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Summary of Contents for HPRT TP808
- Page 1 Thermal Receipt Printer TP808 User Manual Xiamen Hanin Electronic Technology Co.,Ltd. ADD: 5F, 8#, Aide Airport Industrial Park, Gaoqi South 12 Road, Huli District, Xiamen Tel: +86-(0)592-5885993 Web: www.hprt.com...
- Page 2 6.4 Problems Emerge During the Paper Cutting ................24 6.5 Removing Jammed Paper.......................24 7 PRINTER CLEANING AND MAINTENANCE..................25 7.1 Cleaning Head.........................25 7.2 Cleaning Sensors, Roller and/or Paper Path................25 8 DOWNLOAD SOFTWARES FROM HPRT WEBSITE................26 APPENDIX............................. 27 FCC WARNING..........................27 EC DECLARATION OF CONFORMITY....................28...
- Page 3 TP808 User Manual Statement This manual content may be altered without permission, and Xiamen Hanin Electronic Technology Co., Ltd. reserves the rights to make changes without notice in technology, spare parts, hardware and software of the products. If more information is needed about the products, please contact Xiamen Hanin Electronic Technology Co., Ltd.
- Page 4 TP808 User Manual Important Safety Instructions 1. Safety Warning Warnings: The print head will become very hot during printing; avoid contact with the print head after printing has finished. Warnings: Do not touch the printer head and connector in case static damage the printer head.
- Page 5 TP808 User Manual 3.Other Precautions The copyright for this user manual and various other manuals is property of our company. Any copying or conversion into electronic form and saving of this material without the express written permission is strictly prohibited. Use of the information contained in this manual is not subject to any patent liability.
- Page 6 TP808 User Manual 1 OVERVIEW 1.1 Introductions TP808 is a thermal receipt printer, featured by high print quality, high print speed, high stability, etc. It can be used in commercial POS system, food industry and occasions which need real-time field print receipts.
- Page 7 TP808 User Manual 2 GETTING STARTED 2.1 Packing List After receiving your printer, please check for possible shipping damage: 1. Inspect the outside of both the box and the printer for possible damage. 2. Check whether you have received the following accessories together with the printer, if there are any items missing, please contact your local dealer.
- Page 8 TP808 User Manual 2.2 Appearance and Components Front Rear Inside...
- Page 9 TP808 User Manual 3 SPECIFICATION 3.1 Printer Specification Table3-1 General Specification (1/2) Item Parameter Printing Method Direct thermal line printing 203DPI，8dots/mm Resolution Printing Printing Width 72mm Parameter Print Speed Max. 260mm/s Interface USB, Cash drawer, Wi-Fi Print density Adjustable from level 1 to level 4...
- Page 10 TP808 User Manual Table3-1 General Specification(Continued) (2/2) Item Parameter UPC-A, UPC-E, EAN8, EAN13, CODE39, ITF, CODEBAR, CODE128, CODE93 Barcode PDF417, QR code Support varied density bitmap and download bitmap printing Graphics Max size of each bitmap is 40K, the total size of bitmap is 256K.
- Page 11 TP808 User Manual 3.2 Printing Media Specification 3.2.1 Continuous Thermal Paper Specification Paper Type : Specified Thermal Paper Paper Width Paper Outer Diameter : Max. 83 mm Paper Thickness : 0.056 ～ 0.13m Paper Type Manufacturer FD210,PD150R,PD160R OJI Paper CO.,LTD.
- Page 12 TP808 User Manual 3.3 Printing and Cutting Position 3.3.1 Printing position mm Print Paper mm Print Paper print area width 72mm print area width 48mm 3.3.2 Cutting Position Type Paper Cutting Position(L1) TP808 11.6mm...
- Page 13 TP808 User Manual 4 INSTALLATION AND USAGE 4.1 Media Loading 4.1.1 Paper Confirmation 1) When using 80mm(width) roll paper, take down the paper guide of both sides. 2) When using 58mm(width) roll paper, insert the paper guide to each side.
- Page 14 TP808 User Manual 4) Tear the extra paper in the direction of printer. Notes: 1) Adjust the paper guide according to the paper size; 2) Make sure the paper inside is at tight status, or it will cause paper jam or other trouble.
- Page 15 TP808 User Manual 4.2 LED Indication and Beeper Function specification of indicated light and beeper. Name Status Specification POWER LED The printer works well (Blue) The printer does not work Flashing The printer is in an error state ERROR LED...
- Page 16 TP808 User Manual 4.3 Power Connection 1) Connect power adapter to printer; 2) Connect power adapter to power cord; 3) Plug the other side of power cord into the socket outlet. Note: The Power adapter and power cord vary by region.
- Page 17 TP808 User Manual Notes: 1) Please only use the power adapter recommended by supplier or equivalent products. 2) When disconnecting the power adapter plug, handhold plug connector shell to avoid pulling on the cable in force. 3) Avoid dragging the power adapter cable, otherwise it will damage the cables, causing fire and shock.
- Page 18 TP808 User Manual 4.4 Interface Cable Connection 1) Make sure the printer's power switch is turned off; 2) Put the interface cable into the matched interface and fixed with screws (or spring) on the plug; 3) Connect the other end of the interface cable to the host.
- Page 19 TP808 User Manual 4.7 Print Test 4.7.1 Print Self-Test The self-test checks the printer’s current settings, status and whether the printer has any problem. 1）Make sure the power is connected and paper is loaded properly. 2）Make sure the printer is off and top cover is closed properly.
- Page 20 TP808 User Manual 5 INTERFACES This printer supports cash drawer interface, USB interface and Wi-Fi interfaces. 5.1 USB Figure 5-1 SIGNAL NAME VBUS 5.2 Cash Drawer Interface Figure 5-4 PIN NO. Signal Name Drawer 1 DRSW Drawer 2 Electrical characteristics Driving voltage：DC 24 V...
- Page 21 TP808 User Manual Driving current：Maximum 0.8 A ( In 510 ms) Drawer check signal：“L” = 0～0.5 V “H” = 3～5 V 5.5 Power Supply Interface Figure 5-5 PIN No. Signal Name +24V SHELL Printer end: Unetop DC-002 or other products of the same type.
- Page 22 TP808 User Manual 6 TROUBLESHOOTING Your printer is very reliable, but occasionally problems may occur. This chapter provides information on some common problems you may encounter and how to solve them. If you encounter problems that you can not resolve, contact your dealer for assistance.
- Page 23 TP808 User Manual 6.4 Problems Emerge During the Paper Cutting Problem Description Probable Reason Resolution Cutter abrasion, Replace the cutter insufficient cutting Worn gear and worn Cutter jam, the Replace the worn gear and worn wheel wheel abrasion movable cutter...
- Page 24 TP808 User Manual 7 PRINTER CLEANING AND MAINTENANCE Print quality might be degraded by dust, foreign substance, adhesive substance, or other polluted materials stuck on the printer head or inside the printer. When printer is dirty, clean the print head as follows: ※...
- Page 25 TP808 User Manual 8 DOWNLOAD SOFTWARES FROM HPRT WEBSITE Under URL http://www.hprt.com/Downloads.html,take the following steps to download softwares from HPRT website: 1) Choose model name of product -> Choose type -> Choose system 2) Click “download”...
- Page 26 TP808 User Manual APPENDIX FCC WARNING This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
- Page 27 TP808 User Manual EC DECLARATION OF CONFORMITY Manufacturer certifies that the following designated product HPRT TP808 Type of product Direct Thermal Line Printing It is in conformity with the standards Test standard information Under the Council Directive: (LVD) Directive 2014/35/EU relating to electrical equipment designed for use within Low Voltage Directive.
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