Konica Minolta Magicolor 2300W User Manual page 90

Symptom
Media is
jamming.
82
Cause
The media is not
correctly positioned in
the tray.
The number of sheets
in the tray exceeds
the maximum
allowed.
The media guides are
not correctly adjusted
to the media size.
Warped or wrinkled
media is loaded in the
tray.
The media is moist
from humidity.
The recommended
transparency (OHP)
or label paper is
facing the wrong way
in Tray 1.
Envelopes are facing
the wrong way in
Tray 1.
Multiple sheets of
transparency (OHP)
media are collecting
static electricity in the
tray.
Unsupported media
(wrong size,
thickness, type, etc.)
is being used.
Media supply roller is
dirty.
Solving Problems with Media Jams
Solution
Remove the jammed media and
reposition the media properly in the
tray.
Remove the excess media and reload
the correct number of sheets in the
tray.
Adjust the regulation guides in the tray
to match the size of the media.
Remove the media, smooth it out, and
reload it. If it still jams, do not use that
media.
Remove the moist media and replace it
with new, dry media.
Load the transparencies or labels
according to the manufacturer's
instructions.
Load the envelopes in Tray 1 so the
flaps are facing down.
If the flaps are on the short edge, set
the envelopes in Tray 1 so that the
flaps are on the printer side.
Remove the OHP media and load it in
the tray one sheet at a time. Do not fan
transparencies before loading them.
Use media that is covered by the
printer warranty.
Clean the media supply roller.
For more details, refer to "Media
Rollers" on page 66.