Konica Minolta Magicolor 2300W User Manual page 102

Symptom
Image
defects.
Lateral lines
or bands
appear on
image.
Colors look
drastically
wrong.
94
Cause
The laser lens cover
is dirty.
The toner cartridge is
leaking.
The toner cartridge is
damaged.
The OPC drum
cartridge is damaged.
The printer is not on a
level enough surface.
The media path is
dirty with toner.
One or more of the
toner cartridges are
defective.
The OPC drum
surface is scratched
or damaged.
One or more of the
toner cartridges are
malfunctioning or
expired.
One or more of the
toner cartridges are
low or out.
Solving Problems with Printing Quality
Solution
Clean the laser lens cover with a soft,
dry cloth.
Remove the toner cartridge and check
for damage. If it is damaged, replace it
(Status Display's Print/Toner
Replace... menu).
Remove the toner cartridge with the
color causing the abnormal image.
Replace it with a new toner cartridge.
Replace the OPC drum cartridge .
Level the printer (not exceeding ±1°
slant).
Print several sheets and the excess
toner should disappear.
Remove the toner cartridge and check
for damage. If it is damaged, replace it
(Status Display's Print/Toner
Replace... menu).
Remove the OPC drum cartridge and
check the green photosensitive
surface for scratches. If it is damaged,
replace it.
Remove the toner cartridges and verify
that the toner is distributed evenly on
the cartridge roller, and reinstall the
toner cartridges.
Check the Status Display for a
Toner Low or COLOR Toner
message. If necessary,
Empty
replace the specified toner cartridge.
COLOR