamp is a blue monochrome lamp, focusing on the connection status of the printer.
  • Page 20: Troubleshooting

    MT800 User Manual 5. Troubleshooting Your printer is very reliable, but occasionally problems may occur. This chapter provides information on some common problems you may encounter and how to solve them. If you encounter problems that you can not resolve, contact your dealer for assistance.
  • Page 21: Troubles Occur During Printing

    MT800 User Manual 5.2 Troubles Occur During Printing Problem Description Problem Reason Solution Printing process stops Battery power is too low Please use a special printing charging line to charge Paper jam occurs during When the paper is Please open the cover,...
  • Page 22: Clean Printer

    MT800 User Manual 6. Clean Printer 6.1 Cleaning Head Printing quality might be degraded by dust, foreign substance, adhesive substance, or other pollution materials stuck in the printer head or inside the printer. When dirty, clean the print head as follows: ※...
  • Page 23: Windows Driver

     Microsoft Windows XP Professional SP3 (32 bit)  Microsoft Windows Server 2012(64 bit)  7.3 Windows Driver Preparation Driver download URL: http://cn.hprt.com/XiaZai.html The installation file name is HPRT Mobile Printer Driver vX.X.X.X.exe As follows: HPRT Mobile Printer Driver v2.6.7.0.exe...
  • Page 24: Windows Driver Installation

    7.4 Windows Driver Installation Notes: Under different operating system and different type of driver, the screen has slight difference. Please operate it according to the tips. Take HPRT MT800 (Windows 7) as example. 1.Double click Windows Driver. 2.Choose “English” and click “OK”.
  • Page 25 “Install”, then it will be installed automatically. Otherwise, proceed to the next step. 5.Choose the matched type and port (USBxxx is for USB port, COMx is for serial port, LPTx is for parallel port). Choose the type of driver, port, such as “MT800”, “USB” as port. Click “Next”.
  • Page 26 MT800 User Manual 6.Click “Finish”, the driver is installed successfully. 7.After installation, the icon will be found in “Start”→ “Devices and Printers”.
  • Page 27: Detailed Windows Driver Setting

    MT800 User Manual 7.5 Detailed Windows Driver Setting 7.5.1 Printing Preferences 1.Click “Start" → “Devices and Printers”. Right click “HPRT MT800” and choose “Printing preferences”. 2.According to the different needs, choose “Paper”\“Offset”\“Rotate”\“Effect”\ “Copies” in “Page”.
  • Page 28 MT800 User Manual • Select “Paper Name” • Click “Manager”, add or delete paper...
  • Page 29 MT800 User Manual • Setting “Horizontal”, “Vertical” • Setting “Rotate”, “Effect”...
  • Page 30 MT800 User Manual • Click “Advanced” • Save Paper...
  • Page 31 MT800 User Manual • Feed Paper • Custom Command...
  • Page 32 MT800 User Manual • Media Type 3.Click “Watermark”. Set watermark to print.
  • Page 33 MT800 User Manual 4.Click “Halftone” to set the halftone.
  • Page 34: Printer Properties

    MT800 User Manual 7.5.2 Printer properties 1.Click “Start” → “Devices and Printers”. Right click “HPRT MT800” and choose “Printer properties”. 2.Choose “General”, click “Print Test Page”, then it will print the current settings.
  • Page 35 MT800 User Manual 3.Click “Port” to choose another port or add port. 4.Click “Advanced” to set the available time for printing.
  • Page 36: Uninstall Windows Driver

    MT800 User Manual 7.6 Uninstall Windows Driver 1.Double click Windows Driver. 2.Choose “English” and click “OK”. 3.Choose “Uninstall printer driver”. Click “Next”.
  • Page 37 MT800 User Manual 4.Choose “HPRT MT800”, click “Next”. Then it is complete to uninstall. 5.Uninstall successfully.
  • Page 38: Mobile Utility Tool Manual

    MT800 User Manual 8. Mobile Utility Tool Manual 8.1 Manual Information This Manual provides information on usage of the printer’s Utility Tool For Mobile according to PC operating system. We maintain ongoing efforts to enhance and upgrade the functions and quality of all our products.
  • Page 39: Using Utility Tool

    MT800 User Manual 8.4. Using Utility Tool Warning: Under different operating system, the screen has slight difference. Please operate it according to the tips. Take Windows 7 as example. 1.Unzip the compressed package file, then open the folder, click to open the...
  • Page 40: Add Printer

    MT800 User Manual 8.4.1 Add Printer 1.Click “Add Printer”. 2.Choose the right printer model and port type, then click “OK”. 3.Add printer is finish.
  • Page 41: Modify Printer

    MT800 User Manual 8.4.2 Modify Printer 1.Choose the printer that needs to be modified. Click on "Modify Printer". 2.Choose the printer model and port type that needs to be modified, then click “OK”. 3.Modify the new printer is finish.
  • Page 42 MT800 User Manual 4.For example, when connecting via Bluetooth, you need to change the port to COM to connect. The specific actions are as follows: 1) Turn on the printer. 2) Turn on the upper device. The Bluetooth icon will show at the lower right of the screen.
  • Page 43 MT800 User Manual 4) Find the corresponding printer, click “Next”. 5) Add a printer to succeed as shown in the figure. The printer takes MT800-140C as an example.
  • Page 44 MT800 User Manual 6) Click “Start" → “Devices and Printers”. Right click “MT800-140C” and choose “Properties”. 7) In “MT800-140C Properties” dialog box, choose the “Services” window and find the corresponding port. As shown in the figure, the port of MT800-140C is COM3.
  • Page 45 MT800 User Manual 8) Open the printer utility and click “Modify Printer”. 9) Choose “Printer Model” as MT800, “Port Type” as COM, “COM Port” as COM3. Then click “OK”.
  • Page 46 MT800 User Manual 10) Modification of printer successfully.
  • Page 47: Delete Printer

    MT800 User Manual 8.4.3 Delete Printer 1.Choose the printer which you want to delete in the list, then click on "Delete Printer". 2.Click “OK ”, then the printer is deleted.
  • Page 48: Connection Test

    MT800 User Manual 8.4.4 Connection Test 1.Click “Connection Test”. If the connection is successful, it will appear the following window. Note: 1.Make sure printer is connected with computer and power on. 2.Before using the following function, carry out the “Connection Test” first.
  • Page 49: Functions

    MT800 User Manual 8.4.5 Functions The function of Printer Utility For Mobile contains four items. Click the button and printer will execute the appropriate action. Note: The following screen may differ depending on the device to which you connect. Please operate it according to the actual interfaces.
  • Page 50 MT800 User Manual 2.Parameter Config: to set “Bluetooth”, “Print Density”, “Power Down Time” in the Parameter setting. When complete the above settings, please restart the printer. Note: Power Down Time is only valid for unconnected Bluetooth. 3.Click “Command Test”, you can load file or input the text in the input on the left, then click “Send”, the printer will print the text out accordingly.
  • Page 51 MT800 User Manual  Click “Hex”:...
  • Page 52: Firmware Update

    MT800 User Manual 8.5. Firmware Update 1.Click “Firmware Update”. 2.Select the appropriate upgrade file and click “Download”.
  • Page 53 MT800 User Manual 3.The firmware upgrade was successful and please restart the printer. FCC WARNING This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

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