HPRT TP80K User Manual
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HPRT TP80K User Manual

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TP80K
User Manual
Rev.1.1
Xiamen Hanin Electronic Technology Co., Ltd.
Tel:
+86-(0)592-5885991
Web: www.hprt.com

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Josiane Sofia Sanches da Rosa
May 8, 2025

No qual sentido precionamos o botão para abrir a tampa

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Mr. Anderson
May 19, 2025

To open the lid on the HPRT TP80K, press the cover opening button to open the top cover.

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Summary of Contents for HPRT TP80K

  • Page 1 TP80K User Manual Rev.1.1 Xiamen Hanin Electronic Technology Co., Ltd. Tel: +86-(0)592-5885991 Web: www.hprt.com...

  • Page 2: Table Of Contents

    Statement............................5 Important Safety Instructions......................6 1 OVERVIEW............................9 1.1 Introductions........................9 1.2 The Main Features......................9 2 GETTING STARTED........................10 2.1 Packing List........................10 2.2 Appearance........................11 3 SPECIFICATION..........................12 3.1 Printer Specification......................12 3.2 Printing Media Specification.....................14 3.2.1 Continuous Thermal Paper Specification...............14 3.2.2 Notices........................14 3.3 Printing and Cutting Position....................
  • Page 3 5.1 USB............................23 5.2 Cash Drawer Interface.......................23 5.3 Power Port Connector.......................24 5.4 Serial Interface........................24 5.5 Ethernet Interface......................25 6 TROUBLESHOOTING........................26 6.1 Printer Not Working......................26 6.2 LED Indicator and Beeper Alarm..................26 6.3 Troubles Occur During Printing..................27 6.4 Problems Emerge During the Paper Cutting..............27 6.5 Troubleshooting for Cutter Jam..................28 7 PRINTER CLEANING AND MAINTENANCE..................
  • Page 4 8.2.2.4 Download Fonts..................51 8.2.2.5 Parameter Setting..................52 8.2.2.6 Advanced Setting..................64 8.3 Firmware Update......................68 9 WINDOWS DRIVER INSTRUCTION....................70 9.1 Information........................70 9.2 Operating System (OS) Environment................70 9.3 Windows Driver Preparation.................... 70 9.4 Windows Driver Installation..................... 71 9.5 Detailed Windows Driver Setting..................74 9.5.1 Printing Preferences....................74 9.5.2 Other Settings......................

  • Page 5: Statement

    TP80K User Manual Statement Copyright This manual is printed in 2021. Printed in China. Version 1.1 Warnings This must be complied with in order to avoid any damage to the human body and to the equipment. This is showing the important information and tips for the printer operating.

  • Page 6: Important Safety Instructions

    TP80K User Manual Important Safety Instructions  Safety Warning Warnings: The print head will become very hot during printing; avoid contact with the print head after printing has finished. Warnings: Do not touch the printer head and connector in case static damage the printer head.
  • Page 7 TP80K User Manual  Other Precautions The copyright for this user manual and various other manuals is property of our company. Any copying or conversion into electronic form and saving of this material without the express written permission is strictly prohibited. Use of the information contained in this manual is not subject to any patent liability.
  • Page 8 TP80K User Manual  WEEE (Waste Electrical and Electric Equipment) This mark shown on the product or its literature indicates that the corresponding item should not be discarded at the end of its working life with others household waste. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate marked items from other types of waste and recycle them responsibly to promote the sustained reuse of material resources.

  • Page 9: Overview

    TP80K User Manual 1 OVERVIEW 1.1 Introductions TP80K is a thermal receipt printer, featured by high print quality, high print speed, high stability, etc. It can be used in commercial POS system, food industry and occasions which need real-time field print receipts.

  • Page 10: Getting Started

    TP80K User Manual 2 GETTING STARTED 2.1 Packing List After receiving your printer, please check for possible shipping damage: 1) Inspect the outside of both the box and the printer for possible damage. 2) Check whether you have received the following accessories together with the printer, if there are any items missing, please contact your local dealer.

  • Page 11: Appearance

    TP80K User Manual 2.2 Appearance...

  • Page 12: Specification

    TP80K User Manual 3 SPECIFICATION 3.1 Printer Specification Item Parameter Printing Method Direct thermal line printing Resolution Default 203 dpi, 180 dpi can be emulated Printing Printing Width 72mm / 48mm Parameter Printing Speed Max. 230mm/s Printing density Adjustable from degree 1 to degree 4...
  • Page 13 TP80K User Manual Item Parameter AC100V-240V 50/60HZ Input Power supply DC 24V±5%, 1.5A Output Easy-loading structure of upward open cover Paper Loading Standard thermal paper Paper Type 79.5±0.5mm/57.5±0.5mm Paper Paper Width 0.056~0.13mm Paper Thickness 83mm Max. Paper Roll Diameter 0~45℃ / 5~95%RH No condensation...

  • Page 14: Printing Media Specification

    TP80K User Manual 3.2 Printing Media Specification 3.2.1 Continuous Thermal Paper Specification Paper Type : Standard thermal paper Paper Width :79.5±0.5mm 57.5±0.5mm Paper Outer Diameter : Max. 83 mm Paper Thickness : 0.056~0.13mm 3.2.2 Notices Notes: 1) Please use the recommended thermal paper or same quality paper, otherwise it will influence the printing quality and decrease the thermal printer head life;...

  • Page 15: Printing And Cutting Position

    TP80K User Manual 3.3 Printing and Cutting Position 3.3.1 Printing position 79.5±0.5 mm Print Paper 57.5±0.5 mm Print Paper Paper width 57.5±0.5mm Print area width 48mm...

  • Page 16: Cutting Position

    TP80K User Manual 3.3.2 Cutting Position Printing Position Type Paper Cutting Position(L1) TP80K 8.5mm...

  • Page 17: Installation And Usage

    TP80K User Manual 4 INSTALLATION AND USAGE 4.1 Media Loading 1) Press the cover opening button to open the top cover. 2) Remove the used roll paper core, if any. 3) In the correct direction of the roll paper, load the paper.
  • Page 18 TP80K User Manual 4) Pull out some roll paper and close the top cover. 5) Tear the extra paper.

  • Page 19: Power Connection

    TP80K User Manual 4.2 Power Connection 1) Make sure the printer power is turned off. 2) Connect power adapter with printer. 3) Connect power adapter with power cord. 4) Plug the other side of power cord into the socket outlet.
  • Page 20 TP80K User Manual Notes: 1) Please only use the power adapter recommended by supplier or equivalent products. 2) When disconnecting the power adapter plug, handhold plug connector shell to avoid the pulling on the cable in force. 3) Avoid dragging the power adapter cable, otherwise it will damage the cables, causing fire and shock.

  • Page 21: Cash Drawer Connection

    TP80K User Manual 4.3 Cash Drawer Connection 1) Make sure the printer's power switch is turned off; 2) Connect the cash drawer cable into the cash drawer interface on the rear side of the printer. Warning: Cash drawer interface can only be connected to a voltage of 24V cash drawer device (can’t connect to the phone line, etc.)

  • Page 22: Print Test

    TP80K User Manual 4.5 Print Test 4.5.1 Print Self-Test The self-test checks the printer’s current settings, status and whether the printer has any problem. 1) Make sure the power is connected and paper is loaded properly. 2) Make sure the printer is off and top cover is closed properly.

  • Page 23: Interfaces

    TP80K User Manual 5 INTERFACES TP80K supports serial, Ethernet, cash drawer and USB interfaces. 5.1 USB Figure 5-1 PIN NO. SIGNAL NAME VBUS 5.2 Cash Drawer Interface Figure 5-2 PIN NO. SIGNAL NAME Drawer 1 DRSW Drawer 2 Electrical characteristics Driving voltage：DC 24V...

  • Page 24: Power Port Connector

    TP80K User Manual 5.3 Power Port Connector Figure 5.3 PIN NO. SIGNAL NAME +24V SHELL 5.4 Serial Interface Printer TP80K serial interface is compatible with RS-232 standard, with 9 pin sockets. Figure 5.4 PIN NO. SIGNAL NAME...

  • Page 25: Ethernet Interface

    TP80K User Manual 5.5 Ethernet Interface PIN NO. SIGNAL NAME Note: The printer is equipped with an Ethernet interface, and use the network connection router, switch and other network communication equipment which meet RJ45 interface standard. When connecting directly with PC, it is suggested that the cross network...

  • Page 26: Troubleshooting

    TP80K User Manual 6 TROUBLESHOOTING Your printer is very reliable, but occasionally problems may occur. This chapter provides information on some common problems you may encounter and how to solve them. If you encounter problems that you can not resolve, contact your dealer for assistance.

  • Page 27: Troubles Occur During Printing

    TP80K User Manual 6.3 Troubles Occur During Printing Problem Description Probable Reason Solution Incorrect roll paper loading Check if the roll paper is loaded Unqualified roll paper Use recommended thermal roll paper Blurred printing or spot Dirty thermal head or print...

  • Page 28: Troubleshooting For Cutter Jam

    TP80K User Manual 6.5 Troubleshooting for Cutter Jam 1) When cutter jam occurs, do not press the cover opening button to avoid damaging the blade. 2) Fix the printer by one hand and press either side of the convex bars by the other hand. Push up and open the front cover.

  • Page 29: Printer Cleaning And Maintenance

    TP80K User Manual 7 PRINTER CLEANING AND MAINTENANCE Print quality might be degraded by dust, foreign substance, adhesive substance, or other pollution materials stuck in the printer head or inside the printer. When dirty, clean the print head as following steps: ※...

  • Page 30: Utility Tool For Pos Instruction

    TP80K User Manual 8. UTILITY TOOL FOR POS INSTRUCTION Utility Tool is applicable to the following operating system: Microsoft Windows 10 (32 bit/64 bit)  Microsoft Windows 8 (32 bit/64 bit)  Microsoft Windows 7 SP1 (32 bit/64 bit) ...

  • Page 31: Utility Tool Installation

    TP80K User Manual 8.1 Utility Tool Installation The following screens take Win 7 for example. 1) Open the installation package. 2) Choose “English” and click “OK”. 3) Choose “I accept the agreement”, then click “Next”.
  • Page 32 TP80K User Manual 4) Click “Next”. 5) Select start menu folder. Click “Next”.
  • Page 33 TP80K User Manual 6) Click “Install”. 7) Click “Finish”. Utility is installed successfully.

  • Page 34: Using Utility Tool

    TP80K User Manual 8.2 Using Utility Tool Warning: In different operating system, screen has a slight difference. Please operate it according to the tips. Take TP80K (Windows 7) for example. 8.2.1 Add/Modify/Delete/Connect Printer 8.2.1.1 Add printer 1) Click ”Add Printer”.

  • Page 35: Modify Printer

    TP80K User Manual 2) Choose the appropriate printer type and port. Then click “OK”. (Take TP80K for example.) 8.2.1.2 Modify printer 1) Choose the printer you want to modify in the list. Click “Modify Printer”.
  • Page 36 TP80K User Manual 2) Choose the new printer and new port. Then click “OK”. 3) The new printer is added successfully.

  • Page 37: Delete Printer

    TP80K User Manual 8.2.1.3 Delete printer 1) Choose the printer you want to delete in the list and click “Delete Printer”. 2) Click “Yes”, then the printer is deleted.

  • Page 38: Connection Test

    TP80K User Manual 8.2.1.4 Connection Test Make sure printer is connected to computer and it is powered on. 1) Choose the printer. Click “Connection Test”.
  • Page 39 TP80K User Manual 2) If the connection is successful, it will appear the following window. If the connection is unsuccessful, please connect the printer with computer. Notes: 1) Make sure printer is connected with computer and power on. 2) Make sure printer is loaded with paper.

  • Page 40: Functions

    TP80K User Manual 8.2.2 Functions Printer Test contains the following items: Printer Test  Command Test  Manage Images  Download Image in Compatible Mode  Download Fonts  Parameter Setting  Advanced Settings  8.2.2.1 Printer Test 1) Self Test...
  • Page 41 TP80K User Manual 2) Cutter Test Click the cutter test and the paper will be cut automatically. Cutting method is partial cut (Partial cut: Not fully cut off, leave a connection point between the two sheets of paper). As shown in the figure: 3) Print Test Text Click "Print Test Text", input the text you want to print.
  • Page 42 TP80K User Manual 4) 2D Code Click the QRCode mode. ▲Model: 1~2 ▲Module size: 1~16 The larger the module value, the larger the printed QR code is, and the smaller the opposite. ▲Error correction level: 7%~30% The higher the error correction level, the more intensive the module graphics.
  • Page 43 TP80K User Manual Click the PDF417 mode. ▲Columns: 0~30 ▲Rows: 0~90 ▲Width of the module: 2~6 The larger the module value, the wider the width of the printed PDF417 barcode, and the smaller the opposite. ▲Row height: 2~8 The larger the module value, the...

  • Page 44: Command Test

    TP80K User Manual 8.2.2.2 Command Test In the command test, you can send command to the printer. Input text or hexadecimal data. Select a file or enter a command in the input box. 1）Click “Send by Text”, input text content.
  • Page 45 TP80K User Manual ▲Sending Recycle: When the interval is set to 3000ms (you can set the interval as needed), then click “Send”, the printer starts to recycle printing. Click “Stop” to stop the recycle printing.
  • Page 46 TP80K User Manual 2）Click “Send by Hex”, input the content. (Convert text to HEX or send ESC command)

  • Page 47: Manage Images

    TP80K User Manual 8.2.2.3 Manage Images...
  • Page 48 TP80K User Manual 1) Click "Download" to add the image, if you want to print the picture, set the print location before clicking "Download mode of G" to print the picture. (It is recommended to use a picture in BMP format)
  • Page 49 TP80K User Manual C:\Users\1993\Desktop\01.bmp Note: Total memory for the bitmap is 196K.
  • Page 50 TP80K User Manual 3) Delete Image. Note: Each time click "Download mode of G", an image list number will be generated. Click the image list, select "Delete selected image" will delete the image, click "Delete all Images", without clicking the list option to delete all the images in the list.

  • Page 51: Download Fonts

    TP80K User Manual 8.2.2.4 Download Fonts Select the font from the existing file and click "Download". Note: After downloading the font successfully, you need to restart the printer to take effect.

  • Page 52: Parameter Setting

    TP80K User Manual 8.2.2.5 Parameter Setting 1) Click “Parameter Setting” to set “COM Config” (Only support the printers configured with serial interface), “Language And Charset Config”, “Cut Paper”, “Buzzer” and “Other Config”.
  • Page 53 TP80K User Manual  COM Config Click the items to set “Baud Rate”, “Data Bits”, “Stop Bits”, “Parity Check”, and “Flow Control”. • Baud Rate • Data Bits • Stop Bits • Parity Check...
  • Page 54 TP80K User Manual • Flow Control Note: The value of the serial port parameter can be obtained according to the value of the Self-test page information. ① After setting the parameters as required, click "Set" and the printer would restart automatically.
  • Page 55 TP80K User Manual ③ Select the port category "COM" and set the baud rate to the value "9600" as shown above, and parity "None". This port allows you to print after setup is complete. 9600  Language And Charset Config Click the items to set “Codepage”, “International Character”, “Language Mode”, “Chinese...
  • Page 56 TP80K User Manual • International Character • Language Mode ( The default mode is “Chinese/Japanese/Korean”) • Chinese Mode...
  • Page 57 TP80K User Manual • Arabic Transform • Vietnamese transform  Cut Paper Enable or disable “Cut paper after the cover is closed” / “Cut paper when power on”. Enable “Cut paper after the cover is closed”: When the printer closes the cover, it will automatically cut the paper.
  • Page 58 TP80K User Manual Disable “Cut paper when power on”: The printer does not cut paper automatically after it is powered on.  Buzzer Buzzer Volume: Very Low/Low/Standard/loud Tick “Beeping after cutting” (The beeping time, times and interval time can be set for what you want, such as 1 milliseconds, 2 milliseconds or 3 milliseconds, etc.):...
  • Page 59 TP80K User Manual  Other Config Click the items to set “Print Density”, Paper Width”, “Auto Line Feed”, “DPI Mode”, and “USB Port Mode” • Print Density (default “level 2”) The print density value varies according to the paper material and it can be adjusted to suit your needs.
  • Page 60 TP80K User Manual • DPI Mode (Default “203DPI”) • USB Port Mode...
  • Page 61 TP80K User Manual • Check the Virtual Serial Port ① Right-click the computer and select “Manage”. ② Click "Device Manager" to view the virtual port. (such as: COM2). (COM2)
  • Page 62 TP80K User Manual ③ Return to the printer utility and click "Modify Printer". ④ Change the port to "COM2". COM2...
  • Page 63 TP80K User Manual 2 ） After finishing setting all the above parameters, click "Set", the printer would restart automatically, then the settings would take effect.

  • Page 64: Advanced Setting

    TP80K User Manual 8.2.2.6 Advanced Setting Advanced Settings contain following items. Click the button and printer will execute the appropriate action. The change will take into effect after restarting the printer.  Reduction Paper Setting Choose the item and click “Setting”.
  • Page 65 TP80K User Manual Reduction Line Feeds: 25%~75% The higher the reduction line feeds, the narrower the interval between two lines of characters. Reduction Height of Barcode: 25%~75% The bigger the reduction height of barcode, the smaller the height of the barcode.
  • Page 66 TP80K User Manual ● Static IP Mode 1）Change the printer IP address so that the printer IP address (such as: 192.168.0.33) is the same segment as the host IP address (such as: 10.0.21.89). Here is the illustration: Figure ￭ Printer IP Address...
  • Page 67 TP80K User Manual 2）Set the same network segment. Figure ￭ Printer IP Address ● Auto Assignment IP This mode automatically assigns the IP address to the printer. When the settings are complete, click "Write", then restart the printer.

  • Page 68: Firmware Update

    TP80K User Manual  Length Of Print Click “Length of Print” to obtain the length of the paper that the printer has printed. 8.3 Firmware Update 1) Click “FW Update”.
  • Page 69 TP80K User Manual 2) Add the “bin” file, and click “Update”. 3) Click “Update”. 4) Update success. 5) Restart the printer.

  • Page 70: Windows Driver Instruction

    Microsoft Windows Server 2012 (64 bit)  Microsoft Windows Server 2008 R2  9.3 Windows Driver Preparation Follow the link http://www.hprt.com/Downloads.html and find the product name TP80K, then you can download Windows Driver and other items. The Windows Driver installation file name is: HPRT_POS_Printer_Driver_v2.7.3.0.exe...

  • Page 71: Windows Driver Installation

    Warning: Under different operating system, the screen has slight difference. Please operate it according to the tips. Take TP80K (Windows 7) as example. 1) Double click Windows Driver, and choose the language. Choose “I accept the agreement” and click “Next”.
  • Page 72 TP80K User Manual Click “Next” 4) Choose the matched type and port (USBxxx is for USB port, COMx is for serial port, LPTx is for parallel port). Choose the type and port of driver, such as “TP80K”, “USB001”. Click “Next”.
  • Page 73 TP80K User Manual Note: If printer is already connected with computer by USB port, it only needs to click “Install”, then it will be installed automatically. Otherwise, proceed to the next step. 5) Click “Finish”. POS printer driver is installed successfully.

  • Page 74: Detailed Windows Driver Setting

    TP80K User Manual 9.5 Detailed Windows Driver Setting 9.5.1 Printing Preferences 1) Click “Start” → “Devices and Printers”. Right click “TP80K” and choose “Printing preferences”. 2) According to the different needs, choose “Paper”\“Offset”\”Rotate”\”Effect”\ ”Copies” in “Page”.
  • Page 75 TP80K User Manual ●Click on “Manager”, add or delete paper. ●Click on “Advanced” to set “Save Paper”, “Cut Paper”, “Feed Paper”, “Cash Drawer”, “Custom Command”, “Logo”, “Buzzer”, “Code Page”, “Error Reprint” and “Error Reprint Watermark”. ￭ Save paper...
  • Page 76 TP80K User Manual ￭ Cut Paper...
  • Page 77 TP80K User Manual ￭ Feed paper ￭ Cash drawer...
  • Page 78 TP80K User Manual ￭ Custom command...
  • Page 79 TP80K User Manual ￭ Logo Note: this setting needs to be set in utility. ① Open the utility and click "Manage Images".
  • Page 80 TP80K User Manual ② Click “Download”. ③ Click "Add" to add a logo. (BMP format is recommended)
  • Page 81 TP80K User Manual Picture.bmp ④ Select the print location, and then click "Download mode of G". (Such as: left print) ⑤ Return to image list to view the image number. Note: each time click "Download mode of G", an image list number will be generated.
  • Page 82 TP80K User Manual ⑥ Select Printer properties, click “Print Test Page” to view the printing effect.
  • Page 83 TP80K User Manual ⑦ Click the “Advanced”, then click “Logo”.
  • Page 84 TP80K User Manual ⑧ Set the printing time to print and click "OK". (Such as: Start Document) ⑨ Return to the logo setting in driver, also select "Print left". ⑩ Set the key Code according to the image number. (Such as: 0 0)
  • Page 85 TP80K User Manual ⑪Then click “OK”.
  • Page 86 TP80K User Manual ⑫ Click “Print Test Page” to view the printing effect.
  • Page 87 TP80K User Manual ￭ Buzzer Note: this setting need to be set in utility. ￭ Code Page...
  • Page 88 TP80K User Manual ￭ Error Reprint ￭ Error Reprint Watermark...
  • Page 89 TP80K User Manual 3) Click “Watermark”. Set watermark to print (Only BMP file can be selected).
  • Page 90 TP80K User Manual Click “Halftone” to set the halftone.
  • Page 91 TP80K User Manual 5) Set up the “Barcode”. Assuming the font type of the main document is “Italics”, if you want to convert the data “123456”to the barcode printing, the steps are as follows: ● Sets the data "123456" font type to a different font from the main document. Such as: Arial.
  • Page 92 TP80K User Manual Open the Preference. ● If the document is open, you can set it in the document: file-print-preferences.
  • Page 93 TP80K User Manual 1）Add Barcode firstly.
  • Page 94 TP80K User Manual 2）Set the “Font Name” and the “Barcode Option”.
  • Page 95 TP80K User Manual 3) Click the “Printer Setting”. ● Choose the “Display Language for Properties”...
  • Page 96 TP80K User Manual Turn on the “Font Substitution”, select the system text need to be replaced (for example, Arial), ● and then select the font you want to replace (for example, 01) and click Settings, and the replacement font will display "01".
  • Page 97 TP80K User Manual...
  • Page 98 TP80K User Manual...
  • Page 99 TP80K User Manual...
  • Page 100 TP80K User Manual ● If you do not have a barcode set, the action is as follows: 1） Suppose you change the size of the data "123456", for example: 2） Set the Printing preferences.
  • Page 101 TP80K User Manual 3）Click the “Printer Setting”. ● Choose the “Display Language for Properties”. 4）Turn on the “Font Substitution”.
  • Page 102 TP80K User Manual 5）Select the “System Font”, for example: Arial.
  • Page 103 TP80K User Manual 6）Select the font to that you went to replace.
  • Page 104 TP80K User Manual 7）Click “Set”.
  • Page 105 TP80K User Manual...

  • Page 106: Other Settings

    TP80K User Manual 9.5.2 Other Settings 1) Click ”Start”→“Devices and Printers”. Right click “TP80K” and choose “Printer properties”. 2) Choose “General”, click on “Print Test Page”, then it will print the current settings.
  • Page 107 TP80K User Manual 3) Click “Port” to change the other connecting port.
  • Page 108 TP80K User Manual 4) Click “Advanced” to set the available time for using.

  • Page 109: Uninstall Windows Driver

    TP80K User Manual 9.6 Uninstall Windows Driver 1) Double click Windows Driver, and then click “OK”. 2) Choose “Uninstall printer driver”, then click “Next”.
  • Page 110 TP80K User Manual 3) Choose “TP80K”, then click “Next” 4) Then it is complete to uninstall.

  • Page 111: Specification

    TP80K User Manual 9.7 Specification Resolution: 203×203dpi Paper Size: Custom (72.0mm * 297.0mm) 72mm*297mm 72mm * 420mm 72mm * 3276mm 48mm * 297mm 48mm*420mm 48mm*3276mm...

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