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Konica Minolta magicolor 2550 User Manual

Magicolor 2550
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magicolor 2550
®
User's Guide
A00V-9570-02A
1800821-001C

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Summary of Contents for Konica Minolta magicolor 2550

  • Page 1 2550 ® User’s Guide A00V-9570-02A 1800821-001C...

  • Page 2: Copyright Notice

    Trademarks KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS, INC. magicolor is a trademark or registered trademark of KONICA MINOLTA PRINTING SOLUTIONS U.S.A., INC. PageScope is a trademark or registered trademark of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.

  • Page 3: Software License Agreement

    SOFTWARE LICENSE AGREEMENT This package contains the following materials provided by Konica Minolta Business Technolo- gies, Inc. (KMBT): software included as part of the printing system, the digitally-encoded machine-readable outline data encoded in the special format and in the encrypted form (“Font Programs”), other software which runs on a computer system for use in conjunction with the...

  • Page 4: About Adobe Color Profile

    11. Notice to Government End Users: The Software is a “commercial item,” as that term is defined at 48 C.F.R.2.101, consisting of “commercial computer software” and “commercial computer software documentation,” as such terms are used in 48 C.F.R. 12.212. Consis- tent with 48 C.F.R.
  • Page 5 4. DISCLAIMER OF WARRANTY Adobe licenses the Software to you on an “AS IS” basis. Adobe makes no representation as to the adequacy of the Software for any particular pur- pose or to produce any particular result. Adobe shall not be liable for loss or damage aris- ing out of this Agreement or from the distribution or use of the Software or any other materials.
  • Page 6 9. GOVERNING LAW This Agreement will be governed by and construed in accordance with the substantive laws in force in the State of California as such laws are applied to agree- ments entered into and to be performed entirely within California between California resi- dents.

  • Page 7: For Eu Member States Only

    5. All company names and product names used in this document is the trademarks or regis- tered trademarks of their respective holder. This ICC Profile made by GretagMacbeth ProfileMaker and granted TOYO INK certain license to distribute by GretagMacbeth AG. TOYO Offset Coated 2.0 ©...

  • Page 9: Table Of Contents

    Rear View with Options 4 2 About the Software ................... 5 Software Utilities CD-ROM 6 PostScript Drivers PCL Drivers PPD Files Utilities System Requirements 9 Selecting Driver Options/Defaults (for Windows) 10 Windows XP/Server 2003/2000/NT 4.0 10 Windows Me/98SE (KONICA MINOLTA mc2550 PCL6) 11 Contents...
  • Page 10 Windows Me/98SE (KONICA MINOLTA mc2550 PPD) 12 Uninstalling the Printer Driver (for Windows) 12 Displaying Printer Driver Settings (for Windows) 13 Windows XP/Server 2003 13 Windows 2000/Me/98SE/NT 4.0 13 Using the PostScript and PCL Printer Driver 14 Common Buttons OK 14...
  • Page 11 4 Printer Control Panel and Configuration Menu ..........25 About the Control Panel 26 Control Panel Indicators and Keys Toner Supply Indicators Configuration Menu Overview 29 Main Menu PROOF/PRINT MENU Entering the Password PRINT MENU PAPER MENU QUALITY MENU CAMERA DIRECT MENU INTERFACE MENU SYSTEM DEFAULT MENU SERVICE MENU...
  • Page 12 7 Replacing Consumables .................83 Replacing Consumables 84 About Toner Cartridges Replacing a Toner Cartridge 88 Replacing the Drum Cartridge Replacing the Backup Battery 8 Maintaining the Printer ..................101 Maintaining the Printer 102 Cleaning the Printer 104 Exterior Interior Cleaning the Media Feed Roller and Laser Lens 105 Cleaning the Duplex Option Feed Rollers 108 Cleaning the Media Feed Rollers for Tray 2 109 Storing the Printer 110...
  • Page 13 Tray 2 157 Installing Tray 2 A Appendix ......................159 Safety Specifications 160 Technical Specifications 160 Printer Consumable Life Expectancy Chart Our Concern for Environmental Protection 164 What is an ENERGY STAR product? 164 Contents...

  • Page 15: Introduction

    Introduction...

  • Page 16: Getting Acquainted With Your Printer

    Getting Acquainted with Your Printer Space Requirements To ensure easy operation, consumable replacement and maintenance, adhere to the recommended space requirements detailed below. 970 mm (38.2") 630 mm (24.8") 560.8 mm (22.1") 430 mm (16.9") 771.0 mm (30.4") 100 mm 100 mm 100 mm 100 mm...

  • Page 17: Printer Parts

    Front View 1—Output tray 2—Front cover 3—Control panel 4—KONICA MINOLTA Digi- tal Camera Direct Print port (magicolor 2550 DN only) 5—Tray 1 (Multipurpose tray) 6—Power switch 7—Top cover 8—Transfer belt unit 9—Fuser unit...

  • Page 18: Rear View

    Rear View 1—USB port 2—Parallel port 3—10Base-T/100Base-TX (IEEE 802.3) Ethernet Interface port Front View with Options 1—Tray 2 Rear View with Options 1—Duplex option The duplex option is a stan- dard feature on magicolor 2550 DN Getting Acquainted with Your Printer...
  • Page 19 About the Software...

  • Page 20: Software Utilities Cd-Rom

    Software Utilities CD-ROM PostScript Drivers Operating System Use/Benefit Windows XP/Server 2003/2000 These drivers give you access to all of the printer features, including finish- Windows NT 4.0 ing and advanced layout. See also “Displaying Printer Driver Settings (for Windows)” on page 13. When using Windows Me/98SE, use the PPD file for Windows Me/ 98SE.

  • Page 21: Ppd Files

    For details of the Macintosh and Linux printer drivers, refer to the magicolor 2550 Reference Guide on the Docu- mentation CD-ROM. For details on the installation of the Windows printer drivers, refer to the magicolor 2550 Installation Guide on the Documentation CD-ROM. Utilities Utility Use/Benefit...
  • Page 22 Plug and Print Quick Guide on the Documentation CD-ROM. PageScope NDPS Gateway This network utility enables printers and KONICA MINOLTA multifunctional products to be used in an NDPS envi- ronment. For details, refer to the PageScope NDPS Gateway User Manual on the Documentation CD-ROM.

  • Page 23: System Requirements

    10Base-T/100Base-TX (IEEE 802.3) Ethernet interface port – USB Revision 2.0 and USB Revision 1.1 compliant port – IEEE 1284 compatible parallel port For details on the Macintosh and Linux printer drivers, refer to the magicolor 2550 Reference Guide on the Documentation CD-ROM. System Requirements...

  • Page 24: Selecting Driver Options/Defaults (For Windows)

    – (Windows XP/Server 2003) From the Start menu, choose Printers and Faxes to display the Printers and Faxes directory. Right-click the KONICA MINOLTA mc2550 PCL6 or KONICA MINOLTA mc2550 PS printer icon and choose Properties. – (Windows 2000/NT 4.0) From the Start menu, choose Settings and then Printers to display the Printers directory.

  • Page 25: Windows Me/98Se (Konica Minolta Mc2550 Pcl6)

    With Windows NT 4.0, right-click the KONICA MINOLTA mc2550 PCL6 printer icon or the KONICA MINOLTA mc2550 PS printer icon in the Printers directory, and then click Document Defaults. Skip to step 10. Select the General tab. Click Printing Preferences.

  • Page 26: Windows Me/98Se (Konica Minolta Mc2550 Ppd)

    From the Start menu, choose Settings and then Printers to display the Printers directory. Right-click the KONICA MINOLTA mc2550 PCL6 or KONICA MINOLTA mc2550 PS printer icon or KONICA MINOLTA mc2550 PPD printer icon and choose Delete. Click Yes to verify the driver deletion.

  • Page 27: Displaying Printer Driver Settings (For Windows)

    ICA MINOLTA mc2550 PCL6 or KONICA MINOLTA mc2550 PS driver and then click on Remove. (Windows XP/Server2003/2000) Click Yes to verify the driver removal. Restart your computer. The KONICA MINOLTA mc2550 printer driver will be uninstalled from your computer. Displaying Printer Driver Settings (for Windows)

  • Page 28: Using The Postscript And Pcl Printer Driver

    Using the PostScript and PCL Printer Driver When using the KONICA MINOLTA mc2550 PCL6 printer driver on Windows Me/98SE, a tab for specifying printer settings appears in the dialog box. For details on using KONICA MINOLTA mc2550 PPD on Windows Me/98SE, refer to “Using the Windows Me/98SE PPD File”...

  • Page 29: Easy Set

    Easy Set To save the current settings, enter a name, and then click Save. Afterward, the saved settings can be selected from the drop-down list. To change the registered setting, click Edit. Select Defaults from the drop-down list to reset the functions in all tabs to their default values.

  • Page 30: Advanced Tab (Postscript Printer Driver Only)

    Advanced Tab (PostScript Printer Driver Only) The Advanced Tab allows you to Specify the PostScript output method Specify whether or not the error messages of a print job are printed Print a mirror image Specify whether or not the application can directly output PostScript data Basic Tab The Basic Tab allows you to Specify the orientation of the media...

  • Page 31: Cover Page Tab

    Cover Page Tab The Cover Page Tab allows you to Print front and back cover pages and separator pages Specify the paper tray that contains the paper for the front and back cover pages and separator pages Overlay Tab Be sure to use overlays with print jobs with a paper size and orienta- tion that matches the overlay form.

  • Page 32: Quality Tab

    Quality Tab The Quality Tab allows you to Switch between color and grayscale printing Specify the printer color settings (Quick Color) Specify the resolution for the printout Specify the format of fonts that are to be downloaded Print using the printer’s fonts Version Tab The Version Tab allows you to view information about the printer driver.

  • Page 33: Using The Windows Me/98Se Ppd File

    Using the Windows Me/98SE PPD File A tab for specifying printer settings appears in the dialog box. Common Buttons The buttons described below appear on each tab. Click to exit the Properties dialog box, saving any changes made. Cancel Click to exit the Properties dialog box without saving any changes made. Apply Click to save all changes without exiting the Properties dialog box.

  • Page 34: Graphics Tab

    Graphics Tab The Graphics Tab allows you to Specify the resolution for the printout Specify the printer color settings Select the halftone setting Switch between color and monochrome printing Print a mirror image Scale (expand/reduce) documents Using the Windows Me/98SE PPD File...

  • Page 35: Using The Status Monitor (Windows Only)

    Using the Status Monitor (Windows Only)

  • Page 36: Working With The Status Monitor

    The Status Monitor shows information about the current status of the printer. The Status Monitor can be installed from the Software Utilities CD-ROM. For details on the installation, refer to the magicolor 2550 Reference Guide on the Documentation CD-ROM. Operating Environment The Status Monitor can be used on computers running Windows XP/ Server 2003/2000/Me/98SE/NT 4.0 connected to the printer using the Ether-...

  • Page 37: Recognizing Status Monitor Alerts

    Order Supplies—Click Order Supplies to automatically access the order page for supplies. The address of the page that is accessed can be spec- ified from the Advanced Options dialog box. Printer Alerts—Displays text messages that alert you of conditions such as low toner.

  • Page 39: Printer Control Panel And Configuration Menu

    Printer Control Panel and Configuration Menu...

  • Page 40: About The Control Panel

    About the Control Panel The control panel, located on the top of the printer, allows you to direct the printer’s operation. In addition, it displays the current status of the printer, including any condition that needs your attention. Ready Error Menu Select MESSAGE...
  • Page 41 Function Moves up in the menu structure Within a menu choice that is changeable char- acter by character, scrolls upward through the available characters Moves right in the menu structure Moves right through the available menu choices Moves down in the menu structure. Within a menu choice that is changeable char- acter by character, scrolls downward through the available characters...

  • Page 42: Toner Supply Indicators

    Toner Supply Indicators The indicators shown below will appear, indicating the amount of toner that remains in the yellow (Y), magenta (M), cyan (C), and black (K) toner car- tridges. I D L E Toner About the Control Panel...

  • Page 43: Configuration Menu Overview

    Configuration Menu Overview The magicolor 2550 configuration menu accessible from the control panel is structured as shown below. Main Menu IDLE PROOF/PRINT MENU PRINT MENU PAPER MENU QUALITY MENU CAMERA DIRECT INTERFACE MENU SYSTEM DEFAULT SERVICE MENU LANGUAGE * This menu item appears only if an optional hard disk is installed.

  • Page 44: Proof/Print Menu

    PROOF/PRINT MENU This menu item appears only if an optional hard disk is installed. With this menu item, print jobs that were set to be saved on the hard disk by using Job Retention on the Basic tab of the printer driver can be printed or deleted.

  • Page 45: Entering The Password

    Entering the Password In order to print or delete a secured job, the four-digit password specified from the printer driver must be entered. Follow the procedure described below to type in the four-digit password specified from the printer driver. Press the Up and Down keys to increase or decrease the first digit of the password.

  • Page 46: Print Menu

    PRINT MENU With this menu, printer information, such as the configuration page and the demo page, can be printed. PRINT MENU MENU MAP CONFIGURATION STATISTICS PAGE FONT LIST POSTSCRIPT DIRECTORY LIST DEMO All factory default values are shown in bold. Settings MENU MAP YES/NO...
  • Page 47 Settings DIRECTORY YES/NO LIST Prints the directory list of the hard disk and flash. If the hard disk drive is not installed, only the flash directory list is printed. Settings DEMO YES/NO Prints the demo page. The amounts remaining for the supplies status and coverage informa- tion displayed using the statistics page may be different from the actual amounts and should only be used as reference.

  • Page 48: Paper Menu

    PAPER MENU With this menu, the media used for printing can be managed. PAPER MENU INPUT TRAY TRAY 1 MODE DUPLEX TRAY 1 MEDIA SIZE ORIENTATION MEDIA TYPE MEDIA SIZE PAGE RECOVERY TRAY 2 MEDIA TYPE CUSTOM SIZE WIDTH (xx) LENGTH (xx) AUTO CONTINUE TRAY CHAINING...
  • Page 49 All factory default values are shown in bold. Settings INPUT TRAY 1 AUTO/CASSETTE TRAY MODE When printing from Tray 1, select whether the paper size and paper type set from the printer driver or the settings set by MEDIA SIZE MEDIA TYPE selecting PAPER MENU/INPUT TRAY/TRAY 1...
  • Page 50 Settings TRAY 2 MEDIA LETTER/A4 SIZE Select the setting for the size of paper loaded into Tray 2. The default setting for North America is . The default LETTER setting for all other regions is Settings MEDIA PLAIN PAPER/ TYPE LETTERHEAD Select the setting for the type of paper loaded into Tray 2.
  • Page 51 Settings TRAY YES/NO CHAINING is selected and the specified paper tray runs out of paper during printing, a paper tray loaded with paper of the same size is automatically selected so printing can continue. is selected and the specified paper tray runs out of paper, printing stops.

  • Page 52: Quality Menu

    QUALITY MENU With this menu, settings for the print quality can be specified. QUALITY MENU REPLACE TONER BLACK CYAN MAGENTA YELLOW TONER OUT ACTION AIDC REQUEST AIDC MODE DENSITY CONTROL BLACK CYAN MAGENTA YELLOW Configuration Menu Overview...
  • Page 53 All factory default values are shown in bold. Settings REPLACE BLACK YES/NO TONER When is selected, the carousel rotates to the black toner cartridge, so that it can be replaced. For details on replacing the toner cartridge, refer to “Replacing a Toner Cartridge” on page 88. Settings CYAN YES/NO...
  • Page 54 Settings DENSITY BLACK 1/2/3/4/5 CONTROL Adjust the density of the black toner to one of five levels. is selected, the density is at its lightest level. If is selected, the density is at its darkest level. Settings CYAN 1/2/3/4/5 Adjust the density of the cyan toner to one of five levels.

  • Page 55: Camera Direct Menu

    CAMERA DIRECT MENU This menu item appears for magicolor 2550 DN only. With this menu, settings for the “camera direct” function can be specified. These settings are overridden by any settings configured within the digital camera. For details on camera direct, refer to “Camera Direct” on page 53.

  • Page 56: Interface Menu

    INTERFACE MENU With this menu, interface settings can be specified. Restart the printer after changing settings in the menu. ETHERNET INTERFACE MENU ETHERNET TCPIP ENABLE DHCP/BOOTP IP ADDRESS DEFAULT ROUTER SUBNET MASK ENABLE HTTP ENABLE AUTO IP IPX/SPX FRAME TYPE ETHERTALK NAME NAME2...
  • Page 57 ENABLE JOB TIMEOUT PARALLEL JOB TIMEOUT ACTIVE I/F CAMERA DIRECT All factory default values are shown in bold. Settings ETHER- TCPIP ENABLE YES/NO is selected, TCP/IP is enabled. is selected, TCP/IP is disabled. Settings DHCP/ YES/NO BOOTP Select whether or not the IP address is automatically acquired.
  • Page 58 AUTO/802.2/802.3/ TYPE ETHER II/SNAP Specify the protocol used with NetWare. Settings ETHER NAME magicolor 2550 TALK Specify the name of the printer for finding printers with Macintosh EtherTalk. The printer name can contain a maxi- mum of 16 characters. Settings...
  • Page 59 Settings ZONE Specify the Macintosh EtherTalk zone. The zone name can contain a maximum of 16 characters. Settings ZONE2 Specify the Macintosh EtherTalk zone. The zone name can contain a maximum of 16 characters. Settings ETHERNET AUTO/100 FULL DUPLEX/ SPEED 100 HALF DUPLEX/ 10 FULL DUPLEX/ 10 HALF DUPLEX...
  • Page 60 DIRECT Select whether to enable or disable camera direct printing. If ENABLE is selected, camera direct printing is enabled. If DISABLE is selected, camera direct printing is disabled. This menu item appears for magicolor 2550 DN only. Configuration Menu Overview...

  • Page 61: System Default Menu

    SYSTEM DEFAULT MENU With this menu, settings can be specified to adjust the operation of the printer, such as the time until the machine enters Energy Saver mode. SYSTEM DEFAULT PRINT QUALITY COLOR MODE EMULATIONS DEFAULT AUTO DEFAULT POSTSCRIPT ERROR PAGE LINE TERMINATION FONT PITCH SIZE...
  • Page 62 CAPTURE PRT JOB FORMAT FORMAT FLASH FORMAT DISK RESTORE/SAVE RESTORE FACTORY SAVE CUSTOM RESTORE CUSTOM * These menu items appear only if an optional hard disk is installed. ** This menu item appears only on 120 V units. All factory default values are shown in bold. Settings PRINT HIGH/STANDARD...
  • Page 63 Settings LINE CR=CR LF=CRLF/ TERMI- CR=CR LF=LF/ NATION CR=CRLF LF=LF/ CR=CRLF LF=CRLF Select the definitions of the CR/LF codes in the PCL language. Settings FONT PITCH 44-1000-9999 SIZE Specify the bitmap font size in the PCL language. Settings FONT 0-32767 NUMBER Specify the font used with the PCL language.
  • Page 64 Settings SYSSTART NO/YES Select whether or not the PostScript format definitions file is applied when the printer is turned is selected, the PostScript format definitions file is applied. is selected, the PostScript format definitions file is not applied. Settings DATE & yyyymmdd:hhmmss TIME Set the date and time on the hard disk’s time-of-day (TOD) clock.
  • Page 65 Settings SECU- CONFIG ENABLE OFF/ON RITY Select whether or not the menus are protected with a password. is selected, all menus are protected with a password. Settings SYSADMIN PASS- Specify the password for displaying the WORD menus. The specified password is applied only if SECURITY/CONFIG/ is set to...

  • Page 66: Service Menu

    Settings RESTORE RESTORE NO/YES /SAVE FACTORY Select whether or not all menu items are reset to their initial settings. is selected, all menu items are reset to their initial settings. Settings SAVE NO/YES CUSTOM Select whether or not all changed menu settings are saved.

  • Page 67: Camera Direct

    Camera Direct...

  • Page 68: Camera Direct

    Camera Direct This chapter is for magicolor 2550 DN only. If a digital camera with PictBridge (1.0 or later) is connected to the printer through the Camera Direct Print port, images stored on the digital camera can be printed directly on the printer.
  • Page 69 Connect the USB cable to the digital camera and to the camera direct port. A USB cable is not included with the printer and must be purchased separatelly, if not sup- plied with your digital camera. From the digital camera menu, specify the image(s) that you want to print and the desired number of cop- ies.

  • Page 71: Using Media

    Using Media...

  • Page 72: Media Specifications

    Media Specifications What types and sizes of media can I load? Media Media Size Tray* Duplex Inch Millimeter 8.2 x 11.7 210.0 x 297.0 5.9 x 8.3 148.0 x 210.0 B5 (JIS) 7.2 x 10.1 182.0 x 257.0 B5 (ISO) 6.9 x 9.8 176.0 x 250.0 Executive...

  • Page 73: Media Types

    Media Types Before purchasing a large quantity of special media, do a trial print with the same media and check the print quality. Keep media on a flat, level surface in its original wrapper until it is time to load it. For a list of approved media, refer to printer.konicaminolta.com. Plain Paper Capacity Tray 1...

  • Page 74: Thick Stock

    Keep media between 35% and 85% relative humidity. Toner does not adhere well to moist or wet paper. Layered Adhesive Folded, creased, curled, embossed, warped, or wrinkled Perforated, three-hole punched, or torn Too slick, too coarse, or too textured Different in texture (roughness) on the front and back Too thin or too thick Stuck together with static electricity Composed of foil or gilt;...

  • Page 75: Envelopes

    DO NOT use thick stock that is Mixed with any other media in the trays (as this will cause printer misfeed- ing) Envelopes Print on the front (address) side only. Some parts of the envelope consist of three layers of paper—the front, back, and flap. Anything printed in these lay- ered regions may be lost or faded.

  • Page 76: Labels

    Labels A sheet of labels consists of a face sheet (the printing surface), adhesive, and a carrier sheet: The face sheet must follow the plain paper specification. The face sheet surface must cover the entire carrier sheet, and no adhe- sive should come through on the surface.

  • Page 77: Letterhead

    Letterhead Try printing your data on a sheet of plain paper first to check placement. Capacity Tray 1 Up to 50 sheets, depending on their size and thickness Tray 2 Not supported Orientation Face up Driver Letterhead Media Type Weight 60 to 90 g/m²...

  • Page 78: Transparencies

    Use postcards that are Approved for laser printers DO NOT use postcards that are Coated Designed for inkjet printers Precut or perforated Preprinted or multicolored If the postcard is warped, press on the warped area before putting it in Tray 1. Folded or wrinkled Transparencies Do not fan transparencies before loading them.

  • Page 79: Glossy Stock

    If you have problems feeding 50 sheets, try loading only 1–10 sheets at a time. Loading a large number of transparencies at one time may cause static buildup, causing feeding problems. Capacity Tray 1 Up to 50 transparencies, depending on their thickness Tray 2 Not supported...

  • Page 80: What Is The Guaranteed Imageable (Printable) Area

    What Is the Guaranteed Imageable (Printable) Area? The printable area on all media sizes is up to 4 mm (0.157") from the edges of the media. Each media size has a specific image- Printable able area, the maximum area on which Area the printer can print clearly and without distortion.

  • Page 81: Loading Media

    Loading Media How do I load media? Take off the top and bottom sheets of a ream of paper. Holding a stack of approx- imately 200 sheets at a time, fan the stack to prevent static buildup before inserting it in a tray. Do not fan transparencies.
  • Page 82 Slide the media guides to pro- vide more space between them. Load the paper face up in the tray. Do not load paper above the M mark. Up to 200 sheets (80 g/m [22 lb]) of plain paper can be loaded into the tray at one time.

  • Page 83: Other Media

    Slide the media guides against the edges of the paper. Close the front panel of Tray 1 tray, and then reattach the lid. Other Media When loading media other than plain paper, set the media mode (for exam- ple, Envelope, Glossy, Label, Thick Stock or Transparency) in the driver for optimum print quality.

  • Page 84: Loading Envelopes

    Loading Envelopes Remove the lid from Tray 1, and then open the front panel of Tray 1. Remove any media from the tray. Slide the media guides to pro- vide more space between them. Load the envelopes flap side down in the tray. Before loading enve- lopes, press them down to make sure that all air is...
  • Page 85 For envelopes with the flap along the long edge, load the envelopes with the flap toward the left of the printer. Slide the media guides against the edges of the envelopes. Close the front panel of Tray 1 tray, and then reattach the lid. Loading Media...
  • Page 86 Pull the lever, and then open the top cover. If there is paper in the output tray, remove it. Fold up the output tray before opening the top cover. Do not touch the transfer belt. Raise the fuser separator levers on the fuser unit. Loading Media...
  • Page 87 Note Since a media misfeed or decreased print quality may occur, be sure to return the levers on the fuser unit to the setting for plain paper before printing on media other than envelopes. Carefully close the top cover. Before printing on media other than envelopes, be sure to move the fuser separator levers on the...

  • Page 88: Loading Labels/Postcard/Thick Stock/Glossy Stock And Transparency

    Loading Labels/Postcard/Thick Stock/Glossy Stock and Transparency Remove the lid from Tray 1, and then open the front panel of Tray 1. Remove any media from the tray. Slide the media guides to pro- vide more space between them. Load the media face up in the tray.

  • Page 89: Tray

    Slide the media guides against the edges of the media. Close the front panel of Tray 1 tray, and then reattach the lid. Tray 2 Loading Plain Paper Pull out Tray 2 as far as possi- ble. Loading Media...
  • Page 90 Lift up Tray 2 to remove it. Remove the lid from Tray 2. Press down the media pressure plate to lock it into place. Loading Media...
  • Page 91 Load the paper face up in the tray. Do not load above the 100% line. Up to 500 sheets (80 g/m [22 lb]) of plain paper can be loaded into the tray at one time. Reattach the lid to Tray 2. Loading Media...
  • Page 92 Reinsert Tray 2 into the printer. Loading Media...

  • Page 93: Duplexing

    Duplexing Select paper with high opacity for duplex (double sided) printing. Opacity refers to how effectively paper blocks out what is written on the opposite side of the page. If the paper has low opacity (high translucency), then the printed data from one side of the page will show through to the other side.

  • Page 94: Output Tray

    In addition, if “N-up” has been set to “Booklet”, autoduplex printing is per- formed. The following Order settings are available when “Booklet” is selected. If “Left Binding” is selected, the pages can be folded as a left-bound booklet. If “Right Binding” is selected, the pages can be folded as a right-bound booklet.

  • Page 95: Media Storage

    Media Storage How do I store media? Keep media on a flat, level surface in its original wrapper until it is time to load it. Media that has been stored for a long time out of its packaging may dry up too much and cause misfeeding.
  • Page 97 Replacing Consumables...

  • Page 98: Replacing Consumables

    Replacing Consumables Note Failure to follow instructions as outlined in this manual could result in voiding your warranty. About Toner Cartridges Your printer uses four toner cartridges: black, yellow, magenta, and cyan. Handle the toner cartridges carefully to avoid spilling toner inside the printer or on yourself.
  • Page 99 When replacing a toner cartridge, refer to the following table. For optimum print quality and performance, use only approved KONICA MINOLTA toner cartridges for your specific printer type, as listed in the table below. If you open the top cover, you can find your printer type and the toner cartridge part numbers on the consumables reorder label inside your printer.
  • Page 100 Printer Printer Part Toner Cartridge Type Toner Cartridge Type Number Part Number Standard-Capacity Toner Cartridge -Yellow (Y) 1710587-001 Standard-Capacity Toner Cartridge -Magenta (M) 1710587-002 Standard-Capacity Toner Cartridge -Cyan (C) 1710587-003 A00V-073 High-Capacity Toner Cartridge - Black (K) 1710587-004 High-Capacity Toner Cartridge - Yellow (Y) 1710587-005 High-Capacity Toner Cartridge - Magenta (M) 1710587-006...
  • Page 101 Keep toner cartridges: In their packaging until you’re ready to install them. In a cool, dry location away from sunlight (due to heat). The maximum storage temperature is 35° C (95° F) and the maximum storage humidity is 85% (noncondensing). If the toner cartridge is moved from a cold place to a warm, humid place, condensation may occur, degrading print quality.

  • Page 102: Replacing A Toner Cartridge

    Replacing a Toner Cartridge Note Be careful not to spill toner while replacing a toner cartridge. If toner spills, immediately wipe it off with a soft, dry cloth. on the menu TONER OUT ACTION QUALITY/TONER OUT ACTION is set to , the message (where “...
  • Page 103 Press Key Until Display Reads PLEASE WAIT Then, it displays OPEN DOOR AND/REPLACE X TONER Pull the lever, and then open the top cover. If there is paper in the output tray, remove it. Fold up the output tray before opening the top cover.
  • Page 104 You can identify the toner cartridge by the color of the handle and by the letter molded into the handle: C (cyan), M (magenta), Y (yel- low) and K (black). Pull the handle on the toner car- tridge toward you, and then pull the toner cartridge up to remove Do not manually rotate the toner cartridge carou-...
  • Page 105 Remove the cover from the toner roller. Do not touch or scratch the toner roller. Align the shaft on each end of the toner cartridge with its hold- ers, and then insert the car- tridge. Before inserting the toner cartridge, make sure that the color of the toner car- tridge to be installed is the same as the label on...
  • Page 106 Close the front cover. Carefully close the top cover. The printer must complete a calibration cycle (less than 2 minutes) after the toner cartridge has been replaced. If you open the top cover before the message appears, the printer stops and IDLE repeats the calibration cycle.

  • Page 107: Replacing The Drum Cartridge

    Replacing the Drum Cartridge Pull the lever, and then open the top cover. If there is paper in the output tray, remove it. Fold up the output tray before opening the top cover. Do not touch the transfer belt. Carefully pull out the drum car- tridge.
  • Page 108 Prepare a new drum cartridge. Do not touch the PC drum on the drum car- tridge. Install the new drum cartridge. Replacing Consumables...
  • Page 109 Carefully close the top cover. The printer must complete a calibration cycle (less than 2 minutes) after the drum cartridge has been replaced. If you open the top cover before the message appears, the printer stops and IDLE repeats the calibration cycle. Replacing Consumables...

  • Page 110: Replacing The Backup Battery

    Replacing the Backup Battery If the backup battery is dead, the printer’s date and time cannot be retained. Follow the procedure described below to replace the backup battery. Note It’s very important to protect the printer controller board and any associated circuit boards from electrostatic damage.
  • Page 111 Remove the rear panel. Since there are two hooks on the right side of the panel, remove the rear panel by slightly pull- ing the left side of the panel toward you, then sliding the panel off to the left. While holding the tab on the hard disk mounting pin slid to the left, remove the hard disk.
  • Page 112 Install a new backup battery. When installing the new backup battery, make sure that the + side faces Attach the hard disk to the printer controller board. Reinstall the panel and tighten the screw. If you removed the duplex option in step1, reinstall it. Reconnect all interface cables.
  • Page 113 Reconnect the power cord, and turn on the printer. From the control panel, select SYSTEM DEFAULT/DATE & TIME and then set the date and time. Replacing Consumables...

  • Page 115: Maintaining The Printer

    Maintaining the Printer...

  • Page 116: Maintaining The Printer

    Maintaining the Printer CAUTION Read all caution and warning labels carefully, making sure to follow any instructions contained in them. These labels are located on the inside of the printer’s covers and the interior of the printer body. Handle the printer with care to preserve its life. Abuse handling may cause damage and void your warranty.
  • Page 117 Do not leave the printer’s covers open for any length of time, especially in well-lit places; light may damage the drum cartridge. Do not open the printer during printing. Do not tap media stacks on the printer. Do not lubricate or disassemble the printer. Do not tilt the printer.

  • Page 118: Cleaning The Printer

    Cleaning the Printer CAUTION Be sure to turn off the printer and unplug the power cord before cleaning. Exterior Control Panel Ventilation Grill Ready Ready Error Error Menu Select Cancel Cancel Toner Printer Exterior Filter Cleaning the Printer...

  • Page 119: Interior

    Interior Cleaning the Media Feed Roller and Laser Lens Pull the lever, and then open the top cover. If there is paper in the output tray, remove it. Fold up the output tray before opening the top cover. Do not touch the transfer belt.
  • Page 120 Note Position the removed drum cartridge as shown in the illustration at the right. Be sure to keep the drum cartridge horizontal and place it where it will not become dirty. Do not leave the drum cartridge removed for more than 15 minutes, and do not place the removed drum cartridge in a location where it would be exposed to direct light (such...
  • Page 121 Clean the laser lens by wiping it with a soft, dry cloth. BOTTOM VIEW Reinstall the drum cartridge. Cleaning the Printer...

  • Page 122: Cleaning The Duplex Option Feed Rollers

    Carefully close the top cover. Cleaning the Duplex Option Feed Rollers Open the duplex cover. Clean the feed rollers by wiping them with a soft, dry cloth. Cleaning the Printer...

  • Page 123: Cleaning The Media Feed Rollers For Tray 2

    Carefully close the duplex cover. Cleaning the Media Feed Rollers for Tray 2 Lift the printer off of Tray 2 and temporarily place it on a sturdy flat surface. Clean the media feed rollers by wiping them with a soft, dry cloth.

  • Page 124: Storing The Printer

    Lift the printer and reinstall it on top of Tray 2. Storing the Printer Note If this printer is not to be used for an extended period of time, store the printer with the fuser separator levers raised (set to the envelope position). Storing the Printer...
  • Page 125 Note Since a media misfeed or decreased print quality may occur, be sure to return the levers on the fuser unit to the setting for plain paper before printing on media other than envelopes. Storing the Printer...

  • Page 127: Troubleshooting

    Troubleshooting...

  • Page 128: Introduction

    Introduction This chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the proper sources for help. Printing the configuration page Page 114 Preventing media misfeeds Page 115 Understanding the media path Page 116 Clearing media misfeeds Page 116...

  • Page 129: Preventing Media Misfeeds

    Preventing Media Misfeeds Make sure that... Media matches the printer specifications. Media is flat, especially on the leading edge. The printer is on a hard, flat, level surface. You store media in a dry location away from moisture and humidity. You remove transparencies from the output tray immediately after printing to avoid static buildup.

  • Page 130: Understanding The Media Path

    Understanding the Media Path Understanding the printer’s media path will help you locate media misfeeds. 1 Output tray 2 Transfer belt unit 3 Toner cartridge carousel 4 Drum cartridge 5 Tray 1 6 Tray 2 (optional) 7 Duplex option 8 Fuser unit Clearing Media Misfeeds To avoid damage, always remove misfed media gently, without tearing it.

  • Page 131: Media Misfeed Messages And Clearing Procedures

    Media Misfeed Messages and Clearing Procedures Media Misfeed Message Page Reference Page 117 PAPER JAM TRAY 1 Page 117 PAPER JAM FUSER Page 117 PAPER JAM EXIT Page 117 PAPER JAM TRANSFER Page 122 PAPER JAM TRAY 2 Page 124 PAPER JAM DUPLEX Clearing a Media Misfeed in the Printer...
  • Page 132 Carefully pull out the drum car- tridge. Note Position the removed drum cartridge as shown in the illustration at the right. Be sure to keep the drum cartridge horizontal and place it where it will not become dirty. Do not leave the drum cartridge removed for more than 15 minutes, and do not place the removed drum cartridge in a location where it...
  • Page 133 Remove any misfed media. Always remove the mis- fed media in the feed direction as shown only. If it is difficult to remove the media from the fuser unit, raise the fuser sepa- rator levers to the posi- tion for envelope printing, and then remove the media.
  • Page 134 Return the fuser separator levers to their original positions. Reinstall the drum cartridge. Clearing Media Misfeeds...
  • Page 135 Carefully close the top cover. Clearing Media Misfeeds...

  • Page 136: Clearing A Media Misfeed From Tray 2

    Clearing a Media Misfeed From Tray 2 Pull out Tray 2 as far as possi- ble. Lift up Tray 2 to remove it. Remove any misfed paper. Clearing Media Misfeeds...
  • Page 137 Remove the lid from Tray 2, and then remove all paper from the tray. Fan the paper, and align its edges. Load the media in Tray 2, and attach the lid. Clearing Media Misfeeds...

  • Page 138: Clearing A Media Misfeed From The Duplex Option

    Reinsert Tray 2. Clearing a Media Misfeed from the Duplex Option Open the duplex cover. Carefully pull out the misfed media. Always remove the mis- fed media in the feed direction as shown only. Clearing Media Misfeeds...
  • Page 139 Close the duplex cover. Clearing Media Misfeeds...

  • Page 140: Solving Problems With Media Misfeeds

    Recheck the media path and make misfed in the printer. sure that you have removed all of the misfed media. Duplex Unsupported media Use KONICA MINOLTA-approved option mis- (wrong size, thick- media. See “Media Specifications” on feeds. ness, type, etc.) is page 58.
  • Page 141 Symptom Cause Solution Media is The media is not cor- Remove the misfed media and reposi- misfeeding. rectly positioned in tion the media properly in the tray. the tray. The number of sheets Remove the excess media and reload in the tray exceeds the correct number of sheets in the the maximum tray.
  • Page 142 Tray 1 one sheet at a time. Do tricity in the tray. not fan transparencies before loading them. Unsupported media Use KONICA MINOLTA-approved (wrong size, thick- media. ness, type, etc.) is See “Media Specifications” on page being used.

  • Page 143: Solving Other Problems

    Solving Other Problems To order KONICA MINOLTA consumables, go to www.q-shop.com. Symptom Cause Solution Printer The power cord is not Turn off the printer, confirm that the power is not correctly plugged into power cord is correctly plugged into the the outlet.
  • Page 144 Wait. No action needed. plex. The printer memory is Add more memory. insufficient. A toner cartridge for a Install a correct KONICA MINOLTA different region is toner cartridge approved for your spe- cific printer. installed ( X INCOR- is displayed in...
  • Page 145 Symptom Cause Solution Not all pages The Cancel key was Make sure no one pressed the Cancel print. pressed. key while your job was printing. The tray is empty. Check that the tray is loaded with media, in place, and secure. A document is printed Print the overlay file using a magicolor with an overlay file...
  • Page 146 16-character be accessed. incorrect. maximum. For details of the Page- Scope Web Connection administrator password, refer to the magicolor 2550 Reference Guide on the Documenta- tion CD-ROM. Media is The media is moist Remove the moist media and replace it wrinkled.

  • Page 147: Solving Problems With Printing Quality

    Solving Problems with Printing Quality Symptom Cause Solution Nothing is One or more of the Remove the toner cartridges and printed, or toner cartridges may check if any is damaged. there are be defective. blank spots The drum cartridge Remove the drum cartridge and check on the may be defective.
  • Page 148 Symptom Cause Solution Image is too Laser lens is dirty. Clean the laser lens. light; there is The media is moist Remove the moist media and replace low image from humidity. with new, dry media. density. There is not much Replace the toner cartridge.
  • Page 149 Remove the moist media and replace it appears. with new, dry media. Unsupported media Use KONICA MINOLTA-approved (wrong size, thick- media. See “Media Specifications” on ness, type, etc.) is page 58. being used. One or more of the...
  • Page 150 Symptom Cause Solution There are One or more of the Remove the toner cartridges and toner toner cartridges are check each for damage. If one or more smudges or defective or installed is damaged, replace it. residual incorrectly. images. The fuser separator Return the fuse separator levers to the levers are adjusted plain paper setting.
  • Page 151 Symptom Cause Solution Image The laser lens is dirty. Clean the laser lens. defects. A toner cartridge may Remove the toner cartridges and be leaking. check for damage. If it is damaged, replace it. A toner cartridge may Remove the toner cartridge with the be defective.
  • Page 152 Symptom Cause Solution The color The drum cartridge Remove the drum cartridge and check has a poor may be defective. for damage. If it is damaged, replace it. reproduction Perform AIDC. (On the control panel or has poor menu, go to QUALITY MENU/ color density.

  • Page 153: Status, Error, And Service Messages

    Status, Error, and Service Messages Status, error, and service messages are displayed in the control panel mes- sage window. They provide information about your printer and help you locate many problems. When the condition associated with a displayed message has changed, the message is cleared from the window. Standard Status Messages This message...

  • Page 154: Error Messages (Warning)

    This message... means... do this... The printer is processing No action needed. PROCESSING data. The printer is being started magicolor 2550 STARTING SYSTEM The printer is warming up. WARMING UP Error Messages (Warning) This message... means... do this... A problem occurred,...
  • Page 155 This message... means... do this... When using Tray 1: Printing continues with PAPER MISMATCH The paper size set paper of a different size, from the printer driver even if this message is different from the appeared. size of paper loaded To print using paper of into Tray 1.

  • Page 156: Error Messages (Operator Call)

    Error Messages (Operator Call) This means... do this... message... The hard disk is full or dam- Initialize the hard disk or, if DISK aged. the error continues to occur, ERROR replace the hard disk. To initialize the hard disk, select SYSTEM DEFAULT/ FORMAT/FORMAT DISK The hard disk is full or dam-...
  • Page 157 This means... do this... message... Media has misfed while being Locate and remove the mis- PAPER JAM pulled from the specified tray feed. TRAY X (X). The paper size set from the When PAPER MENU/ printer driver is different from “SIZE”...

  • Page 158: Service Messages

    This means... do this... message... The x toner cartridge has Replace the toner car- REPLACE X reached the end of its life. tridge. TONER (Ready Indi- cator: Off. Error Indica- tor: The X toner cartridge is not Install a X toner cartridge. X TONER installed.
  • Page 159 Installing Accessories...

  • Page 160: Installing Accessories

    Introduction Note Use of accessories not manufactured or supported by KONICA MINOLTA will void your warranty. This chapter provides information about the following accessories. Dual In-Line 128 MB, 256 MB, 512 MB DIMM Memory Module (DIMM) Duplex Option Auto duplexing...

  • Page 161: Dual In-Line Memory Module (Dimm)

    A dual in-line memory module (or DIMM) is a compact circuit board with sur- face-mount memory chips. Your printer comes with 128 MB (magicolor 2550 EN), 256 MB (magicolor 2550 DN) SDRAM printer memory on board. However, you can upgrade to a maximum of 640 MB of RAM through the installation of an additional unbuffered SDRAM DIMM.
  • Page 162 Using a screwdriver, remove the screw on the back of the printer. Remove the rear panel. Since there are two hooks on the right side of the panel, remove the rear panel by slightly pull- ing the left side of the panel toward you, then sliding the panel off to the left.
  • Page 163 Reconnect all interface cables. Reconnect the power cord, and turn on the printer. Declare the additional RAM in the Windows printer driver (Properties/Con- figure tab, see Page 10). Dual In-Line Memory Module (DIMM)

  • Page 164: Hard Disk

    Hard Disk If a hard disk is installed, fonts can be downloaded and saved, and the over- lay function can be used. Installing a Hard Disk Note It’s very important to protect the printer controller board and any associated circuit boards from electrostatic damage. Before performing this procedure, review the antistatic caution on Page 146.
  • Page 165 Remove the rear panel. Since there are two hooks on the right side of the panel, remove the rear panel by slightly pull- ing the left side of the panel toward you, then sliding the panel off to the left. Attach the mounting pin on the printer controller board.
  • Page 166 Attach the hard disk to the printer controller board. Reinstall the panel and tighten the screw. If you removed the duplex option in step1, reinstall it. Reconnect all interface cables. Reconnect the power cord, and turn on the printer. Declare the hard disk in the Windows printer driver (Properties/Configure tab, see Page 10).

  • Page 167: Duplex Option

    Duplex Option Duplex (Double Sided) printing can be performed automatically with the duplex option and enough memory installed. See “Required Memory during Printing” on page 147. Installing the Duplex Option Turn off the printer. Duplex Option...
  • Page 168 Remove the two knockout plates and the tape. Prepare the duplex option. Before installing the duplex option, open the duplex cover and check that the knob is posi- tioned vertically. After checking the knob, close the cover. Duplex Option...
  • Page 169 Install the duplex option. Note When attaching the duplex option, attach the bottom of the option first, as shown. If the duplex option is attached incorrectly, it may be damaged. Open the cover of the duplex option. Since the duplex option is not yet secured to the printer, hold the duplex option in place when...
  • Page 170 While pushing in the knobs, turn them clockwise until they are horizontal. The duplex option is secured in place. Make sure that both knobs are securely locked. Close the duplex cover. Declare the duplex in the Win- dows printer driver (Properties/Configure tab, see Page 10). Duplex Option...

  • Page 171: Tray 2

    Tray 2 If Tray 2 is installed, up to 500 additional sheets of A4/Letter-size paper can be loaded. Installing Tray 2 Note Since consumables are installed in the printer, be sure to keep the printer level when moving it in order to prevent accidental spills. Turn off the printer and discon- nect the power cord and inter- face cables.
  • Page 172 Lift the printer and place it on top of Tray 2, making sure that the positioning pins on Tray 2 cor- rectly fit into the holes in the bot- tom of the printer. Declare the Tray 2 in the Windows printer driver (Properties/Configure tab, see Page 10).

  • Page 173: A Appendix

    Appendix...

  • Page 174: Safety Specifications

    Safety Specifications Printer Safety standards U.S. model UL 60950-1, CSA C22.2 No. 60950-1-03 European model EU Directive 73/23/EEC EU Directive 93/68/EEC EN 60950-1 (IEC 60950-1) China model GB 4943 EMC standards U.S. model FCC part 15 subpart B class B ICES-003 European model EU Directive 89/336/EEC...
  • Page 175 Print speed Simplex Monochrome: 20.0 pages per minute for A4, Letter (plain paper) Full color: 5.0 pages per minute for A4, Letter (plain paper) Duplex Monochrome: 11.4 pages per minute for A4, Letter (plain paper) Full color: 5.0 pages per minute for A4, Letter (plain paper) Warm-up time 100 V/120 V: 61 seconds or less...
  • Page 176 0.61 kg (1.34 lb) (Y, M, C) High-capacity: 0.70 kg (1.54 lb) (Y, M, C) 0.71 kg (1.57 lb) (K) Interface USB 2.0 and USB 1.1 compliant, 10Base-T/ 100Base-TX (IEEE 802.3) Ethernet, Parallel Standard memory 128 MB: magicolor 2550 256 MB: magicolor 2550 DN Technical Specifications...

  • Page 177: Consumable Life Expectancy Chart

    Consumable Life Expectancy Chart User-Replaceable Item Average Life Expectancy (in Simplex Pages) Toner cartridge Standard in-box Cartridge = 4,500 pages (Y, M, C, K) Replacement Cartridge = Standard-capacity: 1,500 pages (Y, M, C) High-capacity: 4,500 pages (Y, M, C, K) Drum cartridge Monochrome: 45,000 pages (Continuous)

  • Page 178: Our Concern For Environmental Protection

    Our Concern for Environmental Protection ® As an ENERGY STAR Partner, we have determined that this machine meets the ENERGY STAR Guidelines for energy efficiency. What is an ENERGY STAR product? An ENERGY STAR product has a special feature that allows it to automati- cally switch to a “low-power mode”...
  • Page 179 Index Duplexing 79 Duplex option 153 Accessories 146 DIMMs 147 Duplex option 153 Hard disk 150 Electrostatic discharge 146 Tray 2 157 Envelope 61 Antistatic protection 146 Error messages 140 Camera Direct 54 Glossy stock 65 Configuration menu 29 Consumables Backup battery 96 Hard disk 150 Drum cartridge 93...
  • Page 180 Parts 3 Printer driver (Postscript, PCL) 14 Labels 62 Advanced tab 16 Letterhead 63 Basic tab 16 Loading media 67 Cover page tab 17 Displaying 13 Layout tab 16 Overlay tab 17 Maintenance 102 Quality tab 18 Media Uninstalling 12 Clearing misfeeds 116 Version tab 18 Imageable area 66...

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