HPRT TP80C User Manual
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HPRT TP80C User Manual

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TP80C
User Manual
Xiamen Hanin Electronic Technology Co.,Ltd.
ADD: 5F, 8#, Aide Airport Industrial Park, Huli District, Xiamen, China
Tel:
+86-(0)592-5885991
Web: www.hprt.com

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  • Page 1 TP80C User Manual Xiamen Hanin Electronic Technology Co.,Ltd. ADD: 5F, 8#, Aide Airport Industrial Park, Huli District, Xiamen, China Tel: +86-(0)592-5885991 Web: www.hprt.com...

  • Page 2: Table Of Contents

    Content Statement............................5 Important Safety Instructions......................6 1 OVERVIEW............................8 1.1 Introductions........................8 1.2 The Main Features......................8 2 GETTING STARTED..........................9 2.1 Packing List..........................9 2.2 Appearance........................10 3 SPECIFICATIONS..........................11 3.1 Printer Specification......................11 3.2 Printing Media Specification.....................13 3.2.1 Continuous Thermal Paper Specification...............13 3.2.2 Notices........................13 3.3 Printing and Cutting Position....................
  • Page 3 5.1 USB............................21 5.2 Cash Drawer Interface.......................22 5.3 Power Supply Interface..................... 23 5.4 Serial Interface........................24 5.5 Ethernet Interface......................25 6 TROUBLESHOOTING........................26 6.1 Printer Not Working......................26 6.2 LED Indicator and Beeper Alarm..................26 6.3 Troubles Occur During Printing..................26 6.4 Problems Emerge During the Paper Cutting..............27 7 PRINTER CLEANING AND MAINTENANCE..................
  • Page 4 9.2.1.2 Modify printer.....................74 9.2.1.3 Delete printer....................76 9.2.1.4 Connection Test..................77 9.2.2 Functions........................79 9.2.2.1 Printer Test....................80 9.2.2.2 Command Test.................... 84 9.2.2.3 Manage Images...................87 9.2.2.4 Download Fonts..................90 9.2.2.5 Parameter Setting..................91 7.2.2.7 Advanced Setting..................104 9.3 Firmware Update......................110 10 FCC WARNING.......................... 112...

  • Page 5: Statement

    TP80C User Manual Statement This manual content may be altered without permission, and Xiamen Hanin Electronic Technology Co., Ltd. reserves the rights to make changes without notice in technology, spare parts, hardware and software of the products. If more information is needed about the products, please contact Xiamen Hanin Electronic Technology Co., Ltd.

  • Page 6: Important Safety Instructions

    TP80C User Manual Important Safety Instructions  Safety Warning The print head will become very hot during printing, please do not touch the print-head and peripheral parts during printing and printing just finished. Please do not touch the print-head and connectors, in case that static damages the printer head.
  • Page 7 TP80C User Manual  Other Precautions The copyright for this user manual and various other manuals is property of our company. Any copying or conversion into electronic form and saving of this material without the express written permission is strictly prohibited. Use of the information contained in this manual is not subject to any patent liability.

  • Page 8: Overview

    TP80C User Manual 1 OVERVIEW 1.1 Introductions TP80C is a thermal receipt printer, featured by high print quality, high print speed, high stability, etc. It can be used in commercial POS system, food industry and occasions which need real-time field print receipts.

  • Page 9: Getting Started

    TP80C User Manual 2 GETTING STARTED 2.1 Packing List After receiving your printer, please check for possible shipping damage: 1. Check the outside of the box and the printer for possible damage. 2. Check whether you have received the following accessories together with the printer, if there are any items missing, please contact your local dealer.

  • Page 10: Appearance

    TP80C User Manual 2.2 Appearance...

  • Page 11: Specifications

    TP80C User Manual 3 SPECIFICATIONS 3.1 Printer Specification Item Parameter Printing Method Direct thermal line printing Resolution Default 203 DPI, 180 DPI can be emulated Printing Printing Width 72mm (576dots) Parameter Printing Speed Max. 220mm/s Printing density Adjustable from degree 1 to degree 4...
  • Page 12 TP80C User Manual Parameter Item Paper Loading Front loading, Easy loading Paper Type Standard thermal paper Paper Paper Width 79.5±0.5mm Paper Thickness 0.056~0.13mm Paper Roll Diameter 83mm Max. Operating 0~45℃/10~85%RH Condition Storage -20~60℃/10~90%RH TPH Life 100 KM Reliability Cutter Life...

  • Page 13: Printing Media Specification

    TP80C User Manual 3.2 Printing Media Specification 3.2.1 Continuous Thermal Paper Specification Paper Type : Standard thermal paper Paper Width :79.5±0.5mm Paper Outer Diameter : Max. 83 mm Paper Thickness : 0.056~0.13mm 3.2.2 Notices Notes:  Please use the recommended thermal paper or same quality paper, otherwise it will influence the printing quality and decrease the thermal printer head life.

  • Page 14: Printing And Cutting Position

    TP80C User Manual 3.3 Printing and Cutting Position 3.3.1 Printing position 79.5±0.5 mm Print Paper Print area width 72mm 3.3.2 Cutting Position Printing position Type Paper Cutting Position(L1) TP80C 8.5mm...

  • Page 15: Installation And Usage

    TP80C User Manual 4 INSTALLATION AND USAGE 4.1 Media Loading 1) Press the cover open button to open the top cover. 2) In the correct direction of the paper roll , insert the paper.
  • Page 16 TP80C User Manual 3) Pull out some paper, and close the top cover. 4) Tear the extra paper of the printer. Note: make sure the roll is entangled, otherwise it may cause paper jam or other failures.

  • Page 17: Power Connection

    TP80C User Manual 4.2 Power Connection 1) Make sure the printer power is turn off. 2) Connect power adapter to printer 3) Connect power adapter to power cord. 4) Plug the other side of power cord into the socket outlet.
  • Page 18 TP80C User Manual adapter.

  • Page 19: Cash Drawer Connection

    TP80C User Manual 4.3 Cash Drawer Connection 1) Make sure the printer's power switch is turned off. 2) Connect the cash drawer cable into the cash drawer interface on the rear side of the printer. Warning: Cash drawer interface can only be connected to a voltage of 24V cash drawer device (can’t connect to the phone line, etc.)

  • Page 20: Print Test

    TP80C User Manual 4.5 Print Test 4.5.1 Print Self-Test The self-test checks the printer’s current settings, status and whether the printer has any problem. 1.Make sure the power is connecting and paper is loading properly. 2.Make sure the printer is off and top cover closes properly.

  • Page 21: Interfaces

    TP80C User Manual 5 INTERFACES TP80C supports serial interface, Ethernet interface, cash drawer interface and USB interface. 5.1 USB Figure 5-1 SIGNAL NAME VBUS...

  • Page 22: Cash Drawer Interface

    TP80C User Manual 5.2 Cash Drawer Interface Figure 5-2 SIGNAL NAME Drawer 1 DRSW Drawer 2 Electrical characteristics Driving voltage：DC 24V  Driving current：Maximum 0.8 A ( In 510 ms)  Detection signal for drawer status："L" = 0～0.5 V "H" = 3～5 V...

  • Page 23: Power Supply Interface

    TP80C User Manual 5.3 Power Supply Interface Figure 5.3 SIGNAL NAME +24V SHELL Notes ：  Strictly prohibit unplug the cable while the printer is power on.  When arranging the line of communication, you have to avoid paralleling with the strong current.

  • Page 24: Serial Interface

    TP80C User Manual 5.4 Serial Interface Printer TP80C serial interface is compatible with RS-232 standard, with 9 pin socket. Figure 5.4 PIN NO. Signal Name...

  • Page 25: Ethernet Interface

    TP80C User Manual 5.5 Ethernet Interface PIN No. Signal Name Note: The printer is equipped with an Ethernet interface, and use the network connection router, switch and other network communication equipment which meet RJ45 interface standard. When connecting directly with PC, it is suggested that the cross network...

  • Page 26: Troubleshooting

    TP80C User Manual 6 TROUBLESHOOTING Your printer is very reliable, but occasionally problems may occur. This chapter provides information on some common problems you may encounter and how to solve them. If you encounter problems that you can not resolve, contact your dealer for assistance.

  • Page 27: Problems Emerge During The Paper Cutting

    TP80C User Manual 6.4 Problems Emerge During the Paper Cutting Problem Description Probable Reason Resolution Cutter abrasion, Replace the cutter insufficient cutting Worm gear and worm Cutter jam, the Replace the worm gear and worm wheel wheel abrasion movable cutter...

  • Page 28: Printer Cleaning And Maintenance

    TP80C User Manual 7 PRINTER CLEANING AND MAINTENANCE Print quality might be degraded by dust, foreign substance, adhesive substance, or other pollution materials stuck in the printer head or inside the printer. When dirty, clean the print head by following steps: ※...

  • Page 29: Windows Driver Manual

    TP80C User Manual 8 WINDOWS DRIVER MANUAL 8.1 Manual Information This Windows Driver Installation Manual provides information on installation, detailed specifications, and usage of the printer’s Windows Driver according to PC operating system (OS). We maintain ongoing efforts to enhance and upgrade the functions and quality of all our products.

  • Page 30: Windows Driver Installation

    Warning: Under different operating system, the screen has slight difference. Please operate it according to the tips. Take TP80C (Windows 7) as example. (1) Double click Windows Driver, and choose language. (2) Choose "I accept the agreement" and click "Next".
  • Page 31 TP80C User Manual (3) Click "Next"...
  • Page 32 TP80C User Manual (4) Choose the matched type and port (USBxxx is for USB port, COMx is for serial port, LPTx is for parallel port). Choose the type and port of driver, such as "TP80C", "COM1". Click "Next". Note: If printer is already connected with computer by USB port, it only needs to click...
  • Page 33 TP80C User Manual (5) Click "Finish". POS printer driver is installed successfully. (6) After installation, the icon will be found in "Start"→"Devices and Printers". Note: If you already installed the driver (No matter what kind of port), when you connect the printer with computer, it will create a USB port automatically.

  • Page 34: Detailed Windows Driver Setting

    TP80C User Manual 8.5 Detailed Windows Driver Setting 8.5.1 Printing Preferences (1) Click "Start"→"Devices and Printers". Right click "TP80C" and choose "Printing preferences".
  • Page 35 TP80C User Manual (2) According to the different needs, choose "Paper"\"Offset"\"Rotate"\"Effect"\"Copies" in "Paper".
  • Page 36 TP80C User Manual ● Click on “Paper Name”. ●Click on "Manager", add or delete paper. ●Set direction of paper...
  • Page 37 TP80C User Manual ●Click on "Advanced" to set "Save Paper", "Cut Paper", "Feed Paper", "Cash Drawer", "Custom Command", "Logo", "Buzzer", "Code Page" and "Error Reprint". ￭Save Paper...
  • Page 38 TP80C User Manual ￭Cut Paper Cut Distance: 0/5/10/15/20mm (End Document) ￭Feed Paper Feed Mode: Feed Automatically/Cut Automatically/Cut Automatically PerPage/None Feed Distance: 0/5/10/15/20mm (End Document)
  • Page 39 TP80C User Manual ￭Cash Drawer ￭Custom Command...
  • Page 40 TP80C User Manual ￭Logo Note: this setting need to be set in utility, here are the steps. ① Open the utility and click "Manage Images".
  • Page 41 TP80C User Manual ② Click “Download”. ③ Click "Add" to add a logo. (BMP format is recommended)
  • Page 42 TP80C User Manual ④ Select the print location, and then click "Download mode of G". (Such as: left print) ⑤ Return to image list to view the image number. Note: each time click "Download mode of G", an image list number will be...
  • Page 43 TP80C User Manual ⑥ Select “Printer properties” in Devices and Printers, then click “Preference”.
  • Page 44 TP80C User Manual ⑦ Click the “Advanced”, then click “Logo”.
  • Page 45 TP80C User Manual ⑧ Set the printing time to print and click "OK". (Such as: Start Document) ⑨ Return to the logo setting in driver, also select "Print left". ⑩ Set the key Code according to the image number. (Such as: 0 0)
  • Page 46 TP80C User Manual ⑪ Then click “OK”.
  • Page 47 TP80C User Manual ⑫ Click “Print Test Page” to view the printing effect.
  • Page 48 TP80C User Manual ￭Buzzer Buzzer times: 0/1/2/3/4/5 Buzzer Duration: 0.0/0.5/1/1.5/2/2.5/3.0 Sec Buzzer Interval: 0.0/0.5/1/1.5/2/2.5/3.0 Sec Note: This setting must be operated in Utility.
  • Page 49 TP80C User Manual ￭Code Page ￭Error Reprint...
  • Page 50 TP80C User Manual (3) Click "Watermark". Set watermark to print.
  • Page 51 TP80C User Manual (4) Click "Halftone" to set the halftone.
  • Page 52 TP80C User Manual (5) Set up the "Barcode" Assuming the font type of the main document is "Italics", if you want to convert the data "123456"to the barcode printing, the steps are as follows: ● Sets the data "123456" font type to a different font from the main document. Such as: Arial.
  • Page 53 TP80C User Manual Open the Preference. ● If the document is open, you can set it in the document: file-print-preferences.
  • Page 54 TP80C User Manual ① Add Barcode firstly.
  • Page 55 TP80C User Manual ② Set the "Font Name" and the "Barcode Option".
  • Page 56 TP80C User Manual ③ Click the "Printer Setting". ● Choose the "Display Language for Properties"...
  • Page 57 TP80C User Manual ● Turn on the "Font Substitution", select the system text need to be replaced (for example, Arial), and then select the font you want to replace (for example, 01) and click Settings, and the replacement font will display "01".
  • Page 58 TP80C User Manual...
  • Page 59 TP80C User Manual...
  • Page 60 TP80C User Manual...
  • Page 61 TP80C User Manual ● If you do not have a barcode set, the action is as follows: ① Suppose you change the size of the data "123456", for example: ② Set the Printing preferences.
  • Page 62 TP80C User Manual ③ Click the "Printer Setting". ● Choose the "Display Language for Properties". ④ Turn on the "Font Substitution".
  • Page 63 TP80C User Manual ⑤ Select the "System Font", for example: Arial.
  • Page 64 TP80C User Manual ⑥ Select the font to that you went to replace. ⑦ Click "Setting".
  • Page 65 TP80C User Manual...

  • Page 66: Printer Properties

    TP80C User Manual 8.5.2 Printer properties (1) Click "Start"→"Devices and Printers". Right click "TP80C" and choose "Printer properties". (2) Choose "General", click on "Print Test Page", then it will print the current settings.
  • Page 67 TP80C User Manual (3) Setting the "Ports" (4) Click "Advanced" to set the printing time.

  • Page 68: Uninstall Windows Driver

    TP80C User Manual 8.6 Uninstall Windows Driver （1）Double click Windows Driver. （2）Choose "Uninstall printer driver", then click "Next". （3）Choose "TP80C", then click "Next".

  • Page 69: Utility Tool For Pos Instruction

    TP80C User Manual 9 UTILITY TOOL FOR POS INSTRUCTION Utility Tool is applicable to the following operating system: Microsoft Windows 10 (32 bit/64 bit)  Microsoft Windows 8 (32 bit/64 bit)  Microsoft Windows 7 SPI (32 bit/64 bit) ...

  • Page 70: Utility Tool Installation

    TP80C User Manual 9.1 Utility Tool Installation The following screens take Win 7 for example. 1) Open the installation package. 2) Choose “English” and click “OK”. 3) Choose “I accept the agreement”, then click “Next”.
  • Page 71 TP80C User Manual 4) Click “Next”. 5) Select start menu folder. Click “Next”.
  • Page 72 TP80C User Manual 6) Click “Install”. 7) Click “Finish”. Utility is installed successfully.

  • Page 73: Using Utility Tool

    TP80C User Manual 9.2 Using Utility Tool Warning: In different operating system, screen has a slight difference. Please operate it according to the tips. Take TP80C (Windows 7) for example. 9.2.1 Add/Modify/Delete/Connect Printer 9.2.1.1 Add printer 1) Click ”Add Printer”.

  • Page 74: Modify Printer

    TP80C User Manual 2) Choose the appropriate printer type and port. Then click “OK”. (Take TP80C for example.) 9.2.1.2 Modify printer 1) Choose the printer you want to modify in the list. Click “Modify Printer”.
  • Page 75 TP80C User Manual 2) Choose the new printer and new port. Then click “OK”. 3) The new printer is added successfully.

  • Page 76: Delete Printer

    TP80C User Manual 9.2.1.3 Delete printer 1) Choose the printer you want to delete in the list and click “Delete Printer”. 2) Click “Yes”, then the printer is deleted.

  • Page 77: Connection Test

    TP80C User Manual 9.2.1.4 Connection Test 1) Choose the printer. Click “Connection Test”.
  • Page 78 TP80C User Manual 2) If the connection is successful, it will appear the following window. If the connection is unsuccessful, please connect the printer with computer. Notes: 1) Make sure printer is connected with computer and power on. 2) Make sure printer is loaded with paper.

  • Page 79: Functions

    TP80C User Manual 9.2.2 Functions Printer Test contains the following items: Printer Test  Command Test  Manage Images  Download Image in Compatible Mode  Download Fonts  Parameter Setting  Advanced Settings ...

  • Page 80: Printer Test

    TP80C User Manual 9.2.2.1 Printer Test 1) Self Test Click “Self Test” to see if the printer will print properly. 2) Cutter Test Click the cutter test and the paper will be cut automatically. Cutting method is partial cut (Partial cut: Not all cut off, between the two sheets of paper to leave a connection point).
  • Page 81 TP80C User Manual 3) Print Test Text Click "Print Test Text", input the text you want to print. When you click "Print", the printer starts printing text content. Such as: Print Text Test. Note: The language option in the lower right corner is checked according to the input text. (For...
  • Page 82 TP80C User Manual 4) 2D Code Click the QRCode mode. ▲Model: 1~2 ▲Module size: 1~16 The larger the module value, the larger the printed QR code is, and the smaller the opposite. ▲Error correction level: 7%~30% The higher the error correction level,...
  • Page 83 TP80C User Manual Click the PDF417 mode. ▲Columns: 0~30 ▲Rows: 0~90 ▲Width of the module: 2~6 The larger the module value, the wider the width of the printed PDF417 barcode, and the smaller the opposite. ▲Row height: 2~8 The larger the module value, the...

  • Page 84: Command Test

    TP80C User Manual 9.2.2.2 Command Test In the command test, you can send command to the printer. Input text or hexadecimal data. Select a file or enter a command in the input box. 1）Click “Send by Text”, input text content.
  • Page 85 TP80C User Manual ▲Sending Recycle: When the interval is set to 3000ms (you can set the interval as needed), then click “Send”, the printer starts to recycle printing. Click “Stop” to stop the recycle printing.
  • Page 86 TP80C User Manual 2）Click “Send by Hex”, input the content. (Convert text to HEX or send ESC command)

  • Page 87: Manage Images

    TP80C User Manual 9.2.2.3 Manage Images 1) Click "Download" to add the image, if you want to print the picture, set the print location before clicking "Download mode of G" to print the picture. (It is recommended to use a picture...
  • Page 88 TP80C User Manual 2) Select the print location, center, left, and right. (Such as, left print). C:\Users\1993\Desktop\01.bmp Note: Total memory 556K, each bitmap should be below 64K.
  • Page 89 TP80C User Manual 3) Delete Image. Note: Each time click "Download mode of G", an image list number will be generated. Click the image list, select "Delete selected image" will delete the image, click "Delete all Images", without clicking the list option to delete all the images in the list.

  • Page 90: Download Fonts

    TP80C User Manual 9.2.2.4 Download Fonts Select the font from the existing file and click "Download". Note: After downloading the font successfully, you need to restart the printer before using it.

  • Page 91: Parameter Setting

    TP80C User Manual 9.2.2.5 Parameter Setting 1) Click “Parameter Setting” to set “COM Config” (Only support the printers configured with serial interface), “Language And Charset Config”, “Cut Paper”, “Buzzer” and “Other Config”.
  • Page 92 TP80C User Manual  COM Config Click the items to set “Baud Rate”, “Data Bits”, “Stop Bits”, “Parity Check”, and “Flow Control”. • Baud Rate • Data Bits • Stop Bits • Parity Check...
  • Page 93 TP80C User Manual • Flow Control Note: 1) “COM Config” setting only supports the printers configured with serial port. 2) The value of the serial port parameter can be obtained according to the value of the Self-test page information.  Language And Charset Config Click the items to set “Codepage”, “International Character”, “Language Mode”, “Chinese...
  • Page 94 TP80C User Manual...
  • Page 95 TP80C User Manual • International Character • Language Mode ( The default mode is “Chinese/Japanese/Korean”) • Chinese Mode...
  • Page 96 TP80C User Manual • Arabic Transform • Vietnamese transform...
  • Page 97 TP80C User Manual  Cut Paper Enable or disable “Cut paper after the cover is closed” / “Cut paper when power on”. Enable “Cut paper after the cover is closed”: When the printer closes the cover, it will automatically cut the paper.
  • Page 98 TP80C User Manual  Buzzer Buzzer Volume: Very Low/Low/Standard/loud Tick “Beeping after cutting” (The beeping time, times and interval time can be set for what you want, such as 1 milliseconds, 2 milliseconds or 3 milliseconds, etc.): The following setting is set as an example: When cutting one piece of paper each time, the printer will emit the “Beep”...
  • Page 99 TP80C User Manual  Other Config Click the items to set “Print Density”, Paper Width”, “Auto Line Feed”, “DPI Mode”, and “USB Port Mode” • Print Density (default “level 2”) The print density value varies according to the paper material and it can be adjusted to suit your needs.
  • Page 100 TP80C User Manual • DPI Mode (Default “203DPI”) • USB Port Mode • Check the Virtual Serial Port ① Right-click the computer and select “Manage”. ② Click "Device Manager" to view the virtual port. (such as: COM2).
  • Page 101 TP80C User Manual (COM2) ③ Return to the printer utility and click "Modify Printer".
  • Page 102 TP80C User Manual ④ Change the port to "COM2". COM2...
  • Page 103 TP80C User Manual 2）After finishing setting all the above parameters, click "Set", and restart the printer, then the setting would take effect.

  • Page 104: Advanced Setting

    TP80C User Manual 7.2.2.7 Advanced Setting Advanced Settings contain following items. Click the button and printer will execute the appropriate action. The change will take into effect after restarting the printer.  Reduction Paper Setting Choose the item and click “Setting”.
  • Page 105 TP80C User Manual Reduction Line Feeds: 25%~75% The higher the reduction line feeds, the narrower the interval between two lines of characters. Reduction Height of Barcode: 25%~75% The bigger the reduction height of barcode, the smaller the height of the barcode.
  • Page 106 TP80C User Manual ● Static IP Mode 1）Change the printer IP address so that the printer IP address (such as: 192.168.0.33) is the same segment as the host IP address (such as: 10.0.21.89). Here is the illustration: Figure ￭ Printer IP Address...
  • Page 107 TP80C User Manual 2）Set the same network segment. Figure ￭ Printer IP Address ● Auto Assignment IP This mode automatically assigns the IP address to the printer. When the settings are complete, click "Set", then restart the printer. Note: This setting only supports the printers configured with Ethernet interface.
  • Page 108 TP80C User Manual ● Modify the COM setting ① After setting the parameters as required, click "Set" and restart the printer. ② After restarting the printer, open the main menu screen of the tool and click "Modify Printer".
  • Page 109 TP80C User Manual ③ Select the port category "COM" and set the baud rate to the value "57600" as shown above, and parity "None". This port allows you to print after setup is complete. Note: This setting only supports models with serial ports.

  • Page 110: Firmware Update

    TP80C User Manual 9.3 Firmware Update 1) Click “FW Update”.
  • Page 111 TP80C User Manual 2) Select the bin file. 3) Click “Update”. 4) Update success. 5) Restart the printer to take the update into effect.

  • Page 112: Fcc Warning

    TP80C User Manual 10 FCC WARNING This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

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